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All 23 Joliet hotels

Hampton Inn Joliet I-55

2.5 of 5 Hotel   |   3555 Mall Loop Drive, Joliet, IL 60431
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94%
Ranked #1 of 23 hotels in Joliet
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
jeremy_yip Toronto, Canada
  • Overview
  • Reviews (167)
  • Photos (44)
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167 people have reviewed this hotel

Traveler rating
    124
    34
    4
    4
    1
See reviews for
55
38
14
41
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Any
English first
Toronto, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed 9 days due to business trip. The room is clean and with nice decor. Pillows and sheets are extremely comfortable. Friendly staffs. Breakfast is good although doesn't change much daily. Sometimes there are free cookies in the afternoon/evening. I enjoyed the hot jacuzzi and pool. Great location because it is just next to the highway but it is not... More

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Jeremy_yip, Thank you for staying with us! I would first like to apologize for any problems that you may have encountered the internet at our hotel. We have actually just recently upgraded our service to provide faster and more reliable service to our guests. I'm sorry if the daily log in to connect to the service was inconvenient for... More

Mount Juliet, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel is located conveniently next to the interstate. The rooms are clean and very comfortable. We really enjoyed the hot breakfast. Check in and check out were very easy. The hotel staff was also very friendly.

Review collected in partnership with Hampton

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Anjie, Thank you for sharing your feedback with us on Trip Advisor. I am very happy to learn that you enjoyed your stay with us and look forward to the opportunity to welcome you back in the future. I will make sure to share your comments with the entire team! Thank you again, Karen Young Sales Coordinator More

Chesterfield, Missouri
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I always enjoy using Hampton Inns when we are roadtripping; they tend to be consistently clean and comfortable. This hotel in Joliet tried hard, and succeeded, to go a bit beyond. A breakfast staffer even offered to make a cheese omelet for vegetarians in our group when all the egg products on the buffet had meat.

Review collected in partnership with Hampton

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear mench, Thank you for your comments and your loyalty to the Hampton brand! We truly value you thoughts and your business. I am very happy to know that you found our Hampton Inn efforts to exceed your expectations! With over 1800 Hampton Inns we consider that to be very high praise indeed!! I will share your nice comments with... More

Saint Louis, Missouri
Top Contributor
54 reviews 54 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lisa, who is in charge of the breakfast was unbelievable. The hotel was very crowded as was the breakfast area. Whether it was the mixed, sliced fresh fruit, pastries, coffee, or the entrees, it was as through there was an endless supply in spite of the breakfast crowds. Nothing was too much to ask of Audrey Morrow at the front... More

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear ytteba, Thank you so much for your review on our hotel and comments about many of our team mates! We appreciate all your kind words! Our teammates are the heart and soul of our hotel and love to serve each and every one of our guests. Thank you for noticing all their hard work! I will be sure to... More

Grayville
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel last month for 3 weekend nights. We had to move from another hotel, because they were booked for the weekend. We asked for a first floor room and was provided it without any problem. The room was very clean. Bed was comfortable. Furnishings were lovely. All the staff we encountered were great. We didn't eat... More

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear BJMC444, Thank you for selecting our hotel! I’m so glad that you enjoyed your stay with us and found our staff to be very friendly and helpful. Thank you also for noticing how clean our rooms are! I will pass that compliment on to our terrific housekeeping staff. I will also pass along your comment about the washcloths! If... More

Marseilles, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Hotel is always nice and neat and the staff are always polite and friendly. The rooms are good, in a clean state and welcoming after a long day at work. Internet access was available and a nice hearty breakfast available in the morning at no additional charge.

Review collected in partnership with Hampton

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Michael C, Thanks for taking the time to write about your recent stay. We're grateful for the opportunity to provide you with a "home away from home" while traveling on business. Your feedback is very much appreciated. We will share your comments amongst our staff. Please don't hesitate to call on us whenever we can be of service. We... More

1 review
5 of 5 stars Reviewed 4 weeks ago

Staff, which includes the night desk clerk, morning desk clerk, breakfast lady and the maintenance man we met on the elevator, were awesome. The rooms were very nice and the breakfast was great! We don't normally write reviews, but this hotel and staff deserve the acknowledgement of being GREAT! Will definitely stay here again the next time we are passing... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear jamesr08484OC, Thank you so much for taking the time to share your comments on our property and all your high praise! We value all your kind words! We work very hard to make sure that each of our guests feel welcomed and appreciated. I am very happy that you found this to be the case! We would love to... More

La Crosse, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff was incredibly helpful, all smiles, and courteous. Everything was clean and orderly, and I felt right at home staying here. My only (VERY minor) issue is that the breakfast (which is fantastic) was over by 10 A.M. Not being a morning person myself meant I had limited time to enjoy the breakfast spread (which was unlike any breakfast... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Jesse P, Thanks for sharing your feedback from your recent stay. We're so glad that you gave our Hampton a try! We appreciate all your kind words and are happy that you found our hotel to be in your words "Fantastic". We all try our best to make sure each guest has a positive experience when they stay with... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed June 18, 2014

Stayed one night while visiting family. Joe from front desk was exceptionally friendly. Breakfast attendant also very nice. Bed was comfortable and room was clean and spacious. Was given corner room on first floor which was perfect for my stay with two boisterous children. Pool was clean and warm, as well as hot tub.

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Carol b, Thank you for sharing your comments on TripAdvisor and for your 5 star review. We're grateful for the opportunity to serve. Your compliments will certainly be shared with Joe & the rest of our team. We look forward to welcoming you back the next time that you are in Joliet. Karen Young Sales Coordinator More

Grand Ledge, Michigan
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 15, 2014

We checked in late and there were snacks and beverages waiting. Our room was clean, and accomodating. The bathroom was suprisingly spacious. The breakfast was good, and the staff was very friendly. I would absolutely stay here again.

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Julissa M, On behalf of the entire team at the Hampton Inn Joliet I55, I would like to personally thank you for your very kind feedback and endorsement of our staff and property. We appreciate your loyalty to the Hampton brand, and look forward to the opportunity to welcome you back soon. I will make sure to share your... More

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Additional Information about Hampton Inn Joliet I-55

Address: 3555 Mall Loop Drive, Joliet, IL 60431
Phone Number:
Location: United States > Illinois > Joliet
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Joliet I-55 2.5*
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Also Known As:
Hampton Inn Joliet i-55 Hotel Joliet
Joliet Hampton Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in Joliet #1 Romantic Hotel in Joliet #1 Business Hotel in Joliet
Hotel Class
Official Description (provided by the hotel)
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Number of rooms
104

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