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Hampton Inn Joliet I-55

#1 of 23 Hotels in Joliet
Certificate of Excellence
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3555 Mall Loop Drive, Joliet, IL 60431
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Hampton Inn Joliet I-55
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Hampton Inn Joliet I-55
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226 reviews from our community

Traveler rating
    170
    44
    6
    4
    2
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77
50
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60
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Durham, United States
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

You can never go wrong choosing Hampton Inn. I've stayed in a lot of them all over the US and you can depend on the high standards. This one upheld the standards. The breakfast had a good variety of hot and cold choices and always was good. The room was spacious and very comfortable

Review collected in partnership with Hampton

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Spencia J, Thanks for sharing your feedback from your recent visit to our hotel. I'm happy to hear that you enjoyed your stay. We truly appreciate your business and your loyalty to the Hampton brand. All of us at the Hampton Inn Joliet I55 hope to have the opportunity to serve you again soon. Please connect with us in... More 

Decatur, IL, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Room was great, clean, breakfast was great. The price was a little higher than I wanted to pay, but better quality hotel than the other hotels in the area. All the staff was very friendly and helpful!

Review collected in partnership with Hampton

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Hi Paul W, Thanks so much for your great review. We appreciate your kind words! It is always great to hear when our guests have "great experiences" at our hotel. We aim to offer the best hotel and best service to all our guests and it is wonderful to hear that you enjoyed! We would love to have you back... More 

Contributor
12 reviews 12 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a one night stay at this hotel before doing the NASCAR experience at Chicagoland Speedway. It was very clean, bed very comfortable and the bathroom had ample room for both my toiletries and my husbands. Great bathroom light to put your make-up on ladies. We spent the previous night at a 5 star hotel downtown Chicago. I would... More 

Was this review helpful? Yes 1
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Rochelle, Thank you for sharing your comments about your recent stay at our hotel. It is so nice to hear that you found your room to be clean and comfortable. Our housekeeping staff prides themselves in offering our guests impeccably clean rooms, and it is nice to hear that you were able to notice their efforts. It is also... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have come to this hotel for several years and it is alway clean and has a very friendly and helpful staff. The rooms are comfortable and well taken care of. Appreciate the microwave and refrigerator

Review collected in partnership with Hampton

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear scottmN8370JO, Thank you for your review! We appreciate your feedback and also your loyalty to our hotel! It is nice to hear that you appreciate the cleanliness of our property and the friendliness of our staff. We do our very best to make sure that each of our guests has a great experience when they stay with us and... More 

Nashville, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 16, 2015

The trip was good and the hotel was like all Hampton Inns. I stay at Hamptons 10 plus times a year. Over the past year, it has been impossible to get internet without using my personal hotspot on my phone. Whatever they did to change their service really needs to go back to the way it was.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Shannon, Thank you for sharing your review of our property. We appreciate your feedback and also your loyalty to the Hampton brand! I am sorry to hear that you found the internet at the hotel to be difficult to access. We strive to offer our guests their best hotel stay possible and reliable internet service is something that we... More 

Brooklyn, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 15, 2015

We traveled with a group for a tumbling competition and this hotel was AMAZING.. Great service, Clean rooms, and Great pool area for the kids.. We'll stay again next year. Great location..easy to get to..

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Tera W, Thanks so much for your great review. We are so happy that you and your group enjoyed your stay at our hotel! We pride ourselves in offering our guests impeccably clean rooms & amazing customer service. So glad that you were all pleased with our hotel and staff. We look forward to seeing you all again next... More 

Oakwood, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 9, 2015

This hampton has always made our stay comfortable and welcomed. I would recommend this hotel due to the convenience off of I55, I would Highly recommend this hotel.. The staff is friendly and your stay is worry free.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Peggy L, Thank you for you kind words. We appreciate your review of our property! It is nice to hear that you enjoyed your stay with us and that we are your hotel of choice when in the Joliet area. We look forward to seeing you again next time . Karen Young Sales Coordinator More 

ROCHESTER
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 6, 2015

I was extremely impressed because small things like this make an experience go from "good customer service" to making us feel like we're part of the family and we were more than just guests. We had a complicated reservation because we had 2 separate reservations that we wanted combined into one. Not only did the young lady that check us... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Michael R, Thank you for your wonderful review of our property. We value your feedback and feel honored to have your recommendation to others who will be traveling to Joliet. It is wonderful to hear that you and your family enjoyed your stay with us and that you will be back in the future. Knowing that our staff made... More 

Rock Island, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 24, 2015

Staff is very accommodating, rooms are very nice, and location to restaurants, shopping, and interstate is desirable! Continental breakfast, as well as "breakfast on the go" were excellent! Highly recommend this hotel for all business and personal trips!

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Hi Annette, Thank you for sharing your review of our property. Your kind words will be shared amongst our staff! We are very happy that you find our team to be accommodating to your needs and also happy that you enjoy our morning breakfast options. We strive to make each of our guests feel welcome and also to offer them... More 

Adrian, Michigan
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 17, 2015

My husband and I were on our way home and called the 888 number to make a reservation for the night. We arrived later and after a few hiccups our reservation was found. The front desk was very helpful. We were pleasantly surprised at how nice the room was. My only complaint was I did not care for the comforter.

Was this review helpful? Yes 1
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear ACSHU12, I would first like to apologize for any problems that you may have encountered with reservations at our hotel. We aim to have the reservation process an easy one for our guests to utilize, and I am sorry to hear that you encountered difficulties. I am happy to hear that the front desk was able to assist with... More 

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