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All 10 Lombard hotels

Residence Inn Chicago Lombard

3.0 of 5 Hotel   |   2001 South Highland Avenue, Lombard, IL 60148
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Residence Inn Chicago Lombard

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Ranked #1 of 10 hotels in Lombard
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72 people have reviewed this hotel

Traveler rating
    32
    26
    7
    6
    1
See reviews for
31
5
5
17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Contributor
14 reviews 14 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for 7 nights last month in one of their 2 bedroom penthouse suites. The room was very spacious and is ideal for a family on an extended getaway. Clean rooms, super courteous staff and a great location make this one a winner!

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Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for your nice review of the Lombard Residence Inn. It was a pleasure meeting your family while you were visiting the Lombard ares. We hope to see you in the near future. Safe Travels! More

Glen Ellyn, Illinois
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed at this RI for an entire month after moving to IL. The RI was very clean, accommodated our very large dog, had full kitchenettes, a good breakfast and wonderful staff. I even left a family heirloom in my room and it was returned to me 2 months later! I would highly recommend this location as a great family... More

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Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for taking the time to fill out a review on your stay at the Lombard Residence Inn. We enjoy being able to spend time and take care of you and your family while in transition. Hope all is well in your new home! More

Cleveland, TN
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a penthouse suite and the lay-out was wonderful for our family of four adults. It afforded us a lot of space as we were spending time in the room between activities surrounding a family funeral. The staff was very helpful with printing items and were always friendly. The beds were very comfortable. The only reason I did not... More

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Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for your review of the Lombard Residence Inn. We thank you for staying with us during your difficult time. I will follow up with our housekeeping team and appreciate your feedback. Safe travels in the future. More

Chicago, Illinois
Contributor
17 reviews 17 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 11, 2014

When I arrived, parking was a little difficult due to what seemed to be a lack of spaces and snow. Once again like another review of mine, I think the facility could have been better prepared that night and had someone maintain the lot, and the walkways. I didn't enjoy hearing someone shoveling snow at about 6am when I didn't... More

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Management36280, Front Office Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for taking the time and sharing your experience with us at the Residence Inn Chicago Lombard. Please accept our sincere apologies for the inconvenience you may have experienced. The safety of our guest is very important to us and due to the weather conditions it was necessary for us to clear the hotel ground as soon as possible.... More

1 review
5 of 5 stars Reviewed March 5, 2014

Christopher was great we appreciate his quick action to get the heat working in our room. I was glad he was on duty to deal with out problems all so minor he corrected it all. Thank you again for being our home away from home.

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Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for your Awesome review of the Lombard Residence Inn and Chris. I will make sure he is recognized for his great follow up and service. We hope to see you again the next time you are in the Lombard area. More

Lombard, Illinois
1 review
5 of 5 stars Reviewed February 23, 2014

We would to first thank the Assit. General Manger Ordell Banks for his polite and kind customer service. We love the main suite deluxe suites it feels like home, but a more peace atmosphere GREAT CUSTOMER SERVICE THANK YOU Pastors Lonzo and Amia Harris

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Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for your wonderful review. I will make sure our Assist GM is recognized for his great service while you enjoyed your stay at the Lombard Residence Inn. More

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 31, 2014

My husband and I spent a night here in Dec. 2013. Free brkfst.,free parking and free wifi. Large well decorated rooms with a fireplace.Fully stocked modern kitchens and in close proximity to mall and restaurants.Great spot for romantic getaway minutes from the city.

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Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

We are so glad you and your husband were able to have a nice time away from home! Thank you so much for your review of the Lombard Residence Inn. More

Sacramento, California, United States
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed January 25, 2014

This will be my last time staying at this property. I have stayed at a number of Residence Inn properties over the years and like this Marriott brand, but have been disappointed with this one. Who wants to trudge through snow to walk up stairs with their luggage in winter? Who wants to go outside to get to the main... More

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Management36280, Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for taking the time to share your feedback of your stay at the Residence Inn Chicago Lombard. I would like to apologize for any inconvenience that occurred throughout your stay. I understand that our property lay out can make walking to rooms or our lobby difficult during the winter season. However, it is really nice during the summer... More

Lombard
1 review
5 of 5 stars Reviewed January 4, 2014

Everything was great and I even got some office work done, we ordered food from Rosati's, visited family staying there as well. It was a winter wonderland good time and it was fun walking in the beautiful snow.

Review collected in partnership with Easytobook.com

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Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

How wonderful that you spent the New Year with us in Lombard. It has been a very snowy start to the new year. Thank you so much for taking the time to send in your review of the Lombard Residence Inn. We hope to see you the next time you travel to the Lombard area. More

Senior Contributor
35 reviews 35 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 27, 2013

This is my second TripAdvisor review of this property. My wife and I have stayed here regularly for the past fifteen years. This time, we stayed here for five days while visiting family and friends over the Christmas holiday. This is just perfect for our needs. It provides extra space so that we do not get claustrophobic from multiple nights... More

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Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for your review of the Lombard Residence Inn. It was great to see you and your family again this year for the Holidays. We hope to see you again the next time you are in the Lombard area. More

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Additional Information about Residence Inn Chicago Lombard

Also Known As:
Residence Inn Chicago Lombard Hotel
Residence Inn Chicago Lombard Hotel Lombard
Residence Inn Lombard
Lombard Residence Inn
Address: 2001 South Highland Avenue, Lombard, IL 60148
Phone Number:
Location: United States > Illinois > DuPage County > Lombard
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Lombard
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Chicago Lombard 3*
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