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All 23 Joliet hotels

Lexington Inn & Suites - Joliet / Plainfield / I-55 North

2.5 of 5 Hotel   |   3231 Norman Avenue, Joliet, IL 60431 (Formerly Holiday Inn Express Joliet-Plainfield)
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Lexington Inn & Suites - Joliet / Plainfield / I-55 North
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Ranked #12 of 23 hotels in Joliet
A recent review
5 of 5 stars reviewed 5 weeks ago
JenRicH639 Homer Glen, Illinois, United States
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42 people have reviewed this hotel

Traveler rating
    13
    11
    14
    1
    3
See reviews for
13
6
4
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Toronto, Canada
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago

We had a disastrous experience with the Lexington in Joliet, IL and will NEVER use Lexington again. We had a guaranteed reservation pre-paid through Expedia for 2 rooms for 3 nights. We had car problems on the way down and I phoned the hotel directly to tell them we would be very, very late as a result and not be... More

Was this review helpful? Yes
Hortonville, Wisconsin, United States
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel was very outdated, the room smelled as if it was a smoking room, the lamp did not work, carpet worn, bad setup, fixtures and sockets loose almost dangerous. Also snapped a photo of a bug on thd bed. Flooring around the pool was dirty. Breakfast was ok. We will chose a different hotel even if we pay more... More

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Homer Glen, Illinois, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Had a great stay. The satff are very accommodating. I will continue to highly recommend this hotel. I also highly recommend for everyone to stay at this hotel.. They have the same great manager and same great staff. They had a special going on and believe me it was a great deal. The rooms look better than my last visit... More

Was this review helpful? Yes 1
Homer Glen, Illinois, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Had a great stay. The satff are very accommodating. I will continue to highly recommend this hotel. I also highly recommend for everyone to stay at this hotel.. They have the same great manager and same great staff. They had a special going on and believe me it was a great deal. The rooms look better than my last visit... More

Was this review helpful? Yes
oakland ky
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed February 25, 2014

travel alot, always on a budget. always leary. booked here because super 8 was remoceling their smoking rooms. best descion ever. turns out i had looked at this place 8 months ago when it was a $150/night holiday inn express. wont go into detail because everything was class a: beds (better than class a), room, cleanliness, accomadations, breakfast, location, you... More

Was this review helpful? Yes 3
Rich H, General Manager at Lexington Inn & Suites - Joliet / Plainfield / I-55 North, responded to this review

Thank you for the wonderful review! I am happy to hear you enjoyed your stay! Our staff strives to make each and every stay as comfortable and efficient as possible. The housekeeping staff performing the cleaning of our guest rooms have been addressed and shown this great comment, as well as the rest of the staff. We as a team... More

1 review
5 of 5 stars Reviewed February 18, 2014

I had a nice time there peace and quiet and the beds were nice and comfortable the staff was courteousand I will be back this weekend!! I didn't try the pool or breakfast because i woke up and came in late but I will.

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Rich H, General Manager at Lexington Inn & Suites - Joliet / Plainfield / I-55 North, responded to this review

Thank you for the wonderful review! I am happy to hear you enjoyed your stay! Our staff strives to make each and every stay as comfortable and efficient as possible. The Front Desk Agents, performing excellent guest service the night of check-in, and the next day at check-out have been recognized. I hope upon your return to our property that... More

Morristown, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 19, 2013

I never heard of Lexington Inn & Suites until I stayed at this location in Joliet, IL. I was told they were formally an Holiday Inn. The staff go above and beyond at this location to ensure that your stay is cozy and comfortable. The rates are good especially for being a corporate traveler. Anyway, the breakfast was hot and... More

Was this review helpful? Yes 1
Rich H, General Manager at Lexington Inn & Suites - Joliet / Plainfield / I-55 North, responded to this review

We thank you for your visit to Lexington Inn & Suites Joliet and wishing you a Merry Christmas and a safe New Year 2014. It was a great pleasure serving you, speaking with you, and we thank you for your comments. We also welcome you to come back to our location again when your in the area, as well as... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 18, 2013 via mobile

I have to say that this property has really come a long way. They have and still have great staff and a yummy hot breakfast . Anything you needed the staff would take care of you. I will surely be back to this location next month. They are also no longer an Holiday Inn express.. The name Lexington Inn and... More

Was this review helpful? Yes 1
Rich H, General Manager at Lexington Inn & Suites - Joliet / Plainfield / I-55 North, responded to this review

We thank you for your visit to Lexington Inn & Suites Joliet. It was a great pleasure serving you, and we thank you for your comments. We also welcome you to come back to our location again when your in the area, as well as let your co-workers, friends and family know about us. We at the Lexington Inn &... More

Austin
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 4, 2013

This hotel is under new ownership, but was still very similar to a Holiday Inn Express (HIE). The indoor pool is nice, the breakfast is the same as HIE breakfasts, rooms similar, etc. The location is great, right off of I-55 and across the street from the Joilet Mall and restaurants. No complaints.

Was this review helpful? Yes 4
Rich H, Manager at Lexington Inn & Suites - Joliet / Plainfield / I-55 North, responded to this review

We thank you for your visit to Lexington Inn & Suites Joliet. It was a great pleasure serving you, and we thank you for your comments. We also welcome you to come back to our location again when your in the area, as well as let your co-workers, friends and family know about us. We at the Lexington Inn &... More

Niles, Illinois
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 27, 2013

I recently stayed at the HIE in Joilet-Plainfield for leisure to go to a haunted house, and the Mall. The location of the hotel is great! Right off I-55, across the street practically to the Louis-Joliet Mall, and many restaurants near-by. Kind of inconvenient that it shares the street with a car dealership, so a huge truck loaded with cars... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Lexington Inn & Suites - Joliet / Plainfield / I-55 North, responded to this review

Dear BrittSchomp, Thank you for staying with us and leaving a review. We are glad to see that you left some feedback on what you liked as well as what fell below your expectations. We are deeply sorry for any inconveniences you have experienced. We take all comments into consideration and welcome any opportunity to improve. We are hospitality professionals... More

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Additional Information about Lexington Inn & Suites - Joliet / Plainfield / I-55 North

Also Known As:
Holiday Inn Express Joliet-Plainfield Hotel Joliet
Holiday Inn Express Joliet-Plainfield Hotel
Holiday Inn Joliet
Joliet Holiday Inn
Address: 3231 Norman Avenue, Joliet, IL 60431 (Formerly Holiday Inn Express Joliet-Plainfield)
Phone Number:
Location: United States > Illinois > Joliet
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 23 hotels in Joliet
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Lexington Inn & Suites - Joliet / Plainfield / I-55 North 2.5*
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