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Red Roof Inn Chicago Joliet

1750 McDonough St, Joliet, IL 60436
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Red Roof Inn Chicago Joliet
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Ranked #10 of 23 Hotels in Joliet
A recent review
5 of 5 stars reviewed 3 days ago
BobbiJo70
Review This Hotel

178 reviews from our community

Traveler rating
    72
    48
    21
    16
    21
See reviews for
35
36
40
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (178)
  • Mar-May only
    (44)
  • Jun-Aug only
    (52)
  • Sep-Nov only
    (43)
  • Dec-Feb only
    (39)
All months
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

This reveiw is for team member Michelle in Joliet.She went above and beyond her duties. She handles her job very well. It was hectic the night we stopped in. But she was a trooper and great with the situation. I will be staying there again. Thanks Michelle!!!! The room was very clean and nice. Could use better heating but it... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

I stay in a lot of hotels Red Roof Inn is always good, the lobby is nice the clerk was very friendly. I would recommend this location. it is also on a very good location. not quite sure how to put 200 characters in here

Was this review helpful? Yes
Ava_Adediwura, General Manager at Red Roof Inn Chicago Joliet, responded to this review

Dear Hercules1stof1000s, Thank you kindly for taking the time to write such a wonderful review. I have shared your review with my team and they were all smiles to see that you are valued guest enjoy your stay at our location. We take extreme pride in providing our guest with a memorable experience. Again, thank you for taking the time... More 

Clarks Summit, Pennsylvania
1 review
1 of 5 stars Reviewed 2 weeks ago

Rooms looked very nice since they were renovated but beware! The first room I had had loose molding holding the lock mechanism and was very unsafe. So then they moved me to another room and I was bitten by Bed Bugs!!!

Was this review helpful? Yes
Ava_Adediwura, General Manager at Red Roof Inn Chicago Joliet, responded to this review

Dear Harrison586, I sincerely apologize your stay was such an unpleasant one. I understand your dissatisfaction and concern. Bed bugs are not a problem which is caused by the hotel. They are brought in by guests, usually on or in their luggage by hitching a ride on the bags or in the freight boxes in airplane baggage compartments. There is... More 

Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As soon as walk into the lobby Amy was their to greet me with kindness she was a very big help to me. She single Halsey made my choice for my hotel one my stay. It well be once a week do to this business I do. Amy made my choice where I stay so I well be here once... More 

Was this review helpful? Yes
Ava_Adediwura, General Manager at Red Roof Inn Chicago Joliet, responded to this review

Dear Scott S, Thank you for taking the time to write a wonderful review for "Awesome Amy". She was very delighted to receive the recognition of you our valued guest. I shared your feedback with my team as feedback from all of our guest is extremely important. We were all pleased to hear that we have become your hotel of... More 

Worth Il
Contributor
18 reviews 18 reviews
16 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

yes very nice david at front desk friendly gave us the free water for the red card member for the room early check in helped rooms had good wall heat tv good wi fi good just a super relaxing day on a cold winter day -4 Joliet .....thanks red roof inn

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Ava_Adediwura, General Manager at Red Roof Inn Chicago Joliet, responded to this review

Dear Worhmoose, Thank you kindly for taking the time to write a review about your recent stay with us. David was very pleased when I shared your positive review with him and the rest of my team. As you mentioned in your review our Redi-Card members receive a 8 p.m. courtesy hold, 10pts on every dollar spent towards a free... More 

Joliet, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2015

Wonderful experience from check-in to check-out. On check-in I was greeted by Amy, she made me feel like I had known her for a longtime. through out my entire stay she would check in with me no matter how insignificant or major. I applaud her and the entire team of Red Roof Inn Joliet for their diligence to make me... More 

Was this review helpful? Yes 1
Ava_Adediwura, Front Office Manager at Red Roof Inn Chicago Joliet, responded to this review

MikeN, Thank you for your wonderful review regarding our Joliet location. Amy was all smiles when Ii shared your positive feedback with her and the entire team. As you mentioned in your review, "The Superior Kings Are The Best!" They come equipped with a micro-fridge, coffee maker, iron and iron board, hair dryer, and extended desk area. Please consider us... More 

Joliet, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 19, 2015

I love the service here, Amy at the front desk is always so nice and helpful. I love that it is pet friendly and that they are always friendly to my dog Lucy. The staff is always helpful and the property is always clean.

Was this review helpful? Yes 2
Ava_Adediwura, General Manager at Red Roof Inn Chicago Joliet, responded to this review

TimL, Thank you for taking the time to fill out a review. I have shared your feedback with Amy and My entire team. We are extremely grateful for your positive feedback and thank you for noticing the cleanliness of the room. We also have superior rooms should do decide to upgrade. These rooms are equipped with a microfridge, iron and... More 

Cincinnati, Ohio
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 27, 2015

Front desk was very helpful when I needed to connect with others in a difficult situation. I found I had to leave post haste. Red Roof kindly did not charge me for the room. When I did stay the next week, the service was excellent.And no bed bugs (a very important point)!!! Many good restaurant options in the area. Jeff... More 

Was this review helpful? Yes 1
Ava_Adediwura, General Manager at Red Roof Inn Chicago Joliet, responded to this review

Jeff Dorence, Thank you kindly for taking the time to fill out a review. We always love to hear positive feedback from our guest regarding their visit. I have shared your feedback with my team. As you mentioned in your review we are in close proximity to all local eateries. We do offer superior king rooms that include in room... More 

Lockport, IL
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 4, 2014

I recently had a one night stay at this hotel and was pleasantly surprised. My room was clean, comfortable and affordable. The front desk clerk David was extremely helpful and courteous. He also helped me set up a redicard account. I also lost my bracelet during stay and they were all so helpful in finding it. They do not have... More 

Was this review helpful? Yes 2
Ava_Adediwura, General Manager at Red Roof Inn Chicago Joliet, responded to this review

Dear Deek221, Thank you for taking the time to fill out a wonderful review. We pride ourselves on hiring honest employees with a hospitality heart. I am glad to see this was the case during your visit. I have shared your review with David and he was all smiles. It is a great pleasure seeing an employee being recognized for... More 

Laredo, Texas
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed December 2, 2014

Clerk wouldn't give me a king as she said key wasn't working right the night before, but didn't explain why it wasn't fixed. Door to room I got was sticking and wouldn't close properly. I finally got it to work by flipping deadbolt open and shut. When I went to office to tell clerk she just wrote down room number,... More 

Was this review helpful? Yes 2
Ava_Adediwura, General Manager at Red Roof Inn Chicago Joliet, responded to this review

Dear Maverick Travelor, Thank you for taking the time to write a review. Thank you for noticing the cleanliness of the rooms. However, I am extremely sorry that you was not impressed with our location. I have shared your review with my entire team and I sincerely hope that you will give us another opportunity to serve you in the... More 

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