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Residence Inn Chicago Lombard

3.0 of 5 2001 South Highland Avenue, Lombard, IL 60148
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Certificate of Excellence 2014
Residence Inn Chicago Lombard
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Residence Inn Chicago Lombard
Residence Inn Chicago Lombard
Residence Inn Chicago Lombard
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95 reviews from our community

Traveler rating
    42
    37
    8
    6
    2
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39
10
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23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lahore, Pakistan
Contributor
13 reviews 13 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is conveniently located in the outer suburbs of Chicago. Food & a big shopping mall is 5 mins drive while downtown Chicago is 30 mins. When we stayed it was extremely cold with temperatures upto -12C or 11F had warm water issue in the bathrooms and cold air was coming from the fireplace. Good thing was that issues... More 

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Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for your review of the Lombard Residence INN. Having fireplaces are very nice when it is cold in the Chicago area. We hope to see you again the next time you travel to the Lombard area. More 

Sycamore, Illinois
Contributor
17 reviews 17 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 9, 2014

Hotel is very conveniently located by Yorktown Mall. Many great choices for restaurants in the area. Also Oak Brook Mall is quite close. Quiet room even with a bus load of teen hockey players staying here. Because the rooms are separate from the main building you have a walk outside to go get breakfast. Parking and car unloadng is a... More 

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Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for your review of the Lombard Residence Inn. We are currently in the process of upgrading our internet service to make sure we meet the needs of all of our guests. We hope to see you and your family the next time your travels bring you to the Lombard area. More 

Los Angeles, California
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 22, 2014

Great staff. Very accomodating housekeeping. Good for extended stay. I stayed there for almost 3 months. The location is super close to the upscale Oakbrook Shopping Center and 1 Tower offices. Easy access to the toll road that will put you in downtown Chicago in 30 minutes with no traffic.

Was this review helpful? Yes 1
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for your review and we are glad you enjoyed your stay at the Lombard Residence Inn. More 

Clinton Township, Michigan
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 19, 2014

This hotel is a very nice, clean hotel. Close to plenty of eateries and shopping. The hotel did not fee like a hotel at all, instead all rooms have private entrances and look like a mini apartment with a full size stove, refrigerator, dishes and a dishwasher. You definitely have the option saving money if you wanted to by purchasing... More 

Was this review helpful? Yes 1
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for choosing the Lombard Residence when staying in the area. We did upgrade our internet another 100MB this week. We hope to see you again when you visit Lombard. More 

Dixon, Illinois
Senior Contributor
29 reviews 29 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 2, 2014

We stayed at the Residence inn while going into Chicago for a Blackhawks game. The location is perfect, just off the interstate. The suites were fabulous! Stainless steel fridge, oven, stove, micro, dishwasher, & fireplace. Had comfy queen bed, and pull out couch. The breakfast was awesome with a huge variety of goodies, hot and cold, very fresh. There is... More 

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Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for your kind review of the Lombard Residence Inn. Glad to see you had a great time when visiting the Chicago area! More 

San Francisco, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 26, 2014

My husband and I stayed in a queen suite for 3 nights in September 2014. We had a pleasant experience. The bed was comfortable and the room was clean. The free breakfast was ok, but the coffee wasn't good- we went elsewhere to buy coffee. The fitness room was small, but up to date and all of the machines worked... More 

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Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

We do appreciate you staying at the Residecne Inn while visiting the Lombard area. We are currently looking into the issue with the coffee. Thank you for your comments to help us improve our service at the hotel. More 

North Aurora, Illinois
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
169 helpful votes 169 helpful votes
5 of 5 stars Reviewed September 2, 2014

We stayed at the Residence Inn in Lombard Illinois August 24-26, 2014. We were there mainly for the outdoor pool and the Lettuce Entertain You restaurants in Oakbrook. HOTEL CHECK IN: We arrived at 10:00am to check in. The room was ready. Our room was in a building on the north side of the resort on the 2nd floor. No... More 

Was this review helpful? Yes 4
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

We are glad your enjoyed your stay while visiting the area at the Lombard Residence Inn! More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 24, 2014 via mobile

The first night we stayed it seemed like the perfect hotel. It was definitely perfect for the getaway myself and 3 of my friends had planned. The morning we woke up to make breakfast there was ants everywhere on the stove top, corner, kitchen table , everywhere. Something told me to check my bed , there I found a dead... More 

Was this review helpful? Yes 1
Management36280, Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for your review of the Lombard Residence Inn. This is not how we want any of our guests to feel at our hotel. Please contact me/Odell if you would like to review this issue further. More 

Detroit, MI
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed August 19, 2014

A group of 5 of us stayed here for the week of July 27th. We stayed in the 2 bedroom Bi-level suite, which had 2 bathrooms. Overall the hotel grounds is well kept and is in a nice neighborhood, directly across the street from the local fire department, which can on some mornings be your alarm clock. The hotel itself... More 

Was this review helpful? Yes 1
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you so much for your kind comments about the Lombard Residence Inn. I have reviewed you comments with my housekeeping team and we are doing some retraining to make sure we restock as we clean. We are at a great location near many attractions and an easy location to travel. We hope to see you again the next time... More 

DuBois, Pennsylvania
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 16, 2014

Nice kitchen with granite and all SS appliances, a good bed and a nice large flat screen. I love Residence Inn's even when I travel myself because of the full sized fridge and more apartment like feel. Only 3 minor complaints, 2 of which are miniscule. The small ones were no garbage can in the bathroom, and no moisturizer provided.... More 

Was this review helpful? Yes
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for taking the time to share your experience at the Lombard Residence Inn. Our full size kitchen appliances are great for those extended stays at the hotel. Our Lombard Fire Department is very respectful at night and only use the lights on the trucks at night so the guests of our hotel can sleep. We hope to see... More 

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Additional Information about Residence Inn Chicago Lombard

Address: 2001 South Highland Avenue, Lombard, IL 60148
Location: United States > Illinois > DuPage County > Lombard
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Chicago Lombard 3*
Number of rooms: 144
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Also Known As:
Residence Inn Chicago Lombard Hotel Lombard
Residence Inn Lombard
Lombard Residence Inn
Hotel Style:
#6 Business Hotel in Lombard

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