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Red Roof Inn Chicago Lansing

2450 East 173rd Street, Lansing, IL 60438
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1 room 1 guest
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Red Roof Inn Chicago Lansing
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151 Reviews from our TripAdvisor Community

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Traveler rating
    62
    21
    10
    16
    42
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Bern, North Carolina
Level Contributor
4 reviews
1 of 5 stars Reviewed 4 days ago NEW

I am currently staying at the Red Roof Inn in Lansing, IL. On our first night we walked into the room and it had a strong odor of cigarette smoke and really did not smell cleaned at all. The beds seemed to appear clean, so with that part I had no issue. However, the floor and everything else was filthy.... More 

Was this review helpful? Yes
Chicago, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

I TRAVEL A LOT. MOST PLACES ARE AVERAGE ( OVERALL ) i've found that most hotels and inns have just average service. Most Red roof inn get very high marks from me !!! This lansing il location was really outstanding. thanks... I'll be back. Your head housekeeper Melinda , (i Believe ) had her crew well trained and very profession

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Rockford, Illinois
Level Contributor
3 reviews
1 of 5 stars Reviewed 3 weeks ago

First room stank of smoke (non-smoking room). Second room smelled funny. Broken bulbs in fixtures over bed and missing outlet covers may be a code violation. Terrible mattress, noisy box spring, terrible pillows and very noisy air conditioning led to very little sleep. Hotel staff was indifferent when we gave up and checked out at 4am.

Was this review helpful? Yes
RedRoofLansingIL, Front Office Manager at Red Roof Inn Chicago Lansing, responded to this review

We're sorry to hear that you had a bad stay at our inn. We are in the process of remodeling and most of the rooms has brand new pillow top beds in them. Also we've just recently got in new air conditioners. We would love for you to come and stay with us again. More 

Travelers are raving about these Lansing hotels

1 review
5 of 5 stars Reviewed July 23, 2015

Hi my name is Lisa Monroe and I had visited your hotel and I had a great house keeper that came to my room and did a wonderful job her name was Janice and we talk for a bit and she is a young nice respectful person to be 19 years old I really enjoyed her

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 19, 2015

I walked into the room and instantly started itching! The entire room had a sour cigarette stench. The air conditioning wasn't working properly and it was 95 degrees outside. The walls had a nasty black residue on it. If u can avoid staying here please do so! Yuck! I don't think this is how red roof inn wants ti represented.... More 

Was this review helpful? Yes 2
West Memphis, Arkansas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 17, 2015

Air conditioner wasn't working, bathroom disgusting with big hole in ceiling, bathroom door had separation anxiety, beds needed a sign posted bed bugs are here. I knew this wasn't going to be the best, but this was a disgrace. SHUT DOWN to clean and make your sign more visible NO REFUND AFTER 10 MINUTES.

Was this review helpful? Yes 2
Sacramento, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 15, 2015

I've stay in many hotels but this one is listed at the bottom of the list. Walked into the lobby and saw the sign (No Refunds after 10 mins) Should have known what to expect then. Got the key cards went to the room, DIRTY, SMELLED LIKE FISH AND WE ALL KNOW WHAT THAT COMES FROM, HOLES IN CURTAINS THAT... More 

Was this review helpful? Yes 2
RedRoofLansingIL, Front Office Manager at Red Roof Inn Chicago Lansing, responded to this review

Thanks for your survey, sorry that your stay wasn't pleasant. We are under construction now, we've painted rooms gotten new pillow top beds, put in hardwood floors some rooms has new frig and microwaves. The outside of hotel has been re- painted as well. We are making the hotel better for our guest so that you will have a great... More 

Washington DC, District of Columbia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 11, 2015

I like Red Roofs because they are dog friendly. This particular motel was run down and unfriendly. Room was in disrepair. Front desk staff was unfriendly. Do not recommend. If you have a dog, there is a Howard Johnson across the street.

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed July 7, 2015

I loved my stay. Rooms were clean, television's, my bathroom was spotless, my towels were clean, my television was hd, and service was great. Salma provided me with great customer services. Shes awesome. I will be staying at this hotel everytime I'm In Lansing.

Was this review helpful? Yes
RedRoofLansingIL, Front Office Manager at Red Roof Inn Chicago Lansing, responded to this review

We thank you so much for you review, and anticipating your next stay with us. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 4, 2015 via mobile

Our stay at this hotel didn't even last an hour. We came here with low expectations but this was beyond our belief. The room was horrendous. I don't know which was more disgusting, the small hairs found on the bed sheets or the blood stains on the covers. The dresser was missing a drawer and was held together with duct... More 

Was this review helpful? Yes 1
RedRoofLansingIL, Front Office Manager at Red Roof Inn Chicago Lansing, responded to this review

We thank you for your review and we're working on new more experienced housekeepers. Also we apologize for any kind of rude customer service you received. We would love to have a second chance with you. We're remodeling the property inside and out. Please give us another try it will be worth your while. More 

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