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Hampton Inn Joliet I-80

#2 of 23 Hotels in Joliet
Certificate of Excellence
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1521 Riverboat Center Drive, Joliet, IL 60436
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Hampton Inn Joliet I-80
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349 Reviews from our TripAdvisor Community

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Traveler rating
    251
    74
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    4
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135
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Akron, Ohio
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Traveling back from Black Hills. Booked room over the phone with Jordan, afternoon-evening front desk. Excellent service! Booked room on top floor facing front of the hotel (back of hotel faces I-80). Had some doubts because hotel was close to the freeway, but room and bathroom were clean, quiet and bed quite comfy. Breakfast was adequate and had options. If... More 

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-80, responded to this review

Dear bstorm502014, Thanks so much for staying with us and sharing your kind review. It is wonderful to hear that Jordan was able to exceed your expectations with his great customer service skills. Its also wonderful to hear that you found your bed to be comfortable and cozy. A great night sleep definitely starts with a comfortable place to rest... More 

Springfield, United States
5 of 5 stars Reviewed 2 days ago NEW

Staff and Hotel was great, I would reccomend this location and plan to stay there again for future needs. The location at I80 was ideal for my travel needs. Staff was professional and friendly and very attentive to needs during the stay. There are a couple restraunts in the local area for meals and breakfast was always ready during the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-80, responded to this review

Dear Richard R, Thank you for choosing the Hampton Inn Joliet I80 for your last visit to the Joliet area. I’m glad you enjoyed your stay and found our staff to be very friendly and helpful. Also glad that you found our location to be convenient and nearby local restaurants. We look forward to welcoming you back again soon. Karen... More 

West Seneca
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Just like the Hampton Inn, the bed and pillows were amazing. The room size more than adequate. Just off the highway, this hotel was easy to get to. There were not many restaurants or other shopping very close by.

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-80, responded to this review

Dear Lynn H, Thanks so much for sharing your review. It is always great to hear when our guests tell us how much they love our comfy beds and our convenient location! I am sorry to hear that you did not find many restaurants or shopping areas to your liking nearby. We are actually located very close to many of... More 

Lexington, Kentucky
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I cannot say enough about how nice he staff was at the Hampton Inn. Friendly & helpful. The room was clean and had the amenities you expect from the Hampton chain. Location was a bonus for us, as we were only in Joliet for the night, so we were able to navigate easily.

Was this review helpful? Yes 1
Sales_Manager_0, Manager at Hampton Inn Joliet I-80, responded to this review

Dear Kristen B, Thank you for sharing your feedback on Trip Advisor. We are all very happy to learn that you enjoyed your stay at our hotel. All of us at the Hampton Inn look forward to the opportunity to welcome you back in the future. I will make sure to share your comments with the entire team! Thanks again,... More 

Level Contributor
6 reviews
5 of 5 stars Reviewed 1 week ago

Stopped overnight. The staffs were excellent. The room is very nice. Pillows were so soft. Bed is very comfortable. The comforter were so soft and comfy. There is a casino 'Hollywood Casino' is very close. We stopped to visit the casino. They charge $4 for a beer even you are gambling. No complimentary drinks. But we had fun. Nice break... More 

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-80, responded to this review

Dear Corinna W, Thanks for taking the time to write about your recent visit. We're grateful for the opportunity to provide a clean and comfortable place for you to stay while travelling to Joliet. Your feedback and your business is very much appreciated. Please let us know when we can assist with future reservations. Karen Young Sales Coordinator More 

Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We arrived after a long day of driving desperate for a place to sleep. We were greeted by Ashley who was soo soo pleasant , helpful and extremely caring. All the hotels in the area were sold out and since we were two families who were exhausted we were desperate to find a hotel. Ashley was invaluable in taking the... More 

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-80, responded to this review

Dear helen s, Thank you for sharing your review. I am sorry that our hotel did not have availability during the time you were in Joliet. I am very happy that Ashley was able to assist with finding accommodations for your family at a nearby hotel. Your kind words about Ashley's bubbly personality and great customer service skills will be... More 

Santa Barbara, California
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Kudos to Ashley at the front desk for letting us take shelter in a severe thunderstorm and being so friendly. What a gem! The hotel was fully booked, but we will definitely be back. The hotel is easy to find, is quite pretty, and is even near a Cracker Barrel.

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-80, responded to this review

Dear SB_Sunset, Thanks so much for sharing your experience. We agree, Ashley is a gem! Sorry that the reason for your stop was due to severe weather, but so happy that we could oblige! Hope to have the opportunity to host you in the future ~ we will try and order up some better weather :) Thank you again, Karen... More 

East Moline
2 reviews
4 of 5 stars Reviewed 2 weeks ago

The Hampton Inn has easy access off of Interstate 80. The staff was courteous and checking in did not take much time. The room was clean, quite and the complimentary internet access worked well for what I was needing to accomplish. Channel selection has a good variety of programs.

Review collected in partnership with Hampton

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-80, responded to this review

Dear Billie Mac H, Thank you very much for staying with us! We appreciate your kind feedback. Our team works very hard to make this a great place to stay for each of our guests, and we enjoy hearing when we have accomplished this! We look forward to hosting you again in the future and earning your 5th star. Karen... More 

Traverse City, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

This hotel was clean and pleasant as Hampton Inns always are. After a very long day's solo drive I smiled when I saw a small "rubber ducky" on the edge of the tub, and one of the towels folded in the shape of an elephant. The staff was very pleasant and welcoming

Review collected in partnership with Hampton

Was this review helpful? Yes
Sales_Manager_0, Manager at Hampton Inn Joliet I-80, responded to this review

Dear Peg S, Thanks so much for your review of our Hampton. Its great to hear that you enjoy our brand!! Each of our teammates loves making our guests feel welcomed and well cared for ~ the rubber duckies and the towel animals are just a couple of ways that we try and make you feel at home :) We... More 

Marietta, Ohio
Level Contributor
291 reviews
291 hotel reviews
common_n_hotel_reviews_1bd8 210 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I arrived early afternoon for a 10 hour stay, plenty of room to park a semi along road in front of motel..I wanted a top floor room because I sleep through the afternoon-evening and its quieter but since I was checking in that early I was told that nothing was available on top floor that early, that was understandable and... More 

Was this review helpful? Yes
Sales_Manager_0, Director of Sales at Hampton Inn Joliet I-80, responded to this review

Dear Teamster175, Thank you for being a loyal Hilton Honors Diamond member! I apologize that we were not able to meet your top floor request. I understand that the rate was a lot for a 10 hour stay but unfortunately we rent our rooms by the day not the hour. Thank you for your feedback and we hope you will... More 

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