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Westin Lombard Yorktown Center

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70 Yorktown Shopping Center, Lombard, IL 60148
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Westin Lombard Yorktown Center
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Westin Lombard Yorktown Center
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481 reviews from our community

Traveler rating
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    53
    29
    17
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, Washington
Top Contributor
164 reviews 164 reviews
25 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed yesterday NEW

Had been in the city for several nights during a recent convention and wanted a quiet evening away from traffic and crowds. This property is located in a nice suburb with plenty to do around. Great restaurants and shopping. The rooms are spacious and clean and the beds oh so heavenly. The decor could use a bit of sprucing. Highly... More 

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Chattanooga
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This Westin has great meeting space connected to the hotel so if you are doing a medium size meeting this is a nice property. Due to traffic it's hard to suggest staying here for tourists but if you are in the area the light rail station is 4 miles away. Nice feature for ladies Since Target is almost in the... More 

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IL
Top Contributor
83 reviews 83 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this property for a convention. The room was large and well kept, but a little shabby. The lobby furniture had seen better days, also. The staff was wonderful, and navigating the hotel was easy.

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Dallas, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

This used to be my favorite hotel in the Lombard, Il area. I reserved a Queen room and upon check-in at 330 PM on May 6 I was told no queens available. I asked to speak to the manager and while I was waiting over 20 minutes (never did get the manager to speak to me) a gentleman came to... More 

Was this review helpful? Yes 2
WLYC, General Manager at Westin Lombard Yorktown Center, responded to this review

Hello, I sincerely apologize for the inconvenience and hope you understand that I am as equally concerned the situation you were in during your last visit with us. We try to ensure that our associates at the property treat all of our guests in a warm and welcoming fashion, during your visit we failed to do so. I sincerely hope... More 

Scottsdale, Arizona, USA
Top Contributor
51 reviews 51 reviews
34 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Speedy check in, helpful staff, strong Wifi. Fast room service. Immaculately clean rooms with comfy bed. I was there for a business conference and the staff was incredible. No issues. There is a shopping center, Target and movie theatre within walking distance. Trying to find something negative but I can't. I suppose the fact that there isn't close to the... More 

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WLYC, General Manager at Westin Lombard Yorktown Center, responded to this review

Hello JTL61, Thank you for the great review of the property and all of the positive aspects of the hotel, its location, amenities and our incredible associates, is it much appreciated. Guests do have the option of taking the Metra trains into the downtown area. Our complimentary shuttle is available for pickups and drop-offs at the station. The shuttle is... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Lovely hotel with great service and restaurants. Beds are comfortable and clean. I highly recommend this hotel. Antonio at the front desk was amazing and very helpful. The club room food was delicious.

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WLYC, General Manager at Westin Lombard Yorktown Center, responded to this review

Hello Jamal, Thank you for the wonderful review of our property, amenities and especially of Antonio. Antonio is an asset to our team; he consistently provides distinctive and attentive service to all our guests. We would love to welcome you back soon. Be Well, Mike Feigenbaum More 

Illinois
Top Contributor
101 reviews 101 reviews
46 hotel reviews
141 helpful votes 141 helpful votes
3 of 5 stars Reviewed April 15, 2015

I stayed at this property over the course of three days and left disappointed. The furniture in the rooms was worn. The inroom dining for breakfast was a rip off...a small container of store bought yogurt and 9 thin slices of melon for $18. FYI...For the same price, fresh yogurt parfaits are the norm at other 4+ star hotels in... More 

Was this review helpful? Yes 1
WLYC, Manager at Westin Lombard Yorktown Center, responded to this review

Mad880, Thank you for taking the time to write a review of the Westin Lombard Yorktown Center. I am sorry that some of your stay fell short of meeting your expectations. Your comments will be shared with our team so we can work to improve our guests' experiences going forward. I hope we have the opportunity to provide you with... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 13, 2015 via mobile

My mother and I visited the hotel for a Cavalier specialty. The hotel was beautiful and the staff were ever so kind. Malek greeted us as we arrived was so pleasant and helpful and even drove our group to dinner during our stay. During the show we happened to get best in show. Upon returning to our room we found... More 

Was this review helpful? Yes 1
WLYC, General Manager at Westin Lombard Yorktown Center, responded to this review

Hello Cantina, Congratulations on your best in show title of your cavalier – how fabulous. Thank you for writing such a wonderful review of our property, amenities, but best of all for letting me know what exceptional service our associates provided. Our wonderful associates enjoy going the extra mile to surprise and delight our guests. Thank you for your high... More 

Buffalo, New York
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 5, 2015

For wary travelers who spend too many nights on the road, this Westin offers a very comfortable setting in a convenient location. The staff was welcoming and the rooms modern with great beds. There is an on-site bar and restaurant that is convenient for meetings with colleagues after a long day. I would definitely stay again when in Lombard area.

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WLYC, General Manager at Westin Lombard Yorktown Center, responded to this review

Hello Hankman, I am so very happy that our property, amenities and our associates were able to meet your needs. We would love to welcome you back if your travels bring you back to our area. Be Well, Mike Feigenbaum More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 5, 2015

I have to take a moment to thank the staff and management of this facility. I wanted to take my elderly mother, who has Alzheimer's out for a "girls night". She never leaves the house so it was difficult to get her to do this. I can't tell you how wonderful the stay was. They made sure we got a... More 

Was this review helpful? Yes 1
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