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All 23 Joliet hotels

TownePlace Suites Marriott Joliet

2.5 of 5 Hotel   |   1515 Riverboat Center Drive, Joliet, IL 60431
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Ranked #2 of 23 Hotels in Joliet
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed October 3, 2014
Steve-in-ONE Homewood, Illinois
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123 reviews from our community

Traveler rating
    93
    24
    2
    3
    1
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31
24
9
39
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for TownePlace Suites Marriott Joliet
See the most recent reviews
Homewood, Illinois
1 review
5 of 5 stars Reviewed October 3, 2014

Stayed here because it was centrally located to several places we needed to be. It's close to Ikea in Bolingbrook, and family. Very clean, excellent staff, and a very restful sleep. I'll be staying here again the next time I come in to visit family.

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Steve-in-ONE, On behalf of the entire team at the TownePlace Suites Joliet, I would like to personally thank you for your very kind feedback and endorsement of our staff and property. We appreciate your business and look forward to the opportunity of welcoming you back soon. I will make sure to share your comments with the entire team! Thank... More 

Indianapolis, IN
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 1, 2014

I stayed in this Hotel when I was in town for a wedding in Joliet. I only stayed for one night and I had a few problems trying to coordinate my schedule and each time I had to make an adjustment or call with a question the staff was very quick to answer the phone and made changes for me... More 

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Rebecca B, Thank you so much for sharing your wonderful review on TripAdvisor! We are so happy that you enjoyed your stay at our hotel. It is nice to hear that you found our hotel to be in your words " nice and clean." We have a great housekeeping staff here and your kind words will make their day!... More 

San Francisco, California, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 30, 2014

My wife and I stay here twice a year driving back and forth from San Francisco to summers in Ontario. We appreciate the extra room a suites hotel offers. The staff is always extremely friendly, and also -- rare for hotels of this type -- knowledgeable about the area. The reason I'm writing this review and offering 4 stars is... More 

Was this review helpful? Yes 1
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Bill M, Thank you for your review and for your loyalty to our hotel! I am happy that you experienced a clean and comfortable room and friendly staff during your stay . We pride ourselves on outstanding service and cleanliness, and I will certainly pass the compliments along to our hardworking team. I am very sorry to hear that... More 

Peoria, Illinois
Contributor
12 reviews 12 reviews
5 hotel reviews
5 of 5 stars Reviewed September 26, 2014

When I arrived, I was greeted immediately. The lobby was clean, but nothing grand. I got into my room and thought the same. Very clean, very cozy. I had a wonderful stay and was very comfortable. My only negative was that the internet was very very slow. It was enough to run a few apps on my iPad, but not... More 

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Brian B, Thank you for your review, and thank you for staying with us! Our team strives to make you feel at home and it is so nice to see that you felt comfortable in our surroundings. Your compliments will certainly be shared with our team. We're grateful for the opportunity to serve! We look forward to welcoming you... More 

Joliet, Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 24, 2014

I stayed here for about 5 days on business. The service was flawless, the pool kept-up and charming, and the rooms are very pretty with nice amenities. It was quiet and the breakfast was varied. Really nice, nice staff.

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear MC118, Thank you for taking the time to write about your recent stay. We're grateful for the opportunity to provide a home away from home for you while traveling on business. We are also glad you found our team to be wonderfully helpful during your stay. We look forward to welcoming you back the next time that you travel... More 

Yorktown, Virginia
1 review
5 of 5 stars Reviewed September 21, 2014 via mobile

The staff and the whole hotel was comforting and complete, anything I needed was handled in a matter of minutes, if I could I would go back. TownePlace suites are my new pick in hotels, especially for the cross country I'm doing with the family. Government rates for us military guys is a good deal too!

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear tcbroken, Thank you so much for your wonderful review! We are all very happy that you enjoyed your stay with us. We are also glad to hear that the TownePlace Suites is your new hotel of choice when travelling!! :) We aim to make each of our guests feel welcomed and comfortable, like that they are at their "home... More 

Seacoast NH
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 7, 2014

We stayed here with our two dogs and it was clean, the staff was perfect, and the warm cookies were much appreciated. There was a minor issue with the dog of another guest and the manager made things right IMMEDIATELY. Quiet, comfortable rooms, and, as I said, terrific staff.

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear closetgourmet, Thank you for your kind words. We appreciate you taking the time to offer other fellow travelers your insight on our hotel. We're grateful for the opportunity to provide a home away from home for you while traveling. I am sorry that you experienced a small issue with another guest's pet, however, it pleases me to know that... More 

1 review
3 of 5 stars Reviewed September 6, 2014

This is one of the better hotel experiences i have had. Breakfast was good, pool and Jacuzzi, then access to a workout center. I would stay here again. There was also a snack stand behind the front desk I thought was a great touch for midnight cravings.

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear lynette b, Thank you for sharing your review with other fellow travelers on TripAdvisor. I am happy that you enjoyed your stay, and felt that our hotel offered you one of your "better hotel experiences". We work very hard to make sure that each of our guests has the best service and cleanest hotel experience possible. I pleases me... More 

New Braunfels, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 2, 2014

I stay at the TownePlace Suites in Joliet often for work and have been so impressed by this hotel and staff. The rooms are always clean and the staff is so friendly. Just one example, last week, there were some children going to the pool as I was checking in and the lady at the front desk stopped and gave... More 

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear vanessaknowsbest, Thanks so much for your great review! We appreciate you taking the time out to share your comments with other travelers. It is so nice to hear that you find our staff to be friendly, and our rooms to be clean. It is especially nice to hear that you are able to enjoy our hotel each time you... More 

Chicago, Illinois
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 2, 2014

As others have said the staff is very helpful, the rooms are well kept and the kitchen area is in great shape. My two visits here were on business and required me to be online from the hotel. The Marriott website and hotel promote both wired and wireless Internet. The wifi works, but it is very slow. The type of... More 

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Freq_flyer 60601, Thank you for sharing your review. We appreciate hearing the feedback from your recent stay at our property. I would like to start by saying that I am happy that you found our staff to be friendly, and our hotel to be clean. Both are qualities that we pride ourselves in. We try and offer each of... More 

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Additional Information about TownePlace Suites Marriott Joliet

Address: 1515 Riverboat Center Drive, Joliet, IL 60431
Location: United States > Illinois > Joliet
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Marriott Joliet 2.5*
Number of rooms: 112
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Also Known As:
Towneplace Suites Marriott Joliet Hotel Joliet
Hotel Style:
#2 Business Hotel in Joliet
#3 Family Hotel in Joliet

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