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Residence Inn Chicago Lombard

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2001 South Highland Avenue, Lombard, IL 60148
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Residence Inn Chicago Lombard
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Residence Inn Chicago Lombard
Residence Inn Chicago Lombard
Residence Inn Chicago Lombard
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109 reviews from our community

Traveler rating
    51
    42
    8
    6
    2
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42
12
6
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Minnesota
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

The staff, Ethan and the ladies that serve breakfast were so friendly. We stayed in a 2 bedroom suite. It was perfect for 3 of us. The beds were comfortable. All the appliances were top notch. We could have used a few more plates and more silverware though. Breakfast was very good with lots of variety and some evenings they... More 

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Top Contributor
134 reviews 134 reviews
16 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 1 week ago

I have all my out of town business guests stay here and I have spent the night with my spouse on several occasions. Rooms are roomy and comfortable. They even have two story suites for economy of two travelers. In room kitchens can hold snacks and after dinner drinks. Breakfast buffet is small, but adequate and offers waffles, assorted cereals,... More 

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Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

We are glad to hear we are able meet the needs of your guests with our larger guest rooms. We appreciate your business and thank you for choosing the Lombard Residence Inn Chicago. More 

1 review
4 of 5 stars Reviewed 1 week ago

Stayed there last june. trip was to do an exam Very nice people worked there . Manegment very honest people ,i had a mix up by a 200 £ and they called me back same day and told me they had a mix up and returned the money back. Helped me alot and booked me a cab to the airport... More 

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Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

We are glad everything went very well with your exam. It was a pleasure having you stay at the Lombard Residence Inn Chicago. More 

1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel is very nice the service is great mr Efrain bones and Mr odell banks they run the hotel very good and you feel like your in home , it is the best hotel in town, and today is my first year at the residece inn chicago lombard.Mr patrick

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Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Our newly renovated rooms do have plenty of room for families visiting the area. Thank you for staying at the Residence Inn Chicago-Lombard! I will make sure the staff is recognized for taking great care of you and your family! More 

Murrells Inlet, South Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago

The entire staff was pleasant and very helpful. Customer service was outstanding! Complimentary breakfast is excellent and plentiful. Would recommend to anyone traveling to the area. Great restaurants and plenty of shopping. Two golf courses within minutes.

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Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

The Chicago-Lombard Residence Inn is located in a great area to enjoy local restaurants and attractions. We have enjoyed having you as one of our guests and hope to see you again the next time you visit the Lombard area. More 

Rochester, New York
Top Contributor
60 reviews 60 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 22, 2015 via mobile

Great hotel for when you are traveling in the Southern Chicago area. It's an extended stay hotel. We were able to get a suite with a loft. It had two baths, living room, fire place. The customer service was outstanding. My only complaint was that there was no hot water, which they took care of. It was not fixed, but... More 

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Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

We are glad you enjoyed your stay at the Chicago-Lombard Residence Inn. Our hotel does supply individual water tanks for each room. This can be difficult if you need to take several showers in a row. Glad to see it all worked out for you and the family. We hope to see you again when you are visiting the area. More 

Lombard, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 9, 2015

We have lived here for nearly 5 months due to our home being renovated. The customer service is absolutely 100% top-notch, warm & friendly, family like atmosphere. Very clean, and the breakfast food is very good! And, a few nights a week they have "mixers" in the lobby. Again, pretty decent food like soft chicken tacos to bratwurst. There is... More 

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Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

We truly understand how difficult it can be when you need to be away from home for so long. Thank you for staying with us at the Chicago-Lombard Residence Inn. We try to make sure everyone feels at home while staying at our hotel. More 

Chicago, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 3, 2015

The hotel staff was A1! We were greeted as soon as we entered the lobby by happy, smiling, friendly faces. The rooms are actually set up like an apartment complex. Loved the wood burning fireplace. The hotel provides the logs for a small fee. The free breakfast was wonderful. We weren't crazy about having to put on coats to get... More 

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Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

We are so glad you enjoyed your time at the Chicago-Lombard Residence Inn over the Valentines Day weekend. We have addressed the issues in your room as well. The pool and BBQ area is a wonderful place to gather with family and friends in the summer. We hope to see you again in the Lombard area. More 

Morris, Illinois
1 review
5 of 5 stars Reviewed February 1, 2015

This hotel has a wonderful staff, one of the best. We stayed here because my husband had business in the area. The staff was nice, helpful, and went above and beyond what we have experience at any other hotel. The front desk staff was the best. Efrain, was one of our favorites. He was so helpful and always willing to... More 

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Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

It was great you were able to join your husband while visiting the Chicago-Lombard Residence Inn. I will make sure Efrain is recognized for his great customer service. We hope to see you again the next time you are visiting the area. More 

Miami, Florida, United States
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 20, 2015

My employer often has me traveling to Lombard for business, and without a doubt I do everything possible to stay at this property. I've tried a few other properties my company recommends, but none compare to the rooms and especially the people at the Residence Inn. I am not one who favors the opulence and arrogance of posh hotels that... More 

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Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

We are very greatful to have such wonderful guests like you staying at our hotel. I will make sure Odell is recognized for his great service provided to you and all of our guests. Thank you for staying with us at the Lombard Residence Inn. More 

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