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Red Roof Inn Chicago Lansing

2450 East 173rd Street, Lansing, IL 60438
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Red Roof Inn Chicago Lansing
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Red Roof Inn Chicago Lansing
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131 reviews from our community

Traveler rating
    57
    20
    10
    16
    28
See reviews for
17
13
19
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (131)
  • Mar-May only
    (31)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (40)
  • Dec-Feb only
    (32)
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1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

clogged toilet, cleaning leaves terribly poor, broken toilet , no toilet paper, not enough towel for everyone, TV not working , wi-fi very average shower that does not flow without pressure and with little hot water, very small space ( room and bath). In short, it is not worth $ 20 a night! Never again !! To avoid completely!

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

this is a great hotel with great customer service. the management is great and the rooms are clean and well maintained. they are very attentive to the customers needs. the property is safe and has a great and friendly staff

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed March 14, 2015 via mobile

Enjoyed my stay at the red roof inn , this is my first time ever bring in Illinois. And I wasn't too thank the red roof for welcoming me in the state with a nice stay. Very relaxing friendly staff. Good cable. Wi-Fi connects! New beds by the way! Very comfortable. I have stayed in room 2weeks highly recommend. And... More 

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1 review
5 of 5 stars Reviewed March 6, 2015 via mobile

Great stay with cool staff. Decent price. Privacy and secured. Clean and well kept. Stayed for an extended amount of time with no issues. Highly recommended Great stay with cool staff. Decent price. Privacy and secured. Clean and well kept. Stayed for an extended amount of time with no issues. Highly recommended

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Chicago, Illinois
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 1, 2015

Me and my friend decided to check in on the 22nd and the 23rd. I had visited this location in the past with no problems. Well these 2 days was the worst, first day we had to wait three hours for towels. The blanket had cigarette burns on it and the chair. The wifi did not work, so no netflix!... More 

Was this review helpful? Yes 1
2 reviews
1 of 5 stars Reviewed February 23, 2015

I was traveling alone this past weekend and came to check in around 8PM on Feb. 20,2015. When I pulled up a lady opened one of the room doors and you could tell she was living in the hotel. I go into the lobby, there was a man purchasing a room for a transient, which was a nice gesture but... More 

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RedRoofLansingIL, General Manager at Red Roof Inn Chicago Lansing, responded to this review

We at the Red Roof Inn want our guest to have a wonderful stay. We do have guest that's here for long term at times, also some people or charities pay for guest stay. We don't no everyone's situation, but what we do no is that we haven't had any problems with our guest. The Inn is very safe, we... More 

1 review
5 of 5 stars Reviewed February 23, 2015

I stayed there for 2 nights for valentines day weekend and the lobbies was clean and smelled good the customer service was excellent, they answered all my questions and if there was a problem they fixed it asap, the room was very clean and comfortable and with the new updates it was great, the housekeeping was great and if you... More 

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Contributor
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 20, 2015

Can't understand ANYONE who works here. Toilet wouldn't flush. No hangers to hang coats. Sink cracked. Internet broken and the support people at the number I was given said they don't support this hotel any longer. When I did speak with the front desk I kept having them repeat themselves because their accents are so thick. Phone in room doesn't... More 

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Chicago, Illinois
1 review
5 of 5 stars Reviewed February 20, 2015

The motel is clean and rooms are clean and new with everything.service provide by the management is very good and help ful towards customer.It is best place to have party with the friends and will have great fun .

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Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed February 15, 2015

A terrible stay and even worse customer service. Let me begin by saying I have never had a hotel stay this bad. We booked two rooms (one for us, one for our daughter and son-in-law) through a third party as part of a Valentine's Day special. My husband and I arrive, and they can't find our reservation. Hubby gets a... More 

Was this review helpful? Yes 2
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