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Hampton Inn Joliet I-80

2.5 of 5
1521 Riverboat Center Drive, Joliet, IL 60436
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Hampton Inn Joliet I-80
Ranked #1 of 23 hotels in Joliet
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99 reviews from our community

    Trip type
Traveler rating
    76
    17
    4
    0
    2
Date Rating
Bettendorf, Iowa
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed May 14, 2013 NEW

As a hilton honors member and travel 90% of the year... I will not be returning. I had a limb or object fall on top of my car to leave a $480 "dent" and paint fix on my BMW, filed claim with manager and she was very rude and unhelpful. Would not give insurance number or copy... Staying at neighboring... More

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See 2 more reviews by janecekcustoms for Joliet
Sales_Manager_0, Manager at Hampton Inn Joliet I-80, responded to this review
May 16, 2013

Dear Janecekcustoms, First of all, thank you for your review of your past stay at our hotel. I am so sorry that our manager was not more helpful towards you regarding the dent in your car and that she did not provide you the service you deserve. I was both surprised and deeply disappointed by your recount of your experience... More

Peoria, Illinois
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 13, 2013 NEW

We were in town to attend a wedding and reserved a room for one night. Quick prompt check in. Room had 2 queen size beds. Very clean and liked that a clean duvet cover is put on the bed. We were on the second floor and immediately noticed that we could hear the sweeper running in other rooms as well... More

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Grand Rapids, Michigan
1 review
5 of 5 stars Reviewed May 8, 2013

This hotel far exceeded our expectations! The room and lobby layouts were unique. The breakfast area and housekeeping staff were attentive and friendly. Everything was spotlessly clean. This hotel is making every effort to stand out from the rest. They are thinking way outside the box with little extras that really make a difference. A very pleasant surprise!

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Review collected in partnership with Hampton

Joliet, Illinois
1 review
5 of 5 stars Reviewed May 7, 2013

I have been a guest at many hotels across North America and none of them have made me feel more at Home than this one. Michelle always greets me with enthusiasm and is extremely polite each and everytime. Hampton Inn should be very proud to have her as an employee. The accommodations are very clean and the breakfast is always... More

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Sales_Manager_0, Manager at Hampton Inn Joliet I-80, responded to this review
May 13, 2013

Dear Andrew36185, Thank you very much for staying! We appreciate the kind feedback. Our team works hard to make this a great place to stay for our guests, and we enjoy hearing when we have accomplished this! I will be sure to recognize Michelle for her consistent Outstanding Service! Jennifer Lorenz Sales Manager More

Lake in the Hills, Illinois
1 review
5 of 5 stars Reviewed May 5, 2013

Took my best friend to a show @ the Rialto Theatre and stayed overnight in this hotel. It was the most pleasant stay in any hotel I've ever experienced. Michelle was working the front desk and she was amazing! She was warm,personable,professional and just an extremely nice young lady. Truly went above and way beyond to ensure we had everything... More

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Sales_Manager_0, Manager at Hampton Inn Joliet I-80, responded to this review
May 6, 2013

Dear Richard E, Thank you for the feedback on your recent stay. We're grateful for the opportunity to serve. Your compliments will certainly be shared with Michelle & Diane. We look forward to welcoming you back! Thank you for choosing Hampton Joliet! Jennifer Lorenz Sales Manager More

Washington, United States
1 review
5 of 5 stars Reviewed April 24, 2013

In the recent past I spent 4 months in Joliet and stayed and several local hotel chains. This Hampton Inn is the best, and one huge reason is the great staff! They took personal interest in me and anything I might need. One minor thing is that you might want to request a room on the non-highway side. It can... More

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Review collected in partnership with Hampton

Sales_Manager_0, Manager at Hampton Inn Joliet I-80, responded to this review
April 29, 2013

Dear Daniel A S, Thank you for recognizing our hard working team. We work hard to make you feel at home and go above and beyond to do this. I am so glad to hear that we are your hotel of choice when visiting the Joliet area. Thanks, Jennifer Lorenz Sales Manager More

United States
1 review
5 of 5 stars Reviewed April 20, 2013

Professional and friendly staff. Our group (appx 10 people) utilized the lobby table area in the evening to play various card games. Since there were so many of us, we would not have been able to accomplish gathering in a hotel room. Also, some room had adjoining room ability.

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Review collected in partnership with Hampton

Sales_Manager_0, Manager at Hampton Inn Joliet I-80, responded to this review
April 29, 2013

Dear Cindy W, Thank you for sharing your feedback with us on Trip Advisor. I am very happy to learn that you and your group enjoyed your stay with us and looking forward to the opportunity of welcoming you back in the future. I will make sure to share your comments with the entire team! Thanks, Jennifer Lorenz Sales Manager More

Mt. Laurel, NJ
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 17, 2013

While driving cross country on I 80 helping my mom move, we tended to stay at places that had free wifi and free breakfast. Hampton inn was usually our best option for the price but I think this was the best Hampton Inn we stayed at. Ashley the front desk girl was so sincerely pleasant it was refreshing. The rooms... More

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Sales_Manager_0, Manager at Hampton Inn Joliet I-80, responded to this review
April 29, 2013

Dear Aliph77, Thank you for staying with us! Our team strives to make you feel at home and it is so nice to see that you recognized it. Your compliments will certainly be shared with Ashley and our team. We're grateful for the opportunity to serve. Thank you for choosing Hampton Inn Joliet! Jennifer Lorenz Sales Manager More

Brentwood, New Hampshire
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2013

I stayed at the I-80 while on business for my company. In one word phenomenal. When you’re not at home you want to be recognized. That’s what they do, with a wonderful and genuine good morning and welcome. There was ample parking and when snow arrived the facilities team would clean your car off! The rooms are immaculate, the lobby... More

Was this review helpful? Yes 1
COziemkiewicz, Director of Sales at Hampton Inn Joliet I-80, responded to this review
April 26, 2013

Let me begin by thanking you for choosing our hotel! We greatly appreciate your review of the Hampton Inn Joliet I-80. I'm happy to hear that our hotel made you feel welcome! Our goal is to be your home away from home. If you're ever back in the area, we would love to see you again! Sincerely, Cindy Pell Director... More

Centre Hall, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 13, 2013

I have been very happy with this Hampton Inn. We stop at this Inn about 3 to 4 times a year. I like it because I feel like I am at home. The bed is comfortable. The food is excellent and every thing is clean and well maintained. These are very important to me.

Was this review helpful? Yes 2
Sales_Manager_0, Manager at Hampton Inn Joliet I-80, responded to this review
April 15, 2013

Dear Darlene K, Thanks for taking the time to write about your recent stay. We're grateful that we are your preferred hotel when you stop in Joliet a few times per year. We appreciate you noticing our teams’ consistent hard work when experiencing our hotel. Your feedback is much appreciated. Please don't hesitate to call on us whenever we can... More

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Additional Information about Hampton Inn Joliet I-80

Also Known As:
Hampton Inn Joliet i-80 Hotel
Hampton Inn Joliet i-80 Hotel Joliet
Hampton Inn Joliet
Joliet Hampton Inn
Address: 1521 Riverboat Center Drive, Joliet, IL 60436
Phone Number:
Region: United States > Illinois > Joliet
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Joliet
#3 Business Hotels in Joliet
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Joliet Hampton Inn is a three story building with interior corridors. The lobby is tastefully decorated for each holiday to make guests feel right at home. Each guest is greeted by warm, friendly faces throughout their stay. Each stay is backed by our 100% satisfaction guarantee. ... more   less 
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Hampton Inn Joliet I-80
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