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All 23 Joliet hotels

Hollywood Casino Hotel

3.0 of 5 Hotel   |   777 Hollywood Boulevard, Joliet, IL 60436 (Formerly Empress Hotel )
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Hollywood Casino Hotel
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Ranked #17 of 23 Hotels in Joliet
A recent review
4 of 5 stars reviewed 3 weeks ago
Itsmekcr New Lenox, Illinois
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15 reviews from our community

Traveler rating
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    6
    2
    4
    1
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6
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1
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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A TripAdvisor Member
3 of 5 stars Reviewed 2 weeks ago

OK for a place to sleep but nothing special. Room looked exactly like their picture on the web site. Bed was OK regarding comfort. Bathroom could be cleaner. No coffee maker in room but offers free coffee and water in lobby at all times. Coffee was pretty good, no complaints. No hair conditioner, only shampoo and body lotion offered. Very... More

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New Lenox, Illinois
Top Contributor
50 reviews 50 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here one night, the ladies at the front desk were very nice, our room was very clean and comfortable and nicely decorated. The shuttle bus driver was very pleasant and arrived quickly when requested. I booked on hotels.com and had absolutely no issues. I can se us coming here again, with the casino and restaurants just a shuttle... More

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Top Contributor
50 reviews 50 reviews
3 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 12, 2014 via mobile

We stayed in our motorhome in their campground. Good level paved site. Elect & water, no sewer at site. Eady access dump behind the hotel. Easy access off I-80. Would stay again. Also ate in casino. Soup & half sandwich. Decent. Would have liked to have won in casino.

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Fennville, Michigan, United States
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 17, 2014

Stayed two nights at the Hollywood Casino Hotel in Joliet, IL. Very clean rooms. Friendly front desk staff. Liked that we could walk across the parking lot to the casino. Not being connected to the casino the hotel was very quiet. Continental breakfast was plenty to keep you going until lunch. We were comped for a meal at the buffet... More

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Kenosha, Wisconsin
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 18, 2014 via mobile

Just checked in and can't believe this is a hotel attached with a name of a casino!! This place is not worth 150 a night!! No room service no bellhop and the front desk can't even call you a damn cab!! Sorry to say but this place is not worth $75 a night!! Better off at comfort inn!! The rooms... More

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Crest Hill, Illinois
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed May 6, 2014

Beds are so soft you can't enjoy a good nights sleep, your partner moves a centimeter and it's as if you're on a water bed and then you're wide awake. There is not a fridge in the room which we were prepared for and brought a cooler to fill w/ice for things we brought to keep cold - no fridge... More

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Burlington, Wisconsin
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 27, 2014

The matresses are very uncomfortable. The rooms do not come with hair conditioner and shower gel. It sounds nit picky but it took 20 minutes to detangle my hair. The front desk gave us incorrect info on casino restaurant hours.

Was this review helpful? Yes 1
Palatine, Illinois
Contributor
12 reviews 12 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed April 23, 2014

Sadly, i am just able to give 2 stars for this hotel as well. We booked via Expedia a 1 Queen size bed room. But we got a 2 full size beds room. We complained, but they told us they are out of the type of room we reserved (????). The hotel itself is very outdated and would need a... More

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Rockford, Illinois
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 7, 2014

My family and I stayed at the Hollywood Casino hotel for christmas eve. It was delightful. The rooms were large, clean, comfortable and right across the parking lot from the casino. The entry to the hotel offered a park lot setting with about 50 deer feasting right by the road. What a delight! The staff was friendly, the shuttle driver... More

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Orland Park, Illinois
Top Contributor
60 reviews 60 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 3, 2014

We could not have picked a better time to stay at the Hollywood Casino. The room looked out over the beautiful landscape surrounding the hotel, and with the fresh snowfall it truly added a romantic touch. The service and cleanliness of the rooms should also be mentioned, along with a very nice breakfast! If you wish to spend time at... More

Was this review helpful? Yes 1
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Additional Information about Hollywood Casino Hotel

Address: 777 Hollywood Boulevard, Joliet, IL 60436 (Formerly Empress Hotel )
Location: United States > Illinois > Joliet
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hollywood Casino Hotel 3*
Number of rooms: 100
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