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BEST WESTERN Jacksonville Inn

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1709 W Morton, Jacksonville, IL 62650 (Formerly Country Hearth Jacksonville)
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BEST WESTERN Jacksonville Inn
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BEST WESTERN Jacksonville Inn
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37 reviews from our community

Traveler rating
    16
    7
    3
    5
    6
See reviews for
17
5
2
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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    (37)
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    (8)
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    (15)
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    (10)
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    (4)
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1 review
5 of 5 stars Reviewed 6 days ago NEW

This property is comfortable and in a good location. The indoor pool is wonderful and not cold. The hot tub was perfect. It was very quiet. The owner and staff are very friendly an helpful. There was ample parking.

Review collected in partnership with Best Western

Was this review helpful? Yes
Front_Desk_Staff1709, Front Office Manager at BEST WESTERN Jacksonville Inn, responded to this review

Thank you for that wonderful review of our property! We are so glad that you enjoyed your experience with us. Our pool is always a popular attraction, especially in colder months, since it is heated. We look forward to seeing you again in the future. Thanks again! More 

Brighton, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Nicely updated hotel in small town. Very clean with the most comfortable hotel bed ever! Breakfast area nicely maintained. All public areas including pool looked great, although we did not use them. Spotty internet service, which appeared to be a general locale issue, not just with the hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
Front_Desk_Staff1709, Front Office Manager at BEST WESTERN Jacksonville Inn, responded to this review

We are happy that you enjoyed our comfortable beds! Thank you for your great review and thanks for staying with us during your visit to Jacksonville. More 

Dolton, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Me and my family wil be dealing with this hotel only, it is close to my husband in the Jacksonville correctional facility and it is nice to have a comfortable hotel to call home at this time of need with such a delicate situation for me.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Whitewater, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 7, 2015

In the past 2 years, I have stayed at the Super 8 and the Baymont Inn in Jacksonville, IL, and now that I have stayed at this Best Western, it will be the only option I will consider the next time I am working in the area. Professional, courteous staff, clean rooms with a very comfortable bed, fridge/microwave, good wifi... More 

Review collected in partnership with Best Western

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Cape Girardeau, United States
1 review
5 of 5 stars Reviewed November 14, 2014

Newly remodeled, rooms were clean and bed was comfortable, great breakfast, friendly staff. Nice indoor pool and hot tub, many restaurants nearby. Highly recommend for business or pleasure. Free wifi. We have stayed in many hotels around the world and this was one of the best.

Review collected in partnership with Best Western

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Green Bay
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 19, 2014

We stayed in a suite with a whirlpool tub. Room was very large and clean but it overlooked the pool which made it noisy when there were kids in the pool. The sink had an odd setup - the spigot wasn't long enough. It looks like they put a new countertop on it and make a mistake when cutting out... More 

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Front_Desk_Staff1709, Guest Relations Manager at BEST WESTERN Jacksonville Inn, responded to this review

Thank you for your response. I'm sorry that our hotel and staff were unable to meet your expectations. I'm glad you found the bed and sofa comfortable! Your room has a lovely view overlooking the pool, but it does tend to get a bit loud when the kids start having fun out there. Our pool closes at 10pm, however, so... More 

Edinburgh
Contributor
18 reviews 18 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 17, 2014

Arrived late around 22:30 from travelling and left early morning so weren't there for long. Check in was quick and friendly. The room was clean and big. Breakfast simpler than other's we've had but still way better than you'd get for similar prices in the UK! Still had a waffle maker! Would stay again if in the area.

Was this review helpful? Yes
Front_Desk_Staff1709, Guest Relations Manager at BEST WESTERN Jacksonville Inn, responded to this review

Thank you for the feedback- we appreciate it! I'm happy that our hotel was able to accommodate you during your brief visit with us. Our waffle maker is very popular! Please stop by and stay with us again during your next trip through the Jacksonville area. Thanks again! More 

Fulton, United States
2 reviews
4 of 5 stars Reviewed October 14, 2014

Pleasant surprise for an unscheduled night in Jacksonville. Room was very comfortable and the building seemed to have gone through a renovation. Definitely a good value. Arrived late without use of any facilities other than a nights rest. Staff was friendly, rooms, hallways, lobby all very clean.

Review collected in partnership with Best Western

Was this review helpful? Yes
Front_Desk_Staff1709, Guest Relations Manager at BEST WESTERN Jacksonville Inn, responded to this review

Thank you so much for that great review! I'm glad that our hotel and staff met with your approval during your unexpected night in Jacksonville. We hope to see you again, maybe during a 'scheduled' visit to Jacksonville next time! Thanks again. More 

Jacksonville,il, United States
1 review
5 of 5 stars Reviewed September 27, 2014

Very helpful staff, rooms very clean, great pool. Would definitely stay again. Have a nice complimentary breakfast, waffles, sausage, etc. Have plenty of parking, big spaces for pickup trucks, plenty of places to eat within walking distance

Review collected in partnership with Best Western

Was this review helpful? Yes
Front_Desk_Staff1709, Guest Relations Manager at BEST WESTERN Jacksonville Inn, responded to this review

Thank you for that positive feedback! We really like that our entire facility met with your approval, even the parking lot! To add to your comment about plenty of restaurants within walking distance (Jacksonville certainly has a lot of dining choices)- our guests can also easily walk to a pharmacy, grocery store, gas station, ATM, and other conveniences that are... More 

London, Canada
Contributor
13 reviews 13 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 17, 2014

I stayed here when it was in the process of converting to a Best Western. Even though there was renovations going on a really enjoyed my stay. Now that this hotel has been renovated, this is the best hotel to stay in when visiting Jacksonville

Was this review helpful? Yes 1
Front_Desk_Staff1709, Guest Relations Manager at BEST WESTERN Jacksonville Inn, responded to this review

Dear MeganneK, Thanks for reviewing our property. We are happy that despite the renovations last fall, you still had a positive stay, in addition to giving us your vote for the best hotel when visiting Jacksonville! Our staff looks forward to your stay with us, the next time you pass through Jacksonville. More 

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