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Red Roof Inn Chicago Joliet

1750 McDonough St, Joliet, IL 60436
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Red Roof Inn Chicago Joliet
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Ranked #7 of 23 Hotels in Joliet
A recent review
5 of 5 stars reviewed 3 weeks ago
WBL-66 Saint Paul, Minnesota
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221 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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  • All months
    (221)
  • Mar-May only
    (65)
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Saint Paul, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We arrived @ 8:30PM on 8/10/15 after driving 650 miles from New York. Michelle greeted us and began to review the reservation we made thru Price-Line. When it was determined that the reservation was in error, she immediately went to work to resolve the issue. She is a very capable professional, proficient, knowledgeable, considerate, and helpful. Once the error was... More 

Was this review helpful? Yes 1
Ava_Adediwura, General Manager at Red Roof Inn Chicago Joliet, responded to this review

Dear WBL-66, Thank you for taking the time to fill out such a wonderful review. I am extremely pleased that Michelle was able to assist you and get you checked into your room. At this location, we pride our self on having a hospitality heart in regards to you our valued guest. I am delighted to hear that this was... More 

Joliet, Illinois
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel was very clean and quiet. I had a wonderful night sleep and the staff was very knowledgeable and very friendly. I would recommend it to anyone that needs a good night sleep and friendly staff members.

Was this review helpful? Yes
Ava_Adediwura, General Manager at Red Roof Inn Chicago Joliet, responded to this review

Dear Lisa S, Thank you for taking the time to write a wonderful review. I do believe that I have an "awesome" team who takes pride in providing all of our potential and repeat guest with an enjoyable experience. Your review means so much to myself and my team and we are delighted to hear that you enjoyed a restful... More 

Clifton, New Jersey
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 29, 2015

Since I travel alone, I always try to find the cheapest places to stay as long as they are clean. I saw a sign on the highway for this Red Roof Inn for a low price but when I got there, they were out of the cheap rooms and offered me a more expensive room. When I pointed out to... More 

Was this review helpful? Yes 1
Ava_Adediwura, General Manager at Red Roof Inn Chicago Joliet, responded to this review

Bruce M, Thank you for taking the time to write a review regarding your recent stay at the Red Roof Inn Chicago-Joliet. We are very pleased that you enjoyed your visit. As you mentioned your review all of our rooms feature flat screen televisions and also come equipped with Serta pillow top mattresses. Again thank you for your review and... More 

Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 26, 2015

From the moment I entered my room, it was very musty smelling. When I departed, there was no de caf coffee in the lobby and the dark brew was warm/cool, and not hot. The staff seem lazy with little initiative. For the money (approx $100 night), I'd find a hotel. The description in the local hotel guide is very misleading.

Was this review helpful? Yes 1
Ava_Adediwura, General Manager at Red Roof Inn Chicago Joliet, responded to this review

Dear SiouxCityChefsSon, Thank you for taking the time to write a review regarding you recent visit to our location. I am extremely sorry that your stay was not an enjoyable one. It saddens myself and my team when even one customers walks away from our location not feeling completely confident in the service we provided our delighted in the condition... More 

Joliet, Illinois
1 review
5 of 5 stars Reviewed July 24, 2015

The motel was very clean and nicely laid out. My hubby has problems climbing stairs so they gave us a ground floor room which was greatly appreciated. The staff was superb. My heartfelt thanks goes out to both Michelle and Ava. They were so friendly and made our stay so enjoyable. Will be staying at a Red Roof Inn again... More 

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Ava_Adediwura, General Manager at Red Roof Inn Chicago Joliet, responded to this review

Dear Gail C, Thank you for taking the time to write a review regarding your lodging at the Red Roof Inn Joliet. My staff and my self are delighted that you had an enjoyable visit. It was a great pleasure to be of service to you and we look forward to your return to the Red Roof Inn Joliet. Sincerely,... More 

Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed July 23, 2015

Stayed at this hotel as it was one of the soonest hotels I've seen as soon as I got off the express way. I wasn't looking for anything in particular just an overnight stay in a clean room so that I could get some rest and continue my travel in the morning. I got here and I can honestly stay... More 

Was this review helpful? Yes
Ava_Adediwura, General Manager at Red Roof Inn Chicago Joliet, responded to this review

Dear Mrs. B, Thank you for taking the time to write a wonderful review of your lodging experience here at the Red Roof Inn Joliet. We are extremely grateful for the recommendation as my entire team works hard to provide all of our valued guest with an enjoyable experience. I am glad to see that we succeeded in our endeavors... More 

Leesburg, Virginia
Level Contributor
99 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed July 22, 2015

Stayed for one night on road trip. Hotel was conveniently located to interstate 80 and easy to find. We arrived late after a long day so the Bob Evans restaurant just across the parking lot was a bonus. Room was clean and items in good condition. No elevator to 2nd floor. Bed comfy with plenty of fluffy pillows. Bathroom clean... More 

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Ava_Adediwura, General Manager at Red Roof Inn Chicago Joliet, responded to this review

Dear 2Kim, Thank you kindly for taking the time to write such a wonderful review. As you mentioned, we are conveniently located off of interstate and were just a few feet away from Bob Evans. I am my staff were delighted that you enjoyed our Serta plus mattresses and that they provided you with a "Comfy" rest. We do offer... More 

Coal City, Illinois
2 reviews
4 of 5 stars Reviewed July 20, 2015

We stayed here after our house was hit by a tornado on June 22, 2015. At that time so many of us were displaced by the tornado that I was having a hard time finding a room, they had a room available for us and they also accepted my pets. It was very comfortable and everyone there was very nice... More 

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Ava_Adediwura, General Manager at Red Roof Inn Chicago Joliet, responded to this review

Dear TornadoVictim, Thank you kindly for writing a review. I am very pleased that during your time of need we were able to accommodate you. I cant even imagine being in that type of situation and being displaced. I am glad to know that my front desk clerk displayed a hospitality heart during your time of need. We welcome you... More 

Park City, Utah
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed July 19, 2015

Little did I know that Joliet, Illinois was such a popular town and all of the non-smoking hotel rooms would be booked. Luckily, and at the last minute, I found the last non-smoking King room available at The Red Roof Inn. This is an older hotel so things are a bit worn, yet our room had some updated amenities. The... More 

Was this review helpful? Yes 1
Ava_Adediwura, General Manager at Red Roof Inn Chicago Joliet, responded to this review

Dear Pattyweb, Thank you kindly for taking the time to write a review. I am pleased to hear that we were able to accommodate your non-smoking needs. I was also pleased to hear that the bed and air-conditioner were other amenities that you were also able to enjoy. However, I am extremely saddened that the condition of the bathroom was... More 

Texas
1 review
5 of 5 stars Reviewed July 17, 2015

After a very long drive I made it to the red roof inn and cared about nothing more then a good nights rest. I checked in and Amy was very pleasant and friendly. She helped me get settled and even offered a cup and freshly brewed coffee ... She deserves a raise. Nice that the hotel is located just minutes... More 

Was this review helpful? Yes
Ava_Adediwura, General Manager at Red Roof Inn Chicago Joliet, responded to this review

Dear Sandra Hines, Thank you for taking the time to write a review. I am glad to hear that Amy wonderful smile and awesome attitude attributed to you having a good stay. The commute as from our location to the express is extremely ideal as we are one of the first hotels you notice when exiting I-80. I I have... More 

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