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Residence Inn Chicago Lombard

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2001 South Highland Avenue, Lombard, IL 60148
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Residence Inn Chicago Lombard
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Residence Inn Chicago Lombard
Residence Inn Chicago Lombard
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119 Reviews from our TripAdvisor Community

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Traveler rating
    55
    45
    10
    7
    2
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45
14
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35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Connecticut
Level Contributor
161 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
4 of 5 stars Reviewed 1 week ago

Set back from the busy thoroughfares of Lombard. Dated but clean. Very efficient front desk. Room clean, quiet and already had the air conditioning on - not often encountered. Bed comfortable. Black out curtains. Simple breakfast. At this price point certainly hits the mark. Bathroom clean.

Was this review helpful? Yes
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

We are glad to see you enjoyed your stay at the Residence Inn Chicago-Lombard. Our team takes pride in keeping all of our guest rooms clean and providing great service. We hope to see you again the next time you are visiting the area. More 

Davenport, Iowa
Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

The family had a good time when we stayed here. The basketball court, the swimming pool and free breakfast were nice for a family with kids. The room was clean and the staff was very helpful when we needed some help with the sofa in our room.

Was this review helpful? Yes
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

We just love the summer months when great families like yours visit the Residence Inn Chicago-Lombard. There is so much fun activities in the area and the hotel for families. We hope to see you and your family again the next time you visit the Lombard area. More 

Davie, Florida, United States
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed at this hotel every summer for around 23 years. It is always great. The hotel staff is lovely and accommodating. The rooms are clean and comfortable. They make improvements every year. Mathis place gets better and better. It's a home away from home with a full kitchen and large comfortable areas.

Was this review helpful? Yes
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

We are glad to see you have enjoyed your stay in our newly renovated guest rooms. We are always looking for ways to make every stay enjoyable at the Residence Inn Chicago-Lombard. We look forward to your visit with us again next year! More 

Wilmington, North Carolina
Level Contributor
37 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The complex is having extreme difficulties managing local populations who come, party, disturb the hotel complex and create mayhem. In my case, I had to change rooms because of an attempted break in while I was actually in the room. I was told that this property has had problems with deviant behavior during the investigation. To make matters worse, the... More 

Was this review helpful? Yes 2
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

We do apoligize that we were not able to meet your needs while staying at our hotel. It can be very difficult at the holiday time when we have many guests staying with large families on weekends. We are also continuing to keep our property up to date and clean. This is why we chose to resurface our parking lot... More 

Maui, Hawaii
Level Contributor
156 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed June 21, 2015

Stayed one night in a two bedroom loft suite. It was okay. On check in we were told the hotel was being renovated but I don't think they ever got to this room. It was pretty dated. Carpet was dirty. Bathroom was okay but lacked body lotion and sufficient towels. We checked in late and left early so didn't have... More 

Was this review helpful? Yes
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for your comments as we will share them with the team. Yes your room had not yet been renovated at the time of your visit. We have now completed renovating all of our guest rooms. More 

From Here to There
Level Contributor
103 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed June 6, 2015

Very nice first generation RI. The furnishings were new and stylish. The room was clean. The bed was very comfortable. My only complaint...and it's a complaint with all Residence Inns, not just this particular one: the evening food service should never have been scaled back from 5 nights a week, to 4 nights a week, and now to only 3... More 

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Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

As a Generation one Residence Inn we do have unique qualities to make your stay more like home. Thank you for your comments as we will share them with the team. We hope to see you again at the Residence Inn Lombard Chicago. More 

Saint Louis, Missouri
2 reviews
4 of 5 stars Reviewed June 6, 2015

I stayed here for 4 days and chose the two bedroom with a loft. The room was very nice and clean. The room was updated, spacious, and felt like home. The appliances are newer, and the bath fixtures are updated. Also, there were three flat screen televisions in the room (which felt more like a townhouse). The check in was... More 

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Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

It is so nice to here you and your family enjoyed your stay at the Residence Inn Lombard Chicago. Yes we are still working on renovating areas of the hotel and will be completed very shortly. Thank you for your comments and we will follow up with our team. We hope to see you again the next time you visit... More 

St. Louis, MO
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 3, 2015

I stayed here twice, the first week was in a two bedroom room with loft upstairs and king down. Check in was fast and easy, staff was friendly, and room was very nice although a bit of a distance from the parking lot when you have several bags. The evening receptions were okay, as well as breakfast, nothing too special... More 

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Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for your comments this always helps us improve our service and products to meet our guest needs. It has been a long renovation and we are very excited to be completing the project in just a couple of short weeks. More 

Rock Spring, Georgia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 28, 2015 via mobile

The room was very nice. Breakfast was very good (although Mike prefers bacon over sausage). Probably one of the best places we've ever stayed at. The only negatives we had at all were small things. The kitchen wasn't as furnished as we needed it. It needed some baking type pans or casserole type dishes to use in the oven. More... More 

Was this review helpful? Yes
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for staying with us at the Residence Inn Chicago Lombard. As we are just finishing up our renovation in all of our guest rooms. This has given us a great opportunity to make sure all items needed for a long term stay can be found in each room. We hope to see you again in the Lombard area. More 

Minnesota
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 27, 2015

The staff, Ethan and the ladies that serve breakfast were so friendly. We stayed in a 2 bedroom suite. It was perfect for 3 of us. The beds were comfortable. All the appliances were top notch. We could have used a few more plates and more silverware though. Breakfast was very good with lots of variety and some evenings they... More 

Was this review helpful? Yes
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

We are glad you enjoyed your stay at the Residence Inn Chicago Lombard. Thank you for your kind comments about our staff. I will make sure they are recognized for their great service. We hope to see you again the next time you are in the area. More 

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