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Hyatt Place Itasca

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1150 Arlington Heights Road, Itasca, IL 60143
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Hyatt Place Itasca
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214 Reviews from our TripAdvisor Community

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Traveler rating
    103
    80
    16
    10
    5
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90
34
16
58
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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    (214)
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    (45)
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    (31)
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Chicago
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I needed a hotel room close to the airport and found a great rate at Hyatt Place Itasca. I had stayed at Hyatt Regency properties before, but this was my first time at Hyatt Place and at this particular hotel. The room was very comfortable, with everything needed for a great stay, and the staff was exceptionally helpful and efficient.

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Springfield, United States
4 of 5 stars Reviewed 2 days ago NEW

Predictable facility layout & amenities, clean & quiet room. Exceptionally helpful front desk staff when I had a delayed baggage issue with airport. Indoor pool looks nice, didn't use this time. Convenient location to OHare. Only criticism is food-stained lobby upholstery.

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Houtson
3 of 5 stars Reviewed 2 days ago NEW

On the lower end of the Hyatt family but still nice hotels! Their staff are cheerful and make you feel welcome. Morning breakfast is better than most in this price bracket. I enjoy the Hyatt rewards program and is one of the reasons I stay at Hyatts. Definitely better customer service than most other chains.

Review collected in partnership with Hyatt Hotels

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United States
4 of 5 stars Reviewed 5 days ago NEW

The hospitality was great. The staff was very accommodating . The staff greeted their customers daily. The hotel bathrooms were clean but it was very small. The hotel room set up was comfortable but the air condition needed to be adjusted.

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Hartford, Connecticut
1 review
3 of 5 stars Reviewed 1 week ago

I would have loved Hyatt Itasca but, a broken elevator caused much pain and breakfast hours are too short. It is a fantastic hotel, very clean and professional, however, with the number of people and a broken elevator was a blight on an otherwise great experience. Perhaps I will have better luck at a different branch.

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Waterford, Michigan
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is wonderful, from the beautiful room, quiet air conditioner and super comfortable beds! Breakfast had a good variety of fresh foods and clean dining room. We will come back here every time we come to the Chicagoland area.

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Brooklyn, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff was friendly but professional. The manager was able to make some modifications to my reservation that made my stay easier. I liked the room and the view. The complimentary breakfast was satisfactory.

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1 review
4 of 5 stars Reviewed 2 weeks ago

My stay was very comfortable. The check in process was hassle free and my preference were granted. Even though the hotel was sold out it never appeared crowed. The noise level was kept at a minimum and the staff was attentive and polite. There could have been a tad bit more of a variety when it came to breakfast but... More 

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Tullahoma, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

This was not up to Hyatt standards. Elevator was out for the entire stay and the staff did not care about the HUGE inconvenience of one working elevator for a at capacity hotel. Rooms are outdated. Furniture worn out and beds are uncomfortable.

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New Milford, New Jersey
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Room was clean and spacious, quiet place to stay, great service from the hotel shuttle operator (friendly, timely, accommodating, great recommendations on places to eat); however, upon check in the staff couldn't link my reservation with my gold passport program member number. Despite me writing out my number and providing it to the staff, they never entered it into my... More 

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