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Lexington Inn & Suites - Joliet / Plainfield / I-55 North

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3231 Norman Avenue, Joliet, IL 60431 (Formerly Holiday Inn Express Joliet-Plainfield)
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1 room 1 guest
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Lexington Inn & Suites - Joliet \/ Plainfield \/ I-55 North
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67 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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English first
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    (67)
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    (18)
  • Jun-Aug only
    (21)
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    (14)
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East Lansing, Michigan
1 review
1 of 5 stars Reviewed 1 week ago

The first, second and third room I was assigned had not been cleaned. When I finally got into a room that was made up, it was full of bugs...on the walls, on the floor, in the bathroom. The room smelled bad and I found a partial meal left by the previous occupant. When I complained, the manager was very rude.... More 

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Flora, Illinois
1 review
1 of 5 stars Reviewed 2 weeks ago

Do not stay at this hotel. Non-smoking rooms smell like smoke. Housekeeping does not give new towels daily. The towels I did get were dirty and appeared to have been dried, but not washed. Toothpaste stains on washcloths. Room had stained floor, dead spider stuck to the wall, and dirt webs hanging from the ceiling. Also had killed two bugs... More 

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Travelers are raving about these Joliet hotels

Jackson, MO
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We ended up making a last minute trip to Joliet due to a family illness. We were pleasantly surprised by our stay here. It was much nicer than anticipated, due to price of rooms. I booked our rooms online. Check-in took a little longer than expected because there was only one clerk at desk and she was busy helping a... More 

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1 review
5 of 5 stars Reviewed July 25, 2015

I had a enjoyable comfortable stay in this very clean hotel and also the staff was awesome. Everyone so well helpful. I also liked the young lady by the name of ros. She was so extremely helpful and so comfortable to talk to it was like we were family and that felt genuine. To top it off breakfast is also... More 

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Waterloo, Iowa
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 23, 2015

When you book nonsmoking then you do it for a reason and just because you decide to say it's nonsmoking you need to clean the room and 3rd floor to really make it nonsmoking! We moved floors and felt like we had checked in to a new property-no more cigarette smell or dirty carpets on 2nd floor. Attention to details... More 

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Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 18, 2015

Checked in on a Saturday in July it was very hot outside that day. Walked into the place and still felt hot in the lobby, that should have been a sign, then got in elevator and was hotter and smelled like cigs, yucky!!! Got to the room and a dead bug on the seat...NEVER AGAIN DONT STAY HERE

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Forest Lake, Minnesota
2 reviews
1 of 5 stars Reviewed July 17, 2015

Unacceptable and filthy conditions. We tried three rooms all that looked not cleaned or partially cleaned. All three had significantly stain carpet and dirty walls. Hallways were all not vacuumed and the first floor smelled like sewer. The elevator look like it had vomit in it .The front desk attendant was friendly but apologetic for the poor conditions. Breakfast food... More 

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Camp Springs, Maryland
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 10, 2015

Had a very nice stay and would definitely stay here again. Only thing they need to improve its the quality of their wash clothes and towels. Although the bed was comfortable it was way to soft but better than some places I've stayed. Staff was excellent, booked a non smoking room on line but the staff didn't have the information... More 

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Epping, New Hampshire
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 31, 2015

My husband and i booked this hotel last minute due to a long day traveling back home. The staff were friendly and genuinely cared that i had a good stay. The room was clean and the bed was comfy. The breakfast was average but the value was great.

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Kilbourne, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 2, 2015

This is the nicest place I have ever stayed, friendly and feels like home. All the staff made me feel like an old friend and took great care of me. I have felt safe and secure, and that is important since I was alone. The room was nice and spacious and extra clean. The bed and pillows were quite comfortable.... More 

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