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Lincolnshire Marriott Resort

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Ten Marriott Drive, Lincolnshire, IL 60069
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Lincolnshire Marriott Resort
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Lincolnshire Marriott Resort
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Lincolnshire Marriott Resort
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241 reviews from our community

Traveler rating
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    62
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    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Westfield, Massachusetts
Top Contributor
99 reviews 99 reviews
43 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Wow, this is the best Marriott ever!!!!!! Their place is large, well maintained, and the staff is very courteous and helpful. The Concierge Lounge is the best around except for the LACK of WHOLE milk, which is an issue with the Marriott chain mostly everywhere. Not sure why they can't realize that skim, 1%, and 2% has about the same... More 

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Los Gatos, California
Top Contributor
97 reviews 97 reviews
61 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice option in the area. I would say the Westin is my favorite, but I would stay here occasionally for a change of pace. It is nice in location because it is right off of the great walking trail, so if you are a runner or walker, you will like the chance to get outside when you can and go... More 

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Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

3 nights with our kids show choir. Great for big group. Old motel feel. Having just got back from 5 star Pedregal in Cabo it's a little unfair comparison, but oh well. Nice big fireplace but PLEASE turn down the lights!!! It's like you're in an operating room it's so damn bright in the lobby.

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Nicole M, Manager at Lincolnshire Marriott Resort, responded to this review

Dear Mark M, Thank you for your feedback. Your satisfaction is very important to us and we try hard to make sure that all of our guests have a rewarding experience at our hotel. Your review will help us make the necessary improvements in our lobby area. We hope that next time you’re in the area you will consider staying... More 

The Villages, Florida
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I will begin by saying the hotel was very nice. The rooms were exceptional and the staff were wonderful. We occupied rooms 3015 and 3017. My friend had booked the hotel and paid everything in full. Yes, we have the receipt that shows a ZERO balance. We stayed on 4/10/15, checking out of 4/12/15. There were 5 of us. When... More 

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Nicole M, Marketing Coordinator at Lincolnshire Marriott Resort, responded to this review

Dear Lolligirl56, I am sorry to hear about the problems you encountered at the Lincolnshire Marriott Resort. I appreciate the feedback so we can improve our service. One of our accountants, Mary, has given you a phone call regarding this issue and is able to provide you with support to help reconcile the charges for your stay. Please feel free... More 

Rockford, Illinois
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I had enjoyed my stay here tremendously. The staff at check-in were knowledgeable, friendly, and fast. The interior was warm and inviting. The room was clean with a very comfortable bed. The resort is in a great location and I am not sure if there is a bad view to be had. The only issue with the room was that... More 

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Atlanta, Georgia
Top Contributor
152 reviews 152 reviews
119 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It had been a few years since I stayed at this hotel. Back then, I found it a little stodgy but the website said that it was renovated in 2013 so I thought I would give it a go again. Note that my trip was business so I could not take advantage of any of the resort features (golf course,... More 

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Nicole M, Marketing Coordinator at Lincolnshire Marriott Resort, responded to this review

Dear 4959keeton, Thank you for your recent review of the Lincolnshire Marriott Resort. Your kind words about our staff, service, and restaurant are all greatly appreciated. I am sorry to hear about some of the features you did not enjoy about the resort. I appreciate you letting us know so we can improve in those areas that will require additional... More 

Indianapolis, Indiana
Contributor
11 reviews 11 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is only a review of the theatre here, as I have never stayed at the hotel. Seeing a show at the Marriott is one of my most favorite things to do! I love seeing Broadway shows, and if you can't make it down to Chicago this is a great option. They usually have about 4 or 5 shows each... More 

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West Richland, Washington
Top Contributor
54 reviews 54 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Here are a list of negatives: 1. Had to pay for internet except for the wafer thin service you can get in the lobby. 2. No coffee in the rooms. 3. Cell reception in hotel is horrible. There are signs that say they are fixing it. 4. Labyrinth (to use 1wellfedman's description). I never know why they put me so... More 

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Nicole M, Guest Relations Manager at Lincolnshire Marriott Resort, responded to this review

Thank you very much for staying at the Lincolnshire Marriott Resort, and for taking the time to share your comments. I'm very sorry to learn of your disappointment with some of our amenities and offerings, and your feedback will be very helpful as we continue to improve our services to our guests. You are correct that our cellular service is... More 

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 28, 2015

Overpriced everything incoming calls were put on hold 4-10 minutes at a time no microwave or fridge water in room 5 dollars a bottle. Front desk was Rude when ordered delivery. Very noisy housekeeping. Would never stay again! 13 for internet. Holiday inn would be better with free amenities.

Was this review helpful? Yes 1
Nicole M, Marketing Coordinator at Lincolnshire Marriott Resort, responded to this review

Dear Terry V, Thank you so much for taking the time to share your concerns. I apologize that we were not able to deliver the customer service standards which you deserve. Please know that we have taken action to ensure noise problems and long phone call wait time not occur again at our hotel and thank you for the bringing... More 

Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 28, 2015

short and to the point: Great service. The attention was great. No issues there. But this place is a laberynth. It's doors as far as the eye can see. We got to the room and we were able to hear every word the three kids were saying on the floor above us! There were two boys and a small girl.... More 

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Nicole M, Marketing Coordinator at Lincolnshire Marriott Resort, responded to this review

Dear 1wellfedman, I am sorry to hear about the problems you encountered at the Lincolnshire Marriott Resort. I apologize that you were disturbed by the noise in the hotel. We have relayed your comments about the disturbances to our Director of Security and hope to use this as a learning experience and make improvements going forward. I do appreciate your... More 

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