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All 23 Joliet hotels

Red Roof Inn Chicago Joliet

2.0 of 5 Hotel   |   1750 McDonough St, Joliet, IL 60436
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Red Roof Inn Chicago Joliet
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68%
Ranked #10 of 23 hotels in Joliet
A recent review
4 of 5 stars reviewed 4 weeks ago
rollalong6 Windsor Heights, Iowa
  • Overview
  • Reviews (154)
  • Photos (9)
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  • Amenities
  • Q&A (1)
  • Room tips (27)
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154 people have reviewed this hotel

Traveler rating
    61
    44
    19
    13
    17
See reviews for
32
31
35
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Brooklyn, New York
1 review
2 of 5 stars Reviewed 1 week ago

I arrived in the lobby right after another gentleman and waited for his reservation to be entered. After he was finished, I was told to wait after the front desk clerk counted his cash drawer. (as an owner of a hospitality-driven business, they should teach basic skills like help the person in front of you!) During this period, he answered... More

Was this review helpful? Yes
Ava_Adediwura, General Manager at Red Roof Inn Chicago Joliet, responded to this review

Deb B, Thank you for your review. On behalf of my entire staff we are extremely sorry that you did not have a positive experience while choosing to lodge with us. We are deeply sadden that you our potential guest walked away feeling negatively impacted by our hotel. I have shared your review with my team. We are pet friendly... More

Windsor Heights, Iowa
Contributor
13 reviews 13 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Staff great, room clean, good wi fi. A bare bones type facility . The staff was fantastic, she even called after we settled in and ask if. Everything was ok. The room is not fancy but for a one night stand it is great. It is clean and has all you need. Just off the 80. Very much worth the... More

Was this review helpful? Yes 1
Ava_Adediwura, General Manager at Red Roof Inn Chicago Joliet, responded to this review

Thank you for taking the time to fill out a review. We sincerely appreciate your kinds. As you mentioned in your review we are conveniently located near all major shopping in eateries. We try to offer the "Best Rate" to you our valued and price conscience guest. I will be sure to share your review with my entire team as... More

Mascoutah
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 14, 2014

we made reservations on June 9 in order to receive the 20% discount. We reserved 2 rooms, 1 for 3 day and 1 for 1 day. when we made the reservations they told us no credit card was needed because my husband has a red card for red roof. we got there to check in on Friday and they had... More

Was this review helpful? Yes 2
Ava_Adediwura, General Manager at Red Roof Inn Chicago Joliet, responded to this review

Deanna M, Thank you for taking the time to write a review. We value all feed back from you our valued guest. As a Redi-Card member when you booked the reservation, you reserved it on a 8 p.m. hold. When you arrived at the location at 8:23 p.m. your reservation had been cancelled. However, the associate was able to provide... More

Perrysburg, OH
Top Contributor
161 reviews 161 reviews
142 hotel reviews
295 helpful votes 295 helpful votes
3 of 5 stars Reviewed July 9, 2014

I have to give this place a very mixed review. My room was really nice--comfortable bed, good wifi, fridge and microwave and excellent television. However, it had not been thoroughly cleaned: there was a large plate of rotting fried chicken sitting in the microwave. YUCK. The other major issue I had was that in the morning, 2 hours before I... More

Was this review helpful? Yes 1
Ava_Adediwura, General Manager at Red Roof Inn Chicago Joliet, responded to this review

Dear Flyer Montana, Thank you for taking the time to write a review about your recent visit to our location. I was glad that you enjoyed our Serta Plus Mattresses and or newly upgraded Wi-Fi system. I shared your review with Nichole and recognized her for the exceptional service that she provided you our valued guest. We strongly believe at... More

Senior Contributor
38 reviews 38 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 2, 2014

Went here after a long day of driving and was relieved to have great service from the guest relations person at the desk. It was a plus that the room came with wifi. The rooms were great for the $80 room that I got for the night. I would certainly go back to Red Roof Inn.

Was this review helpful? Yes
Ava_Adediwura, General Manager at Red Roof Inn Chicago Joliet, responded to this review

Dear Charles, Thank you for taking the time to write a wonderful review about your recent visit to our location. We offer our guest the "Best Available Rate" for our location and ensure that all rooms are cleaned up to our valued guest expectations. I sincerely hope that our new Serta plus mattresses allowed you to get a good nights.... More

WASHINGTON
Contributor
16 reviews 16 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 28, 2014

We checked tripadvisor before making reservations at this inn for 4 nights. It had a four star rating. We checked in then went to the room . . . we should have checked the room first. It was dirty (carpet, toilet, etc). My husband notified the front desk and the desk clerk, Nicole, came right to the room to look... More

Was this review helpful? Yes
Ava_Adediwura, General Manager at Red Roof Inn Chicago Joliet, responded to this review

Dear Deborah D, Thank you for taking the time to fill out a review of our location. Your feedback is very important to me and my team as we continuously look for ways to improve our guest perception of our location. I sincerely apologize for any inconvenience that you may have experienced while choosing to lodge with us. As proactive... More

1 review
4 of 5 stars Reviewed June 14, 2014

clean rooms ..safe area...great food places to eat and quiet and highway access..if was for a trip to chicago but instead we stayed on the out skirts of joilet....it was nice and saved us a lot of money.. i would recommend it to and one who has the time to travel 30 outside of chicago

Was this review helpful? Yes
Ava_Adediwura, General Manager at Red Roof Inn Chicago Joliet, responded to this review

Larry D, Thank you for taking the time to fill out a wonderful review of our location. As you mentioned in your review, we are ideally located right off of interstate I-80 and in close proximity to all major shopping and eateries. We serve a vast clientele and work extremely hard to ensure that our location is quiet and presents... More

2 reviews
5 of 5 stars Reviewed June 13, 2014

Nichole was superior she was very knowledgable and very friendly and very very helpful!!!Best customer service I have had in a long time!! :-) It was great walking into the office in the morning seeing her with a big smile.She greeted me right away and had fresh coffee made.

Was this review helpful? Yes
Ava_Adediwura, General Manager at Red Roof Inn Chicago Joliet, responded to this review

Chris L, Thank you for sharing your wonderful review of our location. It is always a pleasure to see one of our team members being acknowledge for "Superior Customer Service". Nichole is the shining star of our location and she is always delighted to greet you our valued guest with a welcoming smile. Nichole and the rest of the team... More

Mount Kisco, NY
Top Contributor
60 reviews 60 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed June 3, 2014

Check in couldn't find where to place us, it took a long time. Room was clean but loud parties in every room around us, very noisy. No laundry. The area didn't seem very safe and didn't have very many restaurants nearby. I would not stay again.

Was this review helpful? Yes 1
Ava_Adediwura, General Manager at Red Roof Inn Chicago Joliet, responded to this review

Thank you kindly for taking the time to write a review about your recent visit at our location. In your review you mentioned that room was clean. We try extremely hard to ensure our guest have a clean and comfortable room. All of our rooms are equipped with Serta sleeper mattress and we have recently upgraded our television package to... More

Lake Havasu City, Arizona
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 28, 2014

Room was fine, I was working a job there working nights. The maid would wake me up daily even with the "Don't disturb" sign on the door. Then thier computer system went down and for three days after the maid woke me up someone else would come by and ask if I was checking out today, which I wasn't. Didn't... More

Was this review helpful? Yes 2
Ava_Adediwura, General Manager at Red Roof Inn Chicago Joliet, responded to this review

Dear Sea Ray871, Thank you for writing a review about your recent stay with us. I was pleased to hear that you were happy with the room accommodations. However, I was sad that you felt your "Do Not Disturb" signage was not being honored. We rely on our guest to make us aware of any changes to there expected departure... More

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Additional Information about Red Roof Inn Chicago Joliet

Address: 1750 McDonough St, Joliet, IL 60436
Location: United States > Illinois > Joliet
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Chicago Joliet 2*
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Also Known As:
Red Roof Inn Joliet
Joliet Red Roof Inn

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style
#1 Best Value Hotel in Joliet
Hotel Class
Number of rooms
109

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Red Roof Inn Chicago Joliet and other travelers.
1 question

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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