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All 23 Joliet hotels

Hampton Inn Joliet I-55

2.5 of 5 Hotel   |   3555 Mall Loop Drive, Joliet, IL 60431
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94%
Ranked #1 of 23 hotels in Joliet
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Christine M red wing, United States
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174 people have reviewed this hotel

Traveler rating
    129
    36
    4
    4
    1
See reviews for
57
40
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43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
red wing, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

far exceeded our expectations--especially for the price. everything was very clean, comfortable, quiet, all furnishing in great shape, good breakfast, helpful staff. We will definitely stay here again when in this area. also--we even got an AARP discount!

Review collected in partnership with Hampton

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Christine M, Thank you for your great review! We appreciate your feedback as do other fellow travelers. I'm so happy that our hotel exceeded your expectations. That is exactly what we aim to do. We try our very best to make sure that each and every one of our guests has a comfortable place to stay and experiences amazing... More

Washington DC, District of Columbia
Top Contributor
53 reviews 53 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Friendly service, clean and well-equipped room. Reasonable breakfast (but why don't Hampton Inns invest in real cutlery and crockery?). Overall the hotel was just right for what we needed on our road trip west, and on the old Route 66 as well!

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear StevenBeller, Thank you so much for sharing your thoughts about your recent stay at our property. We truly appreciate your business and your feedback. It is very nice to hear that you found our staff to be friendly and helpful and that you found your room to be clean and well equipped. We try very hard to make sure... More

United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff are very friendly and welcoming. The rooms and bathrooms are clean. Everything in working order. The bed and pillows were great! I got a better night's sleep there then I do at home. The breakfast was not bad. Hot scrambled eggs and sausage one day, hot cheese omelets and smoked sausage the next, plus the usual waffles, bagels... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Candice B, Thank you for taking the time to share your review on TripAdvisor. We value your comments! I'm very happy that you found our staff to be friendly, and our rooms to be in your words "very clean". We try very hard to make sure that each of our guests has the best hotel experience that they possibly... More

Highlands Ranch, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel felt like a bed and breakfast with the friendly staff who went out of their way. The facility was nicely kept and updated and really enjoyed the fitness center. We would definitely return and recommend this hotel to everyone. A special thanks to Ashley who assisted us above and beyond.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Shantell R, Thank you for all your kind words! We are so happy that you enjoyed your stay with us and found our hotel to exceed your expectations. Being compared to a bed and breakfast is quite a nice compliment! We try very hard to make sure that each of our guests feels welcomed and comfortable ~ I'm glad... More

Hattiesburg, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Very satisfying stay. Great customer service and helpful. Beds were awesome, very comfortable. The hotel was convenient to shopping and food places. The breakfast was great with plenty of selections. Enjoyed the stay very much.

Review collected in partnership with Hampton

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Shirley H, I'm so happy to hear that you enjoyed your stay at our hotel! Great Customer Service is something that we pride ourselves in and it's nice to know that you appreciate our efforts :) Our great hot buffet breakfast and our comfortable beds also help us to stand out amongst our competitors ~ I'm glad that you... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I had a wonderful stay. The whole staff from front desk, maintenance, breakfast area made sure everything about my stay was perfect. They made me feel like a VIP from the moment I arrived to the moment I departed. The service I enjoyed at Hampton Inn, Joliet I55 surpassed what I have experienced at much more expensive "four star" hotels.... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear doricc, I would like to thank you for taking the time out to share your thoughts about our hotel. I would also like to thank you for your high praise! Our amazing staff is the heart and soul of our property. Each aims to have everyone of our guests feel welcomed and comfortable, and takes pride in having you... More

Toronto, Canada
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 16, 2014

Stayed 9 days due to business trip. The room is clean and with nice decor. Pillows and sheets are extremely comfortable. Friendly staffs. Breakfast is good although doesn't change much daily. Sometimes there are free cookies in the afternoon/evening. I enjoyed the hot jacuzzi and pool. Great location because it is just next to the highway but it is not... More

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Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Jeremy_yip, Thank you for staying with us! I would first like to apologize for any problems that you may have encountered the internet at our hotel. We have actually just recently upgraded our service to provide faster and more reliable service to our guests. I'm sorry if the daily log in to connect to the service was inconvenient for... More

Mount Juliet, United States
1 review
4 of 5 stars Reviewed July 8, 2014

This hotel is located conveniently next to the interstate. The rooms are clean and very comfortable. We really enjoyed the hot breakfast. Check in and check out were very easy. The hotel staff was also very friendly.

Review collected in partnership with Hampton

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Anjie, Thank you for sharing your feedback with us on Trip Advisor. I am very happy to learn that you enjoyed your stay with us and look forward to the opportunity to welcome you back in the future. I will make sure to share your comments with the entire team! Thank you again, Karen Young Sales Coordinator More

Chesterfield, Missouri
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed July 8, 2014

I always enjoy using Hampton Inns when we are roadtripping; they tend to be consistently clean and comfortable. This hotel in Joliet tried hard, and succeeded, to go a bit beyond. A breakfast staffer even offered to make a cheese omelet for vegetarians in our group when all the egg products on the buffet had meat.

Review collected in partnership with Hampton

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear mench, Thank you for your comments and your loyalty to the Hampton brand! We truly value you thoughts and your business. I am very happy to know that you found our Hampton Inn efforts to exceed your expectations! With over 1800 Hampton Inns we consider that to be very high praise indeed!! I will share your nice comments with... More

Saint Louis, Missouri
Top Contributor
54 reviews 54 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 7, 2014

Lisa, who is in charge of the breakfast was unbelievable. The hotel was very crowded as was the breakfast area. Whether it was the mixed, sliced fresh fruit, pastries, coffee, or the entrees, it was as through there was an endless supply in spite of the breakfast crowds. Nothing was too much to ask of Audrey Morrow at the front... More

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear ytteba, Thank you so much for your review on our hotel and comments about many of our team mates! We appreciate all your kind words! Our teammates are the heart and soul of our hotel and love to serve each and every one of our guests. Thank you for noticing all their hard work! I will be sure to... More

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Additional Information about Hampton Inn Joliet I-55

Address: 3555 Mall Loop Drive, Joliet, IL 60431
Phone Number:
Location: United States > Illinois > Joliet
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Joliet I-55 2.5*
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Also Known As:
Hampton Inn Joliet i-55 Hotel Joliet
Joliet Hampton Inn

32 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Joliet #1 Romantic Hotel in Joliet #1 Family Hotel in Joliet
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Number of rooms
104

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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