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BEST WESTERN Jacksonville Inn

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1709 W Morton, Jacksonville, IL 62650 (Formerly Country Hearth Jacksonville)
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Best prices for: 1 room 1 guest
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BEST WESTERN Jacksonville Inn
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BEST WESTERN Jacksonville Inn
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42 reviews from our community

Traveler rating
    17
    9
    3
    7
    6
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19
6
3
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a very nice hotel that has been remodeled and my room was more than satisfactory. Everything both inside and outside of the hotel were very well kept. Breakfast was okay, the biscuits were not fresh every day or even every other day.

Review collected in partnership with Best Western

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North Chicago, Illinois
Contributor
15 reviews 15 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Despite past reviews our stay at Best Western with baseball tourney kids was very quiet. The property is very well kept and up to date. The entire location was CLEAN which is something you don't see all the time. The rooms were spacious and very nicely decorated. The beds were very comfortable. Internet and TV were great. We had a... More 

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1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

Only been here 4 hours and wanna leave but can't due to being forced to stay at one of Lenz Fields hotels, extremely over priced and unbelievably noisy, people outside smoking are loud and doors are slamming non stop, paying $150 a night to be kept awake, I stayed at a Hyatt 2 weeks ago in Cleveland for $40 less... More 

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Travelers are raving about these Jacksonville hotels

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

I was very satisfied with our stay and will stay again when we go back for next tourney.The rooms were very quiet even with all the baseball teams there and the rates were the lowest. Breakfast was ok, but it was jusy right for the kids.

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Wauconda, United States
1 review
2 of 5 stars Reviewed April 13, 2015

Would not stay at another Best Western if possible. I think it was over priced. I think they could have given a better discount for having a non-working toilet for the first night and into the next day. Had to wait to take a shower for fear it would overflow the toilet and make a huge mess.

Review collected in partnership with Best Western

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Front_Desk_Staff1709, Front Office Manager at BEST WESTERN Jacksonville Inn, responded to this review

Dear Joan H. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better... More 

Saint Louis, Missouri
2 reviews
5 of 5 stars Reviewed March 25, 2015

This property is comfortable and in a good location. The indoor pool is wonderful and not cold. The hot tub was perfect. It was very quiet. The owner and staff are very friendly an helpful. There was ample parking.

Review collected in partnership with Best Western

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Front_Desk_Staff1709, Front Office Manager at BEST WESTERN Jacksonville Inn, responded to this review

Thank you for that wonderful review of our property! We are so glad that you enjoyed your experience with us. Our pool is always a popular attraction, especially in colder months, since it is heated. We look forward to seeing you again in the future. Thanks again! More 

Brighton, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2015

Nicely updated hotel in small town. Very clean with the most comfortable hotel bed ever! Breakfast area nicely maintained. All public areas including pool looked great, although we did not use them. Spotty internet service, which appeared to be a general locale issue, not just with the hotel.

Review collected in partnership with Best Western

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Front_Desk_Staff1709, Front Office Manager at BEST WESTERN Jacksonville Inn, responded to this review

We are happy that you enjoyed our comfortable beds! Thank you for your great review and thanks for staying with us during your visit to Jacksonville. More 

Dolton, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 24, 2015

Me and my family wil be dealing with this hotel only, it is close to my husband in the Jacksonville correctional facility and it is nice to have a comfortable hotel to call home at this time of need with such a delicate situation for me.

Review collected in partnership with Best Western

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Whitewater, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 7, 2015

In the past 2 years, I have stayed at the Super 8 and the Baymont Inn in Jacksonville, IL, and now that I have stayed at this Best Western, it will be the only option I will consider the next time I am working in the area. Professional, courteous staff, clean rooms with a very comfortable bed, fridge/microwave, good wifi... More 

Review collected in partnership with Best Western

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Cape Girardeau, United States
1 review
5 of 5 stars Reviewed November 14, 2014

Newly remodeled, rooms were clean and bed was comfortable, great breakfast, friendly staff. Nice indoor pool and hot tub, many restaurants nearby. Highly recommend for business or pleasure. Free wifi. We have stayed in many hotels around the world and this was one of the best.

Review collected in partnership with Best Western

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