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Residence Inn Chicago Lombard

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2001 South Highland Avenue, Lombard, IL 60148
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Residence Inn Chicago Lombard
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Residence Inn Chicago Lombard
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115 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Maui, Hawaii
Top Contributor
150 reviews 150 reviews
60 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed one night in a two bedroom loft suite. It was okay. On check in we were told the hotel was being renovated but I don't think they ever got to this room. It was pretty dated. Carpet was dirty. Bathroom was okay but lacked body lotion and sufficient towels. We checked in late and left early so didn't have... More 

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Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for your comments as we will share them with the team. Yes your room had not yet been renovated at the time of your visit. We have now completed renovating all of our guest rooms. More 

From Here to There
Top Contributor
95 reviews 95 reviews
40 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very nice first generation RI. The furnishings were new and stylish. The room was clean. The bed was very comfortable. My only complaint...and it's a complaint with all Residence Inns, not just this particular one: the evening food service should never have been scaled back from 5 nights a week, to 4 nights a week, and now to only 3... More 

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Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

As a Generation one Residence Inn we do have unique qualities to make your stay more like home. Thank you for your comments as we will share them with the team. We hope to see you again at the Residence Inn Lombard Chicago. More 

Saint Louis, Missouri
2 reviews
4 of 5 stars Reviewed 4 weeks ago

I stayed here for 4 days and chose the two bedroom with a loft. The room was very nice and clean. The room was updated, spacious, and felt like home. The appliances are newer, and the bath fixtures are updated. Also, there were three flat screen televisions in the room (which felt more like a townhouse). The check in was... More 

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Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

It is so nice to here you and your family enjoyed your stay at the Residence Inn Lombard Chicago. Yes we are still working on renovating areas of the hotel and will be completed very shortly. Thank you for your comments and we will follow up with our team. We hope to see you again the next time you visit... More 

St. Louis, MO
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed here twice, the first week was in a two bedroom room with loft upstairs and king down. Check in was fast and easy, staff was friendly, and room was very nice although a bit of a distance from the parking lot when you have several bags. The evening receptions were okay, as well as breakfast, nothing too special... More 

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Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for your comments this always helps us improve our service and products to meet our guest needs. It has been a long renovation and we are very excited to be completing the project in just a couple of short weeks. More 

Rock Spring, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 28, 2015 via mobile

The room was very nice. Breakfast was very good (although Mike prefers bacon over sausage). Probably one of the best places we've ever stayed at. The only negatives we had at all were small things. The kitchen wasn't as furnished as we needed it. It needed some baking type pans or casserole type dishes to use in the oven. More... More 

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Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for staying with us at the Residence Inn Chicago Lombard. As we are just finishing up our renovation in all of our guest rooms. This has given us a great opportunity to make sure all items needed for a long term stay can be found in each room. We hope to see you again in the Lombard area. More 

Minnesota
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 27, 2015

The staff, Ethan and the ladies that serve breakfast were so friendly. We stayed in a 2 bedroom suite. It was perfect for 3 of us. The beds were comfortable. All the appliances were top notch. We could have used a few more plates and more silverware though. Breakfast was very good with lots of variety and some evenings they... More 

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Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

We are glad you enjoyed your stay at the Residence Inn Chicago Lombard. Thank you for your kind comments about our staff. I will make sure they are recognized for their great service. We hope to see you again the next time you are in the area. More 

Top Contributor
134 reviews 134 reviews
16 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed May 15, 2015

I have all my out of town business guests stay here and I have spent the night with my spouse on several occasions. Rooms are roomy and comfortable. They even have two story suites for economy of two travelers. In room kitchens can hold snacks and after dinner drinks. Breakfast buffet is small, but adequate and offers waffles, assorted cereals,... More 

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Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

We are glad to hear we are able meet the needs of your guests with our larger guest rooms. We appreciate your business and thank you for choosing the Lombard Residence Inn Chicago. More 

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 15, 2015

Stayed there last june. trip was to do an exam Very nice people worked there . Manegment very honest people ,i had a mix up by a 200 £ and they called me back same day and told me they had a mix up and returned the money back. Helped me alot and booked me a cab to the airport... More 

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Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

We are glad everything went very well with your exam. It was a pleasure having you stay at the Lombard Residence Inn Chicago. More 

1 review
5 of 5 stars Reviewed April 28, 2015

The hotel is very nice the service is great mr Efrain bones and Mr odell banks they run the hotel very good and you feel like your in home , it is the best hotel in town, and today is my first year at the residece inn chicago lombard.Mr patrick

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Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Our newly renovated rooms do have plenty of room for families visiting the area. Thank you for staying at the Residence Inn Chicago-Lombard! I will make sure the staff is recognized for taking great care of you and your family! More 

Murrells Inlet, South Carolina
1 review
5 of 5 stars Reviewed April 27, 2015

The entire staff was pleasant and very helpful. Customer service was outstanding! Complimentary breakfast is excellent and plentiful. Would recommend to anyone traveling to the area. Great restaurants and plenty of shopping. Two golf courses within minutes.

Was this review helpful? Yes
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

The Chicago-Lombard Residence Inn is located in a great area to enjoy local restaurants and attractions. We have enjoyed having you as one of our guests and hope to see you again the next time you visit the Lombard area. More 

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