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Westin Chicago Northwest

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400 Park Blvd., Itasca, IL 60143 (Formerly Wyndham Northwest Chicago)
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Westin Chicago Northwest
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357 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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DeWitt
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We came into Chicago for a family party and opted to stay overnight, out of the city. I wanted some environment more friendly for my service dog. We got there at midnight and as we pulled up, we were greeted by a very nice gentleman, who helped us with our bags and directed us to check in. While my husband... More 

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Grand Rapids, Michigan
Level Contributor
139 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I have traditionally loved staying at Westin properties. Always nice and comfortable. I was disappointe with this property. Rooms were ok. The Heavenly Bed an Shower were nice, but the carpet in my room seemed to be rippling just a bit. Additionally, I couln't get the temp in the room where I wanted it as the fan didn't blow all... More 

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Travelers are raving about these Itasca hotels

Sheffield, United Kingdom
Level Contributor
58 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a suite, which was very clean and spacious. Beds very comfy, powerful shower and good quality toiletries and plenty of towels. Complimentary bottled water, tea and coffee. Staff professional and helpful but did seem a bit serious at times, no happy natural buzz about them. It would have been useful to have a hotel information folder in the room,... More 

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Little Rock,
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel is nice. However, I was disappointed regarding their breakfast setup, no microwave in room, refrigerator cabinet needed to be repaired. Also, upgrades are needed in other areas. There were several events doing this time, and elevators broke down, this might have been due excessive use.

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Minneapolis, Minnesota
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed two nights in May for a family weekend trip to Chicago. Location was great and lots of dining and shopping options within a pretty close drive. There were two separate proms going on the weekend we stayed and hotel told us ahead of time. Prom didn't interrupt our stay. Couldn't even hear noise from the ground floor. Room was... More 

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New York City, New York
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel Rooms are good. Great check in . The Hotel is very good if you are attending a event . Lacks good restaurant at premises. Value for money , lobby bar has limited menu but can survive. Great service . Property is in Suburb . From Airport taxi charge one and half time . From hotel you get fix price... More 

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Minneapolis
Level Contributor
57 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I got upgraded to a suite--terrific. But could not get an Internet connection. Westin said they had just changed Internet provider and asked if I wanted the help line. No. I said, I didn't have time to figure out why the Internet connection didn't work. That is their responsibility, not mine.

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Midland, MI
Level Contributor
95 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Such an amazing Westin located northwest suburbs of Chicago. Friendly front desk staff with excellent housekeeping staff. Bar offers items to go and taste excellent. Schula's have great steaks. Highly recommend to stay if you're in the area. 40 mins to Chicago FYI due to traffic on the freeways.

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My husband and I used to love coming here because it was comfortable and nice. The last time we came, it was loud and somewhat aged. We thought maybe it was just the specific weekend we came and the rooms must have been real full so we received a dated room since we booked through a 3rd party. This time... More 

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1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed in double beds room, no microwaves or refrigerator nice separate make-up area from washroom. Smooth check in let us check in early. Clean room and lobby. No place for late snack. Not close to many restaurants, located in business park.

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GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for your four star review. We are glad your stay was a comfortable one and we look forward to welcoming you back soon. More 

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