We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 23 Joliet hotels

BEST WESTERN Joliet Inn & Suites

2.0 of 5 Hotel   |   4380 Enterprise Drive, Joliet, IL 60431
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Save up to 20%
Save Saved
You added BEST WESTERN Joliet Inn & Suites to your Saves list
BEST WESTERN Joliet Inn & Suites
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
71%
Ranked #6 of 23 hotels in Joliet
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
bflobear11 Buffalo, New York
  • Overview
  • Reviews (83)
  • Photos (40)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (11)
  • Location
  • More
true
Write a Review

83 people have reviewed this hotel

Traveler rating
    34
    25
    11
    12
    1
See reviews for
34
29
2
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Buffalo, New York
Top Contributor
123 reviews 123 reviews
17 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed yesterday NEW

A bit on the lower end of Best Westerns, but perfectly acceptable. Desk (owner?), Maids very friendly. Breakfast attendant, while competent, needs some customer service training. Room perfectly fine....only issue was poor water pressure in our third floor shower. We were assigned a room next to the elevator...no problem...elevator was whisper quiet. Pool/hot tub was well maintained and in a... More

Was this review helpful? Yes
Wauwatosa Wisconsin, United States
1 review
5 of 5 stars Reviewed yesterday NEW

The staff at this location make you feel welcome and at home. All go out of their way to make your stay enjoyable. Jay and Prahdip truly care about any problems the customers have and try to resolve them expediently. Cherie and Venessa make the evenings pleasurable and take care of the customers extra needs for towels, bedding, and other... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Mapleton, Iowa
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We were just passing through the area and have had good luck with the Best Western chain in the past. Check in was quick and easy. The desk clerk mentioned that they were full that night. (ok). We made out way to the room and found it to be damp and musty feeling. No, I didn't complain to the front... More

Was this review helpful? Yes
Chicago, Illinois
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I needed a place to get away. This hotel couldn't have been more perfect for what I needed. Quiet. Friendly staff. Nice room. Nothing fancy but it gets the job done. The have a pool, some workout equipment, and the continental breakfast.

Was this review helpful? Yes
Hollandale
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Excellent value - recent updates make it feel new. Rooms are nice sized, beds comfortable. Very warm, welcoming staff. The breakfast area was very clean and the attendant kept the hot food fresh and coffee pots filled. The hotel is not in an area that has a lot of restaurants and other hotels, so might be overlooked. It is easy... More

Review collected in partnership with Best Western

Was this review helpful? Yes
West Bend, United States
1 review
5 of 5 stars Reviewed 1 week ago

The BEST Western Joliet was outstanding. The staff was very professional and helpful, room was nice and big. The pool are was well maintained and spacious. Great location right next to major freeway and close to shopping, and restaurants. I would recommend it as a great place to stay if your our in the Joliet area.

Review collected in partnership with Best Western

Was this review helpful? Yes
Mount Forest, Canada
1 review
5 of 5 stars Reviewed 1 week ago

We were on our way home after a trip to Nashville TN, Lebanon MO, and Joliet Il. We were away 9 nights and stayed in Best Western Hotels for 8 of those nights. We always found the staff and accommodations to be excellent.

Review collected in partnership with Best Western

Was this review helpful? Yes
Eagan
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Nice and comfortable bed. The room was very outdated but it did have a nice new LG television. Nice bonus was the refrigerator that was included in the room. Bathroom was very spacious. Lots of parking space. Atrium glass needs cleaned.

Review collected in partnership with Best Western

Was this review helpful? Yes
Falls Church, Virginia
Top Contributor
50 reviews 50 reviews
35 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent one night here while driving across country and it was a perfectly good hotel, especially for the price. The room was large and clean although some of the fixtures, especially in the bathroom, looked pretty old and tired. There was a small workout room which was a nice perk and a relatively large indoor pool/hot tub. There was... More

Was this review helpful? Yes
Cincinnati, Ohio
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The accessible room has a bed that has been "cut down" but is so extremely uncomfortable that if you aren't crippled when you get there, you will be when you leave. When i expressed my concern to the desk they told me they were "sorry." So was I. You might want to bring your own air mattress, really. There are... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage BEST WESTERN Joliet Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN Joliet Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Joliet Inn & Suites

Address: 4380 Enterprise Drive, Joliet, IL 60431
Phone Number:
Location: United States > Illinois > Joliet
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Joliet Inn & Suites 2*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Priceline, Expedia, Travelocity, Tingo, Cheap Tickets, TripOnline SA, Hotels.com, BookingOdigeoWL and Venere so you can book your BEST WESTERN Joliet Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Joliet Hotel Joliet
Best Western Joliet Inn And Suites
Joliet Best Western

40 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (41)
Viewed
Room/suite (20)
Viewed
Hotel & grounds (8)
Viewed
Bathroom (3)
Viewed
Pool/beach area (2)
Viewed
Dining (4)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Joliet with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style
#5 Romantic Hotel in Joliet #6 Family Hotel in Joliet
Hotel Class
Number of rooms
62

Questions & Answers

Questions? Get answers from BEST WESTERN Joliet Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer