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TownePlace Suites Marriott Joliet

2.5 of 5 1515 Riverboat Center Drive, Joliet, IL 60431
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Certificate of Excellence 2014
TownePlace Suites Marriott Joliet
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TownePlace Suites Marriott Joliet
TownePlace Suites Marriott Joliet
TownePlace Suites Marriott Joliet
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133 reviews from our community

Traveler rating
    102
    25
    2
    3
    1
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34
25
9
42
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Metairie, Louisiana
Contributor
19 reviews 19 reviews
4 helpful votes 4 helpful votes
5 of 5 stars NEW

I travel frequently and normally stay at HIG properties. A buddy recommended this Marriott property and I must admit, this hotel is far nicer than others I have stayed at in the past. Friendly hotel staff on check-in. Room amenities are plentiful (desk, lounge chair, work chair, fridge, mini stove, microwave, and dishwasher. I would definitely stay here if I... More 

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear James S, Thank you for your 5 star review. We really appreciate your feedback as do other fellow travelers! It is nice to hear that you enjoyed all the great amenities that we feature in each of our suites. Having items in your room like our fully equipped kitchens and customizable workstations, really helps to make travel feel less... More 

Bristol, Indiana
Contributor
14 reviews 14 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stopped here on a long trip and felt like we'd arrived at home! People were great, consistently called us by name and couldn't seem to do enough for us. Room was large and well appointed with some unique features not usually found in hotels. Pool and hot tub were a blessing after a long day of travel. Breakfast quite adequate.... More 

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Chocoholic 2660, Thank you for your glowing review! Our entire team is grateful to have earned your recommendation to others traveling to Joliet. Your kind words will be shared with our staff. The next time that you are traveling through Joliet, we would love to see you again! Karen Young Sales Coordinator More 

1 review
5 of 5 stars Reviewed 2 weeks ago

What a phenomenal hotel experience. Super cleanly and up to date! If you need a laugh Cherrell and the other ladies at the front desk are extremely friendly and welcoming! Would absolutely stay again.

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear vagabond 1082, Thank you for your 5 star review. We truly value your business and your feedback! It is so nice to hear that you found our hotel to be clean and updated. Our management company strives to keep our hotel in tip top shape and I'm so glad that you were impressed. I have to agree with you... More 

New Lenox, Illinois
2 reviews
5 of 5 stars Reviewed 4 weeks ago

After a house fire we were sent to TownePlace suites of Joilet. from the time of check in We were very pleased with the whole operation. The staff there is amazing. The rooms are Clean, stocked, and maintained impeccably. Everyone there went out of there way to make Us comfortable. When we had snow, our cars were brushed off, when... More 

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Joy K, Thanks so much for your great review ~ we really appreciate your feedback. I'm very sorry to hear that the reason for your stay with us was due to a house fire, but I am happy that during such a hard time for you, we were able to make your stay enjoyable. We would love to see... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 27, 2015

I stayed here for several days while on a business trip and was thoroughly impressed with this hotel. The room was very nice and extremely clean with a kitchen and kitchen wares, which was a huge plus. The hotel staff was exceptionally friendly and helpful throughout my stay. I was also very pleased by the workout facilities. Overall, one of... More 

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear nicoanto90, I am so glad that you enjoyed your stay with us and found our staff to be efficient at meeting your requests. We pride ourselves in our superb customer service levels. Glad to hear that you found our hotel to be one of the nicest that you have encountered. We know that there are a lot of choices,... More 

Concord, North Carolina
1 review
5 of 5 stars Reviewed January 25, 2015

I have stayed at many hotels around the world over the years and stayed at this hotel numerous times in the past year. They have the best service and friendliest staff I have every experienced. Every visit and across every shift they treat you with a great smile and warm greeting, many times remembering your name. The rooms are excellent... More 

Was this review helpful? Yes 2
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear EdO, It was a pleasure to read your review! The title of your review, “Great Place To Stay" is exactly what our team aims to deliver to all of our guests...and then some :) Our hotel itself can provide a nice environment, but our team also strives to provide each of our guests with memorable guest service. I'm so... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 11, 2015 via mobile

We blocked rooms at this hotel for our wedding. Every one of our guest who stayed here loved it! Not one complaint! They said the staff was so friendly, even asking them about how the wedding was and asked if they could see the pictures they took. I am so happy they took such good card of my loved one... More 

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Toriaep, Thank you so much for your wonderful review of our hotel. We appreciate your kind feedback! I am very happy to hear that you and your wedding guests enjoyed your stay with us. We try to make each of our guests feel welcomed and special and it is nice to hear that we succeeded! It is always nice... More 

Boston
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 5, 2015

I found the experience here very pleasant. A large room, friendly staff, and very new property made for a great stay. The facilities are very modern. We enjoyed the fact one could purchase food and beverage at the front desk. Overall a great hotel.

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear MayTrip2009, Thanks so much for your wonderful review ~ we appreciate your kind feedback! It is very nice to hear that you found our hotel to be clean and modern and that you found our staff to be friendly and helpful. We work very hard to be the best at what we do, and your observations won't go unrecognized.... More 

River Falls, Wisconsin
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 30, 2014

If you are looking for a little more space than a typical hotel room, TownPlace Suites might fit the bill. Each room comes with a full-sized refrigerator, stove, sink, microwave, toaster, and plates, silverware, etc. The bed is very comfortable, the desk large, and a small sofa. The bathtub allowed for easy movement. After a restless first night with a... More 

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear 119lauraz, Thank you for sharing your feedback with us and other fellow travelers! We appreciate your nice words! I'm very sorry that you had a restless first night with us, but I am very happy to hear that we were able to move you to another suite and resolve your situation promptly. The next time that you are in... More 

Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 25, 2014

We have stayed here numerous times over the past 5 years when visiting family but this year Christmas came early. American Airlines had lost my wife's luggage on our trip from Australia and still had not delivered it three days later when Cherrell on the desk found out. Through determination and local knowledge she located the delivery driver and started... More 

Was this review helpful? Yes 1
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Bruce, Thank you so much for such a wonderful review! We are so happy to be your hotel of choice when you are in town visiting family. I am very sorry to hear about your wife's lost luggage! It is difficult enough living out of a suitcase, but when your suitcase is missing that tops it altogether! I'm so... More 

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Additional Information about TownePlace Suites Marriott Joliet

Address: 1515 Riverboat Center Drive, Joliet, IL 60431
Location: United States > Illinois > Joliet
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Marriott Joliet 2.5*
Number of rooms: 112
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Also Known As:
Towneplace Suites Marriott Joliet Hotel Joliet
Hotel Style:
#2 Business Hotel in Joliet
#3 Family Hotel in Joliet
#3 Romantic Hotel in Joliet

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