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Clarion Hotel

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411 S. Larkin Avenue, Joliet, IL 60436 (Formerly Holiday Inn)
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81 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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  • German first
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    (81)
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    (21)
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    (14)
All months
Level Contributor
5 reviews
3 of 5 stars Reviewed 4 days ago NEW

Excellent customer service from staff. Very accommodating. Hotel hallways and common areas were dirty, crumbs all over for the entire stay, no one vacuumed. The elevator seemed like it needed service as well (abit scarey). The beds were too firm for my liking, but the breakfast was good. For the money, it was fine but I wouldn't pay top rates... More 

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St. Louis
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 5 weeks ago

This is an Econo Lodge with a Clarion sign on it. Rented 2 rooms both had very small bathrooms that were not clean. Hair and soap build up on the tubs. Air conditioner was putting out warm air in one of the rooms and we were told nothing could be done about it and no discount could be given because... More 

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Travelers are raving about these Joliet hotels

Thunder Bay, Canada
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed May 20, 2015

We stayed at this hotel 2 years ago for Living Legends of Paintball (5). This year, several friends had chosen this hotel again for the event so we decided to stay here again. This property is starting to show a bit dated now. The rooms were nice and clean, service was exceptional. The drawback for us was several issues in... More 

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aurora, co
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 19, 2015

Booked this property last minute via Hotwire, which had it listed as 2.5 stars. Elevator was kind of out dated, but when we entered the room, wow ! NICELY updated ! New, clean bathroom. Clean, white down comforters. Large HDTV with great reception. Good free Wifi in the room. Extra plug in's for electronic devices. AC worked great. I travel... More 

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Aurora, Illinois, United States
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed February 11, 2015

We are from Aurora, Il and stayed here over night because we attended a concert in Joliet. We stayed on the first floor. The room was clean, had a coffeemaker and a mini fridge. The lady who checked us in (I should have got her name) was extremely nice and accommodating. Check in was quick and easy. I picked this... More 

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ClarionHotelJoliet, Manager at Clarion Hotel, responded to this review

Thank You for sharing your comments regarding your recent stay with us. We look forward to having you stay with us again. More 

Indianapolis, Indiana
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 17, 2014

Stayed here for one night with my wife while in town for a Christmas party. Check in was a breeze and the room was clean and met my expectations. Only two minor annoyances. The bed had a pretty big sag in the middle (which was minor) and there was next to no hot water in the shower. When I asked... More 

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Hamilton, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 5, 2014

They were crawling around the beds WITH the lights on. Just glad we spotted them and got out before they made a meal of us and went home with us. The manager acted as if this happened all the time. She did refund our money but there was no apology or promise to fix the issue. Beware!!

Was this review helpful? Yes 1
ClarionHotelJoliet, Manager at Clarion Hotel, responded to this review

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Once we were notified, we did have a third party company come out to inspect the room along with the surrounding rooms. Their inspection concluded that there was no evidence of bed bugs found. We're very sorry you were... More 

Dubuque, Iowa
Level Contributor
238 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 356 helpful votes
2 of 5 stars Reviewed September 19, 2014

Reservations: Booked four rooms for NASCAR weekend well in advance. The person in our party who made the reservations was called four times to try to get him to release our reservations. Very odd! Hotel changed from a Holiday Inn to a Clarion in between the time of the reservations and the time of us arriving. Location: Conveniently located near... More 

Was this review helpful? Yes 1
Bernard, Iowa, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 15, 2014

First of all, the staff is amazing! Front desk clerk was great! Debbie from the restaurant treated us like family ....great food too! Room was clean. Easy to get to ...stayed for NASCAR Race. Would recommend and plan to stay again!

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Rockford, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 15, 2014

booked a room at this hotel over a month ago, Nascar weekend in Joliet, the hotel called me 4 days before my arrival and offers me a room at a different hotel close for less. I ask them why they would offer me this, no reply. I turn down their offer and ask them point blank, WILL I HAVE A... More 

Was this review helpful? Yes 1
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