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Holiday Inn Itasca (Woodfield Area)

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860 West Irving Park Road, Itasca, IL 60143
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Holiday Inn Itasca (Woodfield Area)
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Holiday Inn Itasca (Woodfield Area)
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121 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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St. Louis, MO
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had 2 rooms and stayed two nights here for a family getaway. We visited both Six Flags and downtown Chicago. The commute to downtown was awful but if you are wanting something near OHare it's great. Beautiful lobby and friendly staff. Nice pool, small game room and gym facility. Rooms were very clean but need a little updating. Overall... More 

Was this review helpful? Yes
nsheridan, Front Office Manager at Holiday Inn Itasca (Woodfield Area), responded to this review

Thank you so much for sharing your kind words about your experience at the Holiday Inn Itasca! The entire staff is pleased you found them helpful and pleasant. They do their absolute best to ensure our guests enjoy their stay! We are also glad you took advantage of the pool, gym, and game room while you were here. Thank you... More 

Pittsburgh, Pennsylvania
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 1 week ago

This is really below average, but it's above poor. I'll call it serviceable. There are lots of amenities, like a pool, restaurant (which I didn't try), laundry facility (although this has its downsides), and a nice lobby with a game room that raise this above the level of a Motel 6. However, that's about it. As other commenters have said,... More 

Was this review helpful? Yes
nsheridan, Front Office Manager at Holiday Inn Itasca (Woodfield Area), responded to this review

Thank you cnote1500 for taking time to review your recent stay with us at the Holiday Inn Itasca. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I am so sorry that we were not able to execute an ideal hotel... More 

Midwest
Level Contributor
90 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here two nights on a Priceline Express deal. I arrived very late the first night and got there the same time as an international flight crew coming in by shuttle...but the desk agent was kind enough to check me in first. The hotel is in good shape with classy rooms and common areas...nothing 5* but certainly worth what you... More 

Was this review helpful? Yes
nsheridan, Front Office Manager at Holiday Inn Itasca (Woodfield Area), responded to this review

Thank you irishred77 for taking time to review the Holiday Inn Itasca. I am pleased to hear you enjoyed your stay with us and found the front desk staff friendly. The whole team works together to ensure our guests have a friendly, clean, and pleasant stay. We hope to see you soon! More 

Avon, Ohio
Level Contributor
114 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
1 of 5 stars Reviewed June 20, 2015 via mobile

From the outside and in the lobby, the hotel looks newer. Once you step off the elevator into the dingy halls and enter the beat up rooms, you quickly realize it isn't a newer hotel. While the beds and bedding appear to be updated and comfortable (sheets had ink stains though), the bathrooms are cheap looking and the furniture is... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Itasca (Woodfield Area), responded to this review

Dear 2CKGkids, Thank you for writing a review about your recent stay with us. I certainly appreciate you taking the time to bring your concerns to our attention. We are always happy to provide a consistently clean, comfortable, and courteous place for our guests and we appreciate your business with us. Despite the convenient location and comfortable beds, it is... More 

Galva, Illinois, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 14, 2015

We stayed at the Holiday Inn for 2 nights and found this a very enjoyable hotel. Swimming pool was warm and clean, lobby area was extremely nice and roomy, our room was nice and clean. The restaurant ( Kems ) on the premises was very good with homestyle food to bar food and drink specials . It was a nice... More 

Was this review helpful? Yes
nsheridan, Front Office Manager at Holiday Inn Itasca (Woodfield Area), responded to this review

Thank you Donald T for taking time to review the Holiday Inn Itasca. We appreciate all the kind words you said about the hotel. We are pleased to hear you loved all the amenities we offer here at the hotel from the pool to Kems. Thank you again for the recommendation to others. We look forward to seeing you next... More 

Washington DC, District of Columbia
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 10, 2015

We stayed here for a wedding and it was just what we needed. It's nothing terribly fancy, but the staff was nice, helpful, and friendly. The beds were super comfortable and the pillows were nice and firm, not the crappy feather pillows that have no support. My only gripe is that the elevator was broken most of the time and... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Itasca (Woodfield Area), responded to this review

Dear Laura K, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We always strive to provide great service and comfortable accommodations to all of our guests, and it is nice to read that the comfort of the bed and its amenities... More 

Lebanon, Ohio
1 review
2 of 5 stars Reviewed June 8, 2015

I stayed at Holiday Inn Itasca June 5th and 6th. I was supposed to stay 3 nights, but myself and a family member decided to check out early. When we checked in Friday the 5th around 5pm, one of the elevators was not working. The one furthest from the front desk was still working (it was packed. Everybody was waiting... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Itasca (Woodfield Area), responded to this review

Dear HJJ11, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our front desk staff. However, we’re sorry about the elevators during your stay. We will address this concern. I assure you that the feedback of our hotel will be reviewed and... More 

Grand Rapids, Michigan
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 9, 2015

My husband stays here for business and talked me into joining him. Being used to higher end facilities, I was not prepared for the quality of the furnishings or the service provided. It is an older building and quiet (a plus as I am a light sleeper). The beds were comfortable and I will not have to bring my pillow... More 

Was this review helpful? Yes
Justina P, Front Office Manager at Holiday Inn Itasca (Woodfield Area), responded to this review

Thank you so much for your kind words. We really strive to ensure our guests really get the home away from home feeling and it looks like your husband has found it with us. We are happy he was able to share the great experiences he has been having with us and look forward to the next time you are... More 

Saint Louis, Missouri
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 30, 2015

I stayed here for one night on business. The hotel has a beautiful lobby and friendly staff to greet you. Check in was easy and quick. We ate dinner & had drinks in the restaurant. Food & service were very good, prices reasonable. The restaurant has an actual bar as well that remained full the entire night. The rooms were... More 

Was this review helpful? Yes
Jessica K, Front Office Manager at Holiday Inn Itasca (Woodfield Area), responded to this review

Thank you for taking the time to share your review with us. It is wonderful to hear you had such a pleasant experience and we were able to exceed your expectations in so many areas of your stay. I'm so glad you were able to enjoy our restaurant and that you loved the breakfast buffet! There is nothing better than... More 

Milwaukee, Wisconsin
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 23, 2015

I was in town a few weeks ago visiting a friend and stayed at the Holiday Inn Itasca. I have never been there before and was a bit apprehensive since I usually do not stay with IHG hotels. I must say that I was very impressed with the level of customer service I received from Christina at the front desk... More 

Was this review helpful? Yes 2
Jessica K, Front Office Manager at Holiday Inn Itasca (Woodfield Area), responded to this review

Thank you so much for the 5-star review! We truly appreciate you taking the time to let us know about your recent experience. It is wonderful to hear you received such excellent service from Christina at the front desk. I will make sure to pass along your kind comments to Christina as well as the rest of our staff. Thank... More 

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