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All 23 Joliet hotels

Fairfield Inn Joliet South

2.5 of 5 Hotel   |   1501 Riverboat Center, Joliet, IL 60436
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Ranked #7 of 23 Hotels in Joliet
A recent review
3 of 5 stars reviewed 3 weeks ago
CSM40 Quincy, Illinois
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55 reviews from our community

Traveler rating
    28
    10
    10
    4
    3
See reviews for
19
9
2
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Quincy, Illinois
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

What hotel does not have a workout facility? This one! The ammenities here were average, but for the price, I was disappointed. The TownePlace Suites next door is a much better choice for the money, unfortunately it wasn't available during the dates I travelled. The rooms were clean but the AC did not cool the room to desired temperature and... More

Was this review helpful? Yes
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Hello CSM40, Thank you for your feedback. I would like to sincerely apologize for your dissatisfaction with our facility. I do hope that you were able to take advantage of our complementary off site gym location. We as a team strive to ensure our guests satisfaction. I am truly sorry that we fell short of your expectations, as well as... More

Napa Valley, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 of 5 stars Reviewed August 23, 2014

Above average Fairfield Inn. Comfortable beds and quite location. Friendly staff but had trouble finding anyone staffing the front desk in the afternoon. Maybe just short staffed during our stay. Overall a comfortable hotel.

Was this review helpful? Yes
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Dear 300Steve, First off, I would like to thank you for taking your time to review your stay with us. It is very much appreciated. Being comfortable at a place that is not your home can be difficult. I am happy to hear that that our beds and quiet location worked out great for you. Thank you once again. Have... More

Macomb, Illinois
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 17, 2014

My recent stay at Fairfield Inn South was after a tough day of travel and work. I was greeted with a friendly and helpful smile, I quickly had my key despite a busy front desk and my room was clean and cool, (it was a very hot day), The evening hot 'snack' food that was complementary was a nice touch... More

Review collected in partnership with this hotel

Was this review helpful? Yes 6
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Hi there 171jaybird, Thank you so much for giving us such a great review. We are very happy to hear that you enjoyed your stay. From the moment our guests check in, to the moment our guests check out, we always try to ensure that everyone had a comfortable stay. This summer has been very hot, so I can understand... More

New Florence, Missouri
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 25, 2014

The room was very nice (very roomy bathroom with large vanity); breakfast was nice. There was always someone at the front desk very willing to help. Also a hotel employee was present during the breakfast times as well. Customer service was excellent!

Was this review helpful? Yes
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Hi 410RIcky, Thank you so much for taking your time to review our hotel with such kind words. It means a lot to us knowing that we, and the hotel, met all of your needs. Our breakfast host enjoys making sure all of guests like yourself are taken care of bright and early before you begin the rest of your... More

Denver, Colorado
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 22, 2014

The staff was fantastic and very accomodating. The interior of the hotel really needs to be updated. Loose carpet in the hallways that was very thin and dingy along with squeaky hallways. The room fixtures were all very dated. I mean this in the best way possible but the outside looked like a standard Fairfield Inn and the inside looked... More

Was this review helpful? Yes
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Hello K P, Thank you for your review. Your feedback is very important and helps us to improve. Our staff works very hard and takes personal interest in our hotel and guests. I am very happy to see that they were fantastic and accommodating to you. Thank you again and have a great day. Kindest regards, Katrina Thompson More

Macomb
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 19, 2014 via mobile

The FAIRFIELD inn south Joliet is a great place to stay. It's very clean, the beds are comfortable, and the staff including housekeeping and maintaince are excellent. It is a great location just off the interstate. There are lots of places to eat and plenary of sites to visit if you have some extra time. The breakfast is great and... More

Was this review helpful? Yes 1
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Hi Hogger1, Thank you for such a fantastic review! It delights me to read that we are like your home away from home. I am happy that our excellent team provided you with such outstanding service which we pride ourselves in. I cannot wait to share your feedback with our staff. Looking forward to seeing you again. More

Fort Myers, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 8, 2014

We were offered fresh cookies upon check-in by friendly staff. Our room was clean and the bed was comfortable. The showers were hot and the breakfast was yummy. I love biscuits and gravy. The staff greeted us every time they passed us in the hallway, and I received a thoughtful thank you note from my room attendant, Ashley.

Was this review helpful? Yes
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Dear Ionamay, Thank you so much for taking your time to review our hotel, and comment on how your stay was with us. I will say it is great to hear that you had a comfortable stay. I am also happy to hear that you liked our breakfast biscuits and gravy, which are also my favorite. Quality, comfort and sincerity... More

1 review
5 of 5 stars Reviewed July 8, 2014

We really enjoyed our stay. The employees here made it special. We were greeted warmly by every staff member from the desk to the cleaning crew. I also enjoyed a hot breakfast every morning of our five night stay. The beds were comfy and clean. I would normally try to leave a balanced review, but I just do not have... More

Was this review helpful? Yes
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Dear Tom E., First off, I would like to thank you for your great feedback. We love to hear that we can make guests feel at home, especially staying for five days like you did. Beds and cleanliness to me, is very important, and I’m happy to hear that you were pleased with it all. Our goal is to keep... More

Iowa
Contributor
15 reviews 15 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 7, 2014

We stayed the day after the 4th. Had an early afternoon engagement nearby so we requested an early check in if possible and you guys came though in a big way by letting us come at 11am. Our schedule was a bit hectic so we didn't really get a chance to eat lunch. I left for a few hours for... More

Was this review helpful? Yes
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Hey there Maintain242001, Thank you very much for such a wonderful review. I really enjoyed reading about your experience and cannot wait to share it with the rest of our team. I’m thrilled that our team was able to accommodate you and your family so well. Our guests are our #1 priority and I’m glad we were able to exceed... More

Las Vegas, Nevada
1 review
5 of 5 stars Reviewed July 3, 2014

We had a wonderful experience here. The people working at this hotel really made a difference. Seemed to just keep getting better day after day. The staff is the secret to this hotel. The room was nice and clean, breakfast was great, and the pool was very clean. They definitely have it together at this place. If you like great... More

Was this review helpful? Yes
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Hello ConnieB70, Thanks so much for giving us such a wonderful review. I am very excited to hear that you had such a great experience with our clean and comfortable rooms and amenities. It is so good to hear that you thought so highly of our aspiring team. I can’t wait to share your kind words with our staff. We... More

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Additional Information about Fairfield Inn Joliet South

Address: 1501 Riverboat Center, Joliet, IL 60436
Location: United States > Illinois > Joliet
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Joliet South 2.5*
Number of rooms: 64
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Also Known As:
Fairfield Inn Joliet South Hotel Joliet
Fairfield Joliet
Joliet Fairfield Inn

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