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Hampton Inn Joliet I-55

2.5 of 5 3555 Mall Loop Drive, Joliet, IL 60431
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Hampton Inn Joliet I-55
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Hampton Inn Joliet I-55
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204 reviews from our community

Traveler rating
    153
    41
    5
    4
    1
See reviews for
69
43
16
54
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Hampton Inn Joliet I-55
See the most recent reviews
Medina, OH
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 10, 2013

Although there are a limited number of hotels in the area, this hotel is very high priced for the value delivered. Hotel is clean and comfortable and has everything you might need. Breakfast was average but the lady working it went out of her way to be helpful. You will get a nice room, but pay more than other locations... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Scott, Thank you so much for reviewing our hotel. I am glad that you recognized our clean and comfortable rooms. We pride ourselves in top notch customer service and I am glad you experienced this at breakfast. We look forward to serving you in the future. Jennifer Lorenz Sales Manager More 

Audubon, United States
2 reviews
5 of 5 stars Reviewed May 15, 2013

It is a Great place to stay. The staff always addresses me by name. The location is great, just off Interstate 55. We always use the pool and the business center. We make our reservations on-line and save a few dollars.

Review collected in partnership with Hampton

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear James S, Thank you so much for reviewing our hotel! Our team strives to make you feel welcome and addressing you by name are just one of the ways we do this! Great Tip...booking on-line through the hampton.com website you get the Hampton Best Rate Guarantee. Jennifer Lorenz Sales Manager More 

Scottsdale
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 11, 2013

Great place to stay for business in Joliet, IL. Clean, friendly staff, and attention to detail not found in some other more pricy hotels. Near restaurants, shopping, and the interstate. A hearty breakfast is a bonus and is included.

Review collected in partnership with Hampton

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear ScottsdaleAZgirl, Thank you for sharing your feedback with us on Trip Advisor. I am very happy to learn that you and you enjoyed your stay with us and looking forward to the opportunity of welcoming you back in the future. I will make sure to share your comments with the entire team! Jennifer Lorenz Sales Manager More 

Sevierville, TN, United States
1 review
5 of 5 stars Reviewed May 4, 2013

Love the staff!! Everybody was very friendly and helpful...coming back for my Mom's 80th birthday party. The pool and hot tub were very nice, a good night's stay. They even had great "southern" biscuits on the breakfast...imagine my surprise. Very clean, good place to stay and near everything I need to get to.

Review collected in partnership with Hampton

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Jodie C, We're glad you loved our team. It's also nice to know you were able to take advantage of our HOT breakfast. Looking forward to seeing you for your mom’s 80th Birthday! See you soon! Jennifer Lorenz Sales Manager More 

Findlay, United States
1 review
5 of 5 stars Reviewed April 25, 2013

We feel at home here. This was our third stay and we will continue to use this location. We can visit with the family in the lobby, had supper there, and the kids can swim. They are very gracious hosts. Rooms were nice and breakfast was plentyful.

Review collected in partnership with Hampton

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Julie P, Thanks for taking the time to write about your recent stay. We're grateful that we are your preferred hotel when you stop in Joliet. We appreciate you noticing our teams’ consistent hard work when experiencing our hotel. Your feedback is much appreciated. Please don't hesitate to call on us whenever we can be of service Jennifer Lorenz... More 

Joliet, United States
1 review
5 of 5 stars Reviewed April 24, 2013

We had a great time for my daughter's 10th birthday party. The kids had a blast with all the time they got to spend in the pool. The goody bags were cute too! Will very seriously consider doing this again!

Review collected in partnership with Hampton

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Loretta V, Thanks for taking the time to write about your recent stay. We're grateful for the opportunity to host your daughters 10th Birthday Party. Our birthday packages make it easy for you because we provide the pizza, pop, cake, goody bags, pool and comfortable place to stay. We do have many themes of packages if you would like... More 

Glendale Heights, United States
1 review
2 of 5 stars Reviewed April 21, 2013

The person that checked me in, Barbara, was friendly, but very talkative to the point of being distracted from the check-in process. I needed to ask for my room key as she was busy pointing out where to eat in the area provided discounts by showing your room key. All the talk distracted me so much that I did not... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
COziemkiewicz, Director of Sales at Hampton Inn Joliet I-55, responded to this review

Let me begin by thanking you for choosing our hotel. We very much appreciate your business. Please accept my apologies for the concerns that you have raised in your review. I was both surprised and deeply disappointed by your recount of your experience with us. I assure you that it’s contrary to what our customers typically see from us. However,... More 

Auburndale, Florida
Contributor
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 8, 2013

iwas n the area for an extended time on business and had a suite that i was staying. fabulous corner garden tub and the room was super clean. i have to say also the breakfast is pretty darn good also. conveniently located to the interstate not far from the city. the service at the front desk is top notch. great... More 

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Deat TJ Bradford, Thank you for sharing your comments with us on Trip Advisor. We’re delighted you enjoyed your stay and hope you’ll come and visit us soon. From all of us at the Hampton Inn, thank you! Jennifer Lorenz Sales Manager More 

1 review
5 of 5 stars Reviewed April 3, 2013

I received great service from the time of the phone call making the reservations to the time I left. I know I would definitely stay there again. The rooms were clean and very comfortable and the breakfast was very good. I do wish they had a few more hot choices but all in all it was good.

Review collected in partnership with Hampton

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Hampton traveler, Thank you so much for your 5 star review. We really appreciate you taking the time to write a review on your experience. We strive to make a good impression and I am glad that we did that starting on your first point of contact with our team. Hope to see you again soon when you travel... More 

Saint Louis, Missouri, United States
Senior Reviewer
9 reviews 9 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 1, 2013

It's everything you should expect from an Hampton Inn. It was clean, comfortable beds, and good breakfast. The location is sort of out there if you want to use public transportation. It is about a five minute walk from the mall, which is helpful for any last minute purchases.

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Katerina C, We appreciate your review! Thank you for taking the time to share the details of your recent stay. We look forward to being of service again in the future and earning that extra star rating from you. Jennifer Lorenz Sales Manager More 

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Additional Information about Hampton Inn Joliet I-55

Address: 3555 Mall Loop Drive, Joliet, IL 60431
Phone Number:
Location: United States > Illinois > Joliet
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Joliet I-55 2.5*
Number of rooms: 104
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Also Known As:
Hampton Inn Joliet i-55 Hotel Joliet
Joliet Hampton Inn
Hotel Style:
#1 Family Hotel in Joliet
#1 Business Hotel in Joliet

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