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Hampton Inn Jacksonville

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1725 W Morton Avenue, Jacksonville, IL 62650
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Hampton Inn Jacksonville
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Hampton Inn Jacksonville
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127 reviews from our community

Traveler rating
    78
    26
    15
    6
    2
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51
14
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48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is about the whole Hampton Inn chain, not this establishment in particular. We usually stay at Hampton Inn. Recently we find that most rooms no longer have a second chair. This may be fine for young folks who can text in any position at all, but older folks like some back support when reading. Please, fix this.

Was this review helpful? Yes
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

First of all I would like to thank you for being our guest, and the 'very good' selection you chose for our hotel, how generous. We are quite sorry there was not an additional chair for you in the room, from here on out, please let us know at the desk and we would be delighted to move one of... More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here recently and needed a room last minute. Got a great price on the room because my dad is a gold member. Got a room on the first floor. Room was small but had a large bathroom. Probably because it was a handicap room. Beds were very comfortable. However, that night there was a birthday party held in the... More 

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Michelle F, Guest Service Manager- Tyler at Hampton Inn Jacksonville, responded to this review

First of all, I would definitely like to thank you for choosing us at last moment, as we realize there are many other choices in the area, we are happy to offer a good rate for any loyal honors member as we appreciate your family's tier. I'm also glad that you did enjoy the basics of the stay and hope... More 

Albion
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Couldn't ask for a better hotel. The quality is well worth the price. Staff is very friendly and helpful. Rooms are very clean and beds super comfortable. Noise level is always at a minimum. Excellent selection for breakfast.

Review collected in partnership with Hampton

Was this review helpful? Yes
Michelle F, Guest Service Manager- Tyler at Hampton Inn Jacksonville, responded to this review

How wonderful! We are so glad to hear everything was up to speed for you recent stay with us, sounds like we will be seeing you again soon and we surely look forward to it! Take care. More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed at the Hampton Inn probably 25 times over the last 6 years and have never had a complaint. The staff is always professional and friendly. The rooms are clean. The public areas are clean and well-maintained. The beds and pillows are very comfortable and free WiFi is a nice perk. Breakfast is always a great experience as... More 

Was this review helpful? Yes
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

We are so thrilled to hear you've consistently experienced our hamptonality over the years, Mrs. Holmes! We are lucky to have guests as yourself and look forward to having you back in the many years to follow, as always, if there is anything we can do for you to make your stays more enjoyable, don't hesitate to let us know,... More 

Galesburg, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I had a long work day, i arrived about nine, room key ready. There was some fresh fruit available when I checked in and I enjoyed that more than a cookie. I feel very safe when I travel alone at the Hampton. The room was clean and comfortable. Breakfast was very nice. Breakfast staff were very friendly.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Thank you so Much Mrs. Holt for your kind words about our hotel, I remember checking you in and am so glad you enjoyed your stay. Next time your work brings you to us feel free to enjoy our hot tub to help relieve some stress of the work day, we look forward to having you again, take care! More 

Senior Contributor
30 reviews 30 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently stayed here and were quite happy. The public rooms were all up to date and very clean. We had a room with one king bed, and the room itself seemed quite cramped. Lighting in the bathroom could have been brighter. Bed linens and pillows all quite nice. Free breakfast was more than adequate, and they had bags with... More 

Was this review helpful? Yes 1
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Thank you for you kind regards of our hotel, we are so thrilled to hear you had a pleasant stay. Sorry the King room wasn't spacious enough, next time ask us if our suite is available and we will be more than happy to upgrade you to it. We definitely appreciate the recommendation of our hotel and we surely look... More 

Naperville, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This Hamton is always clean and ready for guests. Excellent convenient location with an Applebees restaurant in front of hotel. I have stayed here sevral times and have never been disappointed. Staff are always couteous, responsive and helpful.

Review collected in partnership with Hampton

Was this review helpful? Yes
Michelle F, Tyler-Guest Service Manager at Hampton Inn Jacksonville, responded to this review

We are so thrilled to hear you are consistently experiencing Hamptonality as it's finest. I will let the staff know of your courteous words, and hope to see you again sometime soon, take care! More 

Northern Ireland, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel when visiting Illinois College which is very close by. There are many restaurants nearby and I found the hotel to be good value for money. We had breakfast included which was self service with a good selection - which included a waffle maker, v impressive. I also noticed 'breakfast on the go' ready packed bags... More 

Was this review helpful? Yes 1
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Wow thanks so much for your wonderful words regarding our hotel, were so glad everything was simple and looking good for you! Please give us a call next time your to come through the area as we would love to continue having you! Thanks so much take care. More 

1 review
5 of 5 stars Reviewed January 28, 2015

I have stayed at this hotel many times in the past. It is relatively new and modern. I was greeted warmly at the desk, checkin was quick, and the front desk clerk even called my room after 15 minutes of being there to verify that everything was to my liking. The room was clean, the bed was very comfortable, the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Michelle F, tyler-guest service manager at Hampton Inn Jacksonville, responded to this review

we are so thrilled to hear everything was up to par for you during your most recent stay, this time as well as your many before(and many after ,we hope) are always so appreciated. we hope our new breakfast look appealed to you and that you enjoyed the change. our standards are not going away so expect everything to be... More 

BTR
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed January 17, 2015

Small town with great and friendly folks. Hotel was conveniently located on a main street in town. Good places to eat dinner or lunch close by. Nice rooms, internet worked great, nice breakfast, friendly staff. Good place to stay.

Review collected in partnership with Hampton

Was this review helpful? Yes
Michelle F, Guest Service Manager- Tyler at Hampton Inn Jacksonville, responded to this review

Thank you so much for your kind words about our hotel, we are so glad you could enjoy our many amenities. Our breakfast has some exciting changes coming to it very soon and would love for you to come back and check it out. We like to hear the business's close by are doing their part also to make your... More 

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45 photos of this hotel

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