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All 2 Kankakee hotels

Hilton Garden Inn Kankakee

3.0 of 5 Hotel   |   455 Riverstone Parkway, Kankakee, IL 60901
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81%
Ranked #1 of 2 hotels in Kankakee
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Jeffrey C Chattanooga, Tennessee
  • Overview
  • Reviews (156)
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156 people have reviewed this hotel

Traveler rating
    73
    52
    16
    8
    7
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52
18
10
63
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Chattanooga, Tennessee
2 reviews
4 of 5 stars Reviewed yesterday NEW

The staff at this hotel were all very nice and willing to help. The breakfast offerings were a great plus, considering that breakfast was included with our corporate rate. The site features an on-site restaurant and bar, which was nice, considering that the location of this hotel is quite a bit away from my business location. The checkin/out process was... More

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Fort Wayne, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Mom and I were attending a family celebration, the Hilton Garden Inn, Kankakee was the perfect home away from home. Mom is 93 with just a couple of special needs and the Hilton provided everything that was needed. It was a prefect getaway.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Oak Park, Illinois
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Fourth floor is horrendous - former smoking level now called "non-smoking" but that floor has essentially been destroyed. For some reason, property owner has not done the necessary gut remodel overdue for the floor. Almost criminal that they are still renting rooms on that floor.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sam R, General Manager at Hilton Garden Inn Kankakee, responded to this review

We are so sorry that you had a poor experience here! Although we try to catch every time someone smokes in the rooms, obviously one slipped past us. I am happy to say that as of last year, we have gone through a full renovation on all the rooms. I do apologize for the poor experience. It is definitely not... More

Oswego, Illinois
2 reviews
1 of 5 stars Reviewed 3 weeks ago

As a frequent traveler and user of Hilton properties, this has to be one of the worst. Comical issue this trip. The hotel cleaning staff was exiting a elevator. It was obvious they were not in a hurry, since it took them close to 5 minutes to exit the elevator. When exiting, one of the employees was not watching where... More

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Sam R, General Manager at Hilton Garden Inn Kankakee, responded to this review

I do sincerely apologize for the inconvenience of having to wait for the staff to exit the elevator. We do always try to ensure we are out of the way as much as possible, but every once in a great while we do have to move the carts between the floors. I do wish that you had taken the time... More

Senior Contributor
29 reviews 29 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Nice friendly staff, very nice experience at restaurant -get the veggie quesadillas crispy, very yummy! Also be prepared to share not only because good, but big portion. Room nicely appointed, AC a bit noisy but not bad, I'm a very light sleeper. Workout room was nice.

Was this review helpful? Yes 1
Sam R, General Manager at Hilton Garden Inn Kankakee, responded to this review

We are thrilled to hear about your great experience in our restaurant!! I know our chefs work very hard to ensure the food is great... Thank you so much for your feedback! More

Shanghai, China
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We were in town for a theatre production and took advantage of a special rate offered in conjunction with the show. We were there for only one night, but found the convenience, the cleanliness, and the hospitality to be top notch.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Sam R, General Manager at Hilton Garden Inn Kankakee, responded to this review

We were so happy to be able to work with the Acting Out Theatre company!! Looking forward to seeing their next production as well. (We were able to be sponsors for that one) We hope to ensure your fantastic stays upon your return!! More

Canon City, Colorado
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 28, 2014

Nice hotel that is located on the south side, in a quiet area but still close enough to city center. Great little mexican restaurant next door called El Mexicano. Apparently there is a minimum of 200 characters required for this review which I think is dumb, so I probably won't be leaving anymore reviews on TripAdvisor. There is that better?

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Sam R, General Manager at Hilton Garden Inn Kankakee, responded to this review

Glad you hit your 200!! We appreciate the effort! Thank you for the compliments. (BTW - I fully agree El Mexicano is great for lunch!!) We look forward to serving you next time! More

Eufaula, Alabama
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 28, 2014

Very nice hotel. Staff was very helpful. The only problem I would mention is the reliability of the WiFi. I would log in with a complimentary connection. Then loose it and have to log back in. The breakfast bar was outstanding.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Sam R, General Manager at Hilton Garden Inn Kankakee, responded to this review

Thank you very much for your comments! I am sorry that you had difficulty with our WiFi. If that does ever happen on any visits in the future, please let us know as soon as possible. Our WiFi normally does not have issues, but if something isn't right, we want to be able to fix it asap! I will pass... More

Central Illinois
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 27, 2014

The hotel was exceptionally clean, comfortable bed and pillows and quiet room. Very pleased with our stay. We did not have breakfast because of our travel schedule and it was an extra charge as well. We felt that the charge was a little high at $10.99/person but the breakfast area was busy.

Was this review helpful? Yes 1
Sam R, General Manager at Hilton Garden Inn Kankakee, responded to this review

We are so thankful for your kind comments! I assure you, if you have time to stop for breakfast next time, you will enjoy it greatly!! After all, it is the most important meal of the day. Thank you for your feedback.. More

Kankakee, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 21, 2014

A friend recommended the hotel for my stay while in Kankakee. The location was great, parking lot well lit, staff friendly, and my room was spotless and quiet. A huge (and clean!)gas station and Walmart are close by. I would definitely stay again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Sam R, General Manager at Hilton Garden Inn Kankakee, responded to this review

We are thrilled that not only you had a Great Stay, but that you were locally recommended to us!! As the luxury hotel in town, we strive to ensure every guest's experience is Fantastic! I'll pass along word to the team that we succeeded in that expectation for you!! I hope you'll visit us next time you are in town... More

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Additional Information about Hilton Garden Inn Kankakee

Address: 455 Riverstone Parkway, Kankakee, IL 60901
Phone Number:
Location: United States > Illinois > Kankakee
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Kankakee 3*
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Also Known As:
Hilton Garden Inn Kankakee Hotel Kankakee
Hilton Kankakee
Kankakee Hilton Garden Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
A centrally located hotel in Kankakee, IL, just minutes from Bradley and Bourbonnais, the Hilton Garden Inn Kankakee is a perfect choice. Hotel guests can enjoy breakfast, lunch, and dinner at the Great American Grill, located on property. If you prefer to eat in your room, you can order room service or take advantage of our 24-hour Pavilion Pantry for a quick snack. Both business and liesure guests is sure to enjoy our complimentary WiFi access, as well as our swimming pool and fitness center. Slip into comfort and end the day in our adjustable Garden Sleep System for a good nights rest. ... more   less 
Number of rooms
110

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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