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TownePlace Suites Chicago Lombard

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455 E. 22nd Street, Lombard, IL 60148
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Best prices for: 1 room 1 guest
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TownePlace Suites Chicago Lombard
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TownePlace Suites Chicago Lombard
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TownePlace Suites Chicago Lombard
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84 reviews from our community

Traveler rating
    27
    37
    12
    7
    1
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25
13
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22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dhaka City, Bangladesh
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our family booked at least 6 studio rooms last year for relatives coming over to attend our nephews wedding. The room is comfortable and well kept. We were attending prewedding parties so the big closet plus ironing facility were great help for all the formal clothes we have to wear. Also, there is a fully-equipped kitchen in our room...but we... More 

Was this review helpful? Yes
Josh D, General Manager at TownePlace Suites Chicago Lombard, responded to this review

Dear Gigi Z My staff and I are happy to hear that we were able to provide a great experience while you were in town for a wedding! Josh Dierker General Manager More 

Wilmore, Kentucky
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Even thought I did not stay here personally I reserved a block of rooms for my daughters wedding. Michelle Olivia and her staff were amazing going above and beyond the call of duty both before and during our stay. Michelle helped me get rooms for everyone even when my original reserved rooms were all taken. Then when my sister got... More 

Was this review helpful? Yes 1
Josh D, General Manager at TownePlace Suites Chicago Lombard, responded to this review

Dear Arlene A We are so pleased to hear about your great experience at the TownePlace Suites Lombard. Michelle, our Event Specialist, is a great associate who takes the upmost pride in making sure our groups have stress free events! Regards, Josh Dierker General Manager More 

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

The customer service was above and beyond! We had a lot of out of town family for my sisters wedding and they accommodated every need. Friendly, helpful, on top of everything! They let us use the breakfast room to run a quick wedding rehearsal and gave us a late check out to let the bride finish getting ready. We received... More 

Was this review helpful? Yes 1
Josh D, General Manager at TownePlace Suites Chicago Lombard, responded to this review

Dear Daisy A We are delighted to hear that we were able to make your sister’s wedding an enjoyable weekend for the entire family. Regards, Josh Dierker General Manager More 

Boise, Idaho
Top Contributor
136 reviews 136 reviews
65 hotel reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This was our worst stay ever in a TownePlace Suites, but not totality the fault of the hotel. Our neighbors were noisy at all times of the night and early morning. The breakfast room was crowded and loud - can we please turn off the overhead speakers which are competing with the TVs, and really can't they be on mute... More 

Was this review helpful? Yes
Josh D, General Manager at TownePlace Suites Chicago Lombard, responded to this review

Thank you for sharing your feedback regarding your recent stay. We pride ourselves on excellent customer service and see that we came short. Each incident will be reviewed with the appropriate departments to ensure that it does not happen again in the future. Regards, Josh Dierker General Manager More 

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 22, 2015

We stayed for a couple of weeks and we choose this place because it was near by everything, i.e. office, mall, and restaurants. The staff, especially Cindy and Kathy are awesome, very friendly, and helpful. Also the house keeping was great. Our suite was always clean with new towels every day. The problem is... if you need to work or... More 

Was this review helpful? Yes 2
Josh D, General Manager at TownePlace Suites Chicago Lombard, responded to this review

Dear Wilma C, We appreciate the kind words regarding the staff here at the TownePlace Suites Lombard. The hotel is also taking steps to review our policy with noise in the room. Hopefully the next time you are with us, you can see that there have been steps taken to help eliminate the issues that you mentioned. The comfort of... More 

Oxford, Michigan
Top Contributor
129 reviews 129 reviews
44 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed March 18, 2015

Enjoyed our stay at TownePlace, we attend a convention, every year at the Westin, and found that Towneplace is a better value. It is in walking distance to several stores and restaurants. We did not try the room service lunch or dinner. The breakfast looked a little sparse. We would stay again.

Was this review helpful? Yes 1
Josh D, General Manager at TownePlace Suites Chicago Lombard, responded to this review

Thank you for your review. We are glad to hear you enjoyed your stay! Josh Dierker General Manager More 

Minneapolis, Minnesota
Contributor
18 reviews 18 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 6, 2015

On our road trip to Mammoth cave NP, we booked this Marriott property for one night stay. Location is good and there is a Super Target behind this location for any emergency needs. The room was super clean and bedding was comfortable ( which matters most). The kitchen area is small but good enough to spend a day or two.... More 

Was this review helpful? Yes 2
Josh D, General Manager at TownePlace Suites Chicago Lombard, responded to this review

OriyaGuru, We are so happy that you enjoyed your stay at the TownePlace Suites Lombard and look forward to seeing you in the future. Regards, Josh Dierker General Manager More 

Portland, Oregon, United States
Top Contributor
102 reviews 102 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed December 2, 2014

This is a good, solid choice for a business or family trip to this area. Although it faces a main thoroughfare the traffic drops off at night and wasn't a problem. The room was clean but the kitchen area was stocked on the modest side as far as cookware. The breakfast fare was limited but unlike what a past reviewer... More 

Was this review helpful? Yes 2
Josh D, General Manager at TownePlace Suites Chicago Lombard, responded to this review

Dear Katie M, We are pleased to hear that you enjoyed your stay with us. We look forward to seeing you the next time you are in the area. Regards, Josh Dierker General Manager More 

Oklahoma City, Oklahoma
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 17, 2014

It doesn't seem the low end but it doesn't seem the high end of Marriott. Overall we had a great time staying here. We were in the two bedroom suite. Our whole party had 2 two bedroom suites and 2 regular rooms. We were all on the same floor and not to far apart from everyone. We were here for... More 

Was this review helpful? Yes 1
Josh D, General Manager at TownePlace Suites Chicago Lombard, responded to this review

Dear Eric S, Thank you for the review. The hotel has addressed the concern with the Wi-Fi and our guests should now notice higher speeds and easier access. We hope to see you again the next time you are in the Chicago area. Regards, Josh Dierker General Manager More 

Chicago
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 10, 2014 via mobile

We are displace due the Chicago Marathon, so we chose Marriott this tme for an overnight getaway. We had a pleasant surprise in the cozy and clean property. The room was large and functional with a sofa and kitchen. The bathroom was adequate even with a kitchen. I could invision a vacation at Towne Place Suite while site seeing sometimes.

Was this review helpful? Yes 1
Josh D, General Manager at TownePlace Suites Chicago Lombard, responded to this review

Willie M It is fantastic to hear that you were able to come to Chicago for the marathon. My staff and I are glad that you enjoyed the TownePlace Suites experience. We hope to see you again the next time you are in the area. Josh Dierker General Manager More 

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