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All 7 Jacksonville hotels

Holiday Inn Express Hotel & Suites

2.5 of 5 Hotel   |   2501 Holliday Lane, Jacksonville, IL 62650
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88%
Ranked #2 of 7 hotels in Jacksonville
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 5 weeks ago
HoopShooter70 Saint Louis, Missouri
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60 people have reviewed this hotel

Traveler rating
    35
    17
    6
    0
    2
See reviews for
20
2
7
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 5 weeks ago

Stayed while visiting a college in the area. Their friendliness is really amazing. Supplied us with city maps, directions, good eats advice and local history for the area. It's really awesome to see such hospitality and truly nice people nowadays. Added bonus is the hotel is nice and clean.

Was this review helpful? Yes
Michael F, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for your fantastic comments! Our job is to make our guest have the best stay possible while they are here. We refer our guests to where we ,as local residents, like to eat, shop and visit. We love our community and like to share it with our guests! I will let our entire staff know of... More

Bellevue, Washington
2 reviews
5 of 5 stars Reviewed March 8, 2014

Was nice hotel to stay in. All the staff were very friendly. My room was nice and clean. Pool needs to be deeper but still nice to have indoors with it being cold outside. Would stay here again if passing through.

Was this review helpful? Yes
Michael F, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thanks for staying with us during your recent trip to the Jacksonville area. We appreciate greatly your positive comments regarding our hotel. We try to exceed the expectations of our guests. We focus heavily on making our guests feel like they are at home during their stay. Thanks again and we hope to see you on your next trip to... More

Henderson, Kentucky, United States
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 21, 2014

Have been going to Jacksonville for the last 3 weeks. While at the hotel the staff made the stay real relaxing and restful. Was able to rested and ready for the days work ahead. When needed they allowed us to stay over for extra time at the time needed. There was an extra charge but it was worth the extra... More

Was this review helpful? Yes
Michael F, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

I am happy that you have enjoyed staying with us the past few weeks. Our goal is to make our guests feel as comfortable as possible. We appreciate your business and know that you always have a choice when you travel. Hope to see you again soon! More

Saint Louis, Missouri
Top Contributor
62 reviews 62 reviews
32 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 24, 2014

I actually stopped here unexpectedly, while on a long drive. I got tired and just pulled off the Interstate here to rest. The staff were all very friendly, the rooms were VERY clean, comfortable and quiet. Breakfast was good. I would rate them 'Above Average" compared to other Holiday Inn Express locations. I'll stop again when I am in the... More

Was this review helpful? Yes
Michael F, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

We appreciate you choosing to stay at our Holiday Inn Express while in the Jacksonville area. Thank you for commenting on the cleanliness of our hotel and the friendliness of our staff! Our goal is to make every guest feel as comfortable here as they would feel at home. We look forward to your next visit! More

DeSoto, Missouri
1 review
5 of 5 stars Reviewed December 29, 2013

Hotel was recommended by family in town. Wow! What an amazing staff. Everyone is so friendly from the front desk to the breakfast ladies and everyone in between. Was very clean and comfortable with good breakfast choice every day. My wife, 2 kids and I spent 5 nights the week of Christmas to visit with family in the area. We... More

Was this review helpful? Yes
Michael F, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for spending the holidays with us during your recent trip to Jacksonville. We loved having your family as our guests! We try very hard to be as welcoming and friendly as possible. I'll let everyone know of your positive comments. Have a Happy New Year and hopefully we'll see you again on your next trip to the area. More

Peoria, Illinois
1 review
5 of 5 stars Reviewed December 14, 2013

I stay here frequently and enjoy the cleanliness of hotel and friendliness of front desk staff. They always go out of their way to make sure I am taken care of. Fresh coffee always available so I don't even have to make it in my room.

Was this review helpful? Yes
Michael F, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

It is a pleasure having you as our frequent guest! We try very hard to make our guests feel welcomed and comfortable during their stay at our Holiday Inn Express in Jacksonville. Thanks for commenting on the cleanliness of your room. I'll let our Housekeeping staff know of your comments. Happy Holidays! More

Beaver Dam, Kentucky
1 review
5 of 5 stars Reviewed December 4, 2013

We have been here for several months, the staff is very friendly and accommodating.We have really enjoyed our stay and would definitely recommend this hotel to our family and friends. House keeping have also went out of their way to make sure we had anything that we have needed and have been very helpful.Once we had trouble with the drain... More

Was this review helpful? Yes
Michael F, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

We have loved having you as our guest over the last several months. We try very hard to make our guests feel like they are at home while staying with us. Thank you again for your kind words and it's been a pleasure to get to know you. More

Gladstone, Missouri
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 30, 2013

Very nice experience over all. Desk staff was helpful connecting me to YI FI, lady serving breakfast very nice and the room was neat and clean. Even had the TV channel needed to watch our favorite basketball team play ball. Very convenient to the highway.

Was this review helpful? Yes
Michael F, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

I am happy that your recent stay with us was an enjoyable one. We work hard to have an exceptionally clean and friendly hotel. I'll make sure that the breakfast bar and front desk employees are informed of your nice comments. Thanks again for choosing to stay with us while in Jacksonville. More

Michigan
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 18, 2013

Stayed while traveling. Our room was clean, neat, and we received an upgraded for free since we are a Priority Club member. I liked the location close to the highway and, like many Holiday Inn Expresses, had a great breakfast. Good value.

Was this review helpful? Yes
Michael F, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

I'm glad that we were able to upgrade one of our IHG Rewards Member. We value our frequent guests and upgrade them whenever possible. I'll pass your positive breakfast comments to our breakfast attendants. Thanks again for staying with us. More

Illinois
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 14, 2013

We are platinum reward members and typically stay at the Holiday Inn brand. This hotel is pretty typical of a HI Express. Very clean, good breakfast, beds were VERY comfortable. The rooms are a nice size, not cramped at all. My only complaints would be that the pillows are pretty small and our air conditioner didn't seem to cool quite... More

Was this review helpful? Yes
Michael F, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thanks for taking the time to comment about your recent stay. You made reference to the size of our pillows. We are in the process of replacing our standard size pillows with both king and queen sizes. I'll have our maintenance staff look at the air conditioner in your room. We try to hard to have to cleanest and friendliest... More

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Additional Information about Holiday Inn Express Hotel & Suites

Also Known As:
Holiday Inn Express Hotel
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel Jacksonville
Jacksonville Holiday Inn
Address: 2501 Holliday Lane, Jacksonville, IL 62650
Phone Number:
Location: United States > Illinois > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 hotels in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Official Description (provided by the hotel):
Jacksonville hotel offers comfortable Illinois accommodations! Jacksonville, Illinois is a town with a wealth of history and industry, located midway between Hannibal, Missouri and Springfield, Illinois. Conveniently located off I-72, our Jacksonville hotel offers a premiere location at an affordable price. Several businesses are just a few minutes from our Jacksonville, Illinois hotel, including Pactiv and A.C. Humko, both two miles away. Nestle, as well as the EMI Corporation, have packaging and distribution centers nearby. Jacksonville s historic Eli Bridge Company, which has made fair rides for generations, is also three miles away. Additionally, Hamilton s Catering, which offers a large banquet hall as well as catering services, is just a short drive from our Jacksonville hotel. Jacksonville s history is right at your fingertips when you stay with us. Downtown Jacksonville is just three miles away and features Governor Grierson s Mansion and historic Victorian homes. Woodlawn Farm, which was a stop on the Underground Railroad, is just seven miles from our smoke free hotel in Jacksonville. You can see one of Eli Bridge and Wheel Co.'s famous ferris wheels at Jacksonville Community Park. With an indoor pool and fitness center, our pet friendly Jacksonville, Illinois hotel offers you a great place to stay with a convenient location. Stay Smart with us at the Holiday Inn Express Jacksonville Hotel. ... more   less 
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