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Extended Stay America - Chicago - Lisle

2.0 of 5 Hotel   |   445 Warrenville Road, Lisle, Lisle, IL 60532
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Ranked #4 of 5 Hotels in Lisle
A recent review
3 of 5 stars reviewed 4 days ago
JamaicanMeTravel
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25 reviews from our community

Traveler rating
    14
    1
    5
    2
    3
See reviews for
6
1
8
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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1 review
3 of 5 stars Reviewed 4 days ago NEW via mobile

While in the room, I saw a roach crawling on the kitchen counter. Also there was hair in the bathtub's drain and in the sheets of the bed. The light fixture started to go out on the last day. The flickering of the light could have given someone a seizure. The hotel did offer complimentary breakfast and was relatively close... More 

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Chicago, Illinois
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed October 10, 2014

This hotel is located in the middle of nowhere, which would have been ok if everything else was good. Unfortunately, the 1 elevator was not functioning, the hallways smelled like chicken soup - and not in a good way. We asked for plates and utensils - utensils were not very clean. Walls are thin, saw random towel on the ground... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Lisle, responded to this review

Thank you for providing us with details about your stay. I sincerely apologize that our elevator was out of service at the time of your visit. As well, I am sorry to read that there were cleanliness issues in our common areas as well as with your plates and utensils. In response to your review, I will be working with... More 

Athens, Georgia
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 9, 2014

Hotel is no smoking but some rooms smell like smoke and some like pets. Window in my room opened so that was a big help. Took a few tries, but got a room w/o oder. : - ) If you can get a good price for this hotel it is a good deal for the area. Try hotwire etc. Bring... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Lisle, responded to this review

Thank you for the feedback about your stay at our hotel. I am pleased to read that you found our hotel to be a good value; however, the situation you described regarding the amenities is truly regrettable. Please know that we do provide dish soap, hair dryers and shampoo at our front desk upon request. I discussed your comments with... More 

Kewaskum, Wisconsin
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 of 5 stars Reviewed September 29, 2014

We recently stayed at this Extended Stay visiting family. When we got to our room on the 3rd floor it was very warm and we tried to turn up the air conditioning. After an hour in the room, it had not gotten any cooler and I went down to the desk to ask if there was a different room that... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Lisle, responded to this review

Thank you for taking the time to write a review of our hotel. I apologize for the air conditioner issues you experienced in your first room; however, I am glad to hear that we were able to move you to a new room. As well, I am sorry that your room was not properly stocked with towels. I will be... More 

Elburn, Illinois, United States
1 review
5 of 5 stars Reviewed August 3, 2014 via mobile

This hotel was great, I've stayed at a few other locations in Naperville IL and this one beats them by far. The place was quiet, no dogs barking or people yelling at each other. The room was clean and comfy. The staff was very helpful and friendly if you had any questions or needed anything. I stay in hotels quite... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Lisle, responded to this review

Thank you for taking the time to write a review of our hotel. It is so rewarding to read that you had a great stay with us. We are proud of our staff for providing you with quality service and are glad that you enjoyed your clean, comfortable room. Thank you again for sharing your comments with us. We look... More 

Peoria, Arizona
1 review
5 of 5 stars Reviewed July 20, 2014

We stayed at this Extended Stay for 20 days What a gem!! Perfect locale ,clean ,friendly, quiet!! The manager and her staff were always friendly and attentive. Since we have many friends and family nearby....we will definitely return.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Lisle, responded to this review

Howard - Thank you for taking the time to write a review of our hotel. It is so rewarding to read that you had a great stay with us. We are proud of our staff for providing you with friendly service and a clean, quiet room. We would like to thank you again for posting your review. We look forward... More 

Michigan Center, Michigan
Top Contributor
69 reviews 69 reviews
20 hotel reviews
61 helpful votes 61 helpful votes
1 of 5 stars Reviewed May 28, 2014

First anyone making a reservation at this property must understand that this is NOT a typical hotel. It is designed for people who plan to stay an "extended" period of time. Even though I made reservations for 2 people, 2 rooms, for just 2 nights, the desk person failed to communicate that. They failed to communicate upon check in that... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Chicago - Lisle, responded to this review

The staff and I read your comments about your stay with us. I am so disappointed that our amenity and housekeeping policies were not properly communicated to you. I am also sorry to hear that our service did not meet your expectations. As this hotel’s manager, I can assure you that I am working with our entire staff on communicating... More 

Grand Rapids, Minnesota
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 10, 2014

Here is what I wrote on the Extended Stay survey. No ice maker in motel. No ice in refrigerator, had to clean two trays and make our own ice. Very, very loud fan in bathroom. Desk clerk came to our room to check and she said all the rooms were like that. Only one packet of coffee available. No decaf.... More 

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Chicago - Lisle, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize for your experience including the level of professionalism displayed by some members of our staff and the level of cleanliness in your room. In response to your feedback, I will meet with the staff to review our guest protocol and cleaning procedures to ensure... More 

Cicero, New York
1 review
5 of 5 stars Reviewed September 11, 2013

We stayed here for an extended length of time. The manager will bend over backwards for you to make sure you have a great stay. She tries very hard to run the place to everyone's liking. I have to give her an excellent manager thumb's up. The hotel staff will also help you in any way they can. Maintenance is... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Lisle, responded to this review

Thank you so much for sharing your experience with us. I am proud of our team for providing you with a clean, comfortable room and friendly service during your stay with us. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More 

Farmington Hills, Michigan
1 review
5 of 5 stars Reviewed July 8, 2013

we had a 3 day stay at the Extended stay and overall it was excellent. very nice staff, excellent room, free wireless internet, free breakfast, very convenient location. we were able to upgrade the bed to king size for just few bucks more.

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Chicago - Lisle, responded to this review

Thank you for taking the time to write a review of your stay. We look forward to seeing you in the future, should your travels bring you back to our area! More 

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Additional Information about Extended Stay America - Chicago - Lisle

Address: 445 Warrenville Road, Lisle, Lisle, IL 60532
Phone Number:
Location: United States > Illinois > DuPage County > Lisle
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Chicago - Lisle 2*
Number of rooms: 1
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