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Westin Lombard Yorktown Center

4.5 of 5 70 Yorktown Shopping Center, Lombard, IL 60148
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Westin Lombard Yorktown Center
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Westin Lombard Yorktown Center
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457 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 4 days ago NEW

Its my first time coming to Chicago and I chose to stay at this Westin because my sister has a room here with her airline. The front desk staff are super awesome ! Look for Sheila Voss and Antonio, they are superstars. Helped me with all my trip planning for my day in city and printed out everything for me.... More 

Was this review helpful? Yes
WLYC, General Manager at Westin Lombard Yorktown Center, responded to this review

Hello Derry, Thank you for sharing your wonderful feedback of our property, amenities and associates. The best type of advertisement is that of our past guest recommendations. Coming from someone with your past hotel experience is a plus for us – thanks again! We look forward to your next visit with us. Be Well, Mike Feigenbaum More 

Lombard, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

We had a scheduled press conference at this hotel and everything was set-up fine. We ran into a problem when we found we didn't have some of the materials we needed. A young lady at the front desk was informed of our problems and took it upon herself to help fix them. Her name was Justyna Odribina. She truly saved... More 

Was this review helpful? Yes
WLYC, General Manager at Westin Lombard Yorktown Center, responded to this review

Hello, I truly appreciate you taking the time to review our property. We are committed to providing the best possible service in order to assist our guests to thrive. I am very pleased Justyna was able to assist in making your conference a success! We do look forward to welcoming you back soon Be Well, Mike Feigenbaum More 

Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Westin Lombard is a great place to stay. Its accommodations and cleanliness was great. The rooms were very comfortable, and the bathroom too. The pool area and gym were very nice. The staff is really welcoming.

Was this review helpful? Yes
WLYC, General Manager at Westin Lombard Yorktown Center, responded to this review

Hello, Thank you for your kind review regarding your recent visit with us. I am very happy you enjoyed your stay and do hope we have the opportunity welcome you back soon. Be Well, Mike Feigenbaum More 

U.S.A.
Contributor
12 reviews 12 reviews
12 hotel reviews
61 helpful votes 61 helpful votes
1 of 5 stars Reviewed 2 weeks ago

So, first of all, Yorktown Westin, "thanks" for nearly ruining my Valentine's Day. Bianca's repeated refusal to grant my request for a 1-hour-later checkout, even though I'm a Starwood Preferred Guest member, forced us to rush out of our room rather than enjoy our morning. We held our card-opening ceremony in a nearby diner, which actually proved to be more... More 

Was this review helpful? Yes
WLYC, Manager at Westin Lombard Yorktown Center, responded to this review

MMusing – I am very sorry that late checkout was not available due to arrival patterns over the weekend. We thank you for taking the time to share your feedback. Our housekeeping leadership team reached out to your directly this weekend after receiving your hotel survey feedback as well. We look forward to assist you in resolving your concerns and... More 

Idaho Falls, Idaho
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

Horrible customer service, no greeting upon arrival, didn't have our reserved room type available, and dirty rooms. The management of this Westin should be ashamed. They have subpar service. There housekeeping needs to be trained. When I stay at a Westin I expect excellence, this is hotel is so far from that. They didn't have our 2 month reservation for... More 

Was this review helpful? Yes 1
WLYC, General Manager at Westin Lombard Yorktown Center, responded to this review

Hello Daizy98952, Thank you for taking the time to communicate your comments regarding your stay at our hotel. It is through the comments of valued guests such as you that we are able to improve our service. What you experienced is not representative of the standards we pride ourselves in. We deeply regret any inconvenience it caused you and your... More 

Leadville, Colorado
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

When I was told we were staying at the Weston I was very excited. Having stayed at many of them. My family lives in Villa Park but would still love to stay here. Andrew the bell hop was extremely kind and generous and the Westin should be honored to have him representing their brand. The room was well maintained and... More 

Was this review helpful? Yes 4
Valparaiso, Indiana
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 1 night for a business meeting. They were very accommodating and let me check in early. I had lunch at Harey Carey's which was very good.After our meeting was over we returned to the restaurant for drinks and had a wonderful time with colleagues.

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Normal
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 19, 2015

We stayed at this hotel as it was required by our hockey tournament. They gave us very reasonable rates for booking such a large group. I asked for a quiet room and was given one far from elevators and ice machines. I slept amazing! The rooms were clean and well appointed with small fridge, coffee makers and safes. The pool... More 

Was this review helpful? Yes 1
Champaign-Urbana, Illinois
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 15, 2015

I stay at this each November when attending a convention (ChicagoTardis). I have always found it reasonably priced, comfortable, and very clean (doubly impressive when one sees the hotel is quite pet friendly for dog lovers. I frequently see leashed dogs in the lobby). The restaurants on site (Holy Mackeral/Harry Carey's) are both excellent as well. They also have some... More 

Was this review helpful? Yes 1
WLYC, General Manager at Westin Lombard Yorktown Center, responded to this review

Hello Ben, Thank you for taking the time to post your review of our property. I was very pleased to know you and your father enjoyed the hotel, our amenities and the immediate area during your stay with us. This information will be helpful to future guests. We look forward to welcoming you back soon! Be Well, Mike Feigenbaum More 

2 reviews
5 of 5 stars Reviewed January 9, 2015

My husband & I spent our 22nd Anniversary at this hotel after I had a tour of it the month before. Great pool, sauna, fitness center & whirlpool access. Harry Caray's Holy Mackerel! restaurant was amazing! The food & service was top notch! We ate there 2 nights in a row because it was that good! The room service menu... More 

Was this review helpful? Yes
WLYC, General Manager at Westin Lombard Yorktown Center, responded to this review

Hello Cindy, I am very happy you enjoyed your anniversary with us and that you were able to take advantage of our many amenities. Thank you for the kudos about our helpful and friendly associates, which you may have mentioned. We do look forward to your next visit with us. Be Well, Mike Feigenbaum More 

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Additional Information about Westin Lombard Yorktown Center

Address: 70 Yorktown Shopping Center, Lombard, IL 60148
Phone Number:
Location: United States > Illinois > DuPage County > Lombard
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Westin Lombard Yorktown Center 4.5*
Number of rooms: 500
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Also Known As:
Westin Lombard Yorktown Hotel Lombard
Lombard Westin
Hotel Style:
#1 Green Hotel in Lombard
#2 Business Hotel in Lombard

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