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Fairfield Inn Joliet South

#8 of 23 Hotels in Joliet
Certificate of Excellence
2.5 of 5
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1501 Riverboat Center, Joliet, IL 60436
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Fairfield Inn Joliet South
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65 Reviews from our TripAdvisor Community

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Traveler rating
    30
    15
    13
    4
    3
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20
10
5
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Grafton, United States
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

This hotel is not only clean but has great customer service. Pool was just refinished. Right next to food places, very accessible. Front desk help is on point and always friendly and willing to answer questions.

Review collected in partnership with this hotel

Was this review helpful? Yes
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Dear John M, Thank you for taking the time to review our hotel and staff. We are excited to know that you had such a good stay and found our hotel to be clean and convenient. Here at the Fairfield Inn South Joliet our guests are our #1 priority and we strive for exceptional customer service. Thanks again for all... More 

Saint Louis, Missouri
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

It was a nice and clean place with nice staff. The breakfast they had was what should be expected nothing special. They were always willing to help. If I am back in this area again, I will stay here again. Plus it was nice to have a frig in the room.

Was this review helpful? Yes
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Dear Michael F. Thank you for taking the time to review our hotel. We truly appreciate you staying with us while visiting the area. We are thrilled that you found our staff and hotel to be nice and clean. I will be sure to pass that along to our staff! We look forward to welcome you back again soon. Thank... More 

Wydaho
Level Contributor
54 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here during a cross-country trip on I-80. Nice motel. Clean, secure. Helpful front desk staff. Typical Fairfield Inn. Room was clean, nice, with no issues. Motel is approximately 10 years old, but has been kept in very good condition. Access from I-80 was good. Help from front desk staff was greatly appreciated. I would/will stay here again when traveling... More 

Was this review helpful? Yes
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Dear HarkinBanks, Thank you so much for taking the time to tell us and fellow travelers about your stay with us. We are so happy to know that you had a nice stay. Our team works very hard together to ensure all of our guests have the best hotel experience possible. Thank you for all of your great feedback and... More 

Pittsburgh, Pennsylvania
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 21, 2015

Typical Fairfield Inn. Decor is a little old but bed was comfortable. Room is a pretty good size. There is a pool but no gym. They do have an agreement with a local YMCA, but that is 2 miles away from the hotel.

Was this review helpful? Yes
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Dear John M, Thank you for taking the time to let us know how your stay was. I am happy to know that you found our beds to be comfortable. I would like to apologize that we did not meet all of your expectations. We appreciate your feedback as it allows us to continually improve. Thank you for your review.... More 

Burbank, California
Level Contributor
52 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 17, 2015

Just a quick stop over for me, used points so I can't speak to value, but the room was clean and quiet so I can't complain. Carpeting was getting a little threadbare, but other than that, I can't see much wrong with it. Liked that they had a water cooler at the front door so I could fill up my... More 

Was this review helpful? Yes
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Dear XCMonkey, Thank you for sharing your feedback about your recent stay at our hotel. Your review is greatly appreciated. I am happy to hear that you enjoyed your stay with us and that your room was clean and quiet. We pride ourselves in offering our guests impeccably clean rooms & amazing customer service. We look forward to welcoming you... More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 12, 2015

My family has stayed at this location a number of times over the years for tumbling meets. The people are great and really no complaints except this property is in dire need of an upgrade, which is why I gave it 3 stars. I hope it is on Marriotts list to get this done. Price and people make it worth... More 

Was this review helpful? Yes
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Dear Jpcanderson44, Thank you for reviewing the Fairfield Inn Joliet South. We truly appreciate all of your feedback. It is good to know that our staff and reasonable prices are what keep you coming back. We strive to ensure all of our guests have the best hotel experience possible. Thank you so much for your loyalty. We look forward to... More 

Nashville, Indiana
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 30, 2015

The Fairfield Inn was a typical Marriott property. It was clean as usual and the staff was very nice. The manager comped us extra points when the heating system malfunctioned. The room was very clean and the bathroom was, as well. The only complaint I would have about the room was the bed. The mattress was soft on the sides... More 

Was this review helpful? Yes 1
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Dear bwcoach9, Thank you so much for taking the time to let us know how your stay was. Please know that we are deeply sorry for the issue you experienced during your stay. I am very happy to know that we were able to order you extra points for your inconvenience. We truly appreciate your feedback as it allows us... More 

West Des Moines, Iowa
Level Contributor
140 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed January 4, 2015

The hotel is right of I80, easy to find, no frills, good, clean rooms, great staff and reasonable rates. This property has a nice small pool and hot tub, the rooms are quiet, clean and very comfy. Good place to spend 1 or 2 nights!

Was this review helpful? Yes
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Dear David W, Thank you for your review of the Fairfield Inn Joliet South. We truly appreciate you taking the time to give us your feedback. It’s good to read that you enjoyed our clean, quiet, and comfy rooms. I am very happy to know that you thought our team was great and you were able to enjoy our indoor... More 

1 review
5 of 5 stars Reviewed December 22, 2014

The people that work at this hotel are the best. They really will go out of their way to make sure you have a comfortable stay. The hotel itself is very clean and quiet, comfy too. Everyone there makes you feel right at home.

Review collected in partnership with this hotel

Was this review helpful? Yes
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Dear kennedy_105, Thank you so much for being so kind! Reviews like this are what keep us going. Making sure all guests are smiling and happy from check in to check out, is what we aim for. Being away from your home is difficult, so we want all guests to feel at home. We will do what we can to... More 

Naugatuck, Connecticut
Level Contributor
67 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed December 6, 2014

This was a good, brief stay. First, after many hours on the road, on a cold, wintry (but Fall) evening, what a surprise to walk into this hotel and find complimentary soup - two options if you please! - and hot chocolate! WOW! Never before in my life!! What an awesome (a word I don't throw about as many do)... More 

Was this review helpful? Yes
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Dear BloomingMisfit, Thank you for sharing your wonderful review on TripAdvisor. I am delighted to hear that you enjoyed your stay with us. It brings us so much joy to know that you had such an awesome stay. Most guests travel all day to come stop at the hotel before returning on their journey, but from check in to check... More 

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11 photos of this hotel

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