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All 10 Lombard hotels

TownePlace Suites Chicago Lombard

2.0 of 5 Hotel   |   455 E. 22nd Street, Lombard, IL 60148
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77%
Ranked #6 of 10 hotels in Lombard
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Cindi G Ellensburg
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70 people have reviewed this hotel

Traveler rating
    22
    31
    10
    6
    1
See reviews for
20
10
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21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Ellensburg
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

From asking questions before my trip to checking out, all the staff at this hotel were great. Very informative and patient with an inexperienced, first time traveler. The free shuttle weekdays to the Wilton Cake Decorating School was priceless. The friendly employees, tasty continental breakfast and pool were also appreciated. After 2 weeks I really felt temporarily at home at... More

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Mark P, Manager at TownePlace Suites Chicago Lombard, responded to this review

Dear Cindi, Thank you for taking the time to complete an online review of our hotel. We are delighted that your stay with the TownePlace Suites Chicago Lombard was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that... More

Tulsa
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 30, 2014

I booked this hotel just from reviews online so when I arrived I was somewhat skeptical because it appears to be in need of major updating. It certainly is not the fanciest place I have ever stayed but it was very clean and the staff we super nice. We stayed here because we could rent a two bedroom suite for... More

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Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed June 12, 2014

I have stayed at this hotel at least 3 times. I frequent Lombard so this is the place of choice. There are two buildings and I have stayed in both. I believe that the building across from the check-in office is the better of the two, as the main building is a little outdated. The rooms were clean and the... More

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Mark P, Manager at TownePlace Suites Chicago Lombard, responded to this review

Thank you for taking the time to share your experience at the TownePlace Suites Chicago Lombard. We are delighted that your stay was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts so that we may continue to deliver exceptional service in... More

Clearwater, Florida
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 28, 2014

What a great Hotel. The manager Mark was top notch and made us feel at home. The housekeeping staff was beyond fantastic. They went above and beyound. I would recomend this Hotel to anyone. The rooms are spacious and with the full kitchen it makes staying their like being at home. We spend 45 weeks a year on the road... More

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Ventura, CA
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 16, 2014

We stayed in the annex building and it was very quiet and clean. Staff was friendly and accomodating. Only real complaint was the breakfast and the wi-fi. Breakfast was very sparse for that quality of hotel. No hot food except for oatmeal which was not very good. Coffee in the room was terrible. We ran it through twice with all... More

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Mark P, Manager at TownePlace Suites Chicago Lombard, responded to this review

Thank you for taking the time to write a review and sharing your experience with the TownePlace Suites Chicago Lombard. I apologize that your recent stay was just ok and did not exceed your expectations. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. Please be assured that we are taking immediate... More

Fond du Lac, Wisconsin
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 31, 2014

We attended a confernce at a nearby hotel but stayed here so I could use Marriott points. The hotel is clean. We stayed in bldg B. The hallway smelled like tobacco smoke. The room was okay except for the heating which was super noisy. The breakfast is very basic. Coffee was good. The front desk staff was really friendly and... More

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Eileen L, General Manager at TownePlace Suites Chicago Lombard, responded to this review

Thank you for your comments regarding the TownePlace Suites Chicago Lombard. I apologize though that your stay was not up to the standards you had expected. Our top priority is to make sure your stay is pleasant. Again please accept my apology. I have purchased 7500 Marriott Rewards points to be credited directly to your account so that you know... More

La Jolla, California
Top Contributor
57 reviews 57 reviews
41 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed March 23, 2014

Our party of 4 adults stayed for 2 nights in two rooms (2 BR suite and nearby studio) for a family function. This place is nice as it was when it was new. Everybody slept well; everything worked on the property. We used the laundry room and to some extent the kitchen. Staff was polite and knowledgeable; other guests also... More

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Triad, NC
Top Contributor
114 reviews 114 reviews
28 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 4, 2014

I prefer Marriott properties and lodged here while attending a conference at the hotel across the adjoining parking lot. Staff were courteous and responsive. My room was clean, with adequate space to work or just lay around and 'tune out' with the television. The morning breakfast was a little sparse, with only hard boiled eggs for the morning protein choice.... More

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new york ny
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 4, 2014

When looking for an outstanding property in the Lombard area I suggest you look no further. Rooms are clean,comfy with a nice kitchen area and decent sized bathroom. What makes this hotel stand out though is the staff. Wow! theymake the guest feel like the most important person in the world. May sound corny but its true. Special Give them... More

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Mountain View, California
Top Contributor
211 reviews 211 reviews
14 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed February 8, 2014

Facility would be 2 stars, for my room. Extra star for excellent staff/service (super shuttle driver, thanks Kathy!). Came for two weeks. Used kitchenette extensively - sketchy silverware, pots/pans, and implements, and ventilation was non-existent. You're going to smell your dinner until you cook again.

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Additional Information about TownePlace Suites Chicago Lombard

Address: 455 E. 22nd Street, Lombard, IL 60148
Phone Number:
Location: United States > Illinois > DuPage County > Lombard
Price Range (Based on Average Rates): $
Hotel Class:2 star — TownePlace Suites Chicago Lombard 2*
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Also Known As:
Towneplace Suites Chicago Lombard Hotel Lombard
Towneplace Suites Lombard
Lombard Towneplace Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Lombard
Hotel Class
Official Description (provided by the hotel)
Extended stay property with many of the comforts of home. Flat screen tv's and free high speed internet make it easy to relax. Our Studio Home Office Suites make it easy to spread out and be connected. Our complimentary deluxe continental breakfast gives you just the right start to the day. ... more   less 
Number of rooms
125

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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