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All 23 Joliet hotels

TownePlace Suites Marriott Joliet

2.5 of 5 Hotel   |   1515 Riverboat Center Drive, Joliet, IL 60431
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95%
Ranked #2 of 23 hotels in Joliet
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
sosabn coal city
  • Overview
  • Reviews (99)
  • Photos (45)
  • Amenities
  • Room tips (13)
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99 people have reviewed this hotel

Traveler rating
    75
    20
    1
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    1
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27
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Any
English first
coal city
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed here when out power was out to let the kids have some fun after a few days of being in the dark. Pool is very nice and rooms are very clean. Lobby is also very nice along with the continental breakfast. Had a problem trying to use our free night certificate that we won at an autism benefit but... More

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear sosabn, Thank you so much for your great review! It is nice to hear that you and your kids enjoyed our hotel. Being without power at your house had to be stressful ~ I'm glad that you all were able to use our great pool to relax and have some fun :) I'm so sorry that you experienced some... More

Omaha, Nebraska
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

From the moment we walked through the door the staff were there to help us. They were fun to kid around with and they helped us in anyway we asked. The room was very nice and roomy and had all the amenities we needed. We utilized the lounge area and hung out with friends when we weren't doing anything else.

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Dr. Mocha, Thank you for all your kind words! We appreciate you taking the time to share your review with us and other fellow travelers on TripAdvisor. I'm so glad to hear that you found our hotel to be spacious and clean and our staff to be helpful and fun! We aim to make each of our guest's stays... More

1 review
5 of 5 stars Reviewed June 4, 2014 via mobile

Our family has stayed in this location for many years now since it is a central location for our family. We just came back from staying here last week. Our previous stay was when our baby was 6 months. Once we walked thru the the door all the staff remember her by her name! She turned 1 on Wednesday and... More

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Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear LDLPR, Thanks for taking the time to write about your recent stay. We're grateful for the opportunity to provide you and your family a "home away from home" while traveling. We feel honored to be your hotel of choice and look forward to seeing many more of your daughter's milestones! :) Thanks again! Hope to see you again soon,... More

La Crosse, Wisconsin
1 review
5 of 5 stars Reviewed June 4, 2014

We stayed here for three days while we attended a wedding and this place was wonderful. The staff was outstanding everyone of the staff was courtious and I mean everyone including the maintance staff and the housekeepers. The front desk people greeted us everyday and were great. The rooms were very clean and well cared for as was the entire... More

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Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear RScott2014, Thank you very much for staying with us! We appreciate your kind feedback. We are happy that you found our team to be friendly and helpful, and our hotel to be clean and well cared for. Our team works hard to make our hotel a great place to stay for all of our guests. Your compliments will be... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 1, 2014

Can't ask for anything else. Feel like I am at home. Rooms have kitchens and walk in closets. AAA members get rooms for $132. Pet friendly and wonderful. Bed was perfect. Great size for 4 people and a dog. :) modern clean and lovely. Thank God for this place!!

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Richelle, Thanks so much for your great review! We appreciate you offering your feedback to other fellow travelers! It is nice to hear that you enjoyed your stay with us and found your room to be clean and modern. It's also nice to know that you appreciate that our hotel offers kitchens in each of our suites as well... More

Ballwin, Missouri
Top Contributor
124 reviews 124 reviews
41 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed May 20, 2014

The accommodations feature a large, comfortable sleeping area with the added convenience of a small kitchenette with a microwave, two burner stove, dishwasher and a full-size refrigerator. The room setup and extra space is easy to appreciate when staying 3 or more nights. The property is well-maintained and the rooms were clean. The staff members were all friendly and very... More

Was this review helpful? Yes 1
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Boat-Captain, All of us at the TownePlace Suites appreciate you sharing your feedback with us and other fellow travelers! We are happy that you enjoyed our clean and spacious suites and our friendly staff during your stay . We pride ourselves on outstanding service and cleanliness. I will certainly pass your compliments along to our hardworking team. Please come... More

Toms River, New Jersey
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 2, 2014 via mobile

We stayed at TownePlace Suites Marriott in Joliet for an extended weekend. Our studio room was consistently clean and contained all the necessary comforts of home. There was plenty of space for the pack-n-play our infant son used, as well as all of our belongings. Our room was located on the fourth floor directly next to the elevator but we... More

Was this review helpful? Yes 1
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear ValGal 214, Thank you for your five star review! We appreciate you staying with us! Our team strives to make you feel at home during your travels, and it is nice to see that we accomplished this. Your compliments will certainly be shared with our team. We look forward to welcoming you back the next time you visit Joliet!... More

Tucson, Arizona
2 reviews
5 of 5 stars Reviewed March 25, 2014

We stayed for a weekend to attend a concert at the Rialto Theater. Cherrell was gracious, answered all of our questions, gave us great directions and always called us by name when we walked by the front desk. She made us feel special. The rooms were newly remodeled, spacious and well appointed. We enjoyed our stay in Joliet.

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear David W, Thank you for your wonderful review! I am so happy to hear that Cherrell was able to help you with driving directions and that she made you feel special! We pride ourselves on superb customer service levels and it is delightful news to hear that we have succeeded in this. You kind words will definitely be shared... More

Bloomington, Illinois
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed March 23, 2014

We were very pleased with our one night stay at Towneplace. We were the first to stay in a newly-renovated room on the second floor and it was very nice and clean. The staff were all very friendly and accommodating for our children. They brought a DVD player up to us so that our kids could watch a movie. The... More

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Laura T, Thank you so much for your nice review! We are very happy that you were able to be one of the first people to enjoy our newly renovated rooms :) Along with our commitment to great customer service, we are also committed to have cleanest and most comfortable hotel for our guests. I am so happy that... More

Chicago
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 16, 2014 via mobile

We stayed here after a wedding at the Haley Mansion. When we arrived we were warmly greeted. Even though they were in the process of renovation the hotel was clean and bright. The rooms were spacious, clean and new. The kitchenette offered a touch of home. Most importantly it was quiet. We would stay here again without hesitation. This is... More

Was this review helpful? Yes
Sales_Manager_0, Manager at TownePlace Suites Marriott Joliet, responded to this review

Dear Trek NHS, Thank you so much for taking the time to share your kind words! We truly appreciate your feedback. I'm so happy to hear that you felt welcomed and found your suite to be spacious and clean. Our housekeeping staff works very hard to keep our hotel in "mint condition". Thank you very much for noticing :) We... More

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Additional Information about TownePlace Suites Marriott Joliet

Address: 1515 Riverboat Center Drive, Joliet, IL 60431
Phone Number:
Location: United States > Illinois > Joliet
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Marriott Joliet 2.5*
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Also Known As:
Towneplace Suites Marriott Joliet Hotel Joliet

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#2 Romantic Hotel in Joliet #3 Business Hotel in Joliet #3 Family Hotel in Joliet
Hotel Class
Number of rooms
112

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