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All 23 Joliet hotels

TownePlace Suites Marriott Joliet

2.5 of 5 Hotel   |   1515 Riverboat Center Drive, Joliet, IL 60431
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Ranked #2 of 23 Hotels in Joliet
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Brian B Peoria, Illinois
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110 reviews from our community

Traveler rating
    84
    21
    2
    2
    1
See reviews for
29
22
7
35
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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  • All months
    (110)
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    (25)
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    (38)
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    (35)
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    (12)
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Peoria, Illinois
1 review
5 of 5 stars Reviewed 4 days ago NEW

When I arrived, I was greeted immediately. The lobby was clean, but nothing grand. I got into my room and thought the same. Very clean, very cozy. I had a wonderful stay and was very comfortable. My only negative was that the internet was very very slow. It was enough to run a few apps on my iPad, but not... More

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Brian B, Thank you for your review, and thank you for staying with us! Our team strives to make you feel at home and it is so nice to see that you felt comfortable in our surroundings. Your compliments will certainly be shared with our team. We're grateful for the opportunity to serve! We look forward to welcoming you... More

Joliet, Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I stayed here for about 5 days on business. The service was flawless, the pool kept-up and charming, and the rooms are very pretty with nice amenities. It was quiet and the breakfast was varied. Really nice, nice staff.

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear MC118, Thank you for taking the time to write about your recent stay. We're grateful for the opportunity to provide a home away from home for you while traveling on business. We are also glad you found our team to be wonderfully helpful during your stay. We look forward to welcoming you back the next time that you travel... More

Yorktown, Virginia
1 review
5 of 5 stars Reviewed 1 week ago via mobile

The staff and the whole hotel was comforting and complete, anything I needed was handled in a matter of minutes, if I could I would go back. TownePlace suites are my new pick in hotels, especially for the cross country I'm doing with the family. Government rates for us military guys is a good deal too!

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear tcbroken, Thank you so much for your wonderful review! We are all very happy that you enjoyed your stay with us. We are also glad to hear that the TownePlace Suites is your new hotel of choice when travelling!! :) We aim to make each of our guests feel welcomed and comfortable, like that they are at their "home... More

Seacoast NH
Contributor
19 reviews 19 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here with our two dogs and it was clean, the staff was perfect, and the warm cookies were much appreciated. There was a minor issue with the dog of another guest and the manager made things right IMMEDIATELY. Quiet, comfortable rooms, and, as I said, terrific staff.

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear closetgourmet, Thank you for your kind words. We appreciate you taking the time to offer other fellow travelers your insight on our hotel. We're grateful for the opportunity to provide a home away from home for you while traveling. I am sorry that you experienced a small issue with another guest's pet, however, it pleases me to know that... More

1 review
3 of 5 stars Reviewed 3 weeks ago

This is one of the better hotel experiences i have had. Breakfast was good, pool and Jacuzzi, then access to a workout center. I would stay here again. There was also a snack stand behind the front desk I thought was a great touch for midnight cravings.

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear lynette b, Thank you for sharing your review with other fellow travelers on TripAdvisor. I am happy that you enjoyed your stay, and felt that our hotel offered you one of your "better hotel experiences". We work very hard to make sure that each of our guests has the best service and cleanest hotel experience possible. I pleases me... More

New Braunfels, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stay at the TownePlace Suites in Joliet often for work and have been so impressed by this hotel and staff. The rooms are always clean and the staff is so friendly. Just one example, last week, there were some children going to the pool as I was checking in and the lady at the front desk stopped and gave... More

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear vanessaknowsbest, Thanks so much for your great review! We appreciate you taking the time out to share your comments with other travelers. It is so nice to hear that you find our staff to be friendly, and our rooms to be clean. It is especially nice to hear that you are able to enjoy our hotel each time you... More

Chicago, Illinois
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As others have said the staff is very helpful, the rooms are well kept and the kitchen area is in great shape. My two visits here were on business and required me to be online from the hotel. The Marriott website and hotel promote both wired and wireless Internet. The wifi works, but it is very slow. The type of... More

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Freq_flyer 60601, Thank you for sharing your review. We appreciate hearing the feedback from your recent stay at our property. I would like to start by saying that I am happy that you found our staff to be friendly, and our hotel to be clean. Both are qualities that we pride ourselves in. We try and offer each of... More

Morton, Illinois
Top Contributor
84 reviews 84 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed overnight on Labor Day weekend. The hotel was great - really new feeling, very clean and increibly friendly and helpful customer service. There was a little rubber duckie in the bathroom that they leave for guests, which my son just loved! The room had coffee, tea, complimentary microwave popcorn and really nice guest toiletries, Breakfast was varied enough... More

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Toni M, Thank you for sharing such a nice review! It pleases me to hear that you enjoyed our hotel and found our staff to be accommodating to your needs. We strive to offer each of our guests the cleanest, most comfortable rooms and the best customer service around. I'm happy that you enjoyed your stay. I will share... More

Richmond, Kentucky, United States
Top Contributor
56 reviews 56 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed August 21, 2014

We were on the last night of a long road trip and we just wanted a comfortable place to stay. We are Marriott regulars and always try to stay with their brand if we can find a well rated Tripadvisor option. This one fit the bill. The room was immaculate and the bed was very comfortable. We were even given... More

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Charles C, Thank you for your wonderful review of our property! We love to hear that you are Marriott regulars. It means a lot to us that you selected our hotel for your stay and that you found your room to be immaculate and your bed to be comfortable. We try very hard to make sure that each of... More

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed August 20, 2014

I spent the first 3.5 months of 2014 in this hotel and couldn't have asked for a better experience. The entire staff was extremely friendly and knowledgeable. The property went through an entire renovation over 5 weeks and except when they did the main floor and lobby, you wouldn't have known it. The pool was always clean, 2 good size... More

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear rwhinna, Thank you for your 5 star review! We really appreciate your feedback. We love all our guests, but we have a special place in our hearts for our guests who stay with us as long as you. You become part of our TownePlace Family !! :) I'm so happy to hear that you found everyone at the hotel... More

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Additional Information about TownePlace Suites Marriott Joliet

Address: 1515 Riverboat Center Drive, Joliet, IL 60431
Location: United States > Illinois > Joliet
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Marriott Joliet 2.5*
Number of rooms: 112
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Also Known As:
Towneplace Suites Marriott Joliet Hotel Joliet

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