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All 6 Itasca hotels

Westin Chicago Northwest

4.0 of 5 Hotel   |   400 Park Blvd., Itasca, IL 60143 (Formerly Wyndham Northwest Chicago)
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Ranked #4 of 6 hotels in Itasca
A recent review
4 of 5 stars reviewed 4 days ago
Matt B Detroit, Michigan
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267 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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English first
Detroit, Michigan
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
291 helpful votes 291 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Recently I did a quick 25 hour trip to Chicago and the Itasca Westin for a conference. Overall I had a very pleasant stay and the conference facilities and service were quite nice. I found the staff very friendly as well. The location wasn't great for me as I didn't have a car but I can see the appeal for... More

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Top Contributor
85 reviews 85 reviews
44 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for a family event. It was a very busy weekend at this hotel with 2 different groups, That being siad it was managed very well and the hotel is very nice. The room was very clean and comfortable. This is in the near Woodfiled Mall which is a very large mall. Great location right off the highway.

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Los Angeles, California
Senior Contributor
49 reviews 49 reviews
41 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 1 week ago

It's a shame. Good service. People who work there care. They do their best. The hotel remains to be worn and getting worse. Stains on the carpet and bathtubs. Fortunately, for me, because of our corporate rate, it's not overpriced. I needed to be in the area and there are not many other choices. The Hyatt down the street is... More

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Seattle, Washington
Top Contributor
50 reviews 50 reviews
39 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

This Westin is not like a lot of the Westin's I've stayed at, more like an Embassy Suites with a big atrium in the center, You can see everything going on looking down at the lobby floor. Seem to be the home of big events, I believe there was a square dance event when I stayed. Service is quick and... More

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Riverwoods, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Received an excellent upgrade to a suite as part of SPG. Service at all levels from Bryan at the front desk to housekeeping was very focused on delivering excellent service and they did. Food and service at the island bar in lobby was also good. Everybody was terrific

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San Francisco, CA
Top Contributor
51 reviews 51 reviews
41 hotel reviews
70 helpful votes 70 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I love Westins, I really do. They rarely let me down, and I rarely skip one when given the chance--I'm even a Platinum Level SPG Member. Usually, that loyalty goes both ways. Unfortunately, it didn't this time. While I realize an upgrade can't happen every time, I don't expect to be given one of the worst rooms, particularly when it's... More

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Top Contributor
58 reviews 58 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As I no longer travel for business on a weekly basis we must secure our SPG Platinum level through more creative means. This means for us many weekend stays close to home. These getaway's are very nice. We break the grind of working seven days a week, and we typically get a great meal at a one of the best... More

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Battle Creek, Michigan
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We read other reviews before our trip so we were prepared for it not meeting the very high standards of most Westins we have stayed at. The breakfast buffet was a dissapointment, the food and service were very average for much more than an average price. If we stay again we will go off-site for breakfast. The building is really... More

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New York City, New York
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were here for a wedding. The hotel is beautiful and so are the grounds. We did have a problem with our room but it was taken care of immediatly. The food was excellent. If we are ever in the area, we would stay here again.

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GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for your five star review. Your comments are greatly appreciated and will be celebrated with departmental managers and staff! We hope to welcome you back soon More

Peoria, Illinois, United States
Senior Reviewer
10 reviews 10 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This is a lovely, full service suburban hotel in between Woodfield, Yorktown and Oak Brook malls. The rooms are very large and the bedding, which they call "heavenly" truly is. The staff was friendly and helpful. There is a Starbucks in the lobby as well as a restaurant/bar for light meals. There is also a Shula's Steak House on the... More

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GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for your four star review. We are glad you enjoyable your fathers day weekend and the wonderful shopping malls that surround us! We hope to welcome you back soon! More

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Additional Information about Westin Chicago Northwest

Address: 400 Park Blvd., Itasca, IL 60143 (Formerly Wyndham Northwest Chicago)
Phone Number:
Location: United States > Illinois > DuPage County > Itasca
Price Range (Based on Average Rates): $
Hotel Class:4 star — Westin Chicago Northwest 4*
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Also Known As:
Westin Chicago Northwest Hotel Itasca
Westin Itasca
Itasca Westin

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Hotel & grounds (2)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
An O'Hare perimeter hotel, The Westin Chicago Northwest is located just 12 miles from O'Hare International Airport and 27 miles from downtown Chicago. 50,000 square feet of meeting and event space. ... more   less 
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