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BEST WESTERN Jacksonville Inn

2.5 of 5 1709 W Morton, Jacksonville, IL 62650 (Formerly Country Hearth Jacksonville)
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BEST WESTERN Jacksonville Inn
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34 reviews from our community

Traveler rating
    13
    7
    3
    5
    6
See reviews for
16
5
1
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Whitewater, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

In the past 2 years, I have stayed at the Super 8 and the Baymont Inn in Jacksonville, IL, and now that I have stayed at this Best Western, it will be the only option I will consider the next time I am working in the area. Professional, courteous staff, clean rooms with a very comfortable bed, fridge/microwave, good wifi... More 

Review collected in partnership with Best Western

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Cape Girardeau, United States
1 review
5 of 5 stars Reviewed November 14, 2014

Newly remodeled, rooms were clean and bed was comfortable, great breakfast, friendly staff. Nice indoor pool and hot tub, many restaurants nearby. Highly recommend for business or pleasure. Free wifi. We have stayed in many hotels around the world and this was one of the best.

Review collected in partnership with Best Western

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Green Bay
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 19, 2014

We stayed in a suite with a whirlpool tub. Room was very large and clean but it overlooked the pool which made it noisy when there were kids in the pool. The sink had an odd setup - the spigot wasn't long enough. It looks like they put a new countertop on it and make a mistake when cutting out... More 

Was this review helpful? Yes
Front_Desk_Staff1709, Guest Relations Manager at BEST WESTERN Jacksonville Inn, responded to this review

Thank you for your response. I'm sorry that our hotel and staff were unable to meet your expectations. I'm glad you found the bed and sofa comfortable! Your room has a lovely view overlooking the pool, but it does tend to get a bit loud when the kids start having fun out there. Our pool closes at 10pm, however, so... More 

Edinburgh
Contributor
18 reviews 18 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 17, 2014

Arrived late around 22:30 from travelling and left early morning so weren't there for long. Check in was quick and friendly. The room was clean and big. Breakfast simpler than other's we've had but still way better than you'd get for similar prices in the UK! Still had a waffle maker! Would stay again if in the area.

Was this review helpful? Yes
Front_Desk_Staff1709, Guest Relations Manager at BEST WESTERN Jacksonville Inn, responded to this review

Thank you for the feedback- we appreciate it! I'm happy that our hotel was able to accommodate you during your brief visit with us. Our waffle maker is very popular! Please stop by and stay with us again during your next trip through the Jacksonville area. Thanks again! More 

Fulton, United States
2 reviews
4 of 5 stars Reviewed October 14, 2014

Pleasant surprise for an unscheduled night in Jacksonville. Room was very comfortable and the building seemed to have gone through a renovation. Definitely a good value. Arrived late without use of any facilities other than a nights rest. Staff was friendly, rooms, hallways, lobby all very clean.

Review collected in partnership with Best Western

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Front_Desk_Staff1709, Guest Relations Manager at BEST WESTERN Jacksonville Inn, responded to this review

Thank you so much for that great review! I'm glad that our hotel and staff met with your approval during your unexpected night in Jacksonville. We hope to see you again, maybe during a 'scheduled' visit to Jacksonville next time! Thanks again. More 

Jacksonville,il, United States
1 review
5 of 5 stars Reviewed September 27, 2014

Very helpful staff, rooms very clean, great pool. Would definitely stay again. Have a nice complimentary breakfast, waffles, sausage, etc. Have plenty of parking, big spaces for pickup trucks, plenty of places to eat within walking distance

Review collected in partnership with Best Western

Was this review helpful? Yes
Front_Desk_Staff1709, Guest Relations Manager at BEST WESTERN Jacksonville Inn, responded to this review

Thank you for that positive feedback! We really like that our entire facility met with your approval, even the parking lot! To add to your comment about plenty of restaurants within walking distance (Jacksonville certainly has a lot of dining choices)- our guests can also easily walk to a pharmacy, grocery store, gas station, ATM, and other conveniences that are... More 

London, Canada
Contributor
13 reviews 13 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 17, 2014

I stayed here when it was in the process of converting to a Best Western. Even though there was renovations going on a really enjoyed my stay. Now that this hotel has been renovated, this is the best hotel to stay in when visiting Jacksonville

Was this review helpful? Yes 1
Front_Desk_Staff1709, Guest Relations Manager at BEST WESTERN Jacksonville Inn, responded to this review

Dear MeganneK, Thanks for reviewing our property. We are happy that despite the renovations last fall, you still had a positive stay, in addition to giving us your vote for the best hotel when visiting Jacksonville! Our staff looks forward to your stay with us, the next time you pass through Jacksonville. More 

Granite City, United States
1 review
5 of 5 stars Reviewed August 21, 2014

I used to stay at this place when it was under a different name and the new ownership has improved it a lot. Very helpful staff and a fair price. I recommend this hotel if you want to save some money, but get a good room.

Review collected in partnership with Best Western

Was this review helpful? Yes
Front_Desk_Staff1709, Guest Relations Manager at BEST WESTERN Jacksonville Inn, responded to this review

Dear Randall L., Thank you for the review! Our new owners have worked to make our property clean, modern, and affordable. We are glad that our property, staff, and price have met your expectations and we look forward to seeing you again on your next visit to Jacksonville. More 

Jacksonville, Illinois
Senior Contributor
29 reviews 29 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 31, 2014

We stayed here while making a quick trip to check out the town before moving to Jacksonville. The stay was very friendly including the front desk to the cleaning staff. The room was very clean and comfortable and we were placed with space so that our son didn't wake anyone up when he cried. The pool was perfect temperature and... More 

Was this review helpful? Yes
Front_Desk_Staff1709, Guest Relations Manager at BEST WESTERN Jacksonville Inn, responded to this review

Dear Brettney H., Thanks for your review. We are happy that your overall stay was amazing and that we were able to meet the needs of you and your family. We hope to have you and your family again as guests in the future. More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed July 28, 2014

This hotel has been remodeled within the last year. We stayed in July 2014 while we were in town for a baseball tournament. The rooms were clean and recently renovated. There was a mini fridge, coffee maker, and microwave in our room. Two queen beds is a must for our family and that is what they have. The staff was... More 

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Additional Information about BEST WESTERN Jacksonville Inn

Address: 1709 W Morton, Jacksonville, IL 62650 (Formerly Country Hearth Jacksonville)
Phone Number:
Location: United States > Illinois > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Jacksonville Inn 2.5*
Number of rooms: 60
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Also Known As:
Amerihost Inn Jacksonville Hotel Jacksonville

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