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Westin Chicago Northwest

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400 Park Blvd., Itasca, IL 60143 (Formerly Wyndham Northwest Chicago)
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Westin Chicago Northwest
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Westin Chicago Northwest
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330 reviews from our community

Traveler rating
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    75
    31
    25
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Franklin Lakes, New Jersey
Top Contributor
52 reviews 52 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Reasonably accessible from O'Hare, this Westin is very comfortable, with well appointed rooms, good food choices, and an accommodating staff. Highly recommended if you have business in this part of the Chicago area.

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2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

As promised, we did visit the Westin for our 1 year anniversary. We could not believe the response to our presence there! We had planned on having dinner at Shulas and looked forward to being able to reminisce of our perfect wedding day we had at the Westin. There was a huge wedding taking place that day so we were... More 

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Saint Louis, Missouri
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I booked this hotel last minute and received a real bargain rate. It was Easter weekend and I was staying there the Friday before Easter. The hotel had a convention a ladies that were members of a religious group. They had meetings in a large meeting room and their music was LOUD and lasted late into the night. I believe... More 

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Hamilton Square, New Jersey
Top Contributor
200 reviews 200 reviews
47 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great hotel. Friendly and fast check in. Very nice rooms. Fitness center on the 12th floor is open 24 hrs and had very good equipment. It had a pool and whirlpool, but I didn't use it. The rooms are clean, bed was very comfortable. Very open layout where the bar/lounge is in the middle of the atrium.... More 

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Minneapolis, MN
Contributor
20 reviews 20 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed recently Saturday to Tuesday. There were a lot of parties Saturday night and our room was located right by elevator which brought a lot of noise and traffic including a loud party in the elevator lobby into the wee hours of the morning. After a call to the front desk that promptly addressed the noise complaint and a... More 

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stoxabc
Top Contributor
150 reviews 150 reviews
19 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Westin for one night before heading to the airport. It was clean, very comfortable, nice updated furniture and bathrooms. I was pleasantly surprised. There was a steakhouse on site which was nice we didn't have to go out again for dinner.

Was this review helpful? Yes 1
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for your four star review! We are glad your stay was pleasant and we hope your trip was an enjoyable one. Come back soon! More 

Holmen, Wisconsin
Top Contributor
142 reviews 142 reviews
30 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed March 8, 2015

For the third year in a row, I've had the opportunity to stay at the Westin for a Rotary Conference. I - fortunately or unfortunately - have the opportunity to stay in quite a few hotels, and I continue to marvel at how comfortable the beds are. Perhaps it is because during the conference - which is well run by... More 

Was this review helpful? Yes 1
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

We take guest comments very seriously and yours will be celebrated with the staff! We are glad your convention was once again successful and look forward to welcoming our Rotary friends back next year More 

Bagshot, United Kingdom
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed February 27, 2015

I stayed here for 3 nights in January whilst on a business trip. Firstly the good points: - Big comfy bed - Good szed room - Clean room - Location - right over the road from the office I was visiting, but other than that there wasn't anythign within walking distance The not so good points: - Noise from the... More 

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GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for sharing your review of the Westin Chicago Northwest! It is through comments such as yours that we continue to improve. We appreciate your feedback and hope we have the opportunity to welcome you back. More 

Los Angeles, California
Top Contributor
62 reviews 62 reviews
53 hotel reviews
49 helpful votes 49 helpful votes
1 of 5 stars Reviewed February 20, 2015

I need to stay here for business. There just aren't many places in the area. This hotel makes me distrust the Westin brand. Now, I have no idea what I'll be getting when going into a Westin. The only thing this hotel does is sweep the floors. It's so bad, that the bar stool I sat on broke because it... More 

Was this review helpful? Yes 1
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for sharing your comments regarding your recent stay. Guest feedback is important to us and your comments are taken very seriously we work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We hope we have the opportunity to welcome you back. More 

Toronto, Ontario, Canada
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 11, 2015

I keep traveling to Itasca for business. I have stayed at this Westin many times. Pros: - The hotel has many good facilities - including a good gym - The staff are extremely helpful - Has a nice park behind the hotel where you can go for a walk or run - Has a good bar and a restaurant -... More 

Was this review helpful? Yes 2
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for sharing your 4 star review of the Westin Chicago Northwest! We appreciate your feedback regarding the Internet access and are working on improvements. We look forward to welcoming you back. Thank you More 

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