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SpringHill Suites Chicago Lincolnshire

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300 Marriott Drive, Lincolnshire, IL 60069
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SpringHill Suites Chicago Lincolnshire
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SpringHill Suites Chicago Lincolnshire
SpringHill Suites Chicago Lincolnshire
SpringHill Suites Chicago Lincolnshire
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113 reviews from our community

Traveler rating
    48
    48
    15
    1
    1
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37
17
7
42
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reading, United Kingdom
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Expecting this to be just another chain hotel. How wrong I was. The staff were wonderful before we even got there, with a flurry of emails asking about my preferences for where my room would be situated. I guess it was a 10-night booking but even so I thought this was exemplary service. That level was maintained throughout my stay... More 

Was this review helpful? Yes
Gytis M, General Manager at SpringHill Suites Chicago Lincolnshire, responded to this review

Mr. Crawford- Thank you so much for taking the time to review our hotel on TripAdvisor. We certainly enjoyed having you with us for over a week! I am glad to hear our pre-arrival email and response time to your requests was above your expectations. I am fortunate and lucky to have such an incredible team working with me. They... More 

Middleton, Wisconsin
Contributor
14 reviews 14 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband & I had a great stay. The room was exceptionally quiet. Even though you could hear my neighbor on his cell phone talking loudly from the hall, you couldn't hear him at all once inside the room. .All staff were incredibly helpful and professional. Beds were really comfy. Only a few less positive notes. The desk is around... More 

Was this review helpful? Yes 1
Gytis M, General Manager at SpringHill Suites Chicago Lincolnshire, responded to this review

Hello! I greatly appreciate the comments and feedback around our hotel. I am glad to hear we provided you with professional service and a comfortable night's rest! We have a team here who has been here many years and really enjoys taking care of our guests. We believe at Springhill Suites we do have a fantastic complimentary breakfast with many... More 

Top Contributor
54 reviews 54 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great service and a very helpful and friendly staff. My room was clean and extremely comfortable. The work space was nice sized and allowed me to get some needed work completed. The breakfast selection was good but I found the food to be average.

Was this review helpful? Yes
Gytis M, General Manager at SpringHill Suites Chicago Lincolnshire, responded to this review

Andy, Thank you so much for taking the time to leave some feedback about our hotel. We love to hear that our guests enjoy their time with us. We have a great team here who enjoys what they do and are passionate to ensure all our guests have a flawless stay. If you ever find yourself in the Lincolnshire area... More 

Illinois
Top Contributor
90 reviews 90 reviews
44 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed March 25, 2015

We stayed here in March 2015 for one night. The location is great if you're attending a play at the nearby Marriott Theater or visiting the area. The only downside was the average breakfast The room on the top floor was clean and quiet. Everything worked. The staff at the check in desk was prompt and pleasant everytime we saw... More 

Was this review helpful? Yes
Gytis M, General Manager at SpringHill Suites Chicago Lincolnshire, responded to this review

Telkontar- Thank you very much for taking the time and complimenting our great associates! I have a great team that I am able to work with to ensure we provide you a friendly check-in experience, a clean and functional room, and overall a great stay. I am sorry to hear breakfast was just average, we at Springhill Suites have been... More 

1 review
5 of 5 stars Reviewed January 20, 2015

The front desk and van drivers are friendly and accommodating. Clean well maintained hotel. The only improvement would be to expand the breakfast offerings. I would definitely recommend this hotel to travelers.

Was this review helpful? Yes
Gytis M, General Manager at SpringHill Suites Chicago Lincolnshire, responded to this review

Thank you so much for taking the time to leave us a comment. We take extreme pride in our service and our associates. We strive to ensure everyone has a great and memorable stay. Thank you for the feedback regarding the breakfast variety. Although we do certainly have many choices from breakfast breads, to eggs, to yogurts, to fruit, and... More 

Riverton, New Jersey
Top Contributor
86 reviews 86 reviews
32 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed January 11, 2015

We stayed here in Sept '14 for a week. It was a typical Springhill Suites property; clean and the front desk staff was exceptionally friendly and knowledgable. My only issues were (1) when the sofa bed was opened out, it was hard to walk around the room, and (2) breakfast was very predictable! Same thing every day for 7 days... More 

Was this review helpful? Yes
Gytis M, General Manager at SpringHill Suites Chicago Lincolnshire, responded to this review

Thank you so much for providing some feedback to us about your stay at our hotel. I am glad to hear that our hotel was very clean and a good location for you. We hold our cleanliness standards to a very high level. Springhill Suites does offer a very nice complimentary breakfast, but I understand your concerns about the lack... More 

chicago, il
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 5, 2015

Location, Convenience and Eager Staff: The folks at this property greet you with a smile, ask if you need anything else and are extremely attentive. The rooms are nice, not fancy, but clean and large and high on functional. They appear to have a lot of business travelers and the bed was a bit soft, may mean they are booked... More 

Was this review helpful? Yes
Gytis M, General Manager at SpringHill Suites Chicago Lincolnshire, responded to this review

brimyn- Thank you for taking the time to leave a comment about the Springhill Suites Lincolnshire. I am excited to hear that you had a great stay with us! Our associates strive to provide superior customer service and clean rooms to all our guests and I am very happy to hear your great comments. We are located near many corporate... More 

Pound, Wisconsin
Contributor
13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 4, 2015

Although we had to drive a few miles off 94, it was worth it. A quick checkin (loved the desk clerk, he was fast), the room had a nice set up with a couch and computer area. The bed and bedding were Marriot Quality. The breakfast was perfect. Although most people wouldn't comment on the 'oatmeal' bar, they had homemade... More 

Was this review helpful? Yes
Gytis M, General Manager at SpringHill Suites Chicago Lincolnshire, responded to this review

Good afternoon SandEMuel- Thank you for the wonderful comments! I will certainly pass it along to our front desk associates. They do take pride in their speed, efficiency, and friendliness. I am happy to hear you enjoyed your complimentary breakfast, especially the oatmeal. We try to have several healthy and hearty options for our guests each morning to get their... More 

Iowa
Top Contributor
78 reviews 78 reviews
30 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed December 15, 2014

We have stayed at this site a couple times and never have been disappointed. The front desk person was friendly and efficient. The room was clean and the bed comfortable. Breakfast had many options and everything was tasty. Not sure you could ask for more? We just stayed one night and did not take advantage of the pool area. Just... More 

Was this review helpful? Yes
Gytis M, General Manager at SpringHill Suites Chicago Lincolnshire, responded to this review

Hello travelbugIowa- Thank you so much for staying with us! We work hard to ensure we provide amazing customer service and a clean, comfortable room. Our complimentary breakfast buffet does have many different selections each day for our guests, so I am glad to hear you were able to enjoy that. We hope to see you again in the future.... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 30, 2014

The Front Desk staff was among the best I've ever experienced! They were welcoming, friendly, and professional. For extended stay or work, this is a great property to visit, and is consistent with other select service Marriott properties. Small tuck shop, great knowledge of local restaurants, nice breakfast in the AM with a courteous breakfast attendant.

Was this review helpful? Yes
Gytis M, General Manager at SpringHill Suites Chicago Lincolnshire, responded to this review

Hello Joseph R- Thank you very much for your comments. One of the things we take pride in is having superior customer service! I am fortunate to work with such a great team. Our goal is to ensure all our guests enjoy their stay by providing them with wonderful customer service, a clean room, and a great breakfast in the... More 

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