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All 10 Lombard hotels

TownePlace Suites Chicago Lombard

2.0 of 5 Hotel   |   455 E. 22nd Street, Lombard, IL 60148
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78%
Ranked #6 of 10 hotels in Lombard
A recent review
3 of 5 stars reviewed 2 weeks ago
Mark S Fond du Lac, Wisconsin
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64 people have reviewed this hotel

Traveler rating
    20
    29
    8
    6
    1
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18
9
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19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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English first
Fond du Lac, Wisconsin
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We attended a confernce at a nearby hotel but stayed here so I could use Marriott points. The hotel is clean. We stayed in bldg B. The hallway smelled like tobacco smoke. The room was okay except for the heating which was super noisy. The breakfast is very basic. Coffee was good. The front desk staff was really friendly and... More

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Eileen L, General Manager at TownePlace Suites Chicago Lombard, responded to this review

Thank you for your comments regarding the TownePlace Suites Chicago Lombard. I apologize though that your stay was not up to the standards you had expected. Our top priority is to make sure your stay is pleasant. Again please accept my apology. I have purchased 7500 Marriott Rewards points to be credited directly to your account so that you know... More

Vienna, Austria
Top Contributor
52 reviews 52 reviews
40 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our party of 4 adults stayed for 2 nights in two rooms (2 BR suite and nearby studio) for a family function. This place is nice as it was when it was new. Everybody slept well; everything worked on the property. We used the laundry room and to some extent the kitchen. Staff was polite and knowledgeable; other guests also... More

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Triad, NC
Top Contributor
108 reviews 108 reviews
29 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 4, 2014

I prefer Marriott properties and lodged here while attending a conference at the hotel across the adjoining parking lot. Staff were courteous and responsive. My room was clean, with adequate space to work or just lay around and 'tune out' with the television. The morning breakfast was a little sparse, with only hard boiled eggs for the morning protein choice.... More

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new york ny
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 4, 2014

When looking for an outstanding property in the Lombard area I suggest you look no further. Rooms are clean,comfy with a nice kitchen area and decent sized bathroom. What makes this hotel stand out though is the staff. Wow! theymake the guest feel like the most important person in the world. May sound corny but its true. Special Give them... More

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Mountain View, California
Top Contributor
180 reviews 180 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed February 8, 2014

Facility would be 2 stars, for my room. Extra star for excellent staff/service (super shuttle driver, thanks Kathy!). Came for two weeks. Used kitchenette extensively - sketchy silverware, pots/pans, and implements, and ventilation was non-existent. You're going to smell your dinner until you cook again.

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Fort Lauderdale, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 3, 2014

My boyfriend and I were in town to visit family for the holidays and chose this hotel because of it's close proximity to shopping (needed to pick up a few last-minute gifts!), dining and my relative's homes. The staff was friendly and accommodating, our studio room was big AND quiet and we enjoyed the daily complimentary breakfast spread. It will... More

Was this review helpful? Yes 2
Eileen L, General Manager at TownePlace Suites Chicago Lombard, responded to this review

Thank you so much for choosing the TownePlace Suites Chicago Lombard. We are so excited to hear that your stay was pleasant and most importantly, within close proximity to your family. We look forward to seeing you again on your next visit to Lombard. Wishing you and your family a happy, healthy New Year! More

Plainfield, Illinois
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 30, 2013

After a long period of commuting my husband and I stayed at the TownePlace Suites in Lombard for approx two months. We stayed with out dog and cat in the two bedroom suite. Staff was great. We got a good rate making our stay affordable. Laundry service was available for my husbands shirts and a coin laundry near the lobby... More

Was this review helpful? Yes 1
Eileen L, General Manager at TownePlace Suites Chicago Lombard, responded to this review

Thank you for choosing the TownePlace Suites Chicago Lombard and for your recent review of our property. It was such a pleasure to read your many kind remarks about the hotel and the many services and amenities that you enjoyed. Our guests are our top priority. I hope that, should your travels bring you back to the Lombard area, you... More

Angola, Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 26, 2013

Was in town for my sons hockey tournament and was really surprised how nice it was. Had always stayed at a courtyard for my older son but the staff and room were so much nicer than we have ever had in past. I just booked another stay in Florida and hope it's even half as nice. Will be my first... More

Was this review helpful? Yes 1
Eileen L, General Manager at TownePlace Suites Chicago Lombard, responded to this review

Thank you for choosing the TownePlace Suites for your recent accommodations. I am so glad to hear that your stay was pleasant and that your entire family enjoyed the spacious room and Lombard area. We look forward to seeing you next year! Warm regards. More

San Diego, California
2 reviews
5 of 5 stars Reviewed October 14, 2013

We had a great stay, clean, well appointed, maintained rooms, friendly and helpful staff. Kitchenette was very efficient, properly stock was dishes, glasses, silverware and etc. T.V.'s in all three rooms. Complimentary breakfast was fine and available during posted hours. No problem with parking, well lit and close to rooms We had a quiet, restful and very enjoyable stay. We... More

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Eileen L, General Manager at TownePlace Suites Chicago Lombard, responded to this review

Thank you so much for your wonderful review of our TownePlace Suites Chicago Lombard. I am so excited to hear that you enjoyed your stay and were very comfortable here. I hope that if your travels find you in the Lombard area again in the future, you will again choose TownePlace Suites. We'd love to welcome you back! Warm regards! More

Fayetteville, North Carolina
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 1, 2013

A few extra coats of paint. Clean enough. The linen was a little challenging. The towels were as thin as those at Motel 6. The sheets had small tears. The hotel seemed a bit worn. Used points. TV was flat screen but only had Standard Def channels. Locations was good but no nearby restaurants to walk to.

Was this review helpful? Yes
Eileen L, General Manager at TownePlace Suites Chicago Lombard, responded to this review

Thank you for your comments regarding our TownePlace Suites Chicago Lombard. I am so sorry to hear about the conditions of your linens in your suite. After reading your comments, my Housekeeping Supervisor and I did a thorough examination of some of our linens getting rid of those that are showing wear and tear and also did some retraining with... More

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Additional Information about TownePlace Suites Chicago Lombard

Also Known As:
Towneplace Suites Chicago Lombard Hotel
Towneplace Suites Chicago Lombard Hotel Lombard
Towneplace Suites Lombard
Lombard Towneplace Suites
Address: 455 E. 22nd Street, Lombard, IL 60148
Phone Number:
Location: United States > Illinois > DuPage County > Lombard
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Lombard
#6 Business Hotel in Lombard
Price Range (Based on Average Rates): $
Hotel Class:2 star — TownePlace Suites Chicago Lombard 2*
Official Description (provided by the hotel):
Extended stay property with many of the comforts of home. Flat screen tv's and free high speed internet make it easy to relax. Our Studio Home Office Suites make it easy to spread out and be connected. Our complimentary deluxe continental breakfast gives you just the right start to the day. ... more   less 
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