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Red Roof Inn Chicago Lansing

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Red Roof Inn Chicago Lansing

2.0 of 5
2450 East 173rd Street, Lansing, IL 60438
Hotel amenities
Red Roof Inn Chicago Lansing
7 traveler photos
Ranked #5 of 8 hotels in Lansing
3.5 of 5 stars 57 Reviews
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57 reviews from our community

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Traveler rating
    22
    12
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Date Rating
Rockford, Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“No where near even a 2 star facility”
1 of 5 stars Reviewed July 7, 2012

Even as "inexpensive" as some suggest this Red Roof Inn is greatly overpriced as there are NO amenities for those cheap rooms. Our non-smoking unit WASN'T as the odor was evident and there were still ashes on the bathroom floor. The individual AC units are aged and quite ineffective, ours had controls that were broken so is was actually uncontrollable... More

Was this review helpful? Yes 3
RedRoofLansingIL, General Manager at Red Roof Inn Chicago Lansing, responded to this review
July 20, 2012

Joh H, Thank you for taking the time to write a review. I am sorry that we did not meet your expectations. As you mentioned in your review Red Roof Inn is a pet friendly hotel. The amenties that this location provide is free wi-fi, 24 hour fresh coffee in the lobby, free local and long distance calls, in room... More

Ann Arbor, Michigan
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
45 helpful votes 45 helpful votes
“Good enough for us”
3 of 5 stars Reviewed June 26, 2012

AC unit was loud (room 204) and we had to leave it off overnight so we could sleep, which was a little disappointing. Beds are a little rough and we were tempted to put both mattresses on one bed to see if that would help. Besides that the place is just fine. Service was good and workers were friendly. Had... More

Was this review helpful? Yes 2
RedRoofLansingIL, Manager at Red Roof Inn Chicago Lansing, responded to this review
July 19, 2012

Thank you for taking the time to fill out a survey. We are extremely sorry that the a/c was loud in your room. However, after reading your review we have had all of our a/c units serviced. I have shared your comments with the staff regarding the service that was provided during your visit. At Red Roof Inn, we take... More

Grand Rapids, Michigan
2 reviews
7 helpful votes 7 helpful votes
“Its decent for the price”
3 of 5 stars Reviewed June 24, 2012

When I walked into the red roof inn I was amazed at how nicely I was greeted, being that it was a saturday and it was around 2 am. Michael got me in and out I was a little dazed so that helped alot I agree with other reviews the carpet is really dirty and the tv, eh lets just... More

Was this review helpful? Yes 6
Management response:
July 5, 2012

Thank you for taking the time to write a review regarding your stay at the Red Roof Inn in Chicago Lansing. I am sorry that the carpet was not cleaned to your expectations and that the air conditoning was loud. I can assure you that we have address all of the areas of opportunity that you listed in your review.... More

Wisconsin Dells, Wisconsin
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Ughhh..”
3 of 5 stars Reviewed June 18, 2012

The only positive to me was the price! We stayed here and paid half the price of a nearby hotel. The carpet was filthy, the A/C unit made loud clunking noises and never really cooled down the room in 18 hours we were there. The remote did not work. Granted we headed out to the casino and didn't ask for... More

Was this review helpful? Yes 1
RedRoofLansingIL, General Manager at Red Roof Inn Chicago Lansing, responded to this review
June 20, 2012

Thank you for taking the time to tell us about your experience at the Chicago Lansing Red Roof. I am sorry that your experience did not meet your expectations, Please accept our sincerest apologies for the carpet and airconditioner. I can assure you corrective measures will be taken to ensure a similar situation does not occur in the future. At... More

Omaha, Nebraska
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
“fantastic service”
5 of 5 stars Reviewed May 15, 2012

loved loved loved my stay, from the time i came through the door to my departure i felt as if i was at my home away from home. bina is exceptionally nice as well as mike

Was this review helpful? Yes 2
See 2 more reviews by frequentflyer565 for Lansing
RedRoofLansingIL, General Manager at Red Roof Inn Chicago Lansing, responded to this review
May 17, 2012

Thank you for taking the time to write a review regarding your stay at the Red Roof Inn in Chicago Lansing. We were very pleased to hear that Mike and Bina provided exceptional service. I will be sure to share your comments with the entire staff as we strive to make each stay a memorable and enjoyable experience for our... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“WONDERFUL STAY!”
5 of 5 stars Reviewed April 8, 2012 via mobile

I recently came to the RRI and my stay was wonderful. Firstly when I checked in Mike greeted me "welcome to the rri how may i assist you" which was an 10. Mike by far was my favorite got me in and out, Ava the manager was so professional i couldn't believe this was a red roof by far it... More

Was this review helpful? Yes 1
RedRoofLansingIL, General Manager at Red Roof Inn Chicago Lansing, responded to this review
April 18, 2012

Thank you for taking the time to write a review regarding your stay at the Chicago Lansing Red Roof Inn. It is the desire of the entire staff to greet every customer with a smile and humbly assist them. We were pleased that Mike provided you with a hospitality heart during your check in and Bina finsihed to make your... More

Ypsilanti, Michigan, United States
1 review
“Great all-around value”
5 of 5 stars Reviewed March 28, 2012

Red Roof Inn Lansing, Illinois is a great place to stay for the money, offering good value, location--within minutes of shopping, dining, and local entertainment--and GREAT customer service. The managers like Bina and Ava are top-notch when it comes to customer service; from resolving issues which arise to making sure you have a wake-up call, they always make me feel... More

Was this review helpful? Yes
RedRoofLansingIL, General Manager at Red Roof Inn Chicago Lansing, responded to this review
March 31, 2012

I appreciate your comments regarding your recent stay at the Chicago Lansing Red Roof. We always enjoying hearing about the positive experiences our guest have at our hotels. I will be sure to share your comments with Kim and Bina and the rest of the staff regarding your stay. Positive guest feedback, like yours, is always an encouragement to all... More

Chicago, Illinois
1 review
“enjoyable stay”
5 of 5 stars Reviewed March 15, 2012

red roof inn-lansing,illinois is in a great location for travelers with dozens of restaurants, from fast food to sit down, within a mile of the hotel. there is even an irish style pub within a 2minute walk should you want to go for a coctail without having to drive. hotel staff no matter what time of day, from bina to... More

Was this review helpful? Yes
RedRoofLansingIL, Manager at Red Roof Inn Chicago Lansing, responded to this review
March 22, 2012

Thank you for taking the time to share your thoughts about your recent stay at the Chicago Lansing location. We were very pleased that you enjoyed your stay. I will be sure to share your feedback with Bina, Brenda, Mike, Adrianna, and the rest of the team. Feed back from our guest is always welcome as we strive to make... More

1 review
3 helpful votes 3 helpful votes
“Horrible, needs an upgrade asap!”
2 of 5 stars Reviewed February 26, 2012 via mobile

I've seen recent reviews and I wonder where those people are staying because it's not red roof trust me the hojo or sleep inn is waaaaay better! First of all the manager or who ever is in charge has these big 1931 tvs in the rooms that could easily tip over I have an 3 yr old and I kept... More

Was this review helpful? Yes 3
RedRoofLansingIL, General Manager at Red Roof Inn Chicago Lansing, responded to this review
February 27, 2012

Thank you for taking the time to tell us about your experience at the Chicago Lansing Red Roof Inn. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the brief power outage as this was out of our control but we worked dilligently to restore the power within a reasonable time frame.... More

1 review
1 helpful vote 1 helpful vote
“Under New Management-Great Professional Customer Service”
5 of 5 stars Reviewed January 12, 2012 via mobile

I'm currently stayn@RRI located in Lansing,Il.Due2 home repairs from hell I've been here 4long period of time. I have seen lot of staff come&go.There is a new manager here that has really changed morale of staff&guest comfort. The hotel is a economic hotel,howeverG.M.Ava A. Take her responsibilities seriously,she assist her staff with cleaning&evenworkn n the. Laundry room. She addresses all... More

Was this review helpful? Yes 1
RedRoofLansingIL, General Manager at Red Roof Inn Chicago Lansing, responded to this review
January 13, 2012

Thank you for taking the time tell all of our potential guest about your lodging experience at the Red Roof Inn in Chicago Lansing. We value you as a cutomer and appreciate your feedback. I will share your comments with the staff as all feed back from our guests are welcomed. Please continue to keep us in mind for all... More

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Additional Information about Red Roof Inn Chicago Lansing

Also Known As:
Red Roof Inn Chicago Lansing Hotel Lansing
Red Roof Inn Chicago Lansing Hotel
Red Roof Inn Lansing
Lansing Red Roof Inn
Address: 2450 East 173rd Street, Lansing, IL 60438
Region: United States > Illinois > Lansing
Amenities:
Business Center Free Parking Pets Allowed Wheelchair access
Hotel Style:
Ranked #5 of 8 hotels in Lansing
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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Red Roof Inn Chicago Lansing
2450 East 173rd Street
Lansing, IL 60438
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