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All 23 Joliet hotels

Harrah's Joliet Hotel And Casino

3.5 of 5 Hotel   |   151 North Joliet Street, Joliet, IL 60432
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Harrah's Joliet Hotel And Casino
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Ranked #6 of 23 hotels in Joliet
Certificate of Excellence 2013
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 1 week ago
R F Hartford, Wisconsin
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163 people have reviewed this hotel

Traveler rating
    66
    58
    15
    13
    11
See reviews for
22
87
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12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • German first
  • Any
English first
Hartford, Wisconsin
Contributor
19 reviews 19 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I were able to visit yet again. On our previous visit we had some issues with the "premium room". That was handled back then so no need to go over that again. This time we were not able to get a "premium room", maybe we were being punished for that, so we had to take the standard... More

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Sean M, Guest Relations Manager at Harrah's Joliet Hotel And Casino, responded to this review

Thanks for your feedback! After having some issues on your previous visit we were glad you gave us another chance. It's nice to see that our guests are noticing the upgrades we are making around our property! Come back soon! More

Janesville, Wisconsin
1 review
4 of 5 stars Reviewed 4 weeks ago

stayed monday and tuesday check was quick and painless room was large and clean nice view of draw bridge bathroom large big tub staff friendly and helpful great stay but starting to show its age free hotel valet

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Bourbonnais, IL
Top Contributor
55 reviews 55 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel provides easy access to entertainment onsite and for other venues. We went to see a late night comedy show at the Rialto Square Theatre and it was perfect. The gambling entertainment on site is easy access from the hotel accommodations. Room was spacious with the most unusual size square small pillows for the bed. They were hard to... More

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Sean M, Public Relations Manager at Harrah's Joliet Hotel And Casino, responded to this review

Glad to hear you enjoyed your stay with us. I just wanted to follow up with you and let you know we just got new pillows! More

Midwest
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 15, 2014

I stay in this hotel every year attending a conference there. This year was worst. Checking in they could not get my credit card to work for incidentals. Had to use another. Called credit card company and was told was a problem at the hotel because it never even made it to the company. Incoming business caller said he had... More

Was this review helpful? Yes 2
Wisconsin Dells, Wisconsin
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 2, 2014

We did not know about this casino and found it while looking for an overnight stop in the Joliet area. Located downtown Joliet but still easy to get to. Large parking garage with complimentary parking for hotel guests. Our room was $75 (before taxes, etc.) and WELL worth it. Room was very spacious (surprisingly so), hotel was VERY clean throughout,... More

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Sean M, Public Relations Manager at Harrah's Joliet Hotel And Casino, responded to this review

Thanks Linda! We are so glad you enjoyed your stay with us! We can't wait to have you back! More

Chicago, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed February 16, 2014

At midnight when my husband and I were trying to sleep, a raucous crowd entered the room next door to us. The walls were so thin, it was like they were in our room. After calling the front desk to complain about them twice, a courtesy call was finally made to the group, but they kept right on behaving badly.... More

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Sean M, Public Relations Manager at Harrah's Joliet Hotel And Casino, responded to this review

Hi Jen, I am sorry about the bad experience you had while staying with us. We never like to see a guest leave unhappy. By now I hope you have had a chance to talk to our Hotel Manager, Carlos. He would love the opportunity to discuss your visit with you if you haven't already. Thank you. More

Hayward, California
Senior Contributor
49 reviews 49 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 26, 2014

We had a very large room with sitting area and view of the river. The bed was comfortable, the room was quiet, and I wouldn't have known I was in a casino building til we went downstairs. It was a bit tricky getting to it from the direction we were coming from since the closest bridge was closed, but we... More

Was this review helpful? Yes 1
Crest Hill, Illinois
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 20, 2014

I get free stays here from time to time and take advantage of every one. It's a nice getaway from home. The bed is comfortable to sleep on and the couch is comphy to sit & relax on There's also 2 chairs in the room. There is an armoire w/a TV & mini fridge as well as a front closet;... More

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Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed January 14, 2014

The hotel is old and smells. Furniture was beat up. I guess they are remodeling but did not see it going on anywhere. But the room was not clean it was dusty sheets old., But the worst part was the staff very unprofessional. Very rude. Do not laugh or smile when you are on the premise do not have fun... More

Was this review helpful? Yes 3
Sean M, Public Relations Manager at Harrah's Joliet Hotel And Casino, responded to this review

I would like to sincerely apologize for your experience while visiting us. I can assure you we are in the middle of remodeling and would love to have you back when it is complete. As for your experience with our staff, that behavior is not tolerated. We take pride in hiring friendly and professional employees and will be looking into... More

Spring, Texas
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 29, 2013

My husband and I spent a Saturday night there for a night of gambling. We checked into a premium room with a king size bed. Great bathroom with a separate toilet area. The bathtub was very large. Some small inconveniences would be the small square pillows instead of long pillows for the bed and a small t.v. screen. The staff... More

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Additional Information about Harrah's Joliet Hotel And Casino

Also Known As:
Harrah`s Joliet Hotel And
Harrah`s Joliet Hotel And Joliet
Harrahs Hotel Joliet
Harrahs Joliet Hotel
Harrahs Joliet
Harrahs Casino Joliet
Address: 151 North Joliet Street, Joliet, IL 60432
Location: United States > Illinois > Joliet
Amenities:
Bar / Lounge Beverage Selection Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#1 Green Hotel in Joliet
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Harrah's Joliet Hotel And Casino 3.5*
Reservation Options:
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