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Holiday Inn Itasca (Woodfield Area)

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860 West Irving Park Road, Itasca, IL 60143
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Holiday Inn Itasca (Woodfield Area)
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Holiday Inn Itasca (Woodfield Area)
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114 reviews from our community

Traveler rating
    44
    42
    18
    4
    6
See reviews for
22
22
9
43
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Grand Rapids, Michigan
Contributor
20 reviews 20 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband stays here for business and talked me into joining him. Being used to higher end facilities, I was not prepared for the quality of the furnishings or the service provided. It is an older building and quiet (a plus as I am a light sleeper). The beds were comfortable and I will not have to bring my pillow... More 

Was this review helpful? Yes
Justina P, Front Office Manager at Holiday Inn Itasca (Woodfield Area), responded to this review

Thank you so much for your kind words. We really strive to ensure our guests really get the home away from home feeling and it looks like your husband has found it with us. We are happy he was able to share the great experiences he has been having with us and look forward to the next time you are... More 

Saint Louis, Missouri
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 30, 2015

I stayed here for one night on business. The hotel has a beautiful lobby and friendly staff to greet you. Check in was easy and quick. We ate dinner & had drinks in the restaurant. Food & service were very good, prices reasonable. The restaurant has an actual bar as well that remained full the entire night. The rooms were... More 

Was this review helpful? Yes
Jessica K, Front Office Manager at Holiday Inn Itasca (Woodfield Area), responded to this review

Thank you for taking the time to share your review with us. It is wonderful to hear you had such a pleasant experience and we were able to exceed your expectations in so many areas of your stay. I'm so glad you were able to enjoy our restaurant and that you loved the breakfast buffet! There is nothing better than... More 

Milwaukee, Wisconsin
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 23, 2015

I was in town a few weeks ago visiting a friend and stayed at the Holiday Inn Itasca. I have never been there before and was a bit apprehensive since I usually do not stay with IHG hotels. I must say that I was very impressed with the level of customer service I received from Christina at the front desk... More 

Was this review helpful? Yes 2
Jessica K, Front Office Manager at Holiday Inn Itasca (Woodfield Area), responded to this review

Thank you so much for the 5-star review! We truly appreciate you taking the time to let us know about your recent experience. It is wonderful to hear you received such excellent service from Christina at the front desk. I will make sure to pass along your kind comments to Christina as well as the rest of our staff. Thank... More 

Milwaukee, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 17, 2015

I stayed at this hotel for 2 nights while on a business trip to Chicago. The hotel is a short 20 minute drive from O'hare airport and a 5 minute drive to the Itasca train station where you can catch a train directly into downtown Chicago. As soon as I stepped in the front door, I was greeted with a... More 

Was this review helpful? Yes 2
Jessica K, Guest Service Manger at Holiday Inn Itasca (Woodfield Area), responded to this review

Caring for our guests has always been our highest priority so we can't thank you enough for taking the time to write such a wonderful review regarding your recent experience with us here at the Holiday Inn Itasca. We are glad to hear that we were able to impress you with our service and accommodations. It is truly rewarding to... More 

Cuyahoga Falls, Ohio
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 21, 2015

As a Coach for a College Athletic Team, we have stayed at this property several times. This is a fantastic Holiday Inn and highly recommended. From the start, making reservations to the finish, checking out, the staff continues to make everything very easy and efficient. The property goes above and beyond what is expected. Both days we had to leave... More 

Was this review helpful? Yes 1
Jessica K, Guest Experience Manager at Holiday Inn Itasca (Woodfield Area), responded to this review

Thank you so much for the fantastic 5-star review! Our staff prides itself on going above and beyond to create the best possible experience, and I'm so glad to hear that was evident during your stay. Thank you again for the wonderful review and recommendation. It was truly a pleasure to have you and the rest of your team here... More 

Indianapolis, Indiana
Top Contributor
76 reviews 76 reviews
43 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed January 5, 2015

The room at the Holiday Inn in Itasca was very nice and clean. But, it was not any more luxurious than competing properties that charge much less. This motel does not provide any complimentary breakfast; guests pay extra. And, you cannot even eat breakfast until 7:00:AM. So, those with an early schedule must start their day with nothing to eat.... More 

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Jessica K, Guest Experience Manager at Holiday Inn Itasca (Woodfield Area), responded to this review

Thank you for choosing to stay with us, here at the Holiday Inn Itasca! I appreciate you taking the time to share your feedback of the service and accommodations you enjoyed during your recent stay. I do regret that you were not able to enjoy our breakfast buffet, but am glad to hear you enjoyed the dinner in Kem's restaurant.... More 

Minnesota
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 4, 2014

Checking in and out was quick and easy. My room was on the highway side, I didn't even notice the road was there until I opened the curtains after my first night. The staff was friendly and helpful. It was a reasonable price and driving into the city wasn't too bad of a trip. Itasca it's self has a surprising... More 

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Jessica K, Guest Experience Manager at Holiday Inn Itasca (Woodfield Area), responded to this review

Thank you very much for the wonderful review! We are truly pleased that you appreciate the quality of our facilities and the friendless of our staff. We are glad that we were able to provide a comfortable place to relax in between touring the city. Thank you again for taking the time to give us your feedback. We look forward... More 

Boca Raton, Florida
Top Contributor
62 reviews 62 reviews
43 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed November 11, 2014

I went to Itasca on a biz trip and arrived late at the Hotel, which does not have an Airport Shuttle. Staff checked me in was really nice and even offered me a ride up to the Petrol Station to get a few items. So thanks for that as it was a nice gesture. First room I was checked in... More 

Was this review helpful? Yes
Jessica K, Guest Experience Manager at Holiday Inn Itasca (Woodfield Area), responded to this review

Thank you for taking the time to share your experience and for letting us know about the exceptional customer service that you received while with us. I am glad to hear how pleased you were with the breakfast and our shuttle service as well. I do apologize that the room did not live up to your expectations on this visit.... More 

Delaware, Ohio
Top Contributor
148 reviews 148 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 10, 2014

Stayed here for a business trip. Atmosphere: this is one of the nicer Holiday Inns I've stayed in and everything appears quite new. The main entrance is large and very clean. The rooms are very well appointed and large. Everything seemed new in the rooms as well. I had only three things I didn't like about the hotel when it... More 

Was this review helpful? Yes
Jessica K, Guest Experience Manager at Holiday Inn Itasca (Woodfield Area), responded to this review

Thank you for choosing to stay at the Holiday Inn Itasca on your business trip. We always strive to provide exceptional customer service to ensure our guests have the best possible experience. I'm glad to hear you enjoyed so many aspects of our hotel and found the staff to be very friendly. I do apologize for any inconveniences you experienced... More 

Tegucigalpa, Honduras
Top Contributor
378 reviews 378 reviews
135 hotel reviews
196 helpful votes 196 helpful votes
3 of 5 stars Reviewed November 9, 2014

Had a double room on main floor. Facing the atrium. I would avoid these, chose a room facing outside lot. This place is mostly a place for local business and a lot of airline crews stay here. It is a bit far from airport, so shuttle can take a bit longer. But overall it is kept up and comfortable. The... More 

Was this review helpful? Yes
Jessica K, Guest Experience Manager at Holiday Inn Itasca (Woodfield Area), responded to this review

Thank you very much for sharing your recent experience here at the Holiday Inn Itasca. We are pleased to learn that you found our facilities to be clean and comfortable. It is also nice to hear that you were able to enjoy some of our amenities including the hot tub and on-site restaurant. We look forward to welcoming you back... More 

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