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All 2 Kankakee hotels

Hilton Garden Inn Kankakee

3.0 of 5 Hotel   |   455 Riverstone Parkway, Kankakee, IL 60901
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Ranked #1 of 2 Hotels in Kankakee
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed October 10, 2014
Donald S Carbondale, United States
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176 reviews from our community

Traveler rating
    84
    57
    18
    9
    8
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58
23
11
71
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Kankakee
See the most recent reviews
Carbondale, United States
1 review
4 of 5 stars Reviewed October 10, 2014

Everything about my visit was very pleasing. This was my first time sleeping in a bed with a memory foam mattress and found it to be uncomfortable for me. This is the third time I have stayed here and would recommend highly to anyone.

Review collected in partnership with Hilton Garden Inn

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Sam R, General Manager at Hilton Garden Inn Kankakee, responded to this review

I apologize that your bed was uncomfortable! I would highly encourage you to experiment with the different settings that the beds offer. I do hope that we can find a more comfortable way to start the day!! Thank you! More

Cortland, United States
1 review
4 of 5 stars Reviewed October 8, 2014

The hotel is beautiful, and clean. The staff was nice and sort of helpful. The food in the hotel was horrible. Paying $28 for a steak I expect it to be good and have some seasoning. I have never had such a horrible breakfast. The room was nice and quite. I stayed in a wheelchair accessible room, so the floor... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sam R, General Manager at Hilton Garden Inn Kankakee, responded to this review

I am so sorry that you had such an experience here! We do have an absolutely wonderful chef - I am not sure what happened when you stayed with us. I'd love the chance to talk to you personally so we can make this right! If you are ever in there area again - We'd love to prove that we... More

Phoenix, United States
1 review
3 of 5 stars Reviewed October 6, 2014

This hotel is in a very remote area. If you are staying here for any length of time do not go without a rental car. There are no restaurants nearby except a combination Taco Bell/KFC. You have to drive to get to anything. None of the popular restaurant chains (Pizza Hut, Domino's, Papa Johns) deliver to this location. If you... More

Review collected in partnership with Hilton Garden Inn

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Sam R, General Manager at Hilton Garden Inn Kankakee, responded to this review

We really appreciate your feedback! I hope next time you come to town we can be a little helpful in making sure you know what we do have that can deliver. There are also several car services that will run you back & forth with a much lower rate... I do hope that you give us another chance if you... More

Park Ridge, United States
1 review
5 of 5 stars Reviewed September 24, 2014

Very nice hotel, what you would expect from Hilton, but if you have to park in back of the hotel, there is no obvious entrance, when I did find it, it was not convenient. Otherwise a excellent hotel, staff was great.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sam R, General Manager at Hilton Garden Inn Kankakee, responded to this review

We are thrilled that you enjoyed your stay with us. I apologize for the confusion with the parking - we should have made sure that you knew where the entrances were... I hope you will give us another try next time you are in town. Thank you! More

Gothenburg, Nebraska
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 23, 2014

I really enjoyed the room and the ease of getting a great meal downstairs for dinner. I am not a breakfast person, but the spread looked great. I love the pillows and the sheets. They are just super and help me get a great nights sleepl

Review collected in partnership with Hilton Garden Inn

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Sam R, General Manager at Hilton Garden Inn Kankakee, responded to this review

Thank you so much for your review! We appreciate the kind words! More

Springfield, Illinois
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 14, 2014

This hotel was a great place for a wedding venue. The staff and food were very good. I would recommend them if you are looking for a place to host a wedding reception. The only problem we had was with the key cards not working for several rooms we occupied.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Sam R, General Manager at Hilton Garden Inn Kankakee, responded to this review

We're very sorry to hear you had a problem with your cards. We appreciate so much the recommendation - I know the weddings we had that weekend were Wonderful!! Thank you so much for the feedback! More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 12, 2014

Super friendly and quaint hotel with a small bistro type restaurant. Staff is there to help you as an individual. Small town hospitality, highly recommended. Stay here, then drive to Chicago, you'll be glad you did.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Sam R, General Manager at Hilton Garden Inn Kankakee, responded to this review

Thank you so much for your kind words! We'll definitely pass along the praise to our staff! More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 11, 2014

An awesome place to stay. Excellent value. Very clean and updated. Looks and feels like an upscale hotel. Had the feel of a small Embassy Suites. I will look for Hilton Garden Inn as I plan my next trip, family, business or otherwise.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Sam R, General Manager at Hilton Garden Inn Kankakee, responded to this review

Thank you very much for your feedback! We do try to ensure that everyone's experience here is the best possible. We are thrilled that you enjoyed your visit with us & hope to be able to help you next time you are in the area! More

Boynton Beach, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 7, 2014

This hotel was redecorated within the past couple of years and is beautiful. We were pleasantly surprised and if ever in the area again would definitely stay at the Hilton Garden Inn again. The staff was very friendly and helpful. We had a wonderful time talking with the staff and in particular the night manager Dawn. She was very helpful... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Sam R, General Manager at Hilton Garden Inn Kankakee, responded to this review

Dawn is such a sweetheart! We are thrilled that you enjoyed your experience here!! Thank you so much for your feedback! More

Kansas City
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 3, 2014

If you are staying in the Kankakee area this is the place to stay. Quality bedding, good shower, hd tv, bar, breakfast, and fitness center. You will be glad to selected this hotel vs. the older hotels that are available in this area. Good traveling.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Sam R, General Manager at Hilton Garden Inn Kankakee, responded to this review

Thank you for your kind words! We do feel that we have the best hotel in the area! Of course we may be a bit biased, but that doesn't make it any less true!! We hope to be able to WoW you next time you are in this area as well! More

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Additional Information about Hilton Garden Inn Kankakee

Address: 455 Riverstone Parkway, Kankakee, IL 60901
Phone Number:
Location: United States > Illinois > Kankakee
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Kankakee 3*
Number of rooms: 110
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Also Known As:
Hilton Garden Inn Kankakee Hotel Kankakee
Hilton Kankakee
Kankakee Hilton Garden Inn

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