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All 23 Joliet hotels

Super 8 Joliet I-55 North/Chicago Area

2.0 of 5 Motel   |   3401 Mall Loop Drive, I-55 Exit 257 on Hwy 30E, Joliet, IL 60431-9214
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Super 8 Joliet I-55 North/Chicago Area
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37%
Ranked #12 of 23 hotels in Joliet
A recent review
5 of 5 stars reviewed 2 days ago
Lean0905 Saint Louis
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88 people have reviewed this hotel

Traveler rating
    25
    21
    18
    13
    11
See reviews for
40
15
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21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
1 review
1 of 5 stars Reviewed 1 week ago

This motel is low budget and the customer service is terrible. We left our room a little before noon to go to a party and returned around 9 pm., our room was not cleaned. Bed was unmade, towels still as we left them in the bathroom, nothing cleaned at all. Addressed it with the front desk staff at 9 pm,... More

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Myrtle Beach, South Carolina
2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 4, 2014

Simply put this hotel lacks the care and maintenance that you find at competing hotels. Cabinets and bedding were faded and worn. Faucet on sink was barely functional. Toilet clogged if even a single Kleenex was flushed. Water in shower had a strange lemony-metallic smell for several minutes when first turned on. Breakfast was adequate at best (waffles, toast, cereal).... More

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SuperEightJoliet, General Manager at Super 8 Joliet I-55 North/Chicago Area, responded to this review

I am glad to say that the furniture and bedding are all being replaced this year. We hope you try us again in the future. More

Janesville, Wisconsin
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 23, 2014

We stayed at this hotel while traveling in the Chicago area. After first entering the room, our attention was immediately drawn to the table where to-go boxes full of food were scattered all over. We went to the front desk and the attendant said he would take $10 off our room rate, but we had to stay in the room... More

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SuperEightJoliet, General Manager at Super 8 Joliet I-55 North/Chicago Area, responded to this review

I can assure the public that we do not have random people wandering into our hotel and staying for lengthy amounts of time. I apologize to this guest for getting false information. More

Yorkshire England
Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 19, 2014

Good location but cocked up and got a smoking room due to booking 3rd party. Receptionist could not apologise enough but other rooms were all booked . Room smelled as you would expect but we had to stick with it . Breakfast ok ( good size pool especially when you've got it to your self :)

Was this review helpful? Yes 2
SuperEightJoliet, General Manager at Super 8 Joliet I-55 North/Chicago Area, responded to this review

We sincerely apologize for the smoking room. This is a drawback with booking through 3rd party sites. Booking directly with the hotel is the best way to have a guaranteed room type. We also have the best rate guarantee. More

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Additional Information about Super 8 Joliet I-55 North/Chicago Area

Address: 3401 Mall Loop Drive, I-55 Exit 257 on Hwy 30E, Joliet, IL 60431-9214
Location: United States > Illinois > Joliet
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Joliet I-55 North/Chicago Area 2*
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Also Known As:
Super Eight Joliet
Super 8 Joliet
Joliet Super Eight
Joliet Super 8

5 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (2)
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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
62

Questions & Answers

Questions? Get answers from Super 8 Joliet I-55 North/Chicago Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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