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All 23 Joliet hotels

TownePlace Suites Marriott Joliet

2.5 of 5 Hotel   |   1515 Riverboat Center Drive, Joliet, IL 60431
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Ranked #2 of 23 Hotels in Joliet
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
jrichard13 Dallas, Texas
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123 reviews from our community

Traveler rating
    93
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    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dallas, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

This hotel went above and beyond to make my stay enjoyable. I was their first mobile check-in guest. They gave me a welcoming package and made sure anything I needed was attended to right away. The room was clean, quiet, and cozy as well. Plenty to choose from to eat in the area. I will definitely stay again!

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear jrichard13, Thank you so much for your nice review! All of us at the TownePlace Suites are happy that you enjoyed your stay! We appreciate you noticing how clean and cozy that are suites are and how attentive our desk staff is :) Your kind words will be shared amongst our team. Thanks also for helping us to share... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

I have spent months on end at this hotel. My room is always exceptionally clean, and the staff is incredibly friendly. They go out of their way to know each guest personally, it makes living on the road a lot easier!

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Jmed101, Wow, what a nice review to read ~ thank you so much for your gracious compliments! We are so happy that you enjoy your stays with us when travel brings you to Joliet. We know that there are many hotels to choose from when traveling, and we are very proud to be your #1 choice!! You are correct.... More 

Minneapolis
Contributor
17 reviews 17 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed one night at this hotel but it would serve very well for an extended stay as the kitchen has absolutely everything one needs and the room itself is well-appointed for the working business person: the available nested desk and computer areas are generous and the room's layout uses its space very efficiently. Color scheme is lively and eye-pleasing. Bed... More 

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear tmeltz, Thanks for taking the time to write about your recent stay. We appreciate your feedback, and are happy to hear that you enjoyed our newly renovated suites. We pride ourselves in our amazing customer service, and offering our guests the best extended stay hotel experience in all of Joliet. Please don't hesitate to call on us whenever we... More 

Creal Springs, Illinois
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stay one night while attending a wedding in early Nov 14. Room very clean and very nice. Staff went out of their way to be friendly and helpful. The breakfast is mediocre but typical for this level of hotel. Staff did recommend a a great breakfast place which way excellent.

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Robert B, Thank you for sharing your comments on Trip Advisor. We’re delighted you enjoyed your stay and hope you’ll come and visit us again soon. From all of us at the TownePlace Suites, Thank you!! Karen Young Sales Coordinator More 

Cambridge,WI
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was my first time staying at a Towneplace Suites and I was extremely impressed. Every staff member I saw, especially Cheryl, was so friendly and helpful. Cheryl told me she loved this hotel and it is obvious in her attitude. My room was spotless with several small extras that were unexpected such as the Thanksgiving Rubber Duckie sitting on... More 

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Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear akbound 1, Thank you so much for your kind review and 5 star rating! I am so happy to hear you enjoyed your stay with us and that you found our staff to be kind and courteous. I will share your kind words with Cherrell and the rest of our staff. We hope to welcome you back again soon!... More 

Melaka, Malaysia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The room is clean, with modern decoration, attached to well equipped kitchen, the facility is nice, the location is perfect, able to access to the restaurants and shops in walking distance. It is a highly recomended hotel to all of the travellers.

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear shya2721, We appreciate your feedback from your recent stay at our hotel. We're glad that you found our TownePlace Suites to be clean and well equipped. We work very hard at making our hotel a wonderful place to stay for each of our guests. We appreciate your recommendation to others travelling in the area, and look forward to the... More 

Shenyang
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 11, 2014

We had a confirmed booking at the Towneplace Suites (Marriot) in Jolie Illinois - when we arrived at the hotel in the evening we were informed by the receptionist that they were unable to honor our "confirmed" booking as the hotel was "over booked". They booked us in the hotel next door, but this hotel was below the standard of... More 

Was this review helpful? Yes 1
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear dempese, I would first like to apologize for any problems that you may have encountered at our hotel. We are very concerned with the feedback that you provided to us and are prepared to take the steps necessary to ensure your loyalty. Our hotel has a very high focus on customer service and product quality. We are ranked in... More 

1 review
5 of 5 stars Reviewed October 20, 2014 via mobile

We stayed here passing through. The room was very clean and comfortable. The staff was always smiling, friendly and ready to meet our needs. Our kids loved the pool area--very clean and the attention to detail was evident--towels neatly placed around and the kids were so happy for the abundance of beach balls to play with. We truly enjoyed our... More 

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear wildstrawberry 7, Thank you so much for your review. I am so glad that you enjoyed your stay at our hotel and found our staff to fun, friendly and efficient at meeting your requests. We pride ourselves on superb customer service levels. It is also nice to hear that you and your family were able to enjoy our pool... More 

Williamsburg, VA
Top Contributor
105 reviews 105 reviews
29 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed October 11, 2014

Really great place - very stylishly decorated, clean, and well kept. Rooms are very large and nicely appointed, GREAT wi-fi - they've actually upgraded their breakfast since I was last here and have hot foods as well. The breakfast area is actually also a nice place to hang out and do some work...that's how nice it is! Rooms include full... More 

Was this review helpful? Yes 1
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Sydney B, Thank you for your thorough review. We truly appreciate your feedback! It is nice to hear that you enjoyed your stay with us and that you found our hotel to be stylish, clean and well maintained. We recently had a complete makeover ~ thank you for appreciating our updates! :) Thanks also for complimenting our friendly staff.... More 

Orlando, Florida, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 4, 2014

I stayed at the TownePlace Suites when I was in Joliet for business last week. From the moment I checked in, I felt like a welcome friend (even though I had never been there before.) By the 2nd day at the hotel, I began to feel more like a family member than a person staying in a hotel room 1,000... More 

Was this review helpful? Yes 1
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Mark M, What a nice review to read! Thank you so much for sharing your thoughts about our property with us and other fellow travelers! I am so glad to hear that you enjoyed your stay, and that you felt like you were a part of our family. We aim to make each one of our guests feel exactly... More 

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Additional Information about TownePlace Suites Marriott Joliet

Address: 1515 Riverboat Center Drive, Joliet, IL 60431
Location: United States > Illinois > Joliet
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Marriott Joliet 2.5*
Number of rooms: 112
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Also Known As:
Towneplace Suites Marriott Joliet Hotel Joliet
Hotel Style:
#2 Business Hotel in Joliet
#3 Family Hotel in Joliet

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