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TownePlace Suites Marriott Joliet

#2 of 22 Hotels in Joliet
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1515 Riverboat Center Drive, Joliet, IL 60431
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Best prices for: 1 room 1 guest
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TownePlace Suites Marriott Joliet
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144 Reviews from our TripAdvisor Community

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Traveler rating
    109
    29
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    1
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46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (144)
  • Mar-May only
    (36)
  • Jun-Aug only
    (39)
  • Sep-Nov only
    (45)
  • Dec-Feb only
    (24)
All months
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Was a wonderful stay. The staff was absolutely amazing. Room very clean and spacious. Breakfast is amazing and something for everyone. Will definitely stay there again! From the time we arrived till we left never had a negative moment.

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear trshaw1969, Thanks for such a great review. We appreciate your feedback as do other fellow travelers. I'm so happy to hear that you enjoyed our hotel and our staff. We strive to offer each of our guests their best hotel stay possible and it is great to hear that we succeeded. Thank you again. We look forward to seeing... More 

Philadelphia, Pennsylvania
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Making a trip across the country. TownePlace Suites was a great place to stay if looking for a quick stop right off 80! Room was small but nicely set up, very clean. Friendly staff and nice amenities. Continental breakfast exceeded expectations!

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Hi Melanie B, Thanks so much for sharing your thoughts about our hotel. Being a fellow traveler, I always rely on the reviews of others when searching for a great place to stay. I'm happy to hear that you found our hotel to be a good choice for your road trip stop. We look forward to the opportunity to see... More 

Riverside, Illinois
1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel staff was very friendly and efficient. The rooms were nicely equipped. We were able to bring our small dogs which made our bride very happy. Nice breakfast. There is a pool and work out room. Hotel allowed wedding party to extend their check out time for those needing it.

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Debbie D, Thanks so much for taking the time to review our property. I'm so happy to hear that you all enjoyed our hotel. We love hosting all our guests, but we especially love to be able to host guests on such a special occasion! Please reach back out to us the next time that you are in the... More 

Limmen, The Netherlands
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a nice clean hotel, with very friendly staff making you feel at home. the rooms are clean, beds are good and kitchen is certainly sufficient to survive a couple of days. the swimming pool does not look so very clean. fitness room gives all opportunity to workout. breakfast is basic but OK. pity there is not much to... More 

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear OrangeLion14, Thank you for your review of our hotel. We appreciate your feedback. I'm so happy to hear that you found our friendly staff and our property's cleanliness to be to your liking. We strive to offer each of our guests an amazing stay when they visit. Your review helps us to keep on the top of our game.... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 23, 2015

Everything about this hotel was fantastic. It was extremely clean without feeling sterile. The staff was friendly and responsive. The room had every amenity one could hope for including a real refrigerator and freezer, dishwasher, stove top, and a great microwave (with plates and cookware in the cabinets). The bathroom was roomy and everything worked. The hotel was extremely quiet... More 

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Drew N, It was so nice reading your review. The title of your review "Best hotel that I've ever stayed in" is exactly the experience that we strive to offer each of our guests. We have an amazing team here at our property! Our housekeepers are dedicated in their effort to make sure that each of our guests suites... More 

Marysville, California
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed April 5, 2015

First I have to say this place is absolutely spotless. I cannot say enough good. Four adults and one 7yr old in our group. We are in room 231.It is a two bedroom with a kitchen and a living-room diningroom combo only one bathroom but that's okay. We asked for a stove in our room to cook our Easter dinner... More 

Was this review helpful? Yes 1
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear civilsister, Thank you so much for sharing your review of our property from your recent stay. We appreciate your feedback. It is so nice to hear that you enjoyed the cleanliness of our hotel as well as all the amenities in our rooms. Spending time with family at Easter is priceless, but cooking Easter dinner is no easy feat.... More 

Riverview, Florida
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 2, 2015

Was in town for a wedding for a family member. We had a suite with a separate bedroom which was very nice and roomy....big closet. Kids slept in front room on pullout couch. Very clean and friendly staff.

Was this review helpful? Yes 1
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Brenda M, Thank you for sharing your review of our property. We appreciate your feedback as do other fellow travelers. I'm very happy to hear that you found our hotel to clean, our suites to be spacious and our staff to be friendly. We strive to offer each of our guests their best hotel stay possible. It is nice... More 

Charlotte, NC
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 25, 2015

"Stuck" in Joliet for two days during recent inclement weather, I usually stay in Chicago, pleasantly surprised to stay at this wonderful hotel - clean, great value - with a really fantastic staff! I can't say enough about the women who ran the front desk!

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Bodie 28270, Thank you so much for sharing your review. We are very happy that you enjoyed your stay! Our staff prides themselves on their superb customer service skills. We appreciate you noticing their consistent hard work in perfecting their craft. We would love to see you again the next time that you are able to visit Joliet. Karen... More 

Freeport, Illinois
2 reviews
4 of 5 stars Reviewed March 24, 2015

Was in town for a week for work. Needed a kitchenette to accommodate my mother and I's goal to enjoy cooking and eating healthy while spending time together. Kitchen had everything we needed. Cheryl at front desk ensured all extra comforts for mother with health needs at time I made reservation a week earlier. Todd in Maintenance took care of... More 

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear g2s7777, Thanks so much for sharing your review with us and with other fellow travelers. We appreciate your comments. I am sorry to hear that the thermostat in your suite did not meet your expectations. I am happy to hear that our Maintenance team was quickly able to come to your assistance and adjust it to the best of... More 

chicago
Level Contributor
63 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed March 24, 2015

Booked two rooms for family for a funeral and spent one night at this Hotel. I asked for the highest floor (4th) away from the elevator, however, our room was directly across or in front of the elevator. We did not experience noise of any type, rather the room was comfortable, beds not very firm but good for a good... More 

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear ruruChicago, We appreciate your thorough review! Thank you for taking the time to share the details of your recent stay. I am very sorry that the reason for your stay with us was for such a sad occasion. I am happy to hear however, that our staff made you feel welcomed and that you were able to enjoy the... More 

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