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All 23 Joliet hotels

TownePlace Suites Marriott Joliet

2.5 of 5 Hotel   |   1515 Riverboat Center Drive, Joliet, IL 60431
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Ranked #2 of 23 Hotels in Joliet
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Ed O Concord, North Carolina
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128 reviews from our community

Traveler rating
    97
    25
    2
    3
    1
See reviews for
33
24
9
40
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Concord, North Carolina
1 review
5 of 5 stars Reviewed 2 days ago NEW

I have stayed at many hotels around the world over the years and stayed at this hotel numerous times in the past year. They have the best service and friendliest staff I have every experienced. Every visit and across every shift they treat you with a great smile and warm greeting, many times remembering your name. The rooms are excellent... More 

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear EdO, It was a pleasure to read your review! The title of your review, “Great Place To Stay" is exactly what our team aims to deliver to all of our guests...and then some :) Our hotel itself can provide a nice environment, but our team also strives to provide each of our guests with memorable guest service. I'm so... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We blocked rooms at this hotel for our wedding. Every one of our guest who stayed here loved it! Not one complaint! They said the staff was so friendly, even asking them about how the wedding was and asked if they could see the pictures they took. I am so happy they took such good card of my loved one... More 

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Toriaep, Thank you so much for your wonderful review of our hotel. We appreciate your kind feedback! I am very happy to hear that you and your wedding guests enjoyed your stay with us. We try to make each of our guests feel welcomed and special and it is nice to hear that we succeeded! It is always nice... More 

Boston
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I found the experience here very pleasant. A large room, friendly staff, and very new property made for a great stay. The facilities are very modern. We enjoyed the fact one could purchase food and beverage at the front desk. Overall a great hotel.

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear MayTrip2009, Thanks so much for your wonderful review ~ we appreciate your kind feedback! It is very nice to hear that you found our hotel to be clean and modern and that you found our staff to be friendly and helpful. We work very hard to be the best at what we do, and your observations won't go unrecognized.... More 

River Falls, Wisconsin
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

If you are looking for a little more space than a typical hotel room, TownPlace Suites might fit the bill. Each room comes with a full-sized refrigerator, stove, sink, microwave, toaster, and plates, silverware, etc. The bed is very comfortable, the desk large, and a small sofa. The bathtub allowed for easy movement. After a restless first night with a... More 

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Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear 119lauraz, Thank you for sharing your feedback with us and other fellow travelers! We appreciate your nice words! I'm very sorry that you had a restless first night with us, but I am very happy to hear that we were able to move you to another suite and resolve your situation promptly. The next time that you are in... More 

Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

We have stayed here numerous times over the past 5 years when visiting family but this year Christmas came early. American Airlines had lost my wife's luggage on our trip from Australia and still had not delivered it three days later when Cherrell on the desk found out. Through determination and local knowledge she located the delivery driver and started... More 

Was this review helpful? Yes 1
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Bruce, Thank you so much for such a wonderful review! We are so happy to be your hotel of choice when you are in town visiting family. I am very sorry to hear about your wife's lost luggage! It is difficult enough living out of a suitcase, but when your suitcase is missing that tops it altogether! I'm so... More 

Dallas, Texas
2 reviews
5 of 5 stars Reviewed December 16, 2014

This hotel went above and beyond to make my stay enjoyable. I was their first mobile check-in guest. They gave me a welcoming package and made sure anything I needed was attended to right away. The room was clean, quiet, and cozy as well. Plenty to choose from to eat in the area. I will definitely stay again!

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear jrichard13, Thank you so much for your nice review! All of us at the TownePlace Suites are happy that you enjoyed your stay! We appreciate you noticing how clean and cozy that are suites are and how attentive our desk staff is :) Your kind words will be shared amongst our team. Thanks also for helping us to share... More 

1 review
5 of 5 stars Reviewed December 14, 2014 via mobile

I have spent months on end at this hotel. My room is always exceptionally clean, and the staff is incredibly friendly. They go out of their way to know each guest personally, it makes living on the road a lot easier!

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Jmed101, Wow, what a nice review to read ~ thank you so much for your gracious compliments! We are so happy that you enjoy your stays with us when travel brings you to Joliet. We know that there are many hotels to choose from when traveling, and we are very proud to be your #1 choice!! You are correct.... More 

Minneapolis
Contributor
17 reviews 17 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 12, 2014

Stayed one night at this hotel but it would serve very well for an extended stay as the kitchen has absolutely everything one needs and the room itself is well-appointed for the working business person: the available nested desk and computer areas are generous and the room's layout uses its space very efficiently. Color scheme is lively and eye-pleasing. Bed... More 

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear tmeltz, Thanks for taking the time to write about your recent stay. We appreciate your feedback, and are happy to hear that you enjoyed our newly renovated suites. We pride ourselves in our amazing customer service, and offering our guests the best extended stay hotel experience in all of Joliet. Please don't hesitate to call on us whenever we... More 

Creal Springs, Illinois
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 26, 2014

Stay one night while attending a wedding in early Nov 14. Room very clean and very nice. Staff went out of their way to be friendly and helpful. The breakfast is mediocre but typical for this level of hotel. Staff did recommend a a great breakfast place which way excellent.

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Robert B, Thank you for sharing your comments on Trip Advisor. We’re delighted you enjoyed your stay and hope you’ll come and visit us again soon. From all of us at the TownePlace Suites, Thank you!! Karen Young Sales Coordinator More 

Cambridge,WI
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 24, 2014

This was my first time staying at a Towneplace Suites and I was extremely impressed. Every staff member I saw, especially Cheryl, was so friendly and helpful. Cheryl told me she loved this hotel and it is obvious in her attitude. My room was spotless with several small extras that were unexpected such as the Thanksgiving Rubber Duckie sitting on... More 

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear akbound 1, Thank you so much for your kind review and 5 star rating! I am so happy to hear you enjoyed your stay with us and that you found our staff to be kind and courteous. I will share your kind words with Cherrell and the rest of our staff. We hope to welcome you back again soon!... More 

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Additional Information about TownePlace Suites Marriott Joliet

Address: 1515 Riverboat Center Drive, Joliet, IL 60431
Location: United States > Illinois > Joliet
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Marriott Joliet 2.5*
Number of rooms: 112
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Also Known As:
Towneplace Suites Marriott Joliet Hotel Joliet
Hotel Style:
#2 Business Hotel in Joliet
#3 Family Hotel in Joliet
#3 Romantic Hotel in Joliet

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