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Hampton Inn Jacksonville

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1725 W Morton Avenue, Jacksonville, IL 62650
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Hampton Inn Jacksonville
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139 Reviews from our TripAdvisor Community

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Traveler rating
    84
    31
    15
    7
    2
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57
14
9
52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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  • All months
    (139)
  • Mar-May only
    (32)
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    (47)
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    (22)
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Alton, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

My wife and I alsays stay in Hampton Inns or other Hilton owend hotels. We always find the service is above par. At the Hampton Inn in Jacksonville Il. we were very happy with our stay and everyone working at the hotel made us feel like we were the only people staying there and were willing to assist us with... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Thank you, Reid, for being our guest and writing such a lovely review, we enjoyed making your stay a great one, and look forward to doing it again, stop by again when your in the area and your next stay will be as good as your last, take care! More 

Saint Peters, Missouri
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My son's baseball team booked this hotel for a tournament that we were playing there. The hotel was clean and inviting. The hotel staff was friendly, and extremely helpful with any request. The rooms are spacious and stocked with all the necessities to make your stay hassle free. The only downside of our room was that it did not come... More 

Was this review helpful? Yes
Michelle F, Guest Service Manager- Tyler at Hampton Inn Jacksonville, responded to this review

First of all thank you for being our guest, and taking the time out of your day to write such a lovely review. I want to personally tell you, like I believe I did with all the check outs in person that day, that your team, was absolutely fabulous, most respectful, easy going families I've ever encountered, it was an... More 

Metro Minneapolis-Saint Paul, Minnesota
5 of 5 stars Reviewed 1 week ago

When in Jacksoneville, don't hesitate to stay at the Hampton! Staff was very nice, rooms were very clean and the common area really nice. Breakfast was stocked with great food. Pool area was nice with lots of parking close to entry ways. Rooms were very quiet, beds comfortable.

Was this review helpful? Yes
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Thank you so much for your kind words about our hotel, we all do enjoy providing you and each and every one of our guests with the best stay possible, we hope to see you back in the area soon! More 

Tucson, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This was a great place - All the staff was very friendly, rooms nice and up to date, cleaning staff very considerate and the fitness center and indoor pool are great! The breakfast was amazing and fresh each day! Perfect place to meet up with family! Nice location and lots of parking. Definitely a place to check out!

Review collected in partnership with Hampton

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Michelle F, Guest Service Manager- Tyler at Hampton Inn Jacksonville, responded to this review

Thank you so much for being our guest and posting such a pleasant review, that's the hamptonality we work hard to achieve, and is always nice to hear it pays off. We look forward to seeing you again next time your in the area, thanks! More 

Elmhurst, United States
1 review
4 of 5 stars Reviewed June 9, 2015

Very good experience; nice room and very nice staff. Bed and bathroom were excellent, complimentary breakfast was well stocked and nicely managed. Front desk staff were very nice and exhibited good customer service skills.

Review collected in partnership with Hampton

Was this review helpful? Yes
Michelle F, Guest Service Manager- Tyler at Hampton Inn Jacksonville, responded to this review

Thank you very much for being our guest and taking the time to fill out this wonderful review, we are delighted to hear the comments you've made and will continue to motivate us to present every guest including yourself again with the best stay possible, thank you and take care! More 

Champaign-Urbana, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 27, 2015

Rates were raised for a softball tournament, dead spider in the bathroom, the food permit in the lobby had expired 5 months earlier. The people working at the hotel found this to be reasonable and acceptable.

Review collected in partnership with Hampton

Was this review helpful? Yes
Michelle F, General Manager at Hampton Inn Jacksonville, responded to this review

Thank you for being our guest, and we greatly appreciate you taking the time to fill out the survey for the property. As a follow up we have corrected the issue with the license not being posted. We did receive our most recent inspection in April 10, 2015 scoring a 99 and the updated license is now posted in the... More 

Oxnard, United States
1 review
4 of 5 stars Reviewed May 14, 2015

The inn was clean, the staff was attentive and helpful and the facilities were nice. My only complaint was the shower had extremely poor water pressure. I would stay at this Hampton Inn again in the future. Just please work on that water pressure.

Review collected in partnership with Hampton

Was this review helpful? Yes
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Thank you very much for being our guest and leaving such a positive review, the particular shower head has since been addressed, and I assure you is a very rare problem we have here, for our maintenance man is one of the best! Please, Don't hesitate to give us a call and we promise a 100% satisfactory stay, take care. More 

Jacksonville, IL, United States
1 review
5 of 5 stars Reviewed May 4, 2015

Every year, City of Chicago trusts your Hampton business that I love staying your hotel always wonderful with everything and friendly staffs at front desk communicate with Deaf people. Always wonderful breakfast daily! I am sure that next year I certainly go back again! Thank you!

Review collected in partnership with Hampton

Was this review helpful? Yes
Michelle F, Guest Service Manager- Tyler at Hampton Inn Jacksonville, responded to this review

We are thrilled to hear you loved your stay with us recently, and in the past years. Thank you for continuing to be our guest, as we surely look forward to having you back again for whatever brings you from Chicago each year. Please take care and we will see you soon! More 

jacksonville, United States
1 review
4 of 5 stars Reviewed May 4, 2015

the hotel is good but having kid teams staying over is just a disaster , the lobby get used as local meeting place, kids running along the hall way until late and than comes breakfast, well you got it

Review collected in partnership with Hampton

Was this review helpful? Yes
Michelle F, Guest Service Manager- Tyler at Hampton Inn Jacksonville, responded to this review

First off, thank you very much for taking the time to review our property. Also, we do very much appreciate the 'very good' tier for us, and the kind regards about our hotel. Unfortunately the teams did not make your stay a pleasant one, which disappoints us very much so. We've had mixed groups in so far this season as... More 

Sioux City, Iowa
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 17, 2015

I usually stay at the Comfort Inn in town, but it has slowly been declining. The gentleman at the desk gave us a very fair rate and was very friendly & helpful. The hotel itself is a bit older, but clean and taken care of. The location is close to restaurants on the "main" road, which is nice, but it... More 

Was this review helpful? Yes
Michelle F, Guest Service Manager- Tyler at Hampton Inn Jacksonville, responded to this review

We are so happy to hear you had a good experience with one of our desk agents, and would love to have you and your associates stay here in the future, please send our General Manager an email 'Michelle.foreman@hilton.com' about negotiating a rate plan with your company and potentially a direct bill set up, we look forward to doing business... More 

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64 photos of this hotel

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Pool/beach area (4)
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Dining (11)
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Business center/function rooms (3)
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Other (13)
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