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Hilton Lisle / Naperville

#1 of 5 Hotels in Lisle
Certificate of Excellence
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3003 Corporate West Drive, Lisle, IL 60532
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Hilton Lisle / Naperville
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Hilton Lisle / Naperville
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365 reviews from our community

Traveler rating
    172
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    51
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80
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177
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Portland, Oregon
Top Contributor
120 reviews 120 reviews
80 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed in the Hilton Naperville/Lisle whilst I was in the area for a conference. Overall the hotel is easy to find and the parking was free and plentiful. The hotel is surrounded by office buildings and there aren't any good food options within walking distance. The hotel is not too inspiring from the outside but on the inside it... More 

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Senior Contributor
31 reviews 31 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is conveniently located near I88 but it's also well located in terms of getting into the surrounding suburbs. It seems to be an older establishment, well used by various local groups. The night we arrived, there was an active party of older women celebrating some type of community organization and on another night, numerous older women were sporting... More 

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Fountain Inn, United States
1 review
2 of 5 stars Reviewed 1 week ago

I would recommend going on down the road if your company will let you. This hotel is dirty and out-dated. Take my word, the climate control in each room is very noisy and it will make for an unpleasant nights sleep.

Review collected in partnership with Hilton Hotels & Resorts

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Lislehotelmanager, General Manager at Hilton Lisle / Naperville, responded to this review

Thank you for providing feedback concerning your recent visit. I am sorry to hear that you felt our property was not clean. We use this information to constantly improve our property and fine tune our service. I am pleased to inform you that next month we will begin a renovation of our property as well. I hope to have an... More 

Contributor
14 reviews 14 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

We asked for a King bed because my husband is 6'4" tall which we were told we could have. We we got there I asked if it had a tub because I do not like showers. They said no. I asked to switch to a king with a tub they said they said they did not have any in the... More 

Review collected in partnership with Hilton Hotels & Resorts

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Lislehotelmanager, General Manager at Hilton Lisle / Naperville, responded to this review

Thank you for sharing your recent visit to our property. I am sorry to hear of the issues you had. I will be looking into this and we use your feedback to constantly improve both service and accommodations. I hope that you would allow us another opportunity to demonstrate our true level of service. More 

Embarrass, United States
1 review
2 of 5 stars Reviewed 1 week ago

We were there for a hockey tourn. that we had to stay in as a group. Beautifully decorated, but so disorganized! I luckily had a confirmation number as they gave away our room for the weekend and were completely booked...luckily they had 1 left, so had to settle for a lesser room! was supposed to be called when a room... More 

Review collected in partnership with Hilton Hotels & Resorts

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Lislehotelmanager, General Manager at Hilton Lisle / Naperville, responded to this review

Thank you for taking the time to provide feedback concerning your recent visit with us. I am sorry that you experienced several issues while you were here. By providing us with feedback we are able to go back and fine tune our service and make sure we constantly improve. We look forward to having another opportunity to demonstrate our true... More 

North Salt Lake, Utah
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

We had a king deluxe room. Spacious room nice decor. Comfy bed. Great shower looked remodeled. Their restaurant is great. Second time we have stayed at same location, so that says something. I would recommend a stay here. Friendly and helpful people on the desk

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Kildeer, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Breakfast is excellent and a real bargain, since it is included in the room rate. Staff is very friendly and works hard to make your stay pleasant. We have used this hotel for quite a few years for our group meetings (at least twice a year). We usually eat dinner at the bar, which has excellent burgers. The hospitality suites... More 

Review collected in partnership with Hilton Hotels & Resorts

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Washington, Illinois, USA, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This was for a GCI Convention and it was a very pleasant experience. In talking with chairmen of the event they told me that the experience of working with the personnel at this facility was excellent and that everyone was very accommodating. We used several rooms for lots of people and all of them were clean and well appointed. The... More 

Review collected in partnership with Hilton Hotels & Resorts

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Lisle/Naperville, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This is a GREAT place and I never use that word unless I mean it. The staff, especially at the front desk at check- in on Saturday April 18 was friendly, professional and very helpful. Moved me up to the concierge level rooms and gave out vouchers due to noise and location of my self selected room. What a class... More 

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Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

My husband and I traveled here for business. It was clean and bed was comfortable. One evening I walked in with my arms overloaded and both the bellboys looked at me and said "hi" and then looked back at their computer screen. I would have thought that offering to help me carry stuff to my room would be their job.... More 

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