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All 7 Lansing hotels

Comfort Suites

2.5 of 5 Hotel   |   2235 West 173rd Street, Lansing, IL 60438
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Ranked #2 of 7 hotels in Lansing
A recent review
5 of 5 stars Reviewed March 7, 2014
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37 people have reviewed this hotel

Traveler rating
    16
    6
    6
    5
    4
See reviews for
9
5
3
13
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
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English first
1 review
2 of 5 stars Reviewed March 9, 2014 via mobile

The nonsmoking room smelled like stale cigarets. The room was fine until we pulled out the couch bed. A wadded, urine stained sheet. Empty snack bags/wrappers, just plain filth. They gave us a new room when we brought it to their attention. The second room was ok but rundown. We won't be back.

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Contributor
20 reviews 20 reviews
20 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 7, 2014 via mobile

this hotel is a great place to stay. Its very clean well maintained in the staff is very nice, and willing to help you in any way possible. If you're coming to the Chicagoland area I definitely recommend this hotel.

Was this review helpful? Yes
traveler8881, General Manager at Comfort Suites, responded to this review

Wow, thank you for the wonderful 5 Star Review!!! I'm very glad you enjoyed our hotel. We strive for 100% guest satisfaction and am pleased to see that it was met with you. Hope to see you in the near future! Calene Echevarria General Manager More

Lynwood, Illinois
2 reviews
5 of 5 stars Reviewed February 20, 2014

I recently stayed here because I was staying out of town. The room was clean and nice. The lady up front helped me go where I needed to go and helped me with nearby eats. I think her name was Linda. She was so helpful and even though it was late it didn't bother her at all to answer all... More

Was this review helpful? Yes
traveler8881, General Manager at Comfort Suites, responded to this review

Thank you, so much from the entire staff and management, for the 5 Star Review!!! I am happy to hear you enjoyed our hotel from start to finish and that you experienced some of our dedicated employees. We appreciate your business and look forward to welcoming you back soon. Calene Echevarria General Manager More

West New York, New Jersey
1 review
5 of 5 stars Reviewed December 23, 2013

Wonderful accomodating front desk clerks! Our room was very spacious and clean, the extra sitting area in the upgraded king suite is a plus as other hotels I've stayed at simply have the beds in the room and no real living room. Breakfast seemed to be updated since my last stay here so that was a plus. The belgian waffles... More

Was this review helpful? Yes
traveler8881, General Manager at Comfort Suites, responded to this review

Thank you for your wonderful 5 Star Review!!! We really appreciate when our guests take the time to let us know how we are doing. Your comments will be shared and we are pleased to have assisted in making your stay an enjoyable one. We look forward to accommodating you in the future. Calene Echevarria General Manager More

Munich, Germany
1 review
5 of 5 stars Reviewed October 18, 2013

Coming from Germany to visit relatives in Lansing we were reffered to this hotel by our family. The quality of service that we experienced from the front desk and housekeeping was something I would have expected at a hilton or mariott. Very impressed. Room was spotless and breakfast was enjoyable. We loved the warm touch with the fresh popcorn and... More

Was this review helpful? Yes
traveler8881, General Manager at Comfort Suites, responded to this review

Thank you so much for the great 5 Star Review!!!! It is our mission to create a great hotel guests love, so your review is confirmation that we are reaching our goal to be a friendly home-away-from-home. We sincerely appreciate your kind words and hope to see you in the near future! Calene Echevarria More

Buckingham, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 9, 2013

Me and my husband were driving through the interstate highway 80/94 and pulled off for the night. We had been driving all day and came upon the Comfort Suites. Check inn was quick and the front desk attendant was very professional. Our room was spotless and comfortable with the a/c on blast. Breakfast in the morning was better than expected... More

Was this review helpful? Yes 1
traveler8881, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to give us such an awesome review. Customer Satisfaction is our #1 goal and we are pleased that we achieved this with you. We look forward to serving you in the future! Sincerely, Calene Echevarria General Manager More

Lansing, Illinois
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 5, 2013

Stayed at Comfort Suites while house was getting hardwood flooring. Was pleasantly surprised with the hotel. Nice tvs, nice beds everything kept clean. nice breakfast too. noticed they had a pool which was nice but i never got around to use it. presidential suite was very nice with 2 rooms. it was pretty big. enjoyed the stay

Was this review helpful? Yes 4
traveler8881, General Manager at Comfort Suites, responded to this review

Wow, thank you soooooooo much for the wonderful review. Our #1 goal is great customer service and comfort clean rooms. It is good to know we are achieving our goals. Reviews like yours inspire our staff to keep pushing the bar even higher. Thank you again and hope to see you in the future, Calene Echevarria General Manager More

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 5, 2013

Loved the front desk attendant, he made me feel very at home, he even called my room up after I checked in to make sure everything was Ok. Breakfast in the morning was great and so was the nice woman attending to it. Good, clean, quiet and comfortable stay. 5/5

Was this review helpful? Yes 1
traveler8881, General Manager at Comfort Suites, responded to this review

As a General Manager it is great to hear that my staff is giving A+ customer service. I know I have the best staff who take real proud in making sure our guests enjoy every aspect of their stay. Thank you for the great review and we look forward to serving you in the future! Sincerely, Calene Echevarria General Manager More

Ontario
Top Contributor
72 reviews 72 reviews
25 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed September 5, 2013

Cold lemon water and popcorn greeted us when we checked in, a nice touch. Hotels is very clean, beds were comfortable, nice bedding, larger rooms with fridge and microwave.. Small pool and exercise room. Typical breakfast room with waffle iron, eggs, etc. Front desk staff was welcoming, in an industrial area but don"t be put off. Have never had a... More

Was this review helpful? Yes 5
traveler8881, General Manager at Comfort Suites, responded to this review

Thank you for the wonderful review! It makes me happy to know guests think our hotel is as great as we do. We are glad to hear all our welcoming touches do not go unnoticed. Thank you again for sharing your experience, and we know your next visit will be as pleasant as this one. Sincerely, Calene Echevarria General Manager More

New York City, New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 23, 2013

I stay there for business rather frequently. It's a fantastic hotel and I recommend it. If you are unhappy with the gym they give you a pass to LA Fitness. Nice staff, clean and a nice value stay! I would recommend it to any of my friends or family.

Was this review helpful? Yes 4
traveler8881, General Manager at Comfort Suites, responded to this review

We are very happy that you enjoyed your stay here and had a great experience with our staff & service. We appreciate your business and the great review. We are look forward to welcoming you back in the future. Sincerely, Calene Echevarria General Manager More

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Additional Information about Comfort Suites

Also Known As:
Comfort Hotel
Comfort Hotel Lansing
Comfort Suites Lansing
Lansing Comfort Suites
Address: 2235 West 173rd Street, Lansing, IL 60438
Phone Number:
Location: United States > Illinois > Lansing
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 hotels in Lansing
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
Official Description (provided by the hotel):
Come and enjoy our all suite hotel when visiting the Windy City! Centrally located near Chicago, Indiana and Michigan. A hotel that caters to corporate travelers and families coming to the area. With our indoor heated pool, 24 hour fitness center and business center, there is a place for work and for play. Get to know your fellow guests at our Guest Reception every Tuesday featuring light snacks and refreshments. The Comfort Suites® hotel is conveniently located four blocks from the River Oaks Mall and 20 minutes from downtown Chicago. With golf courses, casino's, motor raceways, amphitheatres and nature trails, we have something for everyone to enjoy. Getting to our hotel is easy; with Midway International Airport located 30 minuets away or O'Hare which is about a 45 minuet drive. With several Metra Rail stations to take you to Chicago, you can spend quality time with your friends and loved ones; without the stress and hassle of fighting traffic and paying outrageous parking prices. ... more   less 
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