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Comfort Suites Hotel - Lansing

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2235 West 173rd Street, Lansing, IL 60438
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1 room 1 guest
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Comfort Suites Hotel - Lansing
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52 Reviews from our TripAdvisor Community

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Traveler rating
    20
    13
    9
    6
    4
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15
6
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19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Marquette, Michigan
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here between July 26th and July 31st during the Central Regional Junior Softball Tournament in South Holland. This is an excellent hotel. It is in a nice location right off of the expressway, and was only two miles away from the tournament fields. If you are looking to come to a hotel, park, and walk to restaurants, etc.,... More 

Was this review helpful? Yes
LansingChoiceHotels, Owner at Comfort Suites Hotel - Lansing, responded to this review

Thank You so much for your extremely detailed review. You are the kind of guests we love to hear from because we truly use your advice to make our hotel nothing but better. We are glad our rooms and grounds were to your liking and we have been in talks with management in terms of a guest laundry facility because... More 

stratford
Level Contributor
65 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

There are two words to best describe this hotel and they are gross and disgusting. This is at best an Econo Lodge level establishment masquerading as a Comfort Suites. I had to come here for business and the pickin's are definitely slim for the area but don't waste your money or your points here. I was booked for two nights... More 

Was this review helpful? Yes
LansingChoiceHotels, Owner at Comfort Suites Hotel - Lansing, responded to this review

Thank You for taking the time to express your concerns regarding our hotel. Let us be clear that we follow all of Comfort Suites brand standards. I was unable to find your name in our system regarding your stay. We only wish in your next review you can provide more detail so we can actually improve our hotel or anyone... More 

Madison, Wisconsin
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were in the area for a family trip to Chicago and wanted to stay outside the city. We prefer the choice hotels brand and were happy as usual. Friendly staff, clean, spacious room in working order, and nice breakfast made for a pleasant stay.

Was this review helpful? Yes 1
LansingChoiceHotels, Owner at Comfort Suites Hotel - Lansing, responded to this review

Hello Nicole and thank you so much for reviewing us well! We truly use customer feedback to make our hotel the best it can possibly be, and that is something we work on every single day. We love happy guests who are able to enjoy a nice peaceful hotel room. We would love for you to visit us soon! Warm... More 

Rushford, Minnesota
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 27, 2015

As title states, adequate and average hotel. Service was friendly and good, bed and pillows were good, room was clean, poor water pressure in the shower. Small pool but no hot tub, open until 10pm. Breakfast included with eggs, sausage, waffle machine, and usual other cold alternative foods and beverages. Elevator. Free and adequate parking. Convenient and close to I-90/94.... More 

Was this review helpful? Yes
LansingChoiceHotels, Owner at Comfort Suites Hotel - Lansing, responded to this review

Hello and thank you so much for taking the time to document your stay. As always, as a Comfort Suites hotel we strive to deliver the best of our brand standards. We will continue to strive to do better for all of our guests because that is the mind set we like to keep here! Please visit us soon and... More 

Roanoke
Level Contributor
232 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed March 7, 2015

I stayed at the Comfort Suites, Lansing, IL, in February 2015. I found it to be very comfortable. It is an older property but is convenient to many things. There is shopping close by as well as eateries.

Was this review helpful? Yes
LansingChoiceHotels, Owner at Comfort Suites Hotel - Lansing, responded to this review

Thank You for allowing us to serve your lodging needs in the Lansing area. We are constantly striving to update our rooms to better suit all of our guests. Our staff always ensure a clean and comfortable stay for all. We hope to see you soon! Kind regards, Jerry Varghese More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 11, 2014

The stay was very comfortable and the hotel room was very clean. The staff was very nice and helpful throughout my stay. The complementary breakfast was better than I've had at most other hotels. I would recommend this hotel if anyone is staying in the area.

Was this review helpful? Yes 1
LansingChoiceHotels, Owner at Comfort Suites Hotel - Lansing, responded to this review

We are very pleased that your stay was a warm one. We are consistently striving to set ourselves out from the rest in customer service and cleanliness. Please visit us again soon! Kind Regards, Jerry Varghese More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 9, 2014

We stayed here and the property was just OK. Our particular king room was very small compared to the Comfort Suites we have stayed at. Shower was small and short. Again for a bed an shower it was OK but if we go to that area again I might try a different hotel

Was this review helpful? Yes
LansingChoiceHotels, Owner at Comfort Suites Hotel - Lansing, responded to this review

Hello and thank you for your review of our hotel. it really does help our staff to work on things to better serve future guests. As for the size of your room I assure you they are within Comfort Suites brand standards. We really hope you decide to stay with us so we can offer you one of our larger... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 23, 2014

My stay was for 3 nights.Other than a few items left in the fridge the room was immaculate and quite. The breakfast was plentiful and fresh. And the staff was pleasant. I will definitely consider this place when I return to Chicago.

Was this review helpful? Yes 1
LansingChoiceHotels, Owner at Comfort Suites Hotel - Lansing, responded to this review

Thank you for your kind words about our property! We strive to make every guest stay a memorable one. As for your issue, I have already spoke to our Housekeeping Supervisor and action has been taken. Once again, we are pleased that we were able to serve your accommodation needs in the Lansing area and hope to serve you again!... More 

New York City, New York
2 reviews
5 of 5 stars Reviewed November 10, 2014

Clean, quiet, comfortable. I had some work in the area and decided on the comfort suites although I usually don't stay with the brand. In my opinion the price should have been higher because my room was absolutely wonderful. I believe they were undergoing some renovation work and was a bit in the way of it but I did have... More 

Was this review helpful? Yes
LansingChoiceHotels, Owner at Comfort Suites Hotel - Lansing, responded to this review

Thank You for your kind words Timothy. We really appreciate guest feedback especially when updating our rooms, to show it truly is making a difference in room quality. On behalf of myself and all our staff we really hope to accommodate you future visits to the Lansing area. We look forward to seeing you. Thank You. Jerry Varghese More 

Amsterdam, The Netherlands
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 25, 2014

The rating would be a five star, if there was not the strange smell in our room. Every time we entered the room, there was a strange smell like damness. Switching on the airco helped a lot, but not for a long time. Further, the hotel staff was very friendly, the breakfast was ok, with two different flavors of waffles.... More 

Was this review helpful? Yes
ComfortSuitesLansing, Owner at Comfort Suites Hotel - Lansing, responded to this review

Thank you for your kind words! It is always our goal to ensure that each guest has an excellent experience. Guest feedback is so important to our success and bettering our team for future visitors. As for your concern in the room I will personally ensure housekeeping is aware of the matter. We really do appreciate you taking the time... More 

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