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Red Roof Inn Chicago Lansing

2.0 of 5 2450 East 173rd Street, Lansing, IL 60438
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Red Roof Inn Chicago Lansing
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Red Roof Inn Chicago Lansing
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126 reviews from our community

Traveler rating
    54
    20
    10
    16
    26
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16
13
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21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (126)
  • Mar-May only
    (26)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (40)
  • Dec-Feb only
    (32)
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2 reviews
1 of 5 stars Reviewed 6 days ago NEW via mobile

I was traveling alone this past weekend and came to check in around 8PM on Feb. 20,2015. When I pulled up a lady opened one of the room doors and you could tell she was living in the hotel. I go into the lobby, there was a man purchasing a room for a transient, which was a nice gesture but... More 

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RedRoofLansingIL, General Manager at Red Roof Inn Chicago Lansing, responded to this review

We at the Red Roof Inn want our guest to have a wonderful stay. We do have guest that's here for long term at times, also some people or charities pay for guest stay. We don't no everyone's situation, but what we do no is that we haven't had any problems with our guest. The Inn is very safe, we... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

I stayed there for 2 nights for valentines day weekend and the lobbies was clean and smelled good the customer service was excellent, they answered all my questions and if there was a problem they fixed it asap, the room was very clean and comfortable and with the new updates it was great, the housekeeping was great and if you... More 

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Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 1 week ago

Can't understand ANYONE who works here. Toilet wouldn't flush. No hangers to hang coats. Sink cracked. Internet broken and the support people at the number I was given said they don't support this hotel any longer. When I did speak with the front desk I kept having them repeat themselves because their accents are so thick. Phone in room doesn't... More 

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Chicago, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

The motel is clean and rooms are clean and new with everything.service provide by the management is very good and help ful towards customer.It is best place to have party with the friends and will have great fun .

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Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

A terrible stay and even worse customer service. Let me begin by saying I have never had a hotel stay this bad. We booked two rooms (one for us, one for our daughter and son-in-law) through a third party as part of a Valentine's Day special. My husband and I arrive, and they can't find our reservation. Hubby gets a... More 

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Kansas City, Missouri
Contributor
18 reviews 18 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Here in Chicagoland for Valentine's weekend with some family and reserved Red Roof Inn for 2 double bed rooms last week. This experience has been so bad that I had to cancel my reservation last night and post this review immediately the next day! Upon arrival about 10:20pm last night, there were several people in the lobby...all with gripes from... More 

Was this review helpful? Yes 1
Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Got a room here for 2 nights and the room was terrible! Customer service at the front desk was pretty good but the lobby floor was filthy and muddy due to the snow outside and it looked like it hadnt been cleaned all day. The room was a complete disaster...the door lock was broken off, the TV remote didnt work... More 

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RedRoofLansingIL, Front Office Manager at Red Roof Inn Chicago Lansing, responded to this review

Hello Annette S. Can you please give us a call at the hotel and let us know what room you were in so that we can fix the problems. We would greatly appreciate it. 708-895-9570 More 

dixmoor
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

very clean customer service is astonishing. I would stay here again.the rooms are nice front desk service is nice they accommodate there guest. Housekeepers clean the rooms as if it was there own home. If you need extra towels or soap shampoo they make sure u receive it and if there is any complaint they correct the issue asap

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2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

I love the friendly house keepers nice room thats big and comfortable nice channels very afforable front desk very friendly my experience there is always excellent by stores n couple resturants and its quiet here

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2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

This is my second stay in red roof with my family and it was so comfortable to stay here. I liked the front desk service as well. The rooms were very clean so you should stay at this hotel.so I would like to rate this hotel about 4 or 5 stars because this hotel was perfect. Also they have flat... More 

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Additional Information about Red Roof Inn Chicago Lansing

Address: 2450 East 173rd Street, Lansing, IL 60438
Location: United States > Illinois > Lansing
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Chicago Lansing 2*
Number of rooms: 109
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Also Known As:
Red Roof Inn Chicago Lansing Hotel Lansing
Red Roof Inn Lansing
Lansing Red Roof Inn

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