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All 23 Joliet hotels

Lexington Inn & Suites - Joliet / Plainfield / I-55 North

2.5 of 5 Hotel   |   3231 Norman Avenue, Joliet, IL 60431 (Formerly Holiday Inn Express Joliet-Plainfield)
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Ranked #14 of 23 Hotels in Joliet
A recent review
5 of 5 stars reviewed 1 week ago
Rogersvani
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50 reviews from our community

Traveler rating
    14
    13
    17
    2
    4
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15
5
6
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I travel to this property quite a bit. The staff are always smiling and are so welcoming. The rooms are always so clean and fresh. They have a wonderful hot breakfast every morning. And the winner is the nice clean indoor pool and hot tub. I spent most of my time in the pool are and the breakfast area running... More

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1 review
1 of 5 stars Reviewed July 24, 2014 via mobile

My boss and I do a lot of traveling to the Chicago area and we stay in many different hotels, never have I ever felt this ignored. We arrived at the hotel and had no problems other than the WiFi speed being next to nothing. So if you plan on using the internet you might want an air card or... More

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oakland ky
Top Contributor
50 reviews 50 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 22, 2014

after some intial confusion as to the reservation the gentleman at the counter made some calls and accomadated us, very nice hotel. rooms very clean, bath very clean, good flat screen. carpets, as always not up to the standard set by the rest of the room. nice breakfast. 2nd stay here and, hopefully not my last

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 16, 2014 via mobile

Clean, quiet , and friendly. Conveniently located to shopping, restaurants and major highways. Free breakfast good. Only chair in room was desk chair. Would have liked a comfy chair in room. Price adequate for accommodations.

Was this review helpful? Yes 1
Belleville, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 16, 2014

The staff at this hotel is top notch-very friendly and eager to please, but once you get off the main floor, the hotel has a strong odor of stale cigarettes. I tried to air out the room by opening the window and cranking the AC, but even with the temp set at 60 the room never really got cold. Except... More

Was this review helpful? Yes 1
Milwaukee, Wisconsin
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 14, 2014

Even though advertised as remodeled, rooms appear only partially remodeled. It looked like possibly new carpeting and window treatments. Free breakfast is supposed to be 6-9:30, but they do put the food away before 9:30. Staff was very nice. Bathrooms old and tired. Ours had filler where shower rod had done damage. It also had a weird unpleasant odor when... More

Was this review helpful? Yes 1
Lakeside, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 11, 2014

I stayed there for three days and I did have an issue with my sink and after I spoke to Rich the manager he was more than helpful. I had also thought I lost my wallet while in Chicago and phoned the hotel and spoke to Andrew he was so kind and checked my room and there was my wallet... More

Was this review helpful? Yes 2
Honolulu, Hawaii
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 2, 2014

I booked my reservation through Priceline.com. My check-in experience was interesting...I arrived very early in the morning. I was told by the check-in clerk "yes, you are really early". It just happened that the Hotel Manager was also at the desk and said, "let me see what we have that's ready". He checked the system, found a room and began... More

Was this review helpful? Yes 1
Missouri
Contributor
12 reviews 12 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 29, 2014

I paid $67 per night for this hotel. I thought it was good for the price I paid. I found the staff to be nice and the hotel to be clean. There was a breakfast offered, but I didn't eat there. It is a good location right off I-55 across from a mall. It is in an area with several... More

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Peace Dale, Rhode Island
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 5, 2014

The ONLY good thing about my two-night stay here was a staff member named "Barbara" who worked the breakfast buffet. Barbara was the only staff who smiled at me or made eye contact. She was very nice!!! All of the other staff were very "cold" and did not even acknowledge me or any other customers from what I witnessed. The... More

Was this review helpful? Yes 4
Rich H, Manager at Lexington Inn & Suites - Joliet / Plainfield / I-55 North, responded to this review

We thank you for your visit to Lexington Inn & Suites Joliet. It was a great pleasure serving you, and we thank you for your comments. We also welcome you to come back to our location again when you’re in the area, as well as let your co-workers, friends and family know about us. We apologize about the bad “trash... More

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Additional Information about Lexington Inn & Suites - Joliet / Plainfield / I-55 North

Address: 3231 Norman Avenue, Joliet, IL 60431 (Formerly Holiday Inn Express Joliet-Plainfield)
Phone Number:
Location: United States > Illinois > Joliet
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Lexington Inn & Suites - Joliet / Plainfield / I-55 North 2.5*
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Also Known As:
Holiday Inn Express Joliet-Plainfield Hotel Joliet
Holiday Inn Joliet
Joliet Holiday Inn

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