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TownePlace Suites Marriott Joliet

#3 of 23 Hotels in Joliet
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1515 Riverboat Center Drive, Joliet, IL 60431
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1 room 1 adult
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TownePlace Suites Marriott Joliet
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171 Reviews from our TripAdvisor Community

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Chicago, Illinois
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

What a wonderful property. When we arrived we were greeted by Cherrell who was super welcoming. She was kind enough to upgrade us to a 2 bedroom suite and a birthday card and goodie bag for my wife who was celebrating her birthday. Our suite was very spacious comfortable and spotless with modern furniture and 3 tv's. The pool area... More 

Helpful?
Thank Dan C
Santa Fe, Texas
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I've stayed at this hotel a few times in the past, and most recently this week. The staff is always super friendly and helpful, check-in and check out are quick, rooms are clean, comfortable and spacious, hot water is hot, and AC/Heat work as they should. There's plenty of parking, and a few restaurants that are walking distance from the... More 

Helpful?
Thank Brian M
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Brian M, Thanks so much for your review and recommendation! We truly value your business and also your feedback! It's great to hear that you find our staff super friendly and helpful and also that you find our rooms comfortable and spacious. We always try to make sure that each of our guests have a great, memorable stay. Your... More 

Manawa, Wisconsin
Level Contributor
212 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The staff was very friendly. Our room was clean and comfortable. The extra touches like the rubber duck in the bathroom and the microwave popcorn in the kitchen where nice. The pool area was nice too, the pool water was warm and enjoyable. We would stay there again next time in town.

Helpful?
Thank fivemileseast
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear fivemileseast, Thanks so much for staying with us and also for sharing your review. We appreciate both your business and your feedback. It's great to hear that you found your room to be clean and comfortable and also that you were able to enjoy our indoor pool. Having a heated pool to enjoy in January is always a treat!... More 

2 reviews
4 of 5 stars Reviewed December 30, 2015 via mobile

For a pet friendly hotel, it was very clean. The staff were helpful and kind. Our studio room was so small that once the sofa bed was open you could not walk between the open sofa bed and the regular bed. Otherwise, our visit was awesome and I would give it a 5.

Helpful?
Thank Chrissy M
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Chrissy M, Thank you for sharing your review and your kind words. All of us at the TownePlace Suites work very hard to make sure that our hotel is immaculate and welcoming. We appreciate you noticing our dedication. We would love to have the opportunity to host you again in the future. For future visits, if you would like... More 

Marshfield, Wisconsin
Level Contributor
61 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed December 21, 2015

Very friendly staff, clean rooms (this was my 2nd visit in 2 months), comfortable beds and pillows, and it had most everything you'd need in a room! Mini refrigerator, microwave, sink, desk, tv, good lighting, and probably more which I've already forgotten. But I'd definitely go back when in the area!

Helpful?
Thank notpicky07
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear notpicky07, Thanks so much for your great review. It's great to see that you were so impressed with your first stay, that you decided to stay with us again. We all take that as a huge compliment! We are happy to be your hotel of choice in Joliet! Thank you again, Karen Young Sales Coordinator More 

Ottawa, Illinois
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed December 8, 2015

What an awesome hotel. From the people at the desk to the ease of the breakfast bar I can not be happier with my stay at this facility. The front desk person at check in welcomed me by name ( Shocked ) and a goodbye as I left later that evening. Very pleased

Helpful?
Thank Frank K
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Hi Frank, Thanks so much for sharing your review. Reviews like yours are what keeps us all going and at the top of our game. We are so glad to hear that you enjoy our hotel and staff as much as we do. We genuinely love making our guests feel like they are at their "home away from home" and... More 

Morgantown, West Virginia
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 2, 2015 via mobile

We were visiting family for Thanksgiving and found the Townplace a convenient, comfortable place to find a couple extra beds. I enjoyed the large pool while my husband used the fitness center - the two are joined by windows so we sort of worked out together. 😀 The breakfast is nice offering hot food and waffles as well as the... More 

Helpful?
Thank 2fortheroad0905
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear 2forhteroad0905, Thanks very much for your nice review. All of us at the TownePlace Suites are happy that you enjoyed your stay. I am sorry to hear that you had to wait to check in. I assure you that this is not typical and we will look into the phone problem that you noted in your review so that... More 

A TripAdvisor Member
5 of 5 stars Reviewed November 28, 2015 via mobile

Awesome place for a family get away! The staff is amazing and the rooms and amenities very clean. Looking forward to yet another stay here. Plenty of great restaurants in the area to dine at and the nightly cookies and milk are a hit with the kids!

Helpful?
Thank A TripAdvisor Member
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Brian N, Thanks so much for your great review. All of us at the TownePlace Suites are happy to hear that you and your family enjoyed our great staff and also our convenient location. We strive to have each of our guests enjoy their stay so much that they become repeat guests and it sounds like we may have... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 21, 2015

It had all the amenities you would expect. I prefer hotels which are full service with 5 star restaurants and help with your luggage. But for what it is, it is a great. We enjoyed the hot tub and the complimentary breakfast.

Helpful?
Thank Chris B
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Chris B, Thank you for the feedback from your recent stay. We're grateful to have had the opportunity to serve. Your compliments will certainly be shared with the rest of our team. We look forward to welcoming you back and earning your 5 star review. Take care, Karen Young Sales Coordinator More 

Batavia, Illinois
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 16, 2015

Our room was fantastic! 2 bedroom suite for 5 women. Clean, plenty of space. Driving distance to Rialto, Westgate Mall, Hollywood casino. Front desk service was great!!! Extremely helpful. Good Breakfast. Smiling faces.

Helpful?
Thank 707afw707
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear 707afw707, Thank you for your wonderful review. All of us at the TownePlace Suites are happy to hear that you enjoyed your stay and found our staff helpful and our location convenient to some great shopping. We strive to offer our guests their best stay possible and it sounds like we have succeeded. We hope to see you all... More 

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