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Holiday Inn Itasca (Woodfield Area)

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860 West Irving Park Road, Itasca, IL 60143
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Holiday Inn Itasca (Woodfield Area)
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130 Reviews from our TripAdvisor Community

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Elizabethtown, Indiana
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 20, 2015 via mobile

Guy at check in was friendly. Room was clean but like a lot of older Holiday Inn my room was around the courtyard and seemed like you had to walk 1/2 mile when you got off elevator down 2 long halls. Light from courtyard couldn't be blocked by curtains. Wi Fi worked well with no issues logging on . A... More 

Helpful?
Thank Etonian30
Amelia P, Front Office Manager at Holiday Inn Itasca (Woodfield Area), responded to this review

We are pleased to hear that you enjoyed your interactions with the staff, and were satisfied with the restaurant and bar menus. We would like to apologize for any inconveniences the lobby light caused you during your stay. We value your feedback, and look forward to accommodating you on your next trip to the area! More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 3, 2015 via mobile

It doesn't has nice location, but is close to the industry area and 10 minute walking to the metro that will take you to downtown in 40 min. It has nice price, the gym is small but consider. The restaurant isn't open 24 hrs but is excellent the service offend the food is great. I love staying there.

Helpful?
Thank Mario Adrian M
Amelia P, Front Office Manager at Holiday Inn Itasca (Woodfield Area), responded to this review

We are happy to hear you enjoyed your time at our hotel. We take great pride in our restaurant staff, service, and quality of food and love hearing when customers enjoy it. Our access to the metro and local businesses is a plus. We will see you next time! More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 20, 2015 via mobile

Juan checked us in. Was able to give us a room with double beds,even tho the girl whom answered the phone told me they were overbooked on them. He was helpful all through out our stay. Very professional and friendly. All around great guy. There should be more like him. Our stay was simply to go swimming and get out... More 

Helpful?
Thank patriciaBF
Amelia P, Front Office Manager at Holiday Inn Itasca (Woodfield Area), responded to this review

Thank you for your kind remarks about our hotel and the staff. We are pleased to hear you enjoyed your time swimming in the pool and relaxing in the hot tub and sauna. We are also glad the room and restaurant exceeded your expectations. See you the next time you are in town. More 

United States
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed August 13, 2015

I stayed two nights at this hotel. Upon entering, it is beautiful. Spacious common area, great meeting rooms, large pool, nice workout room, good bar and restaurant. Then, you get to the elevator. And by this I mean elevator, not elevators. It was quite frustrating to have to constantly wait for the one solitary elevator at the hotel. The hallways... More 

Helpful?
Thank shreiby
nsheridan, Front Office Manager at Holiday Inn Itasca (Woodfield Area), responded to this review

Shreiby, thank you for taking time to share your experience during your most recent stay. We apologize for the inconveniences that you encountered while staying with us. We are pleased to hear that you enjoyed the facilities and appreciated the efficiency of the staff. We look forward to seeing you again! More 

Cleveland, Ohio
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 12, 2015

It is nice and clean hotel.The rooms on the high way sides may have some noise coming from high way.You may prefer other side rooms if you want to stay quite.I stayed 3 days meals and deserts are Delicious but more variety of deserts may be better.

Helpful?
Thank akbenli
nsheridan, Front Office Manager at Holiday Inn Itasca (Woodfield Area), responded to this review

We are delighted to hear you had a great experience while staying with us and took advantage of the restaurant we have. We are sorry for any inconvenience the noise of the highway might have caused you while staying here. We sure hope to see you again so you can enjoy our deserts! More 

Roseville, Minnesota
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 10, 2015 via mobile

This place was terrible. What a dump. The hallways and the room had a terrible odor. There was mold in the bathroom. The only decent part of the whole place was the lobby. But who cares! You don't sleep in the lobby. If it hadn't been so late when we arrived, we would have kept driving. Might have been better... More 

Helpful?
Thank JEE316
nsheridan, Manager at Holiday Inn Itasca (Woodfield Area), responded to this review

Please accept our apologies for any difficulties you encountered during your stay. Your comments are very concerning and will be addressed. We wish we had the opportunity to correct the situation with you while present in the hotel. More 

Shakopee, Minnesota
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed August 2, 2015

Our family stayed at this Holiday Inn for one night while driving through Illinois. The beds were comfortable and the hotel was clean. The inside of the hotel was quiet, but the noise coming from I-290 was LOUD!! The hotel is not even 50 yards from the freeway and you can hear every vehicle go by with the window closed... More 

Helpful?
1 Thank Alena P
nsheridan, Front Office Manager at Holiday Inn Itasca (Woodfield Area), responded to this review

Thank you for sharing your experience with us. The staff at our hotel make it a priority to deliver excellent customer service to all of our guests. We do apologize for any inconvenience the noise of the highway caused you. We look forward to seeing you again. More 

St. Louis, MO
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 24, 2015 via mobile

We had 2 rooms and stayed two nights here for a family getaway. We visited both Six Flags and downtown Chicago. The commute to downtown was awful but if you are wanting something near OHare it's great. Beautiful lobby and friendly staff. Nice pool, small game room and gym facility. Rooms were very clean but need a little updating. Overall... More 

Helpful?
Thank TRVLMOMSTL
nsheridan, Front Office Manager at Holiday Inn Itasca (Woodfield Area), responded to this review

Thank you so much for sharing your kind words about your experience at the Holiday Inn Itasca! The entire staff is pleased you found them helpful and pleasant. They do their absolute best to ensure our guests enjoy their stay! We are also glad you took advantage of the pool, gym, and game room while you were here. Thank you... More 

Pittsburgh, Pennsylvania
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed July 21, 2015

This is really below average, but it's above poor. I'll call it serviceable. There are lots of amenities, like a pool, restaurant (which I didn't try), laundry facility (although this has its downsides), and a nice lobby with a game room that raise this above the level of a Motel 6. However, that's about it. As other commenters have said,... More 

Helpful?
Thank cnote1500
nsheridan, Front Office Manager at Holiday Inn Itasca (Woodfield Area), responded to this review

Thank you cnote1500 for taking time to review your recent stay with us at the Holiday Inn Itasca. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I am so sorry that we were not able to execute an ideal hotel... More 

Midwest
Level Contributor
93 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed June 30, 2015

Stayed here two nights on a Priceline Express deal. I arrived very late the first night and got there the same time as an international flight crew coming in by shuttle...but the desk agent was kind enough to check me in first. The hotel is in good shape with classy rooms and common areas...nothing 5* but certainly worth what you... More 

Helpful?
Thank irishred77
nsheridan, Front Office Manager at Holiday Inn Itasca (Woodfield Area), responded to this review

Thank you irishred77 for taking time to review the Holiday Inn Itasca. I am pleased to hear you enjoyed your stay with us and found the front desk staff friendly. The whole team works together to ensure our guests have a friendly, clean, and pleasant stay. We hope to see you soon! More 

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