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TownePlace Suites Marriott Joliet

#1 of 22 Hotels in Joliet
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1515 Riverboat Center Drive, Joliet, IL 60431
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TownePlace Suites Marriott Joliet
TownePlace Suites Marriott Joliet
TownePlace Suites Marriott Joliet
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At a glance

95%
Positive reviews?
KEY AMENITIES
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Free Breakfast
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TownePlace Suites Marriott Joliet
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    152 Reviews from our TripAdvisor Community

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    Traveler rating
      116
      29
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    45
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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      5 of 5 stars
    • Service
      5 of 5 stars
    • Value
      4.5 of 5 stars
    • Cleanliness
      5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (23)
    Date | Rating
    • English first
    • German first
    • Any
    English first
    • All months
      (152)
    • Mar-May only
      (36)
    • Jun-Aug only
      (47)
    • Sep-Nov only
      (45)
    • Dec-Feb only
      (24)
    All months
    There are newer reviews for TownePlace Suites Marriott Joliet
    See the most recent reviews
    Riverside, Illinois
    1 review
    5 of 5 stars Reviewed May 29, 2015

    The hotel staff was very friendly and efficient. The rooms were nicely equipped. We were able to bring our small dogs which made our bride very happy. Nice breakfast. There is a pool and work out room. Hotel allowed wedding party to extend their check out time for those needing it.

    Was this review helpful? Yes
    Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

    Dear Debbie D, Thanks so much for taking the time to review our property. I'm so happy to hear that you all enjoyed our hotel. We love hosting all our guests, but we especially love to be able to host guests on such a special occasion! Please reach back out to us the next time that you are in the... More 

    Limmen, The Netherlands
    Level Contributor
    42 reviews
    20 hotel reviews
    common_n_hotel_reviews_1bd8 32 helpful votes
    4 of 5 stars Reviewed May 27, 2015

    This is a nice clean hotel, with very friendly staff making you feel at home. the rooms are clean, beds are good and kitchen is certainly sufficient to survive a couple of days. the swimming pool does not look so very clean. fitness room gives all opportunity to workout. breakfast is basic but OK. pity there is not much to... More 

    Was this review helpful? Yes
    Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

    Dear OrangeLion14, Thank you for your review of our hotel. We appreciate your feedback. I'm so happy to hear that you found our friendly staff and our property's cleanliness to be to your liking. We strive to offer each of our guests an amazing stay when they visit. Your review helps us to keep on the top of our game.... More 

    Level Contributor
    5 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed May 23, 2015

    Everything about this hotel was fantastic. It was extremely clean without feeling sterile. The staff was friendly and responsive. The room had every amenity one could hope for including a real refrigerator and freezer, dishwasher, stove top, and a great microwave (with plates and cookware in the cabinets). The bathroom was roomy and everything worked. The hotel was extremely quiet... More 

    Was this review helpful? Yes
    Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

    Dear Drew N, It was so nice reading your review. The title of your review "Best hotel that I've ever stayed in" is exactly the experience that we strive to offer each of our guests. We have an amazing team here at our property! Our housekeepers are dedicated in their effort to make sure that each of our guests suites... More 

    Marysville, California
    Level Contributor
    32 reviews
    23 hotel reviews
    common_n_hotel_reviews_1bd8 20 helpful votes
    5 of 5 stars Reviewed April 5, 2015

    First I have to say this place is absolutely spotless. I cannot say enough good. Four adults and one 7yr old in our group. We are in room 231.It is a two bedroom with a kitchen and a living-room diningroom combo only one bathroom but that's okay. We asked for a stove in our room to cook our Easter dinner... More 

    Was this review helpful? Yes 2
    Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

    Dear civilsister, Thank you so much for sharing your review of our property from your recent stay. We appreciate your feedback. It is so nice to hear that you enjoyed the cleanliness of our hotel as well as all the amenities in our rooms. Spending time with family at Easter is priceless, but cooking Easter dinner is no easy feat.... More 

    Riverview, Florida
    Level Contributor
    26 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 10 helpful votes
    4 of 5 stars Reviewed April 2, 2015

    Was in town for a wedding for a family member. We had a suite with a separate bedroom which was very nice and roomy....big closet. Kids slept in front room on pullout couch. Very clean and friendly staff.

    Was this review helpful? Yes 1
    Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

    Dear Brenda M, Thank you for sharing your review of our property. We appreciate your feedback as do other fellow travelers. I'm very happy to hear that you found our hotel to clean, our suites to be spacious and our staff to be friendly. We strive to offer each of our guests their best hotel stay possible. It is nice... More 

    Charlotte, NC
    Level Contributor
    7 reviews
    7 hotel reviews
    common_n_hotel_reviews_1bd8 6 helpful votes
    5 of 5 stars Reviewed March 25, 2015

    "Stuck" in Joliet for two days during recent inclement weather, I usually stay in Chicago, pleasantly surprised to stay at this wonderful hotel - clean, great value - with a really fantastic staff! I can't say enough about the women who ran the front desk!

    Was this review helpful? Yes
    Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

    Dear Bodie 28270, Thank you so much for sharing your review. We are very happy that you enjoyed your stay! Our staff prides themselves on their superb customer service skills. We appreciate you noticing their consistent hard work in perfecting their craft. We would love to see you again the next time that you are able to visit Joliet. Karen... More 

    Freeport, Illinois
    2 reviews
    4 of 5 stars Reviewed March 24, 2015

    Was in town for a week for work. Needed a kitchenette to accommodate my mother and I's goal to enjoy cooking and eating healthy while spending time together. Kitchen had everything we needed. Cheryl at front desk ensured all extra comforts for mother with health needs at time I made reservation a week earlier. Todd in Maintenance took care of... More 

    Was this review helpful? Yes
    Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

    Dear g2s7777, Thanks so much for sharing your review with us and with other fellow travelers. We appreciate your comments. I am sorry to hear that the thermostat in your suite did not meet your expectations. I am happy to hear that our Maintenance team was quickly able to come to your assistance and adjust it to the best of... More 

    chicago
    Level Contributor
    68 reviews
    21 hotel reviews
    common_n_hotel_reviews_1bd8 20 helpful votes
    5 of 5 stars Reviewed March 24, 2015

    Booked two rooms for family for a funeral and spent one night at this Hotel. I asked for the highest floor (4th) away from the elevator, however, our room was directly across or in front of the elevator. We did not experience noise of any type, rather the room was comfortable, beds not very firm but good for a good... More 

    Was this review helpful? Yes
    Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

    Dear ruruChicago, We appreciate your thorough review! Thank you for taking the time to share the details of your recent stay. I am very sorry that the reason for your stay with us was for such a sad occasion. I am happy to hear however, that our staff made you feel welcomed and that you were able to enjoy the... More 

    1 review
    5 of 5 stars Reviewed March 13, 2015

    I travel Frequently to the States from Europe. Actually this was my first time staying at this Hotel and I was greeted by this Friendly Girl called Cherie she made me feel at home with such a welcoming Smile which made me and My Family feel at home. The room I stayed in was Large and was very comfortable for... More 

    Was this review helpful? Yes
    Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

    Dear George B, It was a pleasure to read your review! Great Experiences are exactly what our team aims to deliver to all of our guests. I'm so happy to hear that you enjoyed our spacious suites and our home baked cookies. I will share your kind words with Cherie and the rest of our team. It will make their... More 

    Metairie, Louisiana
    Level Contributor
    18 reviews
    common_n_hotel_reviews_1bd8 5 helpful votes
    5 of 5 stars Reviewed March 3, 2015

    I travel frequently and normally stay at HIG properties. A buddy recommended this Marriott property and I must admit, this hotel is far nicer than others I have stayed at in the past. Friendly hotel staff on check-in. Room amenities are plentiful (desk, lounge chair, work chair, fridge, mini stove, microwave, and dishwasher. I would definitely stay here if I... More 

    Was this review helpful? Yes
    Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

    Dear James S, Thank you for your 5 star review. We really appreciate your feedback as do other fellow travelers! It is nice to hear that you enjoyed all the great amenities that we feature in each of our suites. Having items in your room like our fully equipped kitchens and customizable workstations, really helps to make travel feel less... More 

    Questions? Get answers from hotel staff and past guests. Ask a question

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