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All 23 Joliet hotels

Hampton Inn Joliet I-55

2.5 of 5 Hotel   |   3555 Mall Loop Drive, Joliet, IL 60431
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Ranked #1 of 23 Hotels in Joliet
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Shawn T Minooka, Illinois
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215 reviews from our community

Traveler rating
    162
    42
    5
    4
    2
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73
47
16
56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Minooka, Illinois
1 review
5 of 5 stars Reviewed 2 days ago NEW

Every single person on staff that we encountered had a smile and was eager to offer assistance. The rooms were really clean, the beds were comfy, the pool was filled with beach balls (what a fun way to turn a pool into a magical place of wonder), there was even a rubber ducky for the bathtub. Those little things like... More 

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Plover, Wisconsin
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Loved our stay. Clean, New, awesome. Staff was GREAT!!! They had some ridiculously rowdy teenagers (young adults?) staying there, Not the hotel's fault. I did end up having to call front desk. Within 2 minutes the kids were silent and stayed that way the rest of the night. Hotel magic? Just awesome! Seriously the nicest hotel room for this price... More 

Was this review helpful? Yes 1
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Kate 2003, Thank you for your review. I am very happy to hear that you enjoyed your stay with us. Though you encountered a hiccup in your stay with some rowdy teenagers, I am glad that our staff was able to resolve the matter, and that you were able to get a good night sleep. The title of your... More 

Amarillo
Contributor
14 reviews 14 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great hotel. Welcoming, helpful and friendly staff. The rooms were clean and accurately described on their website. The breakfast offered lots of variety and everything was tasteful and fresh. The lady running the breakfast area was very friendly without intruding on our breakfast. Good value for the area.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Brenda C, Thank you so much for your 5 star review! It is always nice to hear when our guests feel that they were well taken care of. Its also great to know that you enjoyed our cleanliness and value. We strive to offer the best hotel experience possible to each of our guests and when we receive glowing... More 

Calgary, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed here multiple times while travelling for work, and each time the service/quality was just as good, if not better. Rooms: Large, clean and quiet Beds: Super comfortable Service: Excellent! The staff is very friendly, and makes the stay feel like home. Breakfast: Hot breakfast and fresh fruits. Will definitely be continuing to stay here each time I travel to... More 

Was this review helpful? Yes 1
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Xin Z, Thanks so much for your great review! We really appreciate your comments! We are very happy that you feel like you are at your " home away from home" when traveling. We also feel like you are part of our family! I will share your kind words with the rest of the staff :) Thanks so much... More 

Akron, Ohio
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 23, 2015

Great location in Joliet - clean and comfortable - nice breakfast. We always stay here when visiting family and can count on Hampton quality. Like the option of check-in via internet before arriving - rooms nice size and food selection for breakfast is wonderful.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear JAB42, Thank you for a great review! Our entire team is grateful to be your hotel of choice when traveling to Joliet. It is great to hear that you enjoy our clean and comfy beds and our great morning breakfast. Both really help to start the day off right :) We look forward to seeing you again the next... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 16, 2015

Stayed Halloween night. Did not stay second night. It was a complete disaster. Hotel allowed kids to run the hallways all night. Calls to front desk fell on deaf ears. Used points to pay for stay most probably reason why hotel did not honor their satisfaction guarantee This hotel just does not care if their customers are treated properly

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Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Reklr, Thank you for your feedback. We apologize for any inconvenience that you experienced at our hotel. Our guests’ satisfaction is extremely important to us and we focus a great deal of our time and attention to it. I am truly sorry that you felt your needs were not met. At Hampton Inn, we stand by our 100% satisfaction... More 

Waukesha, WI, United States
1 review
5 of 5 stars Reviewed January 15, 2015

Came to area to plan my daughter's wedding. Great little hotel - nice, quiet, clean rooms, nice lobby and breakfast area. Very good hot breakfast. Friendly,supportive staff that really goes above and beyond. I will be staying here again.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Susan F, Thank you so much for sharing your feedback with us on TripAdvisor. We appreciate your comments! It is nice to hear that your found our hotel to be clean and quiet and our staff to be friendly. We strive to offer each of our guests the best hotel experience possible and I am glad to hear that... More 

St. Marys, Georgia
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 8, 2015

Easy check-in. I did not opt for the 'early' check-in but still received a room to my liking. Since I was in Chicago area I was interested in a Chicago style dipped roast beef sandwich. I asked the desk about a Big Al's roast beef but there weren't any near by. I decided to venture out but the desk clerk... More 

Was this review helpful? Yes 1
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear SSBN740, We appreciate your thorough review! Thank you for taking the time to share the details of your recent stay at our property. We are very happy that you enjoyed your stay with us and that you also got a chance to experience one of Chicago's great beef sandwiches! I'm very glad that our staff was able to guide... More 

Georgetown, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 1, 2015

The hotel was convenient to I-55 and the Joliet Mall with easy access. The room was clean and the beds were comfortable. The "free breakfast" was pretty much standard fare for such: cereals , eggs, pastries, and fresh fruit. A pleasant surprise was the condolence card in our room with a couple of goodies. I had told the person (Amy... More 

Was this review helpful? Yes 1
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Bighoss45, Thank you so much for sharing your comments about our hotel with us and other fellow travelers. We always appreciate our guest's feedback! Knowing what we are doing well and knowing what we are doing not so well helps us to keep at the top of our game. I am very sorry that your stay with us was... More 

Appleton, Wisconsin
Top Contributor
150 reviews 150 reviews
37 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed December 30, 2014

Location was adjacent to mall just off the highway and great spot for a stop between Chicago and Peoria. Clean, comfortable, and friendly staff. Breakfast was well rounded with waffles, french toast sticks, bacon, and the usual breakfast fare.

Was this review helpful? Yes 1
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear TravelerG8, Thank you for taking the time to write about your recent stay. We're glad to have the honor of presenting you with clean & comfortable surroundings! We are grateful for your business and look forward to serving you again in the near future. Karen Young Sales Coordinator More 

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Additional Information about Hampton Inn Joliet I-55

Address: 3555 Mall Loop Drive, Joliet, IL 60431
Phone Number:
Location: United States > Illinois > Joliet
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Joliet I-55 2.5*
Number of rooms: 104
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Also Known As:
Hampton Inn Joliet i-55 Hotel Joliet
Joliet Hampton Inn
Hotel Style:
#1 Business Hotel in Joliet
#1 Romantic Hotel in Joliet
#1 Family Hotel in Joliet

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