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Residence Inn Chicago Lombard

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2001 South Highland Avenue, Lombard, IL 60148
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Residence Inn Chicago Lombard
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Residence Inn Chicago Lombard
Residence Inn Chicago Lombard
Residence Inn Chicago Lombard
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104 reviews from our community

Traveler rating
    47
    41
    8
    6
    2
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40
12
6
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Rochester, New York
Top Contributor
51 reviews 51 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Great hotel for when you are traveling in the Southern Chicago area. It's an extended stay hotel. We were able to get a suite with a loft. It had two baths, living room, fire place. The customer service was outstanding. My only complaint was that there was no hot water, which they took care of. It was not fixed, but... More 

Was this review helpful? Yes
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

We are glad you enjoyed your stay at the Chicago-Lombard Residence Inn. Our hotel does supply individual water tanks for each room. This can be difficult if you need to take several showers in a row. Glad to see it all worked out for you and the family. We hope to see you again when you are visiting the area. More 

Lombard, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 9, 2015

We have lived here for nearly 5 months due to our home being renovated. The customer service is absolutely 100% top-notch, warm & friendly, family like atmosphere. Very clean, and the breakfast food is very good! And, a few nights a week they have "mixers" in the lobby. Again, pretty decent food like soft chicken tacos to bratwurst. There is... More 

Was this review helpful? Yes 1
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

We truly understand how difficult it can be when you need to be away from home for so long. Thank you for staying with us at the Chicago-Lombard Residence Inn. We try to make sure everyone feels at home while staying at our hotel. More 

Chicago, Illinois
2 reviews
4 of 5 stars Reviewed March 3, 2015

The hotel staff was A1! We were greeted as soon as we entered the lobby by happy, smiling, friendly faces. The rooms are actually set up like an apartment complex. Loved the wood burning fireplace. The hotel provides the logs for a small fee. The free breakfast was wonderful. We weren't crazy about having to put on coats to get... More 

Was this review helpful? Yes
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

We are so glad you enjoyed your time at the Chicago-Lombard Residence Inn over the Valentines Day weekend. We have addressed the issues in your room as well. The pool and BBQ area is a wonderful place to gather with family and friends in the summer. We hope to see you again in the Lombard area. More 

Morris, Illinois
1 review
5 of 5 stars Reviewed February 1, 2015

This hotel has a wonderful staff, one of the best. We stayed here because my husband had business in the area. The staff was nice, helpful, and went above and beyond what we have experience at any other hotel. The front desk staff was the best. Efrain, was one of our favorites. He was so helpful and always willing to... More 

Was this review helpful? Yes
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

It was great you were able to join your husband while visiting the Chicago-Lombard Residence Inn. I will make sure Efrain is recognized for his great customer service. We hope to see you again the next time you are visiting the area. More 

Miami, Florida, United States
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 20, 2015

My employer often has me traveling to Lombard for business, and without a doubt I do everything possible to stay at this property. I've tried a few other properties my company recommends, but none compare to the rooms and especially the people at the Residence Inn. I am not one who favors the opulence and arrogance of posh hotels that... More 

Was this review helpful? Yes
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

We are very greatful to have such wonderful guests like you staying at our hotel. I will make sure Odell is recognized for his great service provided to you and all of our guests. Thank you for staying with us at the Lombard Residence Inn. More 

Fairfield, Connecticut
Top Contributor
157 reviews 157 reviews
26 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed January 19, 2015

Before I went to bed I was prepared to write a good review of this hotel. To call the room large is an understatement. The main part of the room has a sitting area with a sofa, coffee table and chairs, near the entrance. Far from the door is the bed. There is also a full kitchen with dishes etc.... More 

Was this review helpful? Yes 2
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

We are glad to see you will be back in the future to stay at the Lombard Residence Inn. The team at our hotel is very focused on making sure every guest at our hotel has a great stay. They do what it takes to make everyone enjoy their time away from home. More 

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 9, 2015

This is the perfect place to call home when you need a long term stay (and short term too). I have lived there for over a month and could not have been more pleased with the comfort, safety, cleanliness, convenience and wonderful staff. It is conveniently located to highways, two train stations (they provide free shuttle service to those) and... More 

Was this review helpful? Yes 1
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

We are so glad you stayed at the Lombard Residence Inn. We enjoyed having you and your family with us and hope to see you again in the future. More 

Top Contributor
78 reviews 78 reviews
17 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed December 30, 2014

My wife and I have stayed here at least twenty times (probably closer to thirty) over the years since we moved away from the Chicago area about 17 years ago. It is our go-to place when returning to visit friends and family. What keeps us coming back is the combination of convenience, amenities, a large comfortable room, fireplace in the... More 

Was this review helpful? Yes 3
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

It was great seeing you and the family again at the Lombard Residence Inn. We are very excited about our renovation that will take place early 2015. We hope to see you again on your next trip to the area. More 

Chicago, Illinois
2 reviews
5 of 5 stars Reviewed December 18, 2014

From the time of arrival to departure the staff as well as Management went above and WAY Beyond to try to ensure our comforts and needs were satisfied. From e-mailing expenses to accommodating all 12 of our team members with an early breakfast start to holding over the evening meal......My hat is off the this wonderful stay !! The town... More 

Was this review helpful? Yes
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

We are so glad you enjoyed your stay while joining us at the Lombard Residence Inn! We hope to see you again the next time you travel to the Lombard area. More 

Lahore, Pakistan
Contributor
15 reviews 15 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 10, 2014

The hotel is conveniently located in the outer suburbs of Chicago. Food & a big shopping mall is 5 mins drive while downtown Chicago is 30 mins. When we stayed it was extremely cold with temperatures upto -12C or 11F had warm water issue in the bathrooms and cold air was coming from the fireplace. Good thing was that issues... More 

Was this review helpful? Yes 3
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for your review of the Lombard Residence INN. Having fireplaces are very nice when it is cold in the Chicago area. We hope to see you again the next time you travel to the Lombard area. More 

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