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Hyatt Place Itasca

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1150 Arlington Heights Road, Itasca, IL 60143
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Hyatt Place Itasca
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Hyatt Place Itasca
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181 reviews from our community

Traveler rating
    87
    70
    10
    10
    4
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73
27
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51
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rockford, United States
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

When traveling out of town, our family always chooses Hyatt Place. Always excellent service and the complimentary free breakfast skillet is always fresh and stocked with food! We stayed at Hyatt Place Chicago/Itasca which is only 4-5 miles away from Schaumburg, IL. This hotel again did not disappoint. Usually, my fiancé and I travel alone, but we brought my 6... More 

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Surprise, Arizona
Senior Contributor
30 reviews 30 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Room reserved for late arrival was given away on the first floor.. Blamed 800 number for incorrect information., One "full" bed only in handicapped room, not two.Had to move to non handicapped room in order to have two full beds in room. Advertisement reflected 24/7 breakfast & skillet meals, however, after 9 am, breakfast was not free! Staff was not... More 

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Chattanooga, Tennessee
Top Contributor
64 reviews 64 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Nice quiet area just outside Chicago with several area restaurants. Very large room good breakfast descent beds and indoor pool. The pool water and the pool room could of been warmer but no real complaints. Especially for $80 a night. Would stay here again.

Was this review helpful? Yes 1
Madison, WI
Contributor
12 reviews 12 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed February 11, 2015

We have stayed at Hyatt place in Itasca several times, however, the most recent one was a bit disappointing. The front desk guy was not friendly at all when we arrived. I was standing there waiting for him to finish chatting with others for a few minutes before he could help me. He didn't bother to apologize and the whole... More 

Was this review helpful? Yes 2
Manchester, New Hampshire
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 6, 2014

Hotel is in Chicago near western suburbs, about 25 minutes west of O'Hare. The $116 nightly rate (with AAA discount) was very reasonable for a facility of this caliber in a major metro area. Two-room suite was very clean, "minimalist" contemporary, well illuminated, and adequately supplied. The complimentary breakfast was very good, with some unique hot southwestern style offerings. Three... More 

Was this review helpful? Yes 1
Kattia R, Director of Sales at Hyatt Place Itasca, responded to this review

Thank you such detailed review, we always love reading what our guests have to say and appreciate your point of view. You certainly got the "plusses" and the "minuses" correctly! Our uniquely oversized rooms are always a plus, added to our outstanding complimentary breakfast, free parking and free WiFi. Phone books are becoming less and less used and over hotels... More 

Indianapolis, Indiana
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 29, 2014

Very impressed with the cleanness of hotel and the kindness of all the staff. Even the cleaning ladies were very polite. The free hot breakfast was good with eggs, sausage, and pancakes. Along with other breakfast items like oatmeal yogurt and toasts. If in the area and in need of a very clean and well staffed hotel, priced reasonable this... More 

Was this review helpful? Yes 1
Kattia R, Director of Sales at Hyatt Place Itasca, responded to this review

Thank you for taking the time to share your experience, from the description of the breakfast I can tell you stayed during a weekend. You capture the essence of what makes our hotel unique "our staff", they really enjoy interacting with our guests and providing the best service. Many of our housekeeping team have been working since it was open,... More 

delhi
Contributor
13 reviews 13 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 16, 2014

Looks like Hyatt has standardized the room layouts all over. This is my 4th stay in different Hyatt and they all look same. The room was clean and very functional. I love their work table with all type of connectivity. The wifi is great. The breakfast is simple but decent.

Was this review helpful? Yes 1
Kattia R, Director of Sales at Hyatt Place Itasca, responded to this review

Thank you so much for taking the time to write your review! You are right many of the Hyatt Places are from the same generation as ours, and offer oversized rooms, great work table and connectivity. We upgraded our WiFi this year so we are glad to see that our guests see the benefit of faster connectivity. Our a.m.Skillet breakfast... More 

Salt Lake City, Utah
Senior Contributor
48 reviews 48 reviews
38 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed October 30, 2014

I will first start with the bad: popcorn ceiling in the room and in-room safe that opens with a key and not a key code. If you can live with these, and I believe most people do, you'll be fine. Now the good: breakfast (from 6:30 to 9) was above average for this price point in the US. Good healthy... More 

Was this review helpful? Yes 2
Kattia R, Director of Sales at Hyatt Place Itasca, responded to this review

Thank you for taking the time to write your comments, we value your opinion. We are happy to read that overall you enjoyed your stay and that you enjoyed the breakfast offering. We appreciate the suggestion about changing the hours of our breakfast; however Monday through Friday we enjoy 98% business transient guests and usually by 8:30am our braekfast area... More 

Hyderabad, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 27, 2014

We found a pretty good deal for a 3N stay so decided to stay here. This place is 26 miles from chicago center which was ok. Good breakfast, free parking, wifi etc.... lots of mexican, italian,subway restaurant's near by... But must have a car !!

Was this review helpful? Yes 1
Kattia R, Director of Sales at Hyatt Place Itasca, responded to this review

Thank you for taking the time to post your comments about your stay with us. Indeed many guests appreciate our added values such as our signature complimentary A.M. Skillet breakfast; WiFi, and parking. Although we are about 26 miles from downtown Chicago our location is great because we are within minutes from I290 and I90. Some cases guests prefer to... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 16, 2014

Great hotel in a convenient location from Ohare. Cost us $25 for taxi not bad for 4 people. Hotel was very clean, staff was friendly and breakfast buffet was great. They even have a bar. These people are so helpful will go again.

Was this review helpful? Yes 1
Kattia R, Director of Sales at Hyatt Place Itasca, responded to this review

Dear Kevin: We appreciate the time you took to write your comments about your recent stay. Most of our repeat guests book their taxi in advance in order to get a flat rate from the airport to the hotel. Although we are not an airport location the taxi ride is about 20-30 minutes and it could be around $30.00 if... More 

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