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All 23 Joliet hotels

TownePlace Suites Marriott Joliet

2.5 of 5 Hotel   |   1515 Riverboat Center Drive, Joliet, IL 60431
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Ranked #2 of 23 Hotels in Joliet
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
closetgourmet Seacoast NH
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107 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Seacoast NH
Contributor
19 reviews 19 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here with our two dogs and it was clean, the staff was perfect, and the warm cookies were much appreciated. There was a minor issue with the dog of another guest and the manager made things right IMMEDIATELY. Quiet, comfortable rooms, and, as I said, terrific staff.

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear closetgourmet, Thank you for your kind words. We appreciate you taking the time to offer other fellow travelers your insight on our hotel. We're grateful for the opportunity to provide a home away from home for you while traveling. I am sorry that you experienced a small issue with another guest's pet, however, it pleases me to know that... More

1 review
3 of 5 stars Reviewed 1 week ago

This is one of the better hotel experiences i have had. Breakfast was good, pool and Jacuzzi, then access to a workout center. I would stay here again. There was also a snack stand behind the front desk I thought was a great touch for midnight cravings.

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear lynette b, Thank you for sharing your review with other fellow travelers on TripAdvisor. I am happy that you enjoyed your stay, and felt that our hotel offered you one of your "better hotel experiences". We work very hard to make sure that each of our guests has the best service and cleanest hotel experience possible. I pleases me... More

New Braunfels, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stay at the TownePlace Suites in Joliet often for work and have been so impressed by this hotel and staff. The rooms are always clean and the staff is so friendly. Just one example, last week, there were some children going to the pool as I was checking in and the lady at the front desk stopped and gave... More

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear vanessaknowsbest, Thanks so much for your great review! We appreciate you taking the time out to share your comments with other travelers. It is so nice to hear that you find our staff to be friendly, and our rooms to be clean. It is especially nice to hear that you are able to enjoy our hotel each time you... More

Chicago, Illinois
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As others have said the staff is very helpful, the rooms are well kept and the kitchen area is in great shape. My two visits here were on business and required me to be online from the hotel. The Marriott website and hotel promote both wired and wireless Internet. The wifi works, but it is very slow. The type of... More

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Freq_flyer 60601, Thank you for sharing your review. We appreciate hearing the feedback from your recent stay at our property. I would like to start by saying that I am happy that you found our staff to be friendly, and our hotel to be clean. Both are qualities that we pride ourselves in. We try and offer each of... More

Morton, Illinois
Top Contributor
84 reviews 84 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed overnight on Labor Day weekend. The hotel was great - really new feeling, very clean and increibly friendly and helpful customer service. There was a little rubber duckie in the bathroom that they leave for guests, which my son just loved! The room had coffee, tea, complimentary microwave popcorn and really nice guest toiletries, Breakfast was varied enough... More

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Toni M, Thank you for sharing such a nice review! It pleases me to hear that you enjoyed our hotel and found our staff to be accommodating to your needs. We strive to offer each of our guests the cleanest, most comfortable rooms and the best customer service around. I'm happy that you enjoyed your stay. I will share... More

Richmond, Kentucky, United States
Top Contributor
56 reviews 56 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were on the last night of a long road trip and we just wanted a comfortable place to stay. We are Marriott regulars and always try to stay with their brand if we can find a well rated Tripadvisor option. This one fit the bill. The room was immaculate and the bed was very comfortable. We were even given... More

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Charles C, Thank you for your wonderful review of our property! We love to hear that you are Marriott regulars. It means a lot to us that you selected our hotel for your stay and that you found your room to be immaculate and your bed to be comfortable. We try very hard to make sure that each of... More

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

I spent the first 3.5 months of 2014 in this hotel and couldn't have asked for a better experience. The entire staff was extremely friendly and knowledgeable. The property went through an entire renovation over 5 weeks and except when they did the main floor and lobby, you wouldn't have known it. The pool was always clean, 2 good size... More

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear rwhinna, Thank you for your 5 star review! We really appreciate your feedback. We love all our guests, but we have a special place in our hearts for our guests who stay with us as long as you. You become part of our TownePlace Family !! :) I'm so happy to hear that you found everyone at the hotel... More

Puerto Vallarta, Mexico
Top Contributor
173 reviews 173 reviews
47 hotel reviews
197 helpful votes 197 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I just spent 6 days at the TownePlace Suites in Joliet. We were having major dental work done with a local dentist and the hotel was recommended by our dentist. The hotel was beyond fabulous in making sure that we had everything we needed to recover from our surgery. They were upbeat, cheerful and actually seemed HAPPY... More

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Jan J, Wow! Thank you for sharing your thoughts on your recent stay at our hotel. I can't tell you enough how much we appreciate your kind words about our staff and our property! We try very hard to make each of our guests feel welcomed and comfortable, and with your special circumstances, I am so very glad that... More

coal city
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2014

Stayed here when out power was out to let the kids have some fun after a few days of being in the dark. Pool is very nice and rooms are very clean. Lobby is also very nice along with the continental breakfast. Had a problem trying to use our free night certificate that we won at an autism benefit but... More

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear sosabn, Thank you so much for your great review! It is nice to hear that you and your kids enjoyed our hotel. Being without power at your house had to be stressful ~ I'm glad that you all were able to use our great pool to relax and have some fun :) I'm so sorry that you experienced some... More

Omaha, Nebraska
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 15, 2014

From the moment we walked through the door the staff were there to help us. They were fun to kid around with and they helped us in anyway we asked. The room was very nice and roomy and had all the amenities we needed. We utilized the lounge area and hung out with friends when we weren't doing anything else.

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Dr. Mocha, Thank you for all your kind words! We appreciate you taking the time to share your review with us and other fellow travelers on TripAdvisor. I'm so glad to hear that you found our hotel to be spacious and clean and our staff to be helpful and fun! We aim to make each of our guest's stays... More

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Additional Information about TownePlace Suites Marriott Joliet

Address: 1515 Riverboat Center Drive, Joliet, IL 60431
Phone Number:
Location: United States > Illinois > Joliet
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Marriott Joliet 2.5*
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Also Known As:
Towneplace Suites Marriott Joliet Hotel Joliet

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