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All 5 Itasca hotels

Westin Chicago Northwest

4.0 of 5 Hotel   |   400 Park Blvd., Itasca, IL 60143 (Formerly Wyndham Northwest Chicago)
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Westin Chicago Northwest
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Ranked #4 of 5 hotels in Itasca
A recent review
4 of 5 stars reviewed 3 days ago
Ed_Schulte Innishannon
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280 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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Innishannon
Contributor
20 reviews 20 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed Aug 22 and 25. The restaurant was excellent, except it was too cold when you sit down and have a meal..... My wife had to get a jumper, and I had to put on a fleece. Also the result of the cold temp was the big size steak was cold when you got at the end of it... Which... More

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Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

My husband and I stayed here over the weekend of Aug 16-17. Pros: Very clean! Not only does it look clean, but it smells clean. Always a fresh room with fresh linens. Love the Westin shower products as well! Our room was spacious compared to the average room at another hotel. We also stayed under $100, which was very nice... More

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Prosper, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recently stayed here for a business conference. The hotel is great, the staff is great, my bed was great! From the moment I entered anything I needed or asked for was taken care of by their friendly and courteous staff.

Was this review helpful? Yes 1
Dallas, Texas
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel multiple times now. With each time it just seems to get better. The staff is very personable and accommodating. I appreciate the attention they give me even though they don't know me. The rooms are great. Especially the suites. Again, they are starting to show some wear and need a good stain remover on... More

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Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

Recently stayed at the Westin Chicago Northwest for a business conference and was impressed from start to finish. At every touchpoint, the guest service was genuinely friendly, efficient and pleasant. The room was VERY clean and I loved the option of receiving additional SPG points vs. having my room serviced. Since I was there for just two quick nights, this... More

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Peoria
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

My wife and I have stayed at this hotel twice this year. Each time, the rooms were fantastic. Plenty of space, even for two of us. We usually visit Schaumburg and this is a short drive to all the shopping areas and not as busy. The only thing I don't understand is having to sign a waiver before swimming in... More

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London, United Kingdom
Contributor
14 reviews 14 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Westin due a family wedding which was taking place within the hotel grounds. The hotel grounds and space itself are huge due to the proximity within the suburbs of Chicago. I would say that although you are able to reach downtown Chicago by a commuter train nearby, this is not an ideal location for tourists wishing... More

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GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for sharing your comments regarding your recent stay. Guest feedback is important to us and your comments will be shared with our management staff We do hope to have the opportunity to welcome you back for a future visit. Thank you More

Senior Contributor
31 reviews 31 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel twice August 2013 while on business in Illinois. This hotel is massive, with a large atrium in the center of the hotel. On one occasion there was an Indian wedding in the atrium. It was interesting to watch the women in their beautiful Saris. The pool and hot tub area were so dirty that we... More

Was this review helpful? Yes 1
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your... More

Madison, Wisconsin
Top Contributor
63 reviews 63 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was there for one night, the atmosphere is always nice. Unfortunately the bar was closed, odd for a Friday. But the room I had was perfect, very comfy bed, a nice desk to work on and the bathroom was nice and clean. I did indulge this one time and ordered breakfast, that was one of the most perfect eggs... More

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GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for sharing your 4 star review of the Westin Chicago Northwest! We appreciate your feedback and we look forward to welcoming you back. Thank you More

Briarcliff Manor, New York
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel for business in July. It is convenient to O'hare, about 20 minutes away. The check in was friendly and efficient. I was in a spacious , clean, double queen room. Complementary bottled water and coffee service in room. I was concerned about noise since the rooms are open to the lobby, but on the 11th floor... More

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GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for your four star review. We are pleased your stay was an enjoyable one and hope to welcome you back in the future More

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Additional Information about Westin Chicago Northwest

Address: 400 Park Blvd., Itasca, IL 60143 (Formerly Wyndham Northwest Chicago)
Phone Number:
Location: United States > Illinois > DuPage County > Itasca
Price Range (Based on Average Rates): $
Hotel Class:4 star — Westin Chicago Northwest 4*
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Also Known As:
Westin Chicago Northwest Hotel Itasca
Westin Itasca
Itasca Westin

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
An O'Hare perimeter hotel, The Westin Chicago Northwest is located just 12 miles from O'Hare International Airport and 27 miles from downtown Chicago. 50,000 square feet of meeting and event space. ... more   less 
Number of rooms
408

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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