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All 23 Joliet hotels

Fairfield Inn Joliet South

2.5 of 5 Hotel   |   1501 Riverboat Center, Joliet, IL 60436
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Fairfield Inn Joliet South
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Ranked #9 of 23 Hotels in Joliet
A recent review
3 of 5 stars reviewed 3 weeks ago
David W West Des Moines, Iowa
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58 reviews from our community

Traveler rating
    29
    11
    11
    4
    3
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20
9
3
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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West Des Moines, Iowa
Top Contributor
88 reviews 88 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is right of I80, easy to find, no frills, good, clean rooms, great staff and reasonable rates. This property has a nice small pool and hot tub, the rooms are quiet, clean and very comfy. Good place to spend 1 or 2 nights!

Was this review helpful? Yes
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Dear David W, Thank you for your review of the Fairfield Inn Joliet South. We truly appreciate you taking the time to give us your feedback. It’s good to read that you enjoyed our clean, quiet, and comfy rooms. I am very happy to know that you thought our team was great and you were able to enjoy our indoor... More 

1 review
5 of 5 stars Reviewed December 22, 2014

The people that work at this hotel are the best. They really will go out of their way to make sure you have a comfortable stay. The hotel itself is very clean and quiet, comfy too. Everyone there makes you feel right at home.

Review collected in partnership with this hotel

Was this review helpful? Yes
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Dear kennedy_105, Thank you so much for being so kind! Reviews like this are what keep us going. Making sure all guests are smiling and happy from check in to check out, is what we aim for. Being away from your home is difficult, so we want all guests to feel at home. We will do what we can to... More 

Naugatuck, Connecticut
Top Contributor
59 reviews 59 reviews
31 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 6, 2014

This was a good, brief stay. First, after many hours on the road, on a cold, wintry (but Fall) evening, what a surprise to walk into this hotel and find complimentary soup - two options if you please! - and hot chocolate! WOW! Never before in my life!! What an awesome (a word I don't throw about as many do)... More 

Was this review helpful? Yes
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Dear BloomingMisfit, Thank you for sharing your wonderful review on TripAdvisor. I am delighted to hear that you enjoyed your stay with us. It brings us so much joy to know that you had such an awesome stay. Most guests travel all day to come stop at the hotel before returning on their journey, but from check in to check... More 

Quincy, Illinois
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 3, 2014

What hotel does not have a workout facility? This one! The ammenities here were average, but for the price, I was disappointed. The TownePlace Suites next door is a much better choice for the money, unfortunately it wasn't available during the dates I travelled. The rooms were clean but the AC did not cool the room to desired temperature and... More 

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Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Hello CSM40, Thank you for your feedback. I would like to sincerely apologize for your dissatisfaction with our facility. I do hope that you were able to take advantage of our complementary off site gym location. We as a team strive to ensure our guests satisfaction. I am truly sorry that we fell short of your expectations, as well as... More 

Napa Valley, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 of 5 stars Reviewed August 23, 2014

Above average Fairfield Inn. Comfortable beds and quite location. Friendly staff but had trouble finding anyone staffing the front desk in the afternoon. Maybe just short staffed during our stay. Overall a comfortable hotel.

Was this review helpful? Yes
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Dear 300Steve, First off, I would like to thank you for taking your time to review your stay with us. It is very much appreciated. Being comfortable at a place that is not your home can be difficult. I am happy to hear that that our beds and quiet location worked out great for you. Thank you once again. Have... More 

Macomb, Illinois
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 17, 2014

My recent stay at Fairfield Inn South was after a tough day of travel and work. I was greeted with a friendly and helpful smile, I quickly had my key despite a busy front desk and my room was clean and cool, (it was a very hot day), The evening hot 'snack' food that was complementary was a nice touch... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 6
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Hi there 171jaybird, Thank you so much for giving us such a great review. We are very happy to hear that you enjoyed your stay. From the moment our guests check in, to the moment our guests check out, we always try to ensure that everyone had a comfortable stay. This summer has been very hot, so I can understand... More 

New Florence, Missouri
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 25, 2014

The room was very nice (very roomy bathroom with large vanity); breakfast was nice. There was always someone at the front desk very willing to help. Also a hotel employee was present during the breakfast times as well. Customer service was excellent!

Was this review helpful? Yes
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Hi 410RIcky, Thank you so much for taking your time to review our hotel with such kind words. It means a lot to us knowing that we, and the hotel, met all of your needs. Our breakfast host enjoys making sure all of guests like yourself are taken care of bright and early before you begin the rest of your... More 

Denver, Colorado
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 22, 2014

The staff was fantastic and very accomodating. The interior of the hotel really needs to be updated. Loose carpet in the hallways that was very thin and dingy along with squeaky hallways. The room fixtures were all very dated. I mean this in the best way possible but the outside looked like a standard Fairfield Inn and the inside looked... More 

Was this review helpful? Yes
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Hello K P, Thank you for your review. Your feedback is very important and helps us to improve. Our staff works very hard and takes personal interest in our hotel and guests. I am very happy to see that they were fantastic and accommodating to you. Thank you again and have a great day. Kindest regards, Katrina Thompson More 

Macomb
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 19, 2014 via mobile

The FAIRFIELD inn south Joliet is a great place to stay. It's very clean, the beds are comfortable, and the staff including housekeeping and maintaince are excellent. It is a great location just off the interstate. There are lots of places to eat and plenary of sites to visit if you have some extra time. The breakfast is great and... More 

Was this review helpful? Yes 1
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Hi Hogger1, Thank you for such a fantastic review! It delights me to read that we are like your home away from home. I am happy that our excellent team provided you with such outstanding service which we pride ourselves in. I cannot wait to share your feedback with our staff. Looking forward to seeing you again. More 

Fort Myers, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 8, 2014

We were offered fresh cookies upon check-in by friendly staff. Our room was clean and the bed was comfortable. The showers were hot and the breakfast was yummy. I love biscuits and gravy. The staff greeted us every time they passed us in the hallway, and I received a thoughtful thank you note from my room attendant, Ashley.

Was this review helpful? Yes
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Dear Ionamay, Thank you so much for taking your time to review our hotel, and comment on how your stay was with us. I will say it is great to hear that you had a comfortable stay. I am also happy to hear that you liked our breakfast biscuits and gravy, which are also my favorite. Quality, comfort and sincerity... More 

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Additional Information about Fairfield Inn Joliet South

Address: 1501 Riverboat Center, Joliet, IL 60436
Location: United States > Illinois > Joliet
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn Joliet South 2.5*
Number of rooms: 64
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Also Known As:
Fairfield Inn Joliet South Hotel Joliet
Fairfield Joliet
Joliet Fairfield Inn

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