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All 6 Itasca hotels

Westin Chicago Northwest

4.0 of 5 Hotel   |   400 Park Blvd., Itasca, IL 60143 (Formerly Wyndham Northwest Chicago)
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Westin Chicago Northwest
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Ranked #4 of 6 hotels in Itasca
A recent review
3 of 5 stars reviewed yesterday
TheSeahawks Wilmington, NC
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269 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Wilmington, NC
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

The Westin Chicago Northwest is a converted Wyndam Hotel. Westin has done a nice job bringing the hotel up to Westin standards but still has a little ways to go. The check in was smooth and the room was very comfortable. My only complaints, the greeting at the entrance to the hotel is lacking. There were very seldom doormen/valets as... More

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Lilburn, Georgia
Top Contributor
64 reviews 64 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Very nice hotel with a beautiful setting inside the spacious hotel. Has a Shulas Restaurant inside. Had to stay here for one night due to the Hyatt next door overbooking and they were very accommodating at 2:30 am after a 13 hour drive. Shulas can be expensive so plan accordingly. Breakfast buffet was $17 per person. Staff was awesome we... More

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Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

My mother and I decided to take a last-minute weekend trip to Chicago for shopping and fun. We stumbled upon this hotel while searching for accommodations in the northern suburbs. What a treat! Itasca is such a lovely town, Chuck full of charm, history, and amazing eateries. The rooms were nicely appointed, comfortable, and quiet...even in the midst of a... More

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GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for your four star review. We appreciate your feedback and look forward to welcoming you back More

Detroit, Michigan
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
298 helpful votes 298 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently I did a quick 25 hour trip to Chicago and the Itasca Westin for a conference. Overall I had a very pleasant stay and the conference facilities and service were quite nice. I found the staff very friendly as well. The location wasn't great for me as I didn't have a car but I can see the appeal for... More

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GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Guest feedback is important to us and we thank you for your four star review. Your comments regarding the air conditioning have been shared with the chief engineer. We hope to have an opportunity to welcome you back. More

Arizona
Top Contributor
85 reviews 85 reviews
44 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for a family event. It was a very busy weekend at this hotel with 2 different groups, That being siad it was managed very well and the hotel is very nice. The room was very clean and comfortable. This is in the near Woodfiled Mall which is a very large mall. Great location right off the highway.

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GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for your five star review. Your comments will be celebrated with our staff! We look forward to welcoming you back More

Los Angeles, California
Senior Contributor
49 reviews 49 reviews
41 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It's a shame. Good service. People who work there care. They do their best. The hotel remains to be worn and getting worse. Stains on the carpet and bathtubs. Fortunately, for me, because of our corporate rate, it's not overpriced. I needed to be in the area and there are not many other choices. The Hyatt down the street is... More

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GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. we have shared your comments with our management staff and hope to have the opportunity to welcome you back More

Seattle, Washington
Top Contributor
50 reviews 50 reviews
39 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This Westin is not like a lot of the Westin's I've stayed at, more like an Embassy Suites with a big atrium in the center, You can see everything going on looking down at the lobby floor. Seem to be the home of big events, I believe there was a square dance event when I stayed. Service is quick and... More

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GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for sharing your comments. Guest feedback is important to us and we sincely appreciate you sharing yours. We hope to welcome you back soon. More

Riverwoods, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Received an excellent upgrade to a suite as part of SPG. Service at all levels from Bryan at the front desk to housekeeping was very focused on delivering excellent service and they did. Food and service at the island bar in lobby was also good. Everybody was terrific

Was this review helpful? Yes 1
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for your five star review. Your comments are greatly appreciated and will be celebrated with departmental managers and staff! We hope to welcome you back soon More

San Francisco, CA
Top Contributor
51 reviews 51 reviews
41 hotel reviews
71 helpful votes 71 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I love Westins, I really do. They rarely let me down, and I rarely skip one when given the chance--I'm even a Platinum Level SPG Member. Usually, that loyalty goes both ways. Unfortunately, it didn't this time. While I realize an upgrade can't happen every time, I don't expect to be given one of the worst rooms, particularly when it's... More

Was this review helpful? Yes 1
GM-Itasca, General Manager at Westin Chicago Northwest, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your... More

chicago
Top Contributor
58 reviews 58 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As I no longer travel for business on a weekly basis we must secure our SPG Platinum level through more creative means. This means for us many weekend stays close to home. These getaway's are very nice. We break the grind of working seven days a week, and we typically get a great meal at a one of the best... More

Was this review helpful? Yes
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for your four star review. Your comments are greatly appreciated and will be celebrated with departmental managers and staff! We hope to welcome you back soon More

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Additional Information about Westin Chicago Northwest

Address: 400 Park Blvd., Itasca, IL 60143 (Formerly Wyndham Northwest Chicago)
Phone Number:
Location: United States > Illinois > DuPage County > Itasca
Price Range (Based on Average Rates): $
Hotel Class:4 star — Westin Chicago Northwest 4*
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Also Known As:
Westin Chicago Northwest Hotel Itasca
Westin Itasca
Itasca Westin

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
An O'Hare perimeter hotel, The Westin Chicago Northwest is located just 12 miles from O'Hare International Airport and 27 miles from downtown Chicago. 50,000 square feet of meeting and event space. ... more   less 
Number of rooms
408

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