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TownePlace Suites Marriott Joliet

#1 of 22 Hotels in Joliet
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1515 Riverboat Center Drive, Joliet, IL 60431
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TownePlace Suites Marriott Joliet
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TownePlace Suites Marriott Joliet
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151 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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texas
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Spent 2 nights here during a business meeting. Staff is very friendly. Rooms are big and well maintained. Breakfast is not the best but I was only eating protein, and there were lots of carb options. I wish there were more choices for food in the vicinity. The hotel is dog friendly and unfortunately there were 3 dogs in rooms... More 

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear tripgirls Texas, Thank you for sharing your feedback from you recent stay. We always love hearing that guests enjoy our spacious, well maintained suites. Our housekeeping staff tries very hard to make sure that our hotel exceeds in our own cleanliness standards. I'm glad that you were impressed with their efforts. I apologize for any inconvenience you encountered from... More 

Cranston, Rhode Island
5 of 5 stars Reviewed 6 days ago NEW

In May of 2015 my nanny and I drove 3000 miles across the country with my 16 month old triplets. Joliet was our 2nd stop on the trip. I frequent Marriott hotels but had never stayed at a TownePlace. The location was very convienient. As soon as I walked in I felt comfortable and relaxed. Cherrell was putting out fresh... More 

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Jody W, What a pleasure to read your review. I'm so happy that you enjoyed your stay at our hotel. It sounds like you went on quite an adventure with your small children. We are all thrilled that Cherrell and the TownePlace Suites we will be a part of your special memories from your trip. Glad that you found... More 

5 of 5 stars Reviewed 1 week ago NEW

Love it here! The staff is great! Rooms are nice and clean! The bed is comfortable! Nice fluffy pillows and actual comforter. No blanket covered in sheets here! We had a problem with the air conditioning but they fixed it right away! If you are needing to stay in Joliet this is the place to stay!

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear DHL, Thanks for taking the time to share your thoughts about your recent stay. We are so happy to hear that you enjoyed our hotel. We strive to offer each of our guests the most comfortable stay possible and it is great to hear that we succeeded in our efforts. I will share your kind words with the rest... More 

Westfield, Indiana
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel has an outstanding staff that provides outstanding customer service. The price was really reasonable and the rooms are very clean. I would recommend anyone in the area to stay at this hotel and experience the great service they provide to their customers.

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Grace G, Reading your review put a smile on my face. We love hearing that our cleanliness standards and our high customer service expectations helped to make your stay great. We really appreciate you taking the time out to share your feedback. Your kind words will be shared with our staff ~ it will make their day! Thanks so... More 

Brooklyn, New York
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for 3 nights, hotel is very modern. Breakfast had a good enough selection for 3 days I think more than that you will have to eat outside. There were a few patrons with dogs which was fine with me as I am a dog lover (made me miss my puppy). The room was very clean, stayed in the... More 

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear jina j, Thanks so much for staying with us and also for sharing your review. All of us at the TownePlace Suites are thrilled that you enjoyed your stay so much that you said you would come back again. We love hearing that! We try very hard to make sure that all our guests have their best hotel experience... More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Reason for our stay here was due to our house fire.Every employee here went above & beyond their duties. They were the most friendly people, especially Cheryl, Brenda, Ingrid, Dominique and all the rest. Thank you all for your kindness & helpfulness. The Hotel had very clean rooms. If ever we had a problem in our room it was... More 

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Hi Anna, I'm so sorry to hear that the reason for your visit to our hotel was due to a house fire. What a difficult time for you! I'm glad to hear that our teammates were able to assist you in your time of need. Our team prides themselves in their great customer service skills and it is wonderful to... More 

coal city
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our location in Joliet Il was wonderful. Location is central to everything. Even right by expressway you hear no noise at all from outside or in the halls. We walked in & were amazed at how beautiful & clean the suite is. Beds are very comfy. Can't say enough good about our stay.

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Hi Linda, Thank you so much for your review of our hotel. We appreciate you taking the time to share your thoughts. I'm glad to hear that you found our centralized location convenient for your needs. I'm also especially glad to hear the you appreciated our high cleanliness standards and our comfy beds! Having a comfy bed is the best... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 9, 2015 via mobile

Was a wonderful stay. The staff was absolutely amazing. Room very clean and spacious. Breakfast is amazing and something for everyone. Will definitely stay there again! From the time we arrived till we left never had a negative moment.

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear trshaw1969, Thanks for such a great review. We appreciate your feedback as do other fellow travelers. I'm so happy to hear that you enjoyed our hotel and our staff. We strive to offer each of our guests their best hotel stay possible and it is great to hear that we succeeded. Thank you again. We look forward to seeing... More 

Philadelphia, Pennsylvania
Level Contributor
3 reviews
4 of 5 stars Reviewed May 30, 2015 via mobile

Making a trip across the country. TownePlace Suites was a great place to stay if looking for a quick stop right off 80! Room was small but nicely set up, very clean. Friendly staff and nice amenities. Continental breakfast exceeded expectations!

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Hi Melanie B, Thanks so much for sharing your thoughts about our hotel. Being a fellow traveler, I always rely on the reviews of others when searching for a great place to stay. I'm happy to hear that you found our hotel to be a good choice for your road trip stop. We look forward to the opportunity to see... More 

Riverside, Illinois
1 review
5 of 5 stars Reviewed May 29, 2015

The hotel staff was very friendly and efficient. The rooms were nicely equipped. We were able to bring our small dogs which made our bride very happy. Nice breakfast. There is a pool and work out room. Hotel allowed wedding party to extend their check out time for those needing it.

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Debbie D, Thanks so much for taking the time to review our property. I'm so happy to hear that you all enjoyed our hotel. We love hosting all our guests, but we especially love to be able to host guests on such a special occasion! Please reach back out to us the next time that you are in the... More 

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