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Extended Stay America - Chicago - Lombard - Oakbrook

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2701 Technology Drive, Lombard, IL 60148 (Formerly Homestead Studio Suites - Chicago - Lombard - Oak Brook)
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1 room 1 adult
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Extended Stay America - Chicago - Lombard - Oakbrook
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46 Reviews from our TripAdvisor Community

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2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We had a problem with the refrigerator. I reported it to the front desk last night. The next morning John came to replace the refrigerator. He was quick and polite. We didn't have to change rooms. He even cleaned the floor under the fridge. That was good service! Thank you!

Helpful?
Thank Charlene G
Lahore, Pakistan
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I stayed there for five nights. They say ready-to-go breakfast, but thats exaggeration. There was coffee, hot water, tea bags, coffee whitener, apples and quick mix oats packets. Thats hardly breakfast. But the good thing was that each room had stoves, microwave ovens and refrigerator plus basic supply of utensils. Very limited selection of tv channels. Cinema and shopping mall... More 

Helpful?
Thank hzaneb
Manager_11525, General Manager at Extended Stay America - Chicago - Lombard - Oakbrook, responded to this review

Thank you for sharing your experience with us. Please accept our apologies that our amenities were not to your expectations. Still, I am glad to read that we were able to accommodate your needs with a satisfactory stay and that you enjoyed our fully equipped kitchens. Thank you again for posting your review. I do hope that you will return... More 

Milwaukee, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

unlike my other review about extended stay, this location in lombard/oakwood is really comfortable and economical I'd have to give positive review in all departments..looks like new management at extended stay.

Helpful?
Thank IT2015
Manager_11525, General Manager at Extended Stay America - Chicago - Lombard - Oakbrook, responded to this review

Thank you so much for posting a review of our property. I’m thrilled that we were able to exceed your expectations and accommodate your needs with a great value! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Salem, New Jersey
Level Contributor
6 reviews
3 of 5 stars Reviewed December 31, 2015 via mobile

We stay here every year on our Christmas trip to visit the family. Reliable, if basic, accommodations. It's convenient and has the two key amenities we need - pet friendly and a full-size refrigerator so we can keep our pop cold and re-freeze our cooler packs. That said, the most recent visit really indicated the property has declined in some... More 

Helpful?
Thank SonnyBee1
Orlando, Florida
1 review
1 of 5 stars Reviewed December 28, 2015

This is an extended stay wherein you have to "request" all kitchen items. They do not come with the room. This facility was remodeled in the last 2-3 years which means new paint and headboards. Same blankets, cabinets, furniture as was there prior. The chair for the desk was missing a castor when we got there...guess how I found out....hello... More 

Helpful?
Thank Cindy K
Lombard, Illinois
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed December 26, 2015

The staff is very good and there was NO noise pollution in this place. Looking at the rate i assumed lot of crowd and alot of noise but the experience has been great till now. I just wish they had a 1bedroom suite...

Helpful?
Thank manoj1508
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 23, 2015

I was planning on staying for a month but after a week I had a rash on my face. I went to the doctor, it was bed bugs. Room was dirty. The entire facility is dirty. When I came back to tell them I had bed bugs no one seems surprised. They "cleaned" the room as I was trying to... More 

Helpful?
5 Thank Carrie J
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 31, 2015

1st of all the room renovation were very nice!! Upon checkin my wife was given the key to a room that had people in it my 3yr old son was with her scary right. She got another room and then we all returned to discover we had no face towels in the room. I showered anyway then called the person... More 

Helpful?
1 Thank LaNisha S
Menomonee Falls, Wisconsin
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 8, 2015

Dirty walls(in the kitchen it looked like an old greasy spoon restaurants walls near the grill, do they use cleaing supplies in here or only water?), broken office chair(I went to sit down in the desk chair and nearly rolled over backwards to the floor.I have a bad back and to say the least it wasn't a happy feeling I... More 

Helpful?
Thank blkdeath75
Manager_11525, General Manager at Extended Stay America - Chicago - Lombard - Oakbrook, responded to this review

The staff and I read your comments about your stay with us. I am sorry to hear that your stay was not pleasant. Your comments were reviewed by the staff, and we will use your feedback as a training tool to make sure your experience is not repeated. The staff and I appreciate your comments, as it will only help... More 

Bellwood, Illinois
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 23, 2015

AFTER MY REVIEW PLEASE READ HOTEL 101: I am a very particular travelers so there are things that I look for when checking in. I first check my mattress for cleanliness/stains. This one had none. I check to make sure the bathroom is clean/tub. This was clean. I check for dust on the countertops and clean fridge. Both were clean.... More 

Helpful?
1 Thank Unknown U
Manager_11525, General Manager at Extended Stay America - Chicago - Lombard - Oakbrook, responded to this review

I want to thank you for taking the time to post a review of your stay. I am proud of our staff for meeting your requirements and that we provided you with a clean and comfortable stay. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. Additionally,... More 

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