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All 23 Joliet hotels

TownePlace Suites Marriott Joliet

2.5 of 5 Hotel   |   1515 Riverboat Center Drive, Joliet, IL 60431
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    This weekend 11/28/2014
    $107/night
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Ranked #2 of 23 Hotels in Joliet
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
shya2721 Melaka, Malaysia
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118 reviews from our community

Traveler rating
    89
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    1
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31
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38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Melaka, Malaysia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The room is clean, with modern decoration, attached to well equipped kitchen, the facility is nice, the location is perfect, able to access to the restaurants and shops in walking distance. It is a highly recomended hotel to all of the travellers.

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear shya2721, We appreciate your feedback from your recent stay at our hotel. We're glad that you found our TownePlace Suites to be clean and well equipped. We work very hard at making our hotel a wonderful place to stay for each of our guests. We appreciate your recommendation to others travelling in the area, and look forward to the... More

Shenyang
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We had a confirmed booking at the Towneplace Suites (Marriot) in Jolie Illinois - when we arrived at the hotel in the evening we were informed by the receptionist that they were unable to honor our "confirmed" booking as the hotel was "over booked". They booked us in the hotel next door, but this hotel was below the standard of... More

Was this review helpful? Yes 1
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear dempese, I would first like to apologize for any problems that you may have encountered at our hotel. We are very concerned with the feedback that you provided to us and are prepared to take the steps necessary to ensure your loyalty. Our hotel has a very high focus on customer service and product quality. We are ranked in... More

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here passing through. The room was very clean and comfortable. The staff was always smiling, friendly and ready to meet our needs. Our kids loved the pool area--very clean and the attention to detail was evident--towels neatly placed around and the kids were so happy for the abundance of beach balls to play with. We truly enjoyed our... More

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Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear wildstrawberry 7, Thank you so much for your review. I am so glad that you enjoyed your stay at our hotel and found our staff to fun, friendly and efficient at meeting your requests. We pride ourselves on superb customer service levels. It is also nice to hear that you and your family were able to enjoy our pool... More

Williamsburg, VA
Top Contributor
104 reviews 104 reviews
29 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed October 11, 2014

Really great place - very stylishly decorated, clean, and well kept. Rooms are very large and nicely appointed, GREAT wi-fi - they've actually upgraded their breakfast since I was last here and have hot foods as well. The breakfast area is actually also a nice place to hang out and do some work...that's how nice it is! Rooms include full... More

Was this review helpful? Yes 1
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Sydney B, Thank you for your thorough review. We truly appreciate your feedback! It is nice to hear that you enjoyed your stay with us and that you found our hotel to be stylish, clean and well maintained. We recently had a complete makeover ~ thank you for appreciating our updates! :) Thanks also for complimenting our friendly staff.... More

Orlando, Florida, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 4, 2014

I stayed at the TownePlace Suites when I was in Joliet for business last week. From the moment I checked in, I felt like a welcome friend (even though I had never been there before.) By the 2nd day at the hotel, I began to feel more like a family member than a person staying in a hotel room 1,000... More

Was this review helpful? Yes 1
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Mark M, What a nice review to read! Thank you so much for sharing your thoughts about our property with us and other fellow travelers! I am so glad to hear that you enjoyed your stay, and that you felt like you were a part of our family. We aim to make each one of our guests feel exactly... More

Homewood, Illinois
1 review
5 of 5 stars Reviewed October 3, 2014

Stayed here because it was centrally located to several places we needed to be. It's close to Ikea in Bolingbrook, and family. Very clean, excellent staff, and a very restful sleep. I'll be staying here again the next time I come in to visit family.

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Steve-in-ONE, On behalf of the entire team at the TownePlace Suites Joliet, I would like to personally thank you for your very kind feedback and endorsement of our staff and property. We appreciate your business and look forward to the opportunity of welcoming you back soon. I will make sure to share your comments with the entire team! Thank... More

Indianapolis, IN
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 1, 2014

I stayed in this Hotel when I was in town for a wedding in Joliet. I only stayed for one night and I had a few problems trying to coordinate my schedule and each time I had to make an adjustment or call with a question the staff was very quick to answer the phone and made changes for me... More

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Rebecca B, Thank you so much for sharing your wonderful review on TripAdvisor! We are so happy that you enjoyed your stay at our hotel. It is nice to hear that you found our hotel to be in your words " nice and clean." We have a great housekeeping staff here and your kind words will make their day!... More

San Francisco, California, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 30, 2014

My wife and I stay here twice a year driving back and forth from San Francisco to summers in Ontario. We appreciate the extra room a suites hotel offers. The staff is always extremely friendly, and also -- rare for hotels of this type -- knowledgeable about the area. The reason I'm writing this review and offering 4 stars is... More

Was this review helpful? Yes 1
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Bill M, Thank you for your review and for your loyalty to our hotel! I am happy that you experienced a clean and comfortable room and friendly staff during your stay . We pride ourselves on outstanding service and cleanliness, and I will certainly pass the compliments along to our hardworking team. I am very sorry to hear that... More

Peoria, Illinois
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 of 5 stars Reviewed September 26, 2014

When I arrived, I was greeted immediately. The lobby was clean, but nothing grand. I got into my room and thought the same. Very clean, very cozy. I had a wonderful stay and was very comfortable. My only negative was that the internet was very very slow. It was enough to run a few apps on my iPad, but not... More

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Brian B, Thank you for your review, and thank you for staying with us! Our team strives to make you feel at home and it is so nice to see that you felt comfortable in our surroundings. Your compliments will certainly be shared with our team. We're grateful for the opportunity to serve! We look forward to welcoming you... More

Joliet, Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 24, 2014

I stayed here for about 5 days on business. The service was flawless, the pool kept-up and charming, and the rooms are very pretty with nice amenities. It was quiet and the breakfast was varied. Really nice, nice staff.

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear MC118, Thank you for taking the time to write about your recent stay. We're grateful for the opportunity to provide a home away from home for you while traveling on business. We are also glad you found our team to be wonderfully helpful during your stay. We look forward to welcoming you back the next time that you travel... More

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Additional Information about TownePlace Suites Marriott Joliet

Address: 1515 Riverboat Center Drive, Joliet, IL 60431
Location: United States > Illinois > Joliet
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Marriott Joliet 2.5*
Number of rooms: 112
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Also Known As:
Towneplace Suites Marriott Joliet Hotel Joliet

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