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All 10 Lombard hotels

Extended Stay America - Chicago - Lombard - Yorktown Center

2.5 of 5 Hotel   |   260 E 22nd Street, Lombard, IL 60148 (Formerly Extended Stay Deluxe - Chicago - Lombard - Oak Brook)
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Extended Stay America - Chicago - Lombard - Yorktown Center

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Ranked #9 of 10 hotels in Lombard
A recent review
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35 people have reviewed this hotel

Traveler rating
    13
    5
    6
    4
    7
See reviews for
7
3
12
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
St. Paul
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 12, 2013

I stayed in this hotel for a three night business trip. I wanted to make my own breakfast so wanted a hotel with extended stay amenities. The staff, especially the night staff, was uninterested and bored to the point of rudeness. I realized as I unpacked my suitcase that the floor of my rooms, including the bathroom, had not been... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Chicago - Lombard - Yorktown Center, responded to this review

Thank you for the feedback about your stay at our hotel. The experience you described is unacceptable and I am sorry that your room was unclean at check in and was not serviced when requested. In response, I am working with our staff to improve our cleaning procedures and am reviewing how we handle guest requests for additional cleaning. Still,... More

Texas
Top Contributor
50 reviews 50 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 20, 2013

When we arrived at this hotel we were impressed by the massive room size. Lots of floor space (which was good because we had lots of luggage). We had only planned to stay the weekend, but I got the flu right away (wondering if the room was cleaned well?). I was barfing my guts out all weekend, but it may... More

Was this review helpful? Yes 1
Chicago, Illinois, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 9, 2013

To keep it short, I stayed in one of their "suites" for a friend’s birthday get away. There was no room service nor was there a do not disturb sign. Each day we returned to unmade beds and no clean towels or tissue. The first night of our stay, one of the comforters on the bed was filthy and the... More

Was this review helpful? Yes 1
NORTH CAROLINA
Contributor
17 reviews 17 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 3, 2013 via mobile

Overall value could have been better. We had 2 rooms for 20 nights and would have liked a bit more of a discount based on length of stay. However, the size of the rooms, bathroom & kitchen was nice for all of us. It seemed more dog-friendly than kid-friendly though as the TV channels had nothing for kids. We were... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Lombard - Yorktown Center, responded to this review

Thank you so much for posting your review for our property. I am pleased that you found the spaciousness of your guest room and kitchen to your standards. We are sorry we did not exceed your expectations on the tv channel but we are happy to read that we provide you with a comfortable stay overall. Thank you again for... More

Covington, GA
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed August 3, 2013

While traveling to a family reunion at Wisconsin Dells, I booked a couple of rooms as a stop-over night at this hotel in Oakbrook Terrace via Hotwire. I consider this review a mixed one because the one con kinda outweighed the pros. For the pros; check-in was quick and seamless, the room was a clean suite with kitchen, had all... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Chicago - Lombard - Yorktown Center, responded to this review

The feedback provided in your review is much appreciated. Please know that we are sincerely sorry that you had a less than pleasant experience staying in a smoking room. Unfortunately, when a current guest decides to extend their stay at the last minute, we are not always able to guarantee a guests room request. Still, I am very happy that... More

Mount Airy, Maryland
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 16, 2013

We were in town for only one night and stayed at this hotel. My brother in law had made the reservations, he did so online and requested early check in. (We needed to be at a wake at 2pm and we were traveling from another state.) He called as we got closer and were an early check in was not... More

Was this review helpful? Yes 1
Lombard, Illinois
1 review
5 of 5 stars Reviewed June 8, 2013

I've been here for 1 month and MUST compliment the management and staff! Especially Klaudio and Joana ... their smiles are so appreciated, both as I leave in the mornings and return each afternoon. My room is very comfortable and cleaned very well weekly. If I should have to work in this area again I will surely stay here!

Was this review helpful? Yes
Anaheim, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 5, 2013

Room not clean; no remote control for TV; ho-hum attitude from staff; damaged recliner in room; uncomfortable bed; very cheap bedding; no shampoo, conditioner, mouthwash or lotion furnished; "breakfast" is a joke - coffee, granola bars, packaged muffins, apples & bananas. Really? I could go on, but I've wasted enough of my time. Feel sorry for anyone who has to... More

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Chicago - Lombard - Yorktown Center, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The room condition that you described is unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have spoken with my front desk staff about their attitude and to housekeeping about the conditions of the room... More

Cincinnati, Ohio
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 28, 2013

We stayed at this hotel for the 2013 Memorial day long weekend. Our intention was to look in and around Chicago and this hotel served that purpose - Its about 30 mins from downtown Chicago by car. As we wanted a kitchen this hotel served our purpose really well. Located in a decent area. We booked through priceline and got... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Chicago - Lombard - Yorktown Center, responded to this review

Thank you so much for sharing your experience with us. I am glad to read that you were pleased with the kitchen and the staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More

Sydney, Australia
Top Contributor
87 reviews 87 reviews
37 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed April 28, 2013

I stayed here for a period of 4 weeks when I was travelling to Chicago on work. The rooms are small. They are pretty self contained with a kitchenette and ironing facility. The laundry is communal. The wifi internet was pretty decent. The staff were friendly and helpful and accommodated requests for cabs, payment and tax refund related queries quite... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Lombard - Yorktown Center, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that the staff was friendly and helpful while you were visiting with us for work. We truly enjoyed having you and would love to see you again, should your travels bring you back to our area. More

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Additional Information about Extended Stay America - Chicago - Lombard - Yorktown Center

Also Known As:
Extended Stay Lombard
Lombard Extended Stay
Address: 260 E 22nd Street, Lombard, IL 60148 (Formerly Extended Stay Deluxe - Chicago - Lombard - Oak Brook)
Phone Number:
Location: United States > Illinois > DuPage County > Lombard
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 10 hotels in Lombard
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Chicago - Lombard - Yorktown Center 2.5*
Reservation Options:
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