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Holiday Inn Itasca (Woodfield Area)

3.0 of 5 860 West Irving Park Road, Itasca, IL 60143
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Certificate of Excellence 2014
Holiday Inn Itasca (Woodfield Area)
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Holiday Inn Itasca (Woodfield Area)
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109 reviews from our community

Traveler rating
    41
    40
    18
    4
    6
See reviews for
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9
40
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cuyahoga Falls, Ohio
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

As a Coach for a College Athletic Team, we have stayed at this property several times. This is a fantastic Holiday Inn and highly recommended. From the start, making reservations to the finish, checking out, the staff continues to make everything very easy and efficient. The property goes above and beyond what is expected. Both days we had to leave... More 

Was this review helpful? Yes
Jessica K, Guest Experience Manager at Holiday Inn Itasca (Woodfield Area), responded to this review

Thank you so much for the fantastic 5-star review! Our staff prides itself on going above and beyond to create the best possible experience, and I'm so glad to hear that was evident during your stay. Thank you again for the wonderful review and recommendation. It was truly a pleasure to have you and the rest of your team here... More 

Indianapolis, Indiana
Top Contributor
53 reviews 53 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room at the Holiday Inn in Itasca was very nice and clean. But, it was not any more luxurious than competing properties that charge much less. This motel does not provide any complimentary breakfast; guests pay extra. And, you cannot even eat breakfast until 7:00:AM. So, those with an early schedule must start their day with nothing to eat.... More 

Was this review helpful? Yes
Jessica K, Guest Experience Manager at Holiday Inn Itasca (Woodfield Area), responded to this review

Thank you for choosing to stay with us, here at the Holiday Inn Itasca! I appreciate you taking the time to share your feedback of the service and accommodations you enjoyed during your recent stay. I do regret that you were not able to enjoy our breakfast buffet, but am glad to hear you enjoyed the dinner in Kem's restaurant.... More 

Minnesota
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed December 4, 2014

Checking in and out was quick and easy. My room was on the highway side, I didn't even notice the road was there until I opened the curtains after my first night. The staff was friendly and helpful. It was a reasonable price and driving into the city wasn't too bad of a trip. Itasca it's self has a surprising... More 

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Jessica K, Guest Experience Manager at Holiday Inn Itasca (Woodfield Area), responded to this review

Thank you very much for the wonderful review! We are truly pleased that you appreciate the quality of our facilities and the friendless of our staff. We are glad that we were able to provide a comfortable place to relax in between touring the city. Thank you again for taking the time to give us your feedback. We look forward... More 

Boca Raton, Florida
Top Contributor
62 reviews 62 reviews
43 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed November 11, 2014

I went to Itasca on a biz trip and arrived late at the Hotel, which does not have an Airport Shuttle. Staff checked me in was really nice and even offered me a ride up to the Petrol Station to get a few items. So thanks for that as it was a nice gesture. First room I was checked in... More 

Was this review helpful? Yes
Jessica K, Guest Experience Manager at Holiday Inn Itasca (Woodfield Area), responded to this review

Thank you for taking the time to share your experience and for letting us know about the exceptional customer service that you received while with us. I am glad to hear how pleased you were with the breakfast and our shuttle service as well. I do apologize that the room did not live up to your expectations on this visit.... More 

Delaware, Ohio
Top Contributor
135 reviews 135 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 10, 2014

Stayed here for a business trip. Atmosphere: this is one of the nicer Holiday Inns I've stayed in and everything appears quite new. The main entrance is large and very clean. The rooms are very well appointed and large. Everything seemed new in the rooms as well. I had only three things I didn't like about the hotel when it... More 

Was this review helpful? Yes
Jessica K, Guest Experience Manager at Holiday Inn Itasca (Woodfield Area), responded to this review

Thank you for choosing to stay at the Holiday Inn Itasca on your business trip. We always strive to provide exceptional customer service to ensure our guests have the best possible experience. I'm glad to hear you enjoyed so many aspects of our hotel and found the staff to be very friendly. I do apologize for any inconveniences you experienced... More 

Tegucigalpa, Honduras
Top Contributor
296 reviews 296 reviews
121 hotel reviews
151 helpful votes 151 helpful votes
3 of 5 stars Reviewed November 9, 2014

Had a double room on main floor. Facing the atrium. I would avoid these, chose a room facing outside lot. This place is mostly a place for local business and a lot of airline crews stay here. It is a bit far from airport, so shuttle can take a bit longer. But overall it is kept up and comfortable. The... More 

Was this review helpful? Yes
Jessica K, Guest Experience Manager at Holiday Inn Itasca (Woodfield Area), responded to this review

Thank you very much for sharing your recent experience here at the Holiday Inn Itasca. We are pleased to learn that you found our facilities to be clean and comfortable. It is also nice to hear that you were able to enjoy some of our amenities including the hot tub and on-site restaurant. We look forward to welcoming you back... More 

Cumberland, Virginia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 9, 2014

I spent on night at the Inn, I found the rooms to be very clean and very comfortable. I was happy with the rates. I didn't make a reservation in advance and just walked in. Nothing fancy but it was a great value.

Was this review helpful? Yes
Jessica K, Guest Experience Manager at Holiday Inn Itasca (Woodfield Area), responded to this review

Thank you so much for your wonderful 5-star review. We truly appreciate you taking the time to leave us your feedback. I'm glad to hear you were pleased with our accommodations, and that you appreciated the value. Thank you again for your wonderful review. We look forward to welcoming you back to the Holiday Inn Itasca soon. Sincerely, Jessica K... More 

Phoenix, Arizona
Top Contributor
75 reviews 75 reviews
51 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed November 6, 2014

Executive summary - its a place to stay but you wont remember it long. Its pricy for what it is - use AAA or corporate rate to get it to where it should be in the first place. The staff are friendly and helpful and service oriented. I did make a wake up call that never came - not sure... More 

Was this review helpful? Yes
Jessica K, Guest Experience Manager at Holiday Inn Itasca (Woodfield Area), responded to this review

Thank you so much for taking the time to share your recent experience here at the Holiday Inn Itasca. I appreciate your kind recognition of our staff and the services we provide. We do proudly offer free WiFi to all of our guests and do not charge any of the extra fees you listed. Thank you again for your review,... More 

Mumbai (Bombay), India
Senior Contributor
45 reviews 45 reviews
26 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 3, 2014

A typical Holiday Inn. Clean and functional but nothing fancy. A decent breakfast buffet and an above average restaraunt (by HI standards) are plus points as is the free wifi offering. However atrium facing rooms are not a good idea as I personally find the idea claustrophobic. Very convenient for the Itasca Area forwarding community.

Was this review helpful? Yes
Jessica K, Guest Experience Manager at Holiday Inn Itasca (Woodfield Area), responded to this review

Thank you very much for taking the time to tell us about your recent visit to the Holiday Inn Itasca. It is good to hear how pleased you were with our restaurant and the breakfast buffet we offer. We know how important WiFi can be, and we are happy to be able to provide free WiFi to all of our... More 

Senior Contributor
35 reviews 35 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 1, 2014

We had a king studio suite. The room was large and clean. The bathroom was large with 2 sinks. There was no noise from traffic or planes. There was plenty of parking close to the entrance. My only drawback to our room was that there was mini fridge to keep our drinks cool overnight.

Was this review helpful? Yes
Jessica K, Guest Experience Manager at Holiday Inn Itasca (Woodfield Area), responded to this review

I appreciate you taking the time to share your experience here at the Holiday Inn Itasca. I'm delighted to hear that you found our accommodations to be top notch. I do apologize you were not made aware, but we do have refrigerators available upon request. Next time you are here, just let us know you would like one and we... More 

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Additional Information about Holiday Inn Itasca (Woodfield Area)

Address: 860 West Irving Park Road, Itasca, IL 60143
Phone Number:
Location: United States > Illinois > DuPage County > Itasca
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Itasca (Woodfield Area) 3*
Number of rooms: 161
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Also Known As:
Holiday Inn Itasca (Woodfield Area) Hotel Itasca
Itasca Holiday Inn

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