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Hilton Lisle / Naperville

3.5 of 5 3003 Corporate West Drive, Lisle, IL 60532
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Certificate of Excellence 2014
Hilton Lisle / Naperville
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Hilton Lisle / Naperville
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322 reviews from our community

Traveler rating
    150
    106
    41
    15
    10
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69
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pella, Iowa
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Location is close to many restaurants, easy access. I would recommend this hotel. We attended a conference that was held close to the hotel. So the location was perfect. The room rate was wonderful for the quality of room that we received. Staff was very helpful and friendly. Our room was very quite.

Review collected in partnership with Hilton Hotels & Resorts

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Mount Horeb, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

I had coordinate a six-weekend stay for a volleyball club which would include a hot breakfast. As I worked with the sales staff, they understood that we would not know when we played on Sunday but assured me the hot breakfast would be available early for our families and athletes. At check in, we were greeted by an incredibly rude... More 

Review collected in partnership with Hilton Hotels & Resorts

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Lislehotelmanager, General Manager at Hilton Lisle / Naperville, responded to this review

Thank you so much for your feedback. I apologize for miscommunication you experienced in regards to breakfast times at the hotel. We have taken measures to adjust our restaurant opening times when your future groups are with us. Again, thank you for letting us know as service is our number one priority and we always strive for perfection. We look... More 

Maryville, Tennessee
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at the Hilton Lisle for four nights in late December, as we were attending a family wedding in the area. We actually arrived on Christmas evening (our flight had been cancelled and then another flight delayed so we missed Christmas dinner with our family). Because the Hilton Lisle has such a great reputation for its... More 

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Lisle, Illinois
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 weeks ago

A friend came to visit but only stayed from the evening of the 24th to the afternoon of the 25th. We went to breakfast together Christmas morning at about 8:45 a.m. We ordered from a menu with a variety of breakfast items. The food at the Hilton was exceptional. We had to use the menu as we were too early... More 

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Boynton Beach FL
Contributor
16 reviews 16 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First off, I am torn between "eh" and "very good" because this is largely a hotel that caters to business travelers and as such you would expect certain things that this hotel does not provide. So "eh" it is. Check in/the room - check in was a breeze, the room was great. Large and very comfortable and clean. The bathroom... More 

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Saint Clair Shores, Michigan
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was one of the most comfortable hotel rooms I have ever experienced. It was roomy and extremely clean; great breakfasts; friendly staff. Overall winner! I would definitely recommend this hotel to anyone traveling in the area.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Beverly Hills, California
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Was a nice place to stay. Close to many restaurants. It is undergoing remodeling. The on site restaurant was good food. The staff was very inviting. My stay was during some very cold times, so I did not want to get out much, LOL!

Was this review helpful? Yes 1
Chicago, United States
1 review
3 of 5 stars Reviewed December 25, 2014

The hotel itself was nice but to have a hotel charge $10 dollars per day for wifi in this day and age is ridiculous. There were also no refrigerators in the rooms either. I am not sure if this is how all Hiltons are but I would avoid Hiltons in the future for these reasons. It was also hard to... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
bala cynwyd, United States
1 review
3 of 5 stars Reviewed December 23, 2014

Average all the way around. HVAC too noisy, loud guests roaming the hallways and slamming doors in the wee hours, loud lobby rennovations, broken tv remote, difficulty logging into to free internet, bathroom sink too far away from edge of counter, no tub. Average, average, average all the way around.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Lislehotelmanager, General Manager at Hilton Lisle / Naperville, responded to this review

Thank you for taking the time to provide us with your feedback. I assure you that we use this information to improve our service and accommodations. I am sorry for the noise issues you had. We try our best to isolate groups we feel will be noisy. We are in the process of upgrading our facility so I apologize for... More 

Springfield
1 review
3 of 5 stars Reviewed December 22, 2014

Stayed here on business and found the room clean, the fitness area adequate, and the experience okay. However, though the hotel was empty, we had loud guests placed in the room just next door. Managing our complaints was done, but slowly. Extra charge for WiFi in the room and no complimentary coffee service in the lobby. Staff did there jobs,... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Lislehotelmanager, General Manager at Hilton Lisle / Naperville, responded to this review

Thank you for your feedback. We use your information to constantly fine tune our service and accommodations. I apologize for the noise issues you had and would appreciate another opportunity to demonstrate our true level of service and accommodations. We look forward to seeing you again in the future. More 

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Additional Information about Hilton Lisle / Naperville

Address: 3003 Corporate West Drive, Lisle, IL 60532
Phone Number:
Location: United States > Illinois > DuPage County > Lisle
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Lisle / Naperville 3.5*
Number of rooms: 309
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Also Known As:
Hilton Lisle / Naperville Hotel Lisle
Lisle Hilton Hotel

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