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All 23 Joliet hotels

TownePlace Suites Marriott Joliet

2.5 of 5 Hotel   |   1515 Riverboat Center Drive, Joliet, IL 60431
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96%
Ranked #2 of 23 hotels in Joliet
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Toni M Morton, Illinois
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103 people have reviewed this hotel

Traveler rating
    79
    20
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Any
English first
Morton, Illinois
Top Contributor
83 reviews 83 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed overnight on Labor Day weekend. The hotel was great - really new feeling, very clean and increibly friendly and helpful customer service. There was a little rubber duckie in the bathroom that they leave for guests, which my son just loved! The room had coffee, tea, complimentary microwave popcorn and really nice guest toiletries, Breakfast was varied enough... More

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Toni M, Thank you for sharing such a nice review! It pleases me to hear that you enjoyed our hotel and found our staff to be accommodating to your needs. We strive to offer each of our guests the cleanest, most comfortable rooms and the best customer service around. I'm happy that you enjoyed your stay. I will share... More

Richmond, Kentucky, United States
Top Contributor
56 reviews 56 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

We were on the last night of a long road trip and we just wanted a comfortable place to stay. We are Marriott regulars and always try to stay with their brand if we can find a well rated Tripadvisor option. This one fit the bill. The room was immaculate and the bed was very comfortable. We were even given... More

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Charles C, Thank you for your wonderful review of our property! We love to hear that you are Marriott regulars. It means a lot to us that you selected our hotel for your stay and that you found your room to be immaculate and your bed to be comfortable. We try very hard to make sure that each of... More

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

I spent the first 3.5 months of 2014 in this hotel and couldn't have asked for a better experience. The entire staff was extremely friendly and knowledgeable. The property went through an entire renovation over 5 weeks and except when they did the main floor and lobby, you wouldn't have known it. The pool was always clean, 2 good size... More

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear rwhinna, Thank you for your 5 star review! We really appreciate your feedback. We love all our guests, but we have a special place in our hearts for our guests who stay with us as long as you. You become part of our TownePlace Family !! :) I'm so happy to hear that you found everyone at the hotel... More

Puerto Vallarta, Mexico
Top Contributor
172 reviews 172 reviews
46 hotel reviews
185 helpful votes 185 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I just spent 6 days at the TownePlace Suites in Joliet. We were having major dental work done with a local dentist and the hotel was recommended by our dentist. The hotel was beyond fabulous in making sure that we had everything we needed to recover from our surgery. They were upbeat, cheerful and actually seemed HAPPY... More

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Jan J, Wow! Thank you for sharing your thoughts on your recent stay at our hotel. I can't tell you enough how much we appreciate your kind words about our staff and our property! We try very hard to make each of our guests feel welcomed and comfortable, and with your special circumstances, I am so very glad that... More

coal city
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2014

Stayed here when out power was out to let the kids have some fun after a few days of being in the dark. Pool is very nice and rooms are very clean. Lobby is also very nice along with the continental breakfast. Had a problem trying to use our free night certificate that we won at an autism benefit but... More

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Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear sosabn, Thank you so much for your great review! It is nice to hear that you and your kids enjoyed our hotel. Being without power at your house had to be stressful ~ I'm glad that you all were able to use our great pool to relax and have some fun :) I'm so sorry that you experienced some... More

Omaha, Nebraska
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 15, 2014

From the moment we walked through the door the staff were there to help us. They were fun to kid around with and they helped us in anyway we asked. The room was very nice and roomy and had all the amenities we needed. We utilized the lounge area and hung out with friends when we weren't doing anything else.

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Dr. Mocha, Thank you for all your kind words! We appreciate you taking the time to share your review with us and other fellow travelers on TripAdvisor. I'm so glad to hear that you found our hotel to be spacious and clean and our staff to be helpful and fun! We aim to make each of our guest's stays... More

1 review
5 of 5 stars Reviewed June 4, 2014 via mobile

Our family has stayed in this location for many years now since it is a central location for our family. We just came back from staying here last week. Our previous stay was when our baby was 6 months. Once we walked thru the the door all the staff remember her by her name! She turned 1 on Wednesday and... More

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear LDLPR, Thanks for taking the time to write about your recent stay. We're grateful for the opportunity to provide you and your family a "home away from home" while traveling. We feel honored to be your hotel of choice and look forward to seeing many more of your daughter's milestones! :) Thanks again! Hope to see you again soon,... More

La Crosse, Wisconsin
1 review
5 of 5 stars Reviewed June 4, 2014

We stayed here for three days while we attended a wedding and this place was wonderful. The staff was outstanding everyone of the staff was courtious and I mean everyone including the maintance staff and the housekeepers. The front desk people greeted us everyday and were great. The rooms were very clean and well cared for as was the entire... More

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear RScott2014, Thank you very much for staying with us! We appreciate your kind feedback. We are happy that you found our team to be friendly and helpful, and our hotel to be clean and well cared for. Our team works hard to make our hotel a great place to stay for all of our guests. Your compliments will be... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 1, 2014

Can't ask for anything else. Feel like I am at home. Rooms have kitchens and walk in closets. AAA members get rooms for $132. Pet friendly and wonderful. Bed was perfect. Great size for 4 people and a dog. :) modern clean and lovely. Thank God for this place!!

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Richelle, Thanks so much for your great review! We appreciate you offering your feedback to other fellow travelers! It is nice to hear that you enjoyed your stay with us and found your room to be clean and modern. It's also nice to know that you appreciate that our hotel offers kitchens in each of our suites as well... More

Ballwin, Missouri
Top Contributor
126 reviews 126 reviews
42 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed May 20, 2014

The accommodations feature a large, comfortable sleeping area with the added convenience of a small kitchenette with a microwave, two burner stove, dishwasher and a full-size refrigerator. The room setup and extra space is easy to appreciate when staying 3 or more nights. The property is well-maintained and the rooms were clean. The staff members were all friendly and very... More

Was this review helpful? Yes 1
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Boat-Captain, All of us at the TownePlace Suites appreciate you sharing your feedback with us and other fellow travelers! We are happy that you enjoyed our clean and spacious suites and our friendly staff during your stay . We pride ourselves on outstanding service and cleanliness. I will certainly pass your compliments along to our hardworking team. Please come... More

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Additional Information about TownePlace Suites Marriott Joliet

Address: 1515 Riverboat Center Drive, Joliet, IL 60431
Phone Number:
Location: United States > Illinois > Joliet
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Marriott Joliet 2.5*
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Also Known As:
Towneplace Suites Marriott Joliet Hotel Joliet

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#2 Romantic Hotel in Joliet #3 Family Hotel in Joliet #3 Business Hotel in Joliet
Hotel Class
Number of rooms
112

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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