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All 23 Joliet hotels

Hampton Inn Joliet I-55

2.5 of 5 Hotel   |   3555 Mall Loop Drive, Joliet, IL 60431
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Hampton Inn Joliet I-55

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94%
Ranked #1 of 23 hotels in Joliet
Certificate of Excellence 2013
A recent review
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139 people have reviewed this hotel

Traveler rating
    106
    25
    3
    4
    1
See reviews for
44
32
12
36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very good staff, clean hotel, and great service. It is conveniently located right off the interstate. This is the 3rd year we have stayed here and never had any problems. I would give this hampton inn 5 out of 5 tomatoes.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear ScottmN8370JO, On behalf of the entire team at Hampton Inn Joliet I55, I would like to personally thank you for your very kind feedback and endorsement of our staff and property. We appreciate your continued loyalty to our hotel and look forward to the opportunity to welcome you back soon. I will make sure to share your comments with... More

Dwight, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is a newly remodeled hotel and it really looked nice. Very appealing and clean with good rooms. We did experience some issues when we stayed (the cable only partially worked) but the fantastic hotel staff took care of it right away. We were very pleased and would recommend this hotel to anyone in the area.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Ryan V, I just wanted to thank you for writing such a nice review! All of us at the hotel appreciate your business and your feedback!! We are very happy that you are pleased with our new look! Our entire staff takes pride in delivering amazing customer service, and we are privileged to be able to offer our guests... More

Madison, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We were greeted by friendly staff and checked in quickly. We were all able to get in a work out Saturday morning after a good night's sleep. It is great to have breakfast on site so we can eat as we would like.

Review collected in partnership with Hampton

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Kimberly S, Thank you for sharing your experience. We're glad that you found our team to be friendly and helpful during your stay. It's also nice to know you were able to take advantage of our great Hot Buffet Breakfast and our 24 hour fitness center. Both help to make a great start to your day! :) We hope... More

Peoria, Illinois, United States
1 review
5 of 5 stars Reviewed March 13, 2014

I thought the staff was outstanding. They were friendly, very positive and helpful. The rooms were very updated and clean. The breakfast had good healthy options. The workout room had new equipment with TV monitors. The location is very convenient for the Chicago area and much more reasonably priced than staying downtown. I will definitely come back to stay!

Review collected in partnership with Hampton

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Bradley M, Thank you for your wonderful review! We can't tell you how much we appreciate all your kind words. It is hearing such praise that makes us want to work even harder at what we do :) I am glad that you were able to enjoy our great work out facility and our great breakfast. Both are key... More

Allentown, Pennsylvania
1 review
5 of 5 stars Reviewed March 12, 2014

I am currently staying at the Hampton Inn in Joliet I-55. We got about 4 inches of snow overnight and this morning I walked to my rental car dreading the idea of cleaning it off. To my surprise, when I arrived at my car I found that a hotel employee had already cleared it off as well as several others... More

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Bethany H, Thank you for your great review! We so appreciate your nice comments!! I'm glad to hear that you were pleasantly surprised to have found your car cleaned off after the recent snow. Our staff works very hard to offer "unexpected delights" to all our guests. It is nice to know that you appreciated our gesture. Thank you... More

Illinois
1 review
5 of 5 stars Reviewed February 26, 2014

My husband and I stayed here for a staycation type of trip. Just solely for leisure and relaxation. Our room was one with the hot tub/whirlpool suite. It was so spacious and clean. We will definitely return. The only complaint is housekeeping making their rounds so early on a two nite stay, and not returning later to bring more towels... More

Review collected in partnership with Hampton

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Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Martell 4, Thank you for your 5 star review! We are very happy that you enjoyed your stay with us and found our hotel to be clean and spacious. I also would like to thank you for your feedback regarding the chlorine levels in our pool. I am happy to say that this situation has been addressed and corrected.... More

Joliet, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 24, 2014

Great staff and location. Walking distance to mall with plenty of restruants and stores. Convient to I55 and Rt 30. Stay here around 6 times a year and am always welcomed and looked after by great staff. Always fresh coffee in lobby and fresh fruit and breakfast is very sufficient.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Gary L, Thank you for your continued loyalty to Hampton and to our property! We are so happy that you are pleased with our staff and find our location to be convenient for your needs. Our entire team is grateful to have earned your recommendation to others traveling to Joliet. We look forward to welcoming you back the next... More

Carol Stream, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2014

Our stay was pleasant, facilities bright and clean, breakfast filling but the staff really put the rating over the top. My daughter left her iPod Touch and the Housekeeper found it and turned it in. The Front Desk staff called before we even knew it was missing. We were able to get it before we left town and our 11-year-old... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Patty O, Thank you so much for your kind words! We are truly happy that you enjoyed your stay with us! I know how frustrating and stressful that it can be to leave something of value behind ~ I'm so glad that our housekeepers were able to notify you that we found your daughter's iPod touch before you had... More

Urbana, United States
1 review
4 of 5 stars Reviewed February 17, 2014

The Hampton Inn in Joliet, IL, is clean, quiet and convenient to I-55. The room, pool and breakfast bar were all well maintained. The room was exactly as described online and nice and quiet. Our stay was restful.

Review collected in partnership with Hampton

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Barb C, Thank you for taking the time to write about your recent stay. We're glad to have the honor of presenting you with clean & comfortable surroundings! These attributes certainly help for a good night's sleep. We're grateful for your business and look forward to seeing you the next time that you are in Joliet! Thanks again, Karen... More

Romeoville, United States
1 review
5 of 5 stars Reviewed February 17, 2014

This is am excellent location. The hotel itself is beautiful. The staff goes above and beyond each and every time I stay there. The hot tub is GREAT. My children love the pool. We go here as often as we can just to get away and have NEVER been disappointed. A HUGE THUMBS UP.

Review collected in partnership with Hampton

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Cindy G, Thank you so much for the great review! We are so happy that you enjoy our property and our staff. We are delighted to be your hotel of choice when you are looking for a getaway! Thank you for your continued loyalty!! We look forward to welcoming you back soon :) Karen Young Sales Coordinator More

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Additional Information about Hampton Inn Joliet I-55

Also Known As:
Hampton Inn Joliet i-55 Hotel Joliet
Hampton Inn Joliet i-55 Hotel
Hampton Inn Joliet
Joliet Hampton Inn
Address: 3555 Mall Loop Drive, Joliet, IL 60431
Phone Number:
Location: United States > Illinois > Joliet
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Joliet
#1 Business Hotel in Joliet
#2 Romantic Hotel in Joliet
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Joliet I-55 2.5*
Official Description (provided by the hotel):
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