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All 7 Itasca hotels »

Westin Chicago Northwest

4.0 of 5
400 Park Blvd., Itasca, IL 60143 (Formerly Wyndham Northwest Chicago)
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40% Off Your 2nd Night
Ranked #3 of 7 hotels in Itasca
3.5 of 5 stars 90 Reviews
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90 reviews from our community

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Date Rating
TGU-ORD
Tegucigalpa, Honduras
Senior Contributor
43 reviews
52 helpful votes
3 of 5 stars Reviewed January 31, 2012

I would rate this hotel better, but I do feel that a $10/day “Facility Fee” is simply a poor choice of revenue for a premium hotel! It is just a way to nickel and dime guests. Large hotel in middle of business area, adjacent to expressway, there is no “touristy” things in area, and downtown Chicago is far, so this... More

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DaveLoveless
Cave Creek, AZ
2 reviews
2 of 5 stars Reviewed January 26, 2012

My wife and I stayed here for a week surrounding Christmas 2011. We stayed in a corner suite as we had before while we were at conferences at this location. The corner suites are nicely decorated and large. We entertained 22 adults and 5 children in the suite one evening and had plenty of room. We even brought in a... More

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VEC24
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Top Contributor
62 reviews
11 helpful votes
4 of 5 stars Reviewed November 25, 2011

As you walk into this Westin property you're immediately struck by the open atrium. Almost all rooms open directly to walkways overlooking a 12 story glass topped atrium. Even with the size and hubbub of a lobby, this large hotel was quiet. Sound didn't carry very far. The rooms themselves are slightly larger than the standard hotel room and well... More

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Blessed007
St. Louis
2 reviews
8 helpful votes
1 of 5 stars Reviewed November 14, 2011
5
people found this review helpful

My family to include my husband and 2 year old decided to take a roadtrip from St. Louis to Chicago for the weekend. So we did our research and chose this hotel as they had a pool which my son was overly interested in swimming and the hotel looked pretty decent and only approx 30min from downtown chicago. To our... More

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Patty Connolly, General Manager at Westin Chicago Northwest, responded to this review
November 16, 2011

Thank you for taking the time to speak with me yesterday regarding your recent experience. Thank you for the feedback. More

bryanuww
Milwaukee, Wisconsin
Reviewer
5 reviews
6 helpful votes
4 of 5 stars Reviewed October 31, 2011
1
person found this review helpful

Stayed in a corner suite- very big by hotel standards (dinning, kitchen, living, bath, large king bed in bedroom). 2 large flat screens. Very clean, quiet and an overall pleasant experience. Stayed here for a wedding and would consider staying just to get away for a weekend. More

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Patty Connolly, General Manager at Westin Chicago Northwest, responded to this review
November 4, 2011

We are so glad that you enjoyed your recent stay with us! Our suites are a great option for more room, we would be happy to welcome you back for a weekend getaway. Be sure to check the website for availability for a suite and please let us know if we can help with your plans. Thank you for sharing... More

addendum
Indianapolis, Indiana
Contributor
16 reviews
22 helpful votes
2 of 5 stars Reviewed October 22, 2011
4
people found this review helpful

I am a Platinum SPG member and while the hotel is not horrible, some of their policies are. As a frequent Starwood guest, it is very evident that this is a franchised property and not actually managed by Starwood. What really irked me was the $10 facility charge that they try to sneak in. While I agree that the rate... More

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Patty Connolly, General Manager at Westin Chicago Northwest, responded to this review
October 27, 2011

Thank you for staying with us recently – we appreciate your business both here and with Starwood. And, we appreciate your feedback. Please know that your comments will be taken into consideration moving forward. More

travbuddy_28
Saint Louis, Missouri
Senior Contributor
32 reviews
34 helpful votes
5 of 5 stars Reviewed October 21, 2011

This Westin was quiet, clean, spacious, and equipped with all standard amenities (plus extras). It was a bit out of the way from downtown Chicago, but the grounds and views are beautiful. The meeting rooms (if you are planning a business meeting) are also very comfortable. I would definitely stay here again if I were looking for something a bit... More

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Patty Connolly, General Manager at Westin Chicago Northwest, responded to this review
October 27, 2011

Thank you for your recent stay at our hotel. We are pleased that you enjoyed your stay with us – and found the meeting space to be comfortable. We do host many business and social meetings here and it is important that our guests find the space to be comfortable and productive. Keep us in mind for your next visit... More

Jonathan M
Chicago, Illinois
1 review
4 of 5 stars Reviewed September 13, 2011

I booked my stay on Hotels.com, and I accidentally booked for the weekend after I was actually staying. Of course, I didn't know it and arrived to a confused concierge who quickly changed my booking (no extra fees) and gave me my room key. This building is absolutely beautiful and open. Pros: Spacious, comfortable, friendly staff, great amenities, dual shower... More

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Patty Connolly, General Manager at Westin Chicago Northwest, responded to this review
September 22, 2011

Thank you for sharing your experience. We’re glad that our staff was helpful in accommodating your stay on a different weekend! And, it’s great to hear that you found our staff to be friendly and accommodating. Our glass elevators provide a great view of our atrium lobby, but we know that not everyone may enjoy that. If we have the... More

IgorZet
Rehovot, Israel
Senior Contributor
43 reviews
6 helpful votes
4 of 5 stars Reviewed September 12, 2011

In general the hotel is good. It's a standard Westin property with the standard service. Don't expect friendly service, like in small chain hotels. The room was very good and clean. If you reserve a room there, try to get one with the view to Chicago skyline. It's amazing. Hotel has an access to athletic club directly thru the lobby... More

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Patty Connolly, General Manager at Westin Chicago Northwest, responded to this review
September 22, 2011

We are glad that we had the chance to welcome you to our hotel. Thank you for your business. It’s great to hear that you enjoyed your room, the view and the athletic club and workout room. Like most full service hotels in the area, we do charge for some of the services we provide. And, while self parking is... More

swcjlc1
Boca Raton, Florida
Senior Reviewer
10 reviews
5 helpful votes
4 of 5 stars Reviewed September 7, 2011

Attended a family wedding and room was fine. The room overlooked the lake on the north side of the property and was of average size. The hotel provided a portable refrigerator upon request. Check in and check out was a breeze and the staff was very friendly. More

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Patty Connolly, General Manager at Westin Chicago Northwest, responded to this review
September 22, 2011

We appreciate that you have shared your feedback on our hotel with other users of TripAdvisor. Thank you! We are glad that you enjoyed your stay with us for a family wedding. We hope to welcome you back again! More

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Westin Chicago Northwest Also Known As

  • Westin Itasca
  • Westin Chicago
  • Itasca Westin
Address: 400 Park Blvd., Itasca, IL 60143 (Formerly Wyndham Northwest Chicago)

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