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Comfort Suites Hotel - Lansing

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2235 West 173rd Street, Lansing, IL 60438
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Comfort Suites Hotel - Lansing
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Comfort Suites Hotel - Lansing
Comfort Suites Hotel - Lansing
Comfort Suites Hotel - Lansing
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48 reviews from our community

Traveler rating
    19
    12
    8
    5
    4
See reviews for
14
5
3
17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Roanoke
Top Contributor
203 reviews 203 reviews
38 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed March 7, 2015

I stayed at the Comfort Suites, Lansing, IL, in February 2015. I found it to be very comfortable. It is an older property but is convenient to many things. There is shopping close by as well as eateries.

Was this review helpful? Yes
LansingChoiceHotels, Owner at Comfort Suites Hotel - Lansing, responded to this review

Thank You for allowing us to serve your lodging needs in the Lansing area. We are constantly striving to update our rooms to better suit all of our guests. Our staff always ensure a clean and comfortable stay for all. We hope to see you soon! Kind regards, Jerry Varghese More 

1 review
5 of 5 stars Reviewed December 11, 2014

The stay was very comfortable and the hotel room was very clean. The staff was very nice and helpful throughout my stay. The complementary breakfast was better than I've had at most other hotels. I would recommend this hotel if anyone is staying in the area.

Was this review helpful? Yes
LansingChoiceHotels, Owner at Comfort Suites Hotel - Lansing, responded to this review

We are very pleased that your stay was a warm one. We are consistently striving to set ourselves out from the rest in customer service and cleanliness. Please visit us again soon! Kind Regards, Jerry Varghese More 

Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 9, 2014

We stayed here and the property was just OK. Our particular king room was very small compared to the Comfort Suites we have stayed at. Shower was small and short. Again for a bed an shower it was OK but if we go to that area again I might try a different hotel

Was this review helpful? Yes
LansingChoiceHotels, Owner at Comfort Suites Hotel - Lansing, responded to this review

Hello and thank you for your review of our hotel. it really does help our staff to work on things to better serve future guests. As for the size of your room I assure you they are within Comfort Suites brand standards. We really hope you decide to stay with us so we can offer you one of our larger... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 23, 2014

My stay was for 3 nights.Other than a few items left in the fridge the room was immaculate and quite. The breakfast was plentiful and fresh. And the staff was pleasant. I will definitely consider this place when I return to Chicago.

Was this review helpful? Yes 1
LansingChoiceHotels, Owner at Comfort Suites Hotel - Lansing, responded to this review

Thank you for your kind words about our property! We strive to make every guest stay a memorable one. As for your issue, I have already spoke to our Housekeeping Supervisor and action has been taken. Once again, we are pleased that we were able to serve your accommodation needs in the Lansing area and hope to serve you again!... More 

New York City, New York
2 reviews
5 of 5 stars Reviewed November 10, 2014

Clean, quiet, comfortable. I had some work in the area and decided on the comfort suites although I usually don't stay with the brand. In my opinion the price should have been higher because my room was absolutely wonderful. I believe they were undergoing some renovation work and was a bit in the way of it but I did have... More 

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LansingChoiceHotels, Owner at Comfort Suites Hotel - Lansing, responded to this review

Thank You for your kind words Timothy. We really appreciate guest feedback especially when updating our rooms, to show it truly is making a difference in room quality. On behalf of myself and all our staff we really hope to accommodate you future visits to the Lansing area. We look forward to seeing you. Thank You. Jerry Varghese More 

Amsterdam, The Netherlands
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 25, 2014

The rating would be a five star, if there was not the strange smell in our room. Every time we entered the room, there was a strange smell like damness. Switching on the airco helped a lot, but not for a long time. Further, the hotel staff was very friendly, the breakfast was ok, with two different flavors of waffles.... More 

Was this review helpful? Yes 1
ComfortSuitesLansing, Owner at Comfort Suites Hotel - Lansing, responded to this review

Thank you for your kind words! It is always our goal to ensure that each guest has an excellent experience. Guest feedback is so important to our success and bettering our team for future visitors. As for your concern in the room I will personally ensure housekeeping is aware of the matter. We really do appreciate you taking the time... More 

Milwaukee, Wisconsin
Top Contributor
54 reviews 54 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 22, 2014

I wasn't sure what to expect. I thought the area might be a bit iffy but had to stay nearby. I was pleasantly surprised as I always felt safe and secure. The hotel looks nice from the outside and inside. my bed was very comfortable and they even have two different firmness pillows for your comfort. they welcomed you with... More 

Was this review helpful? Yes 1
ComfortSuitesLansing, Owner at Comfort Suites Hotel - Lansing, responded to this review

We very much appreciate and value your wonderful comments and will share them with our team. I am sure your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope that we can serve your lodging needs whenever you are in the area! Kind Regards, Jerry Varghese... More 

Steeler Nation, Pgh, PA
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 1, 2014

My husband & I stayed at this Comfort Suites recently and overall it was a good experience, but upon entering our room, I sensed a strange odor like mildew, mold or dampness. It was such a distinct pungent smell, it overshadowed many of the good things I might have said about this hotel. The reason I didn't request another room... More 

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ComfortSuitesLansing, Owner at Comfort Suites Hotel - Lansing, responded to this review

Thank you so much for your feedback regarding our hotel. While pointing out a number of positive aspects of our hotel, you also provided us with your thoughts in regard to some of the other things you noticed. We are currently undergoing a renovation and installing brand new carpeting and lighting throughout the building, so hopefully this will alleviate your... More 

Fairburn, Georgia
Contributor
16 reviews 16 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 16, 2014

This hotel is nice and quiet. It had a friendly staff that was attentive to your needs. An older hotel, but didn't lack anything. It would be a nice place to stay for a night or a few nights. Remember you do receive a light breakfast to get your day started. There are restaurants in the area, a mall about... More 

Was this review helpful? Yes 1
ComfortSuitesLansing, Owner at Comfort Suites Hotel - Lansing, responded to this review

Hello! Thank you for taking the time out to share your experience with us. I am very happy to hear you enjoyed the hotel & the service you encountered from our staff. As for updating, we are beginning a complete renovation of the property which we have begun by purchasing brand new mattresses, carpeting, and room lighting. We hope that... More 

Killeen, Texas
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 20, 2014

Great location, lots of restaurants and shopping choices. The staff are friendly and professional. Lots of choices for breakfast. Only drawback the exercise room had no privacy, blinds were ordered but had not arrived.

Review collected in partnership with this hotel

Was this review helpful? Yes 3
traveler8881, Owner at Comfort Suites Hotel - Lansing, responded to this review

Thank You sir for your generous review. It makes me very glad to hear that you chose our hotel while staying in the Lansing area and had a great experience. I assure you the next time that you stay at our Hotel we will have those blinds up. We are always pushing our staff on ways to improve our hotel.... More 

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