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Hilton Lisle / Naperville

#1 of 5 Hotels in Lisle
Certificate of Excellence
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3003 Corporate West Drive, Lisle, IL 60532
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Hilton Lisle / Naperville
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Hilton Lisle / Naperville
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338 reviews from our community

Traveler rating
    160
    108
    44
    16
    10
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73
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161
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Belton, Missouri
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

During a last minute scheduled business trip, Stephanie Cuba with Hilton/Lisle business office was very accommodating in helping me set up a business meeting, 2 room reservations and dinner for my business associates. if all of my travels and dealings with every Hilton Property across the United States was this easy I would ALWAYS stay in a Hilton Honors property.... More 

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Alexandria, VA
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our family has been staying at this Hilton since 2004, and we stay a couple of times each year. The facility, the service, the employees are outstanding...from check-in to check-out!! We stay on the 6th floor, the Club Floor, and love the lounge and the convenience of the breakfast and the appetizers in the evening. Tina, who has been working... More 

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United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

This hotel is conveniently located and is managed to provide a professional level of service. I (we) will stay there again. The room was quiet (8th floor). The bar service was quick and the Lohr Cabernet was tasty and a good value. The breakfast was hot, fresh and tasty.

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Colona, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was great, the staff checking in and checking out were awesome. The bartenders were rude and often not seem to ignore you when I was ready to order drink. The brunch on Sunday at the restaurant was out of this world.

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Boyertown, Pennsylvania, United States
Top Contributor
91 reviews 91 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Needed a room on short notice. They were very helpful in guaranteeing prices for a group of rooms for out of town guests. Rooms were well equipped. Price was good for the area. Suburban Chicago. Easy access to the airports (Midway and Ohare). I didn't really use any of the other facilities but they looked nice.

Was this review helpful? Yes 1
Geneseo, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I love to swim and they had a wonderful pool. We had a meeting and used the conference facilities. They were wonderful and had excellent food! The hotel is close to downtown Naperville where the library and shopping is excellent! I would definitely stay there again!

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Chicago, Illinois
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Given the Hilton name and brand recognition, I was expecting much more from this hotel. It's a nice place overall, and the service was good with friendly staff at the front desk, but my stay was noisy and the rooms are pretty outdated. I've traveled a lot for business throughout my career and my top priorities in a hotel are... More 

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Lislehotelmanager, General Manager at Hilton Lisle / Naperville, responded to this review

Thank you for your feedback in regards to your recent stay. We apologize for the noise issues you encountered. We try to isolate the different groups together within areas of the hotel but sometimes due to occupancy it is difficult. I am pleased to inform you that we will shortly begin our hotel renovations which will freshen the entire property... More 

Wyoming, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I have stayed at many Hilton properties and the staff at this hotel was not to "Hilton standards" in my opinion. I"m an African American businessman and upon check I was simply asked my name and handed my room keys. While I gathered my things I witnessed other men who are Caucasian arrive and they were greeted with a smile,... More 

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Was this review helpful? Yes 1
Lislehotelmanager, General Manager at Hilton Lisle / Naperville, responded to this review

Thank you for taking the time to provide us your feedback. I apologize for the lack of service you experienced during your recent visit. We use this information to constantly fine tune our service and accommodations. I appreciate you taking the time and discussing this with our Front Office Manager and we look forward to seeing you again in the... More 

Chicago, Illinois
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I used to stay exclusively at Marriott until I used the pool here for a water aerobics class and met the staff. Now our family staycations are at Hilton. The staff goes over and above every time to meet extra requests, has extra pillows and room service waiting in the room. When we have out of town guests we try... More 

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Champaign, IL
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The hotel is beautiful, lots of parking, giant lovely banquet halls with chandeliers. The food is fantastic, and room services extends until midnight. I stayed in a King Size bed room on the second floor, the elevators were reasonably fast. The people who work at the hotel all are very courteous and friendly. There is a nice deck outside the... More 

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