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All 23 Joliet hotels

Harrah's Joliet Hotel And Casino

3.5 of 5 Hotel   |   151 North Joliet Street, Joliet, IL 60432
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Ranked #9 of 23 hotels in Joliet
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A recent review
5 of 5 stars reviewed 3 weeks ago
BillOney Cambodia
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185 people have reviewed this hotel

Traveler rating
    75
    64
    16
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    15
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29
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • Any
English first
Marco Island, Florida
2 reviews
1 of 5 stars Reviewed 3 days ago NEW

My daughter was getting married in august of 2014. Months before the wedding she contracted with Harrahs in Joliet to fill a block of rooms. What a mistake this was. Numerous people called to book for one to two nights. Numerous people , including myself ,were advised that no such block existed. The person I was talking to was not... More

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Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We called Harrah's Joliet at their local number but were unfortunately transferred to India where I spoke with a person who agreed to give us a COMPLIMENTARY early check in as it was my birthday and I needed to refrigerate my insulin. Upon arrival at 2pm we were very rudely told that we would have to pay $11something for early... More

Was this review helpful? Yes 1
Cambodia
1 review
5 of 5 stars Reviewed 3 weeks ago

I visited with friends on a Friday night. Walking in everyone said hello! The valets were friendly and down to earth, the security guards who ceded me had a nice conversation with me, and the floor staff was very accommodating. They even had a free band playing! I didn't win (I expected not to ;-)) but we had fun anyways.... More

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Oswego, Illinois
Senior Reviewer
9 reviews 9 reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Easy check in and courteous service. Rooms have nice additions and are very comfortable. Always important for hotel rooms to be clean. This is a nicely managed casino and hotel. Restaurants selections feature quality food.

Was this review helpful? Yes 1
Angleton, Texas
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Enjoyed our stay at Harrah's. Loved the bed - slept like I was at home. The room was clean and loved the size of the bathroom. Also, the view of the river was great. The food in the Reserve was exceptional; in Flavors was above average for buffet-style dining. Staff were friendly, knowledgeable and professional. Had a great time in... More

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Sean M, Manager at Harrah's Joliet Hotel And Casino, responded to this review

Thanks for the review! Glad to hear you enjoyed your stay! More

Toronto, Canada
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Below is my summary of our experience: - casino is very small and crowded - rooms are nice but are way overpriced for being an hour from Chicago - charged us a $10 early check-in fee for arriving at 230pm instead of after 4pm - would not let any Canadians into the casino even if they had government issued ID... More

Was this review helpful? Yes 6
Sean M, Manager at Harrah's Joliet Hotel And Casino, responded to this review

Hi David. Thank you for your feedback and we are sorry to hear your experience while visiting with us was a bad one. Unfortunately Illinois State Law dictates what forms of ID we can or cannot accept. However we understand the confusion and we are currently looking in to ways to better communicate accepted forms of identification to our guests.... More

Steger, Illinois
1 review
5 of 5 stars Reviewed 4 weeks ago

We are seven stars and eat at buffet often Ann Marie Zeld is the best waitress, friendly, kind, caring,. she goes over and beyond to please all customers. THE Best! Our Casino Host (Rene B.) he is also the best host we have ever had caring and down to earth and treats guest as friends and family. We enjoy going... More

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Chicago, Illinois
1 review
2 of 5 stars Reviewed 5 weeks ago

Yellow water in the hotel... they were aware of it and didn't seem to care to fix it. Room service on a Wednesday night took over a hour for 3 things and then when they finally came to the room they forgot one of the items.

Was this review helpful? Yes
Sean M, Manager at Harrah's Joliet Hotel And Casino, responded to this review

Thank you for the review. I am sorry to hear your experience was not a good one. I am looking into the matter with our facilities manager about the yellow water, that is just not acceptable. I will also be providing your feedback to our Housekeeping team to see how we can improve on matters like this in the future.... More

Chicago, Illinois
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 28, 2014

The Breakfast Buffet is good but not great. Since this is the only restaurant on the premises that is open before 11am it would be nice to have a menu option. For example, some mornings I would love to order steak and eggs, other mornings just an english muffin and a cup of tea will do. I wish that choice... More

Was this review helpful? Yes 4
Kenosha, Wisconsin
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 25, 2014

Go somewhere else. The room smelled like sewage and they want to charge $10 extra even if you check in 15 minutes to 4:00pm. Manger Carlos and Darien were not concerned when complained and even caught Carols in a lie. They want to check your gambling card to determine if you "gambled enough" for them to fix issue in which... More

Was this review helpful? Yes 3
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Additional Information about Harrah's Joliet Hotel And Casino

Address: 151 North Joliet Street, Joliet, IL 60432
Location: United States > Illinois > Joliet
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Harrah's Joliet Hotel And Casino 3.5*
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Also Known As:
Harrah`s Joliet Hotel And Joliet
Harrahs Hotel Joliet
Harrahs Joliet Hotel
Harrahs Casino Joliet

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Amenities

Bar / Lounge Beverage Selection Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style
#1 Casino Hotel in Joliet #1 Green Hotel in Joliet #4 Family Hotel in Joliet
Hotel Class
Number of rooms
204

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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