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Holiday Inn Express Hotel & Suites Chicago South Lansing

2.5 of 5 2323 172nd Street, Lansing, IL 60438
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Holiday Inn Express Hotel & Suites Chicago South Lansing
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Holiday Inn Express Hotel & Suites Chicago South Lansing
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42 reviews from our community

Traveler rating
    25
    11
    2
    3
    1
See reviews for
12
9
3
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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  • All months
    (42)
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    (6)
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    (18)
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Steeler Nation, Pgh, PA
Contributor
19 reviews 19 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 15, 2014

This was our first time staying at this Holiday Inn Express. I had read the positive reviews from trip advisor and decided to give it a try. My major hesitation was that it was higher than the neighboring hotels in the area. The greatest plus was since I needed a handicap accessible room, this room was right on the first... More 

Was this review helpful? Yes
Aemish P, General Manager at Holiday Inn Express Hotel & Suites Chicago South Lansing, responded to this review

Thank you for the positive comments regarding our staff and hotel. I appreciate the feedback. I am sorry to hear that you had to deal with noise in your room as it is the closest room to our lobby and convenient for its accessibility features. We love hearing about the great feedback and take to heart your comments. Thank you... More 

Contributor
18 reviews 18 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 12, 2014

We've stayed here before. And again, we had a wonderful visit. Lupe works the front desk during the day shift and she excels at her job. The pool, the exercise room, our room, everything is clean and well kept. Looking forward to our next visit in the spring.

Was this review helpful? Yes
Aemish P, General Manager at Holiday Inn Express Hotel & Suites Chicago South Lansing, responded to this review

Thank you for your positive comments. Happy Anniversary! I am appreciative you chose our hotel. Lupe is definitely an asset to our winning team. Please come back and see us soon. More 

Highland
1 review
5 of 5 stars Reviewed October 15, 2014

I contacted the hotel three days before our stay and was able to book a room with some help from Lupe Llanes. It was a one night stay and we booked a suite. It was clean, comfortable, and convenient. Located right off the expressway.Lupe was wounderful, She helped me plan a suprise for my wife for our 26 wedding anniversary... More 

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Denver, Colorado
Top Contributor
55 reviews 55 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed September 5, 2014

I have been staying here a number of years, generally the stays have been good. I paid for a Suite, with a certain room number. It is a room that I have had for certain number of stays, it works well for me. I contacted the GM by phone a few days before the visit, and we confirmed my request,... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chicago South Lansing, responded to this review

Dear Michael M, Thank you for your loyalty in choosing Holiday Inn for your travel needs, and for taking the time to write a candid review. We do apologize we were unable to anticipate more of your needs and therefore provide you with a better experience. We appreciate your compliments about the hotel being nice, however, we are sorry your... More 

Lansing, Michigan
Contributor
14 reviews 14 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 2, 2014

We stayed 2 nights at this location. For this location to be off the main street and highway you do not hear any traffic, it is amongst all kinds of shopping, theater, bars, eateries, grocery store, ice cream parlors. Just about anything a person or family would want to see, eat and do you can do it from the location.... More 

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Michigan
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 1, 2014

My family recently stayed for Labor Day weekend, sold out hotel=busy, even with being busy, staff were amazing! Lupe at the front desk and the Housekeeping staff were top-notch. Nice pool, breakfast and all accommodations. Thank you!

Was this review helpful? Yes
Lansing, Michigan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 7, 2014

The hotel personnel were friendly, warm and accommodating; service with a smile. The grounds were well kept. We enjoyed the hot breakfast. It was our family reunion week-end, and we were especially happy that we were allowed to have rooms next to each other.

Was this review helpful? Yes 2
New Orleans, Louisiana, United States
Top Contributor
56 reviews 56 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed June 29, 2014

As many reviewers have stated great free breakfast, excellent choices. Suburb staff, exceptionally clean hotel, attentive housekeeping staff, knowledgable front desk staff, & the staff that handle the breakfast are awesome. We were not committed to a particular hotel chain, but we are now if they are all like this property. Thanks, for making my stay outstanding!!!

Was this review helpful? Yes 1
Chicago, Illinois
2 reviews
5 of 5 stars Reviewed February 24, 2014

Great Hotel and very clean. it is great for family. The staff is great! The breakfast is great and I love the pool and business center. fitness center is great and clean. front desk is very professional.

Was this review helpful? Yes
Detroit, Michigan
1 review
3 of 5 stars Reviewed February 24, 2014

I have stayed at this location many times. It is by far the best in the Lansing area. The desk staff is great and always goes the extra mile. However, I have noticed a change the past couple of visits. I do not know if, leadership or directives have changed but several small things have. First, the breakfast has declined... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chicago South Lansing, responded to this review

Dear 313guy, Thank you for taking the time to share your feedback about your recent stay with us. Our staff always goes out of their way to be helpful and attentive to the guests and we are glad that you enjoyed their hospitality. It is regrettable you were not satisfied with the breakfast and the room service. Please remain assured... More 

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Additional Information about Holiday Inn Express Hotel & Suites Chicago South Lansing

Address: 2323 172nd Street, Lansing, IL 60438
Phone Number:
Location: United States > Illinois > Lansing
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chicago South Lansing 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Hotel And Suites Chicago South Lansing
Holiday Inn Express Lansing
Lansing Holiday Inn

24 photos of this hotel

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