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Motel 6 Chicago Joliet - I-55

3551 Mall Loop Dr, Joliet, IL 60431
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Motel 6 Chicago Joliet - I-55
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Motel 6 Chicago Joliet - I-55
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    50 Reviews from our TripAdvisor Community

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    Traveler rating
      8
      21
      7
      7
      7
    See reviews for
    12
    8
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    8
    Rating summary
    • Location
      4 of 5 stars
    • Sleep Quality
      3.5 of 5 stars
    • Rooms
      3.5 of 5 stars
    • Service
      3.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (8)
    Date | Rating
    • English first
    • German first
    • Any
    English first
    • All months
      (50)
    • Mar-May only
      (4)
    • Jun-Aug only
      (20)
    • Sep-Nov only
      (17)
    • Dec-Feb only
      (9)
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    1 of 5 stars Reviewed 2 weeks ago

    I only came here because red roof inn was booked and boy I made the wrong choice. It was horrible. Everything from the customer service to the cleanliness of the room. I even requested a refund and was denied because it was after a certain time! This place is full of junkies and alcoholics. Horrible!

    Was this review helpful? Yes
    6Team, Brand Experience Team member at Motel 6 Chicago Joliet - I-55, responded to this review

    Dear Lopez, Thank you for sharing your concerns. Please know the service issues you describe are an exception to our guest commitment and as such, we apologize. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service... More 

    New York City, New York
    Level Contributor
    13 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 5 helpful votes
    3 of 5 stars Reviewed May 30, 2015 via mobile

    This is okay for a overnight stay, there was a delay at check in, no one was at front desk for nearly 10 minutes, the girl finally showed up like she had just gotten up! No wifi, microwave, and iron in room. Bed was comfortable &clean close to highway, nice area.

    Was this review helpful? Yes 1
    Earlysville, Virginia
    Level Contributor
    75 reviews
    11 hotel reviews
    common_n_hotel_reviews_1bd8 19 helpful votes
    3 of 5 stars Reviewed May 13, 2015

    Typical bare-bones Motel 6 experience except the management is much more friendly than at most inexpensive places. Room was clean and had been partially renovated recently. Sign is hard to see! Building & entrance is hidden behind another motel. Rather limited parking situation could be a problem for those with a large vehicle. Be sure to park headed outward so... More 

    Was this review helpful? Yes 1
    Milwaukee, Wisconsin
    Level Contributor
    4 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 6 helpful votes
    5 of 5 stars Reviewed January 23, 2015

    Stayed at the Motel 6 off of I-55 in Joliet last night. NOT Motel 6 off of I-80. Big difference! Got there late, no problem checking in. Courteous front desk person. Got to room, found it clean, warm, and welcoming. One of the 'new' rooms from M6. Great pillows, comfy mattress, great bathroom, flat screen TV. Everything was above expectations... More 

    Was this review helpful? Yes 3
    Hamilton, Canada
    Level Contributor
    6 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    1 of 5 stars Reviewed January 13, 2015

    I traveled here from Canada with a few friends of mine. We booked our 2 rooms months in advance for a pretty low price. Closer to the date of the festival when rooms were very scarce in the city, the owner cancelled our rooms and gave them to someone else. After fighting over the phone, we got 2 rooms back... More 

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    Travelers are raving about these Joliet hotels

    Chicago
    Level Contributor
    6 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    4 of 5 stars Reviewed October 6, 2014

    Generally this hotel is an average for its class. The bad: Relatively small rooms. No lobby whatsoever, I mean it, not even a small one. They advertised free Wi-Fi, which wasn't free. I didn't plan on using it as hotel's Wi-Fi usually horrible, but it is annoying that they lied that way. The good: Very affordable. Fairly clean. Very convenient... More 

    Was this review helpful? Yes 1
    Eau Claire, Wisconsin
    Level Contributor
    102 reviews
    20 hotel reviews
    common_n_hotel_reviews_1bd8 35 helpful votes
    2 of 5 stars Reviewed September 16, 2014

    We stayed here last year for the NASCAR race at Chicagoland and it wasn't too bad so we gave it another try. First, just to vent, the lodging industry continues to gouge during NASCAR races in spite of attendance being down (the stands may have looked full but only because they eliminated thousands of seats). When a property like Motel... More 

    Was this review helpful? Yes 1
    6Team, Brand Experience Team member at Motel 6 Chicago Joliet - I-55, responded to this review

    Dennis, Thank you for posting your review. We are committed to delivering a clean, comfortable room and apologize for any failure in following through on that commitment during your recent stay. We invite you to contact our Guest Relations at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future. More 

    Bristol, United Kingdom
    Level Contributor
    65 reviews
    17 hotel reviews
    common_n_hotel_reviews_1bd8 40 helpful votes
    2 of 5 stars Reviewed September 16, 2014

    Rooms etc are ok. We actually like most motel 6. Staff here are unhelpful. Only when we complained and the manager came to see us was there anyone with a brain or manners. He was lovely and made up for this experience. Don't pay for the wifi. Go without. It isn't per room. It's per device. Miss selling!

    Was this review helpful? Yes 1
    6Team, Brand Experience Team member at Motel 6 Chicago Joliet - I-55, responded to this review

    Dear Guest, Thank you for taking the time to share your review. Please know the service issues you describe are an exception to our guest commitment and as such, we apologize. We are glad to be able to provide Wi-Fi to our guests and apologize for the inconvenience you experienced with our policy. We encourage you to contact our Guest... More 

    Carmel, New York
    Level Contributor
    3 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 5 helpful votes
    4 of 5 stars Reviewed August 1, 2014

    It is a motel not a hotel. The room was updated, clean, simple, (bed, TV, bathroom) and best of all no carpeting so no stains or weird smells. There were no frills (not even a box of tissues) but it definitely served its purpose. Very convenient for people with dogs though not a lot of places for walking them. I... More 

    Was this review helpful? Yes 5
    Hattiesburg, Mississippi
    Level Contributor
    27 reviews
    12 hotel reviews
    common_n_hotel_reviews_1bd8 8 helpful votes
    2 of 5 stars Reviewed July 16, 2014 via mobile

    The room feels a lot like a college dorm room . . . Not terrible, but I wouldn't stay here again if I could avoid it. The one queen bed with microfridge room is tiny. There was some sort of paper stuck in the AC vent and cobwebs in the lamp. The bed was firmer than I like. The front... More 

    Was this review helpful? Yes 1
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