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All 23 Joliet hotels

TownePlace Suites Marriott Joliet

2.5 of 5 Hotel   |   1515 Riverboat Center Drive, Joliet, IL 60431
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94%
Ranked #3 of 23 hotels in Joliet
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed November 26, 2013
Austin H Bourbonnais, Illinois
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94 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for TownePlace Suites Marriott Joliet
See the most recent reviews
Bourbonnais, Illinois
1 review
5 of 5 stars Reviewed November 26, 2013

This hotel is great. I took my fiance here on a Saturday night for a night away from home. The first thing we experienced was a warm welcome from the front desk staff. Then we went to our room and immediately smiled. My fiance loves popcorn and they supply each room with free popcorn! The room has all the kitchen... More

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Austin H, Thank you for taking the time to write about your recent stay. We're glad to have the honor of presenting you with clean & comfortable surroundings with a lot of little extras. These attributes certainly help for a good night's sleep and enjoyable experience. We're grateful for your business and look forward to serving you for years... More

Bartlett, Illinois, U.S.A.
Contributor
12 reviews 12 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 11, 2013

Right off the expressway next to McDonalds, Burgerking, Cracker Barrell, BP Gas, Hampton Inn, Fairfield Inn & Comfort Suites. Pleasant rooms. Breakfast was delicious...make your own waffles station, cereals, oatmeal, Activia & Yoplait Yogurt, bagels, muffins, french toast sticks, hard boiled eggs, coffee, juice, milk, biscuits & gravy etc. Enjoyed our staff and would stay again if in the area.

Was this review helpful? Yes
Sales_Manager_0, Sales at TownePlace Suites Marriott Joliet, responded to this review

Dear donnawhalen2, Thank you ~ we appreciate your kind feedback! Our team works hard to make this a great place for our guests to stay :) We are happy that you enjoyed our suites and our extensive breakfast!! The next time you are in the area, we would love for you to stay with us again! Karen Young Sales Coordinator More

Houston, Texas
1 review
5 of 5 stars Reviewed October 19, 2013

Nicest employees ever! Within 30 minutes of checking in. I was greeted by every single employee i saw. approx 5. Really helpful staff and they were truly wanting me help me enjoy my stay. If back in the area.. Im definitely staying here again. customer service..... priceless

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Calvin M, Thank you for your PRICELESS review! Our staff is always there to help you and do anything to make your stay the best. If you come back to Joliet we would love to see you again! Thanks, Jennifer Lorenz Sales Manager More

Michigan
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed October 18, 2013

My wife and I were traveling on business and I had a certificate from Marriott that expired in a few days. So we used it at this hotel. I am a Marriott Rewards Member an have stayed at may a properties over the last 20 years. Upon arrival we noticed a gentleman with a well-behaved pit-bull near the front desk.... More

Was this review helpful? Yes
COziemkiewicz, Director of Sales at TownePlace Suites Marriott Joliet, responded to this review

Dear Pherdburfer, Thank you for sharing your experience and review on Trip Advisor. I apologize that you did not have an enjoyable experience with us. As you saw, we are a pet-friendly hotel. Since we are geared toward extended stay guests, this is a great benefit to those guests who want to bring their four-legged family with them while away... More

Toledo, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed October 16, 2013

I have been staying at this hotel for every holiday since they opened. My family lives in Morris, which is about 20 minutes away, but the drive is worth it. They have a clean hotel and a friendly staff. I like that they always remember me, and welcome me! I will continue staying with them.

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear AlexL, We appreciate your loyalty to our hotel. Our guest matter her at TownePlace Suites. See you again soon! Jennifer Lorenz Sales Manager More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 14, 2013

Our family of 5 enjoyed a perfect 4 night stay. The facility was very clean, the kitchen supplies were all brand new. The was staff extremely pleasant, helpful and always ready to assist in any way; I even saw them cleaning the gym equipment. The breakfast was better than expected (especially the biscuits and gravy!). There was always fresh fruit... More

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear elbo1974, What an amazing review! Thank you so much for noticing all of the little things that we do to make you comfortable here. We are truly a family friendly hotel! Please come back and stay with us again soon! Jennifer Lorenz Sales Manager More

Salt Lake City, Utah
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 12, 2013 via mobile

It is just a TownPlace hotel. Comfortable but not fancy. And beware, their current wireless Internet has numerous shortcomings. Bring a laptop and use the wire connection. But with that said, I was traveling with iPad only and the staff did everything possible to get me connected. When that didn't work, they comped the night stay. New hardware being installed... More

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear ErnieB_Utah, Thank you so much for your review. I appreciate your feedback on our wireless internet access. We will be getting our system upgrade by the end of the year. Thanks for staying with us and we hope to see you again with visiting Joliet. Jennifer Lorenz Sales Manager More

minneapolis
1 review
4 of 5 stars Reviewed October 8, 2013

Good location, pleasent staff. complimentry breakfast was better than aveerage, lots of parking. the layout was different than I was used to and caused confusion for guests,but that was a minor thing, there is on in Golden Vally MN which is not on this list.

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear az1706, Thank you so much for taking time to review our hotel. Hope to see you again soon and earn that 5th star! Jennifer Lorenz Sales Manager More

Charlotte, North Carolina
2 reviews
5 of 5 stars Reviewed October 8, 2013

Stayed for 3 nights 10/3-5 with 3 other families. Clean, spacious rooms, comfy beds, awesome pool & HOT TUB; small yet upgraded exercise room, pleasant & accommodating staff. Breakfast just right and afternoon cookies kept the kids happy. Cracker Barrel and McDonald's within walking distance - can't beat that!

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear HGettings, Thank you so much for taking time to review our hotel. I am so glad that you and your family had a great time! Good to see the cookies were a hit with the kids. See you next time you are in the Joliet area. Jennifer Lorenz Sales Manager More

East Amherst, New York
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 26, 2013

We stayed one night, the first in a Towne Place. We were very impressed and will seek this type of hotel in other city to which we travel. Breakfast was a step above other hotels of this type. Room was clean, comfortable and quiet. Staff very friendly and helpful. Price was reasonable given proximity to Chicago

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Tom2831, Welcome to the TownePlace Suites brand!I've forwarded your compliments & feedback to the rest of our team. We look forward to being of service again in the future and earning another excellent rating from you! Jennifer Lorenz Sales Manager More

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Additional Information about TownePlace Suites Marriott Joliet

Also Known As:
Towneplace Suites Marriott Joliet Hotel Joliet
Towneplace Suites Marriott Joliet Hotel
Address: 1515 Riverboat Center Drive, Joliet, IL 60431
Phone Number:
Location: United States > Illinois > Joliet
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Joliet
#2 Business Hotel in Joliet
#3 Family Hotel in Joliet
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Marriott Joliet 2.5*
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