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All 23 Joliet hotels

Fairfield Inn Joliet South

2.5 of 5 Hotel   |   1501 Riverboat Center, Joliet, IL 60436
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73%
Ranked #5 of 23 hotels in Joliet
A recent review
5 of 5 stars reviewed 6 days ago
410RIcky New Florence, Missouri
  • Overview
  • Reviews (52)
  • Photos (11)
  • Amenities
  • Q&A
  • Room tips (6)
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52 people have reviewed this hotel

Traveler rating
    27
    9
    9
    4
    3
See reviews for
18
9
2
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
New Florence, Missouri
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The room was very nice (very roomy bathroom with large vanity); breakfast was nice. There was always someone at the front desk very willing to help. Also a hotel employee was present during the breakfast times as well. Customer service was excellent!

Was this review helpful? Yes
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Hi 410RIcky, Thank you so much for taking your time to review our hotel with such kind words. It means a lot to us knowing that we, and the hotel, met all of your needs. Our breakfast host enjoys making sure all of guests like yourself are taken care of bright and early before you begin the rest of your... More

Denver, Colorado
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff was fantastic and very accomodating. The interior of the hotel really needs to be updated. Loose carpet in the hallways that was very thin and dingy along with squeaky hallways. The room fixtures were all very dated. I mean this in the best way possible but the outside looked like a standard Fairfield Inn and the inside looked... More

Was this review helpful? Yes
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Hello K P, Thank you for your review. Your feedback is very important and helps us to improve. Our staff works very hard and takes personal interest in our hotel and guests. I am very happy to see that they were fantastic and accommodating to you. Thank you again and have a great day. Kindest regards, Katrina Thompson More

Macomb
1 review
5 of 5 stars Reviewed 1 week ago via mobile

The FAIRFIELD inn south Joliet is a great place to stay. It's very clean, the beds are comfortable, and the staff including housekeeping and maintaince are excellent. It is a great location just off the interstate. There are lots of places to eat and plenary of sites to visit if you have some extra time. The breakfast is great and... More

Was this review helpful? Yes
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Hi Hogger1, Thank you for such a fantastic review! It delights me to read that we are like your home away from home. I am happy that our excellent team provided you with such outstanding service which we pride ourselves in. I cannot wait to share your feedback with our staff. Looking forward to seeing you again. More

Fort Myers, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We were offered fresh cookies upon check-in by friendly staff. Our room was clean and the bed was comfortable. The showers were hot and the breakfast was yummy. I love biscuits and gravy. The staff greeted us every time they passed us in the hallway, and I received a thoughtful thank you note from my room attendant, Ashley.

Was this review helpful? Yes
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Dear Ionamay, Thank you so much for taking your time to review our hotel, and comment on how your stay was with us. I will say it is great to hear that you had a comfortable stay. I am also happy to hear that you liked our breakfast biscuits and gravy, which are also my favorite. Quality, comfort and sincerity... More

1 review
5 of 5 stars Reviewed 3 weeks ago

We really enjoyed our stay. The employees here made it special. We were greeted warmly by every staff member from the desk to the cleaning crew. I also enjoyed a hot breakfast every morning of our five night stay. The beds were comfy and clean. I would normally try to leave a balanced review, but I just do not have... More

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Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Dear Tom E., First off, I would like to thank you for your great feedback. We love to hear that we can make guests feel at home, especially staying for five days like you did. Beds and cleanliness to me, is very important, and I’m happy to hear that you were pleased with it all. Our goal is to keep... More

Iowa
Contributor
15 reviews 15 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed the day after the 4th. Had an early afternoon engagement nearby so we requested an early check in if possible and you guys came though in a big way by letting us come at 11am. Our schedule was a bit hectic so we didn't really get a chance to eat lunch. I left for a few hours for... More

Was this review helpful? Yes
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Hey there Maintain242001, Thank you very much for such a wonderful review. I really enjoyed reading about your experience and cannot wait to share it with the rest of our team. I’m thrilled that our team was able to accommodate you and your family so well. Our guests are our #1 priority and I’m glad we were able to exceed... More

Las Vegas, Nevada
1 review
5 of 5 stars Reviewed 4 weeks ago

We had a wonderful experience here. The people working at this hotel really made a difference. Seemed to just keep getting better day after day. The staff is the secret to this hotel. The room was nice and clean, breakfast was great, and the pool was very clean. They definitely have it together at this place. If you like great... More

Was this review helpful? Yes
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Hello ConnieB70, Thanks so much for giving us such a wonderful review. I am very excited to hear that you had such a great experience with our clean and comfortable rooms and amenities. It is so good to hear that you thought so highly of our aspiring team. I can’t wait to share your kind words with our staff. We... More

Ames, Iowa, USA
Top Contributor
64 reviews 64 reviews
14 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed June 20, 2014 via mobile

We stayed there this past week. The rooms were fine, as were the beds, but the hotel hallways and lobby seemed a bit run down and not as clean as I would have hoped. The shower worked well and the breakfast was fine. It was certainly not a mistake staying here, but the quality seemed on the low end for... More

Was this review helpful? Yes
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Hi there Kuznitz2, Thank you so much for your feedback about your stay with us. Your honesty is what gets us through, and allows us to move forward into fixing issues. It’s good to hear that our beds were comfy enough for you to have a good night sleep. We do truly apologize that the condition of our hotel did... More

Senior Contributor
35 reviews 35 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed June 10, 2014

The staff were extremely friendly and went out of their way to make sure my stay was comfortable. Five stars for the staff. However the place could use a little updating. The carpet has seen better days. It was so worn out that in certain spots you could see the backing. The room was clean but cleaning can only do... More

Was this review helpful? Yes
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Hello Jim487, First off, I would like to thank you so much for Taking the time to review our hotel and staff. I must say our team will definitely go above and beyond to meet our guest’s needs. We are truly happy that you were able to experience our customer service that we always strive to exceed in. We love... More

Carbondale, Illinois
1 review
5 of 5 stars Reviewed May 17, 2014

Nice place. People were really nice, room was cleaned good everyday and the housekeeper was also very friendly and greeted me every morning which I have never seen at any hotel before Front desk girls and the manager were so friendly/ I would stay here again for this reason alone. You can pay for a room anywhere but you can't... More

Was this review helpful? Yes
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Hello Rebecca R, Thank you so much for your kind review. I am touched that our team went above and beyond your expectations. We have a very dedicated team that works their hardest to make sure all of guests have an enjoyable experience with us. Guest satisfaction is our top priority. Thanks again for your feedback. We will see you... More

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Additional Information about Fairfield Inn Joliet South

Address: 1501 Riverboat Center, Joliet, IL 60436
Phone Number:
Location: United States > Illinois > Joliet
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Joliet South 2.5*
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Also Known As:
Fairfield Inn Joliet South Hotel Joliet
Fairfield Joliet
Joliet Fairfield Inn

11 photos of this hotel

Management photos: Courtesy of the property manager

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Pool/beach area (1)
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Bathroom (1)
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Room/suite (5)
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Hotel & grounds (2)
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Other (2)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
64

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