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Residence Inn Chicago Lombard

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2001 South Highland Avenue, Lombard, IL 60148
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1 room 1 guest
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Residence Inn Chicago Lombard
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122 Reviews from our TripAdvisor Community

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Traveler rating
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    46
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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  • All months
    (122)
  • Mar-May only
    (25)
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    (59)
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    (19)
  • Dec-Feb only
    (19)
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Everything about this hotel was exactly right. The room was clean, spacious and very well appointed with a super comfortable bed and a working fireplace! The complimentary breakfast was varied and deliciously fresh. Perhaps, though, the very best thing about this Residence Inn property was the staff. Everyone from the front desk was always helpful, always attentive and super friendly.... More 

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Greenport, New York, United States
Level Contributor
45 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is my third stay at this Residence Inn and was again pleased. Hotel is off the beaten track that lends itself to being quiet but still easy access to the area. Check in was fast and efficient. Studio was good size, clean and comfortable with a small kitchen (I did cook several meals during my 5 night stay. Breakfast... More 

Was this review helpful? Yes
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

We are glad you enjoyed your stay at the Residence Inn Chicago-Lombard. Thank you for taking the time to share your feedback. We enjoy this time of the year when we are able to BBQ for our guest evening events. More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago

I just wanted to say that Angie E who was in charge of cooking/serving breakfast was amazing ;) She was so kind and helpful to our needs. It was quite a few of us and Angie did not break a sweat nor get frustrated. She went above and beyond our needs and expectations. Angie deserves the recognition. We will definitely... More 

Was this review helpful? Yes
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for sharing your experience at our complimentary breakfast. I will make sure Angie is recognized for her great service. We hope to see you again at the Residence Inn Chicago-Lombard. More 

Connecticut
Level Contributor
169 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
4 of 5 stars Reviewed July 22, 2015

Set back from the busy thoroughfares of Lombard. Dated but clean. Very efficient front desk. Room clean, quiet and already had the air conditioning on - not often encountered. Bed comfortable. Black out curtains. Simple breakfast. At this price point certainly hits the mark. Bathroom clean.

Was this review helpful? Yes
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

We are glad to see you enjoyed your stay at the Residence Inn Chicago-Lombard. Our team takes pride in keeping all of our guest rooms clean and providing great service. We hope to see you again the next time you are visiting the area. More 

Davenport, Iowa
Level Contributor
58 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 21, 2015

The family had a good time when we stayed here. The basketball court, the swimming pool and free breakfast were nice for a family with kids. The room was clean and the staff was very helpful when we needed some help with the sofa in our room.

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Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

We just love the summer months when great families like yours visit the Residence Inn Chicago-Lombard. There is so much fun activities in the area and the hotel for families. We hope to see you and your family again the next time you visit the Lombard area. More 

Davie, Florida, United States
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 20, 2015

We have stayed at this hotel every summer for around 23 years. It is always great. The hotel staff is lovely and accommodating. The rooms are clean and comfortable. They make improvements every year. Mathis place gets better and better. It's a home away from home with a full kitchen and large comfortable areas.

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Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

We are glad to see you have enjoyed your stay in our newly renovated guest rooms. We are always looking for ways to make every stay enjoyable at the Residence Inn Chicago-Lombard. We look forward to your visit with us again next year! More 

Wilmington, North Carolina
Level Contributor
40 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed July 7, 2015

The complex is having extreme difficulties managing local populations who come, party, disturb the hotel complex and create mayhem. In my case, I had to change rooms because of an attempted break in while I was actually in the room. I was told that this property has had problems with deviant behavior during the investigation. To make matters worse, the... More 

Was this review helpful? Yes 2
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

We do apoligize that we were not able to meet your needs while staying at our hotel. It can be very difficult at the holiday time when we have many guests staying with large families on weekends. We are also continuing to keep our property up to date and clean. This is why we chose to resurface our parking lot... More 

Maui, Hawaii
Level Contributor
154 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed June 21, 2015

Stayed one night in a two bedroom loft suite. It was okay. On check in we were told the hotel was being renovated but I don't think they ever got to this room. It was pretty dated. Carpet was dirty. Bathroom was okay but lacked body lotion and sufficient towels. We checked in late and left early so didn't have... More 

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Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for your comments as we will share them with the team. Yes your room had not yet been renovated at the time of your visit. We have now completed renovating all of our guest rooms. More 

From Here to There
Level Contributor
105 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed June 6, 2015

Very nice first generation RI. The furnishings were new and stylish. The room was clean. The bed was very comfortable. My only complaint...and it's a complaint with all Residence Inns, not just this particular one: the evening food service should never have been scaled back from 5 nights a week, to 4 nights a week, and now to only 3... More 

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Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

As a Generation one Residence Inn we do have unique qualities to make your stay more like home. Thank you for your comments as we will share them with the team. We hope to see you again at the Residence Inn Lombard Chicago. More 

Saint Louis, Missouri
2 reviews
4 of 5 stars Reviewed June 6, 2015

I stayed here for 4 days and chose the two bedroom with a loft. The room was very nice and clean. The room was updated, spacious, and felt like home. The appliances are newer, and the bath fixtures are updated. Also, there were three flat screen televisions in the room (which felt more like a townhouse). The check in was... More 

Was this review helpful? Yes
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

It is so nice to here you and your family enjoyed your stay at the Residence Inn Lombard Chicago. Yes we are still working on renovating areas of the hotel and will be completed very shortly. Thank you for your comments and we will follow up with our team. We hope to see you again the next time you visit... More 

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