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All 7 Jacksonville hotels

Hampton Inn Jacksonville

2.5 of 5 Hotel   |   1725 W Morton Avenue, Jacksonville, IL 62650
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86%
Ranked #1 of 7 hotels in Jacksonville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
jeab528 Sycamore, Illinois
  • Overview
  • Reviews (96)
  • Photos (29)
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  • Room tips (4)
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96 people have reviewed this hotel

Traveler rating
    60
    21
    10
    4
    1
See reviews for
36
11
7
37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Morton Grove, United States
1 review
1 of 5 stars Reviewed 6 days ago NEW

This Hotel is very uncomfortable. The King Size rooms are mis-represented on the website. They are very small, there is no place to sit, outside the desk chair. They could ahve made it marginally better, by re-arranging some of the furniture. This would have allowed a small chair to be place in the room The bed is not up to... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Michelle F, General Manager at Hampton Inn Jacksonville, responded to this review

Thank you for sharing your experience with us even though it wasnt up to your expectations. Without mentioning these issues we can not address what happened to make your stay a not so plleasant one. I will be happy to share the information with the owners and see if there is anything we can do about the room size and... More

Sycamore, Illinois
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Michelle did a great job helping us solve a reservation problem that was totally our mistake. Our family was coming into town for a funeral, and she was more than gracious as she assisted us. This could have made a stressful time in our lives even more stressful. Thanks for everything!

Was this review helpful? Yes
Michelle F, General Manager at Hampton Inn Jacksonville, responded to this review

Awww.. Thank You so much for making me smile. I understand how mistakes can happen and I am so happy that I could assist in making this right for you. I am glad I got to meet you all as well. I know it wasnt the visit you wanted to make but very happy you did choose to stay with... More

Middletown, United States
1 review
5 of 5 stars Reviewed 1 week ago

We were very comfortable right from the start, from checking in through getting a great night's sleep and having a pleasant, leisurely breakfast the next morning. We'll definitely go back, if we are in the area.

Review collected in partnership with Hampton

Was this review helpful? Yes
Michelle F, General Manager at Hampton Inn Jacksonville, responded to this review

Great!!! We love hearing this. Thanks for the great survey and we know we will see you soon. Thanks for being our guest. Your friends at the Hampton Inn - Jacksonville. More

1 review
4 of 5 stars Reviewed 2 weeks ago

Nice hotel, decent breakfast, free wifi, pool & hot tub and the like. Clean & quiet and conveniently located. This isn't your 5 star hotel by any means, but if you're in Jacksonville, this is worth a pull off the highway unless you want to stay at a B&B downtown. Equally of quality is the Holiday Inn on the south... More

Review collected in partnership with Hampton

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Michelle F, General Manager at Hampton Inn Jacksonville, responded to this review

We love to hear that you were so pleased with your stay. Thank you for being our guest while traveling to the Jacksonville area. We hope to see you soon. Safe travels. More

Bonita Springs, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The Hampton inn in Jacksonville is by far the best hotel in town. Great place, location and people. Very clean rooms and breakfast. It looks like they recently did a renovation and the place looks great. I wil not stay anywhere else in town.

Review collected in partnership with Hampton

Was this review helpful? Yes
Michelle F, General Manager at Hampton Inn Jacksonville, responded to this review

Thank You for the great comments. We love to hear these and how happy you were while you were in Jacksonviille. We strive hard to be the leader in the market and its guests like you who make us successful. Thanks again and we will see you soon. More

Chicago, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Good hotel for the cost. Very helpful staff when we had problems being near smoking rooms. Location of hotel convenient from main street. Nice warm welcome cookies when we arrived. Nice to go bags for breakfast.

Review collected in partnership with Hampton

Was this review helpful? Yes
Michelle F, General Manager at Hampton Inn Jacksonville, responded to this review

We are sorry that we placed you near a smoking room. Just an FYI - we will be completely non-smoking soon. We are working really hard towards that and then we wont have that issue again. I am happy to hear that the team took really good care of you and we appreciate your wonderful comments. Thanks for sharing these... More

Skokie, Illinois
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

A convenient, clean, and well-appointed hotel with pleasant and helpful personnel and all of the amenities you could want. Try to avoid staying there during major baseball tournaments. Guests can be noisy and inconsiderate.

Review collected in partnership with Hampton

Was this review helpful? Yes
Michelle F, General Manager at Hampton Inn Jacksonville, responded to this review

We love your comments - and greatly appreciate you taking the time to share them with us and everyone else. Thaks you for being our guest and we hope to see you soon when travels brings you back to the Jacksonville area. Safe travels. More

Muscatine, United States
1 review
2 of 5 stars Reviewed June 25, 2014

Spent 2 nights here at $125 per night, with taxes $277 total. A MAJOR RIP OFF!! The A/C unit would go on for 4 minutes, then go off for 5 minutes, on for 4 off for 5, again and again, endlessly all night. There was a (bed?) bug carcass on the top of one of the beds and my son... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Michelle F, General Manager at Hampton Inn Jacksonville, responded to this review

Thank you for the oppurtunity to address your issues to your satisfaction. We appreciate you sharing your experience with us and we value you as our guest. We hope that when travels brings you back to the Jacksonville area that you will stay at the Hampton Inn so we can show you just how much your mean to us. Safe... More

Chicago, IL
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 16, 2014

This hotel would work well for business, but if you are playing on 'the turf' this hotel is three minutes from the complex and it is the nicest one closest to the facility. Great for teams and families

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Michelle F, General Manager at Hampton Inn Jacksonville, responded to this review

Thanks for staying with us while visiting the Jacksonville area. We appreciate you being our guest and we hope to see you back soon at the Hampton Inn. More

Jacksonville, IL, United States
1 review
5 of 5 stars Reviewed June 15, 2014

This Hampton Inns is a great place to stay. The staff is friendly and accommodating. They are willing to do whatever they can to make your stay a pleasant one. The room I had was clean, large enough for the 6 of us, and quiet. No sounds from either side! They pack a to-go bag of simple goodies to take... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Michelle F, General Manager at Hampton Inn Jacksonville, responded to this review

We love the wonderful comments. Thanks for sharing and we will see you back soon at the Hampton Inn. More

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Additional Information about Hampton Inn Jacksonville

Address: 1725 W Morton Avenue, Jacksonville, IL 62650
Phone Number:
Location: United States > Illinois > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Jacksonville 2.5*
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Also Known As:
Hampton Inn Jacksonville Hotel Jacksonville
Jacksonville Hampton Inn

29 photos of this hotel

Management photos: Courtesy of the property manager

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Dining (5)
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Room/suite (5)
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Hotel & grounds (12)
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Bathroom (3)
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Pool/beach area (3)
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Other (2)

Amenities

Business Center with Internet Access Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Hampton Inn Jacksonville, IL hotel is centrally located just one mile from Jacksonville city center and Illinois College, and 30 minutes from Springfield, IL. Hotel guests can take advantage of the many value added amenities offered by Hampton Inn. Start your day with our free hot breakfast buffet daily, and enjoy free WiFi in every room and throughout the hotel. Relax and unwind in our clean and fresh Hampton beds, or stay productive with our handy lap desk. Keep your fitness routine in our fitness center, or take a leisure dip in our pool. We look forward to having you! ... more   less 
Number of rooms
65

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