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All 3 Lake Forest hotels

Hilton Garden Inn Lake Forest Mettawa

3.0 of 5 Hotel   |   26225 North River Woods Boulevard, Lake Forest, IL 60045
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Hilton Garden Inn Lake Forest Mettawa
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Ranked #1 of 3 Hotels in Lake Forest
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed March 8, 2014
Leslie R montreal, Canada
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234 reviews from our community

Traveler rating
    148
    56
    23
    7
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95
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Lake Forest Mettawa
See the most recent reviews
montreal, Canada
1 review
4 of 5 stars Reviewed March 8, 2014

My recent stay at the Mettawa Hilton Garden Inn was like every other stay...delightful. Everything is as it should be and you are wanting for nothing. The convenient shuttle service is the feature in the cap allowing a worry free business experience time after time.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jason S, General Manager at Hilton Garden Inn Lake Forest Mettawa, responded to this review

First, thank you for your loyalty...it means a great deal that you choose our hotel every time you're in the area for business. To hear words like "delightful" and comments like "you are wanting for nothing" makes your feedback even sweeter. Also good to know you're able to take advantage of our complimentary shuttle service. Thanks for your business! More 

Mettawa, United States
1 review
4 of 5 stars Reviewed March 4, 2014

Was a very clean hotel, staff helpful and good sized room. Obviously the location is a way out from anywhere but very convenient for a business meeting close by. The breakfast was OK but we could not get any snacks in the afternoon at the hotel

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jason S, General Manager at Hilton Garden Inn Lake Forest Mettawa, responded to this review

Wonderful to hear you found the hotel in great shape, your room comfortable, and the service provided by our team to be so helpful and friendly. Our new Garden Grille & Bar offers breakfast (6a-10a), lunch (12p-1p), dinner (5p-10p), and room service seven days a week. However, we do understand those hours don't fit everyone's schedule. In those cases our... More 

Somerset, United States
1 review
4 of 5 stars Reviewed March 1, 2014

Nice rooms and very friendly and professional staff. I would stay here again. Great Location for my offices. The one issue if you get back late the Parking is a problem as there is another hotel sharing the lot.

Review collected in partnership with Hilton Garden Inn

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Jason S, General Manager at Hilton Garden Inn Lake Forest Mettawa, responded to this review

Thank you for the very positive review and for taking the time to share your comments. Providing genuine hospitality and exceptional service is our passion and our priority. It was wonderful to read that this was your experience. We're fortunate to be the closest hotel to most of the area's major employers...good to hear the location was convenient for you... More 

Ashland, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed February 21, 2014

This hotel is very nice, but expensive. The rooms are a great size and very clean and comfortable. The staff is extremely friendly and helpful. I stayed here during my husbands graduation from Navy boot camp. It was a little farther away then I would have liked to be from where he was, but still not bad at all. The... More 

Was this review helpful? Yes
Jason S, General Manager at Hilton Garden Inn Lake Forest Mettawa, responded to this review

Thank you for taking the time to share your comments. We're so glad you enjoyed the hotel, and especially pleased to hear you experienced extremely friendly and helpful service throughout your stay. Regarding price, it is a priority to ensure we remain competitive within the market at all times. Additionally, as we have a lot of folks visiting our Navy... More 

Milwaukee
1 review
5 of 5 stars Reviewed January 29, 2014

This property has a way of making a weekend business trip into a combo weekend of business/pleasure. Always a great time and they really make you feel at home and a friend. The staff is great and knowledgeable-ready to assist you. It all addds up to a relaxing weekend of work and play.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jason S, General Manager at Hilton Garden Inn Lake Forest Mettawa, responded to this review

Thank you for your kind words and for taking the time to share your wonderful experiences as a repeat guest. Our team takes great pride in providing genuine care to our guests and making them feel right at home. We're very happy to hear this has been the case for you on mulitple visits. It's truly our pleasure...and it's awesome... More 

Iowa
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 27, 2014

I've stayed here numerous times, as my daughter goes to school nearby. I wrote a 3* review of this property a couple years ago. Because I felt there were some shortcomings at that time, I spent future nights at nearby properties instead. However, I stayed here again a couple nights ago, and found a refreshed property, friendly and efficient staff,... More 

Was this review helpful? Yes
Jason S, General Manager at Hilton Garden Inn Lake Forest Mettawa, responded to this review

Thank you for sharing your story and for taking the time to review the hotel. It's great to learn we were able to improve what we do and exceed your expectations during your most recent visit. I'm proud and grateful to be able to say it was not an accident that you were able to experience such profound change since... More 

A TripAdvisor Member
5 of 5 stars Reviewed January 14, 2014

Lovely hotel - with very efficient and helpfiul staff - Always very friendly and polite and helpful. Even in the extremely cold Chicago weather everyone was really helpful and the hotel was very warm and inviting.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jason S, General Manager at Hilton Garden Inn Lake Forest Mettawa, responded to this review

Thank you for sharing such kind words. It really has been a very cold winter. Hearing that we made a difference for you, that our team was so helpful and friendly, and that you found the hotel to be comfortable and inviting truly "WARMS" our hearts. We are so happy to be able to make a difference and we appreciate... More 

Memphis, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed January 13, 2014

The entire staff was very friendly. They were quick to make eye contact and greet me upon returning in the evening. The furnishings are comfortable and the place is clean. The food was good and they offered a special dish each night. This was important because I stay at Hilton Garden Inns frequently so the menu becomes too familiar at... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jason S, General Manager at Hilton Garden Inn Lake Forest Mettawa, responded to this review

Thank you for taking the time to share your feedback. We're thrilled to learn you had such a wonderful overall experience. It's also fantastic to hear you enjoyed outstanding service throughout your stay. We believe you should expect this type of genuine hospitality...afterall, YOU are the reason we're here. We appreciate you choosing Hilton Garden Inn Lake Forest/Mettawa and we... More 

Diamondhead, United States
1 review
5 of 5 stars Reviewed January 8, 2014

We checked into the Hilton Garden Inn in Mettawa, IL on a bitterly cold, snowy afternoon. Our room was ready early and it was spacious and clean. Because the weather continued to be inhospitable we spent a great deal of time indoors. The restaurant was equally good for breakfast, lunch and dinner and we loved our bartender who was a... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jason S, General Manager at Hilton Garden Inn Lake Forest Mettawa, responded to this review

Thank you so much for the incredibly kind words and wonderful review. It really has been bitterly cold and snowy as of late. We're fortunate to have a fantastic team in place that genuinely wants to care for our guests. It's great to hear that hospitality was evident and that you experienced both figurative AND literal "warmth" during your most... More 

Vienna/VA, United States
1 review
5 of 5 stars Reviewed January 5, 2014

We highly recommend this Hilton in Lake Forest for its quality service and friendly staffs! The entire staffs have natural sense of service and willingness to help guests. Breakfast gives you a choice of freshly made pancakes and omelet. Free WiFi access is great during the stay! Gym and swimming pool are a huge plus for the family! We also... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jason S, General Manager at Hilton Garden Inn Lake Forest Mettawa, responded to this review

Wow, thank you for the fantastic review and for your outstanding recommendation of our hotel. Such kind words are very much appreciated and it's particularly rewarding to learn you experienced such genuine service and hospitality throughout your visit. We're also pleased to hear you enjoyed many of the property's amenities including our new Garden Grille & Bar. We are already... More 

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Additional Information about Hilton Garden Inn Lake Forest Mettawa

Address: 26225 North River Woods Boulevard, Lake Forest, IL 60045
Phone Number:
Location: United States > Illinois > Lake County > Lake Forest
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Lake Forest Mettawa 3*
Number of rooms: 170
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Also Known As:
Hilton Garden Inn Lake Forest Mettawa Hotel Lake Forest

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