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All 6 Itasca hotels

Eaglewood Resort & Spa Chicago

3.5 of 5 Hotel   |   1401 Nordic Road, Itasca, IL 60143
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Eaglewood Resort & Spa Chicago
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73%
Ranked #2 of 6 hotels in Itasca
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 5 days ago
Kay D
  • Overview
  • Reviews (332)
  • Photos (29)
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  • Room tips (81)
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332 people have reviewed this hotel

Traveler rating
    155
    87
    44
    30
    16
See reviews for
53
82
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93
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
1 review
5 of 5 stars Reviewed 5 days ago NEW

Stayed July 10th,11th and 12th for my nephew's wedding. Everything was exceptional from the front desk, food delicious, room clean to the bellmen and the shuttle service. It was the bellmen who was the most helpful. Jimmy, Magdy, Safwat and the one bellman from Guam [can't remember his name] was helpful and made us feel like we had been friends... More

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1 review
5 of 5 stars Reviewed 1 week ago

Clean rooms , great food, excellent service including concierge and shuttle service. Golf is fantastic. Outdoor entertainment was great. Convenient to Ohare airport. I would stay here again anytime near Chicago . Safwat provided excellent service and represented Eaglewood well.

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1 review
5 of 5 stars Reviewed 1 week ago

I would also like to add that the bellman service is wonderful. Don't worry about getting your luggage from your vehicle, the staff is ready and waiting right by the door, or even outside. I especially like Fahwat, such a great bellman.

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Schaumburg, Illinois
Top Contributor
55 reviews 55 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Fourth of July was a busy place for Eaglewood and the resort had booked a live music event for the patio. The location is gorgeous and the staff extremely friendly but the food and pricing was very disappointing. As a designated "Biggest Loser" resort, I was expecting to see many low carb choices on the menu, but found few. We... More

Was this review helpful? Yes 1
Tom G, General Manager at Eaglewood Resort & Spa Chicago, responded to this review

Thank you for celebrating Fourth of July with us. Although we truly appreciate the kind words that you've shared for our staff and location, we are disappointed to learn that our restaurant did not quite meet your expectations. We are always grateful for feedback, which helps us to reevaluate and improve our services. We are in the process of selecting... More

Frederick, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I had two meetings back to back at Eaglewood Resort and Spa. I stayed at the resort for two weeks, but I never felt lonley because the staff is so friendly! From Kara at the Front Desk to the Conference Center staff - Ronarldo, James, Bob, Paulette, Hanna, Joann, Carlos, the concierge Jimmy and my Sales Rep, Mike. I feel... More

Was this review helpful? Yes 1
Tom G, General Manager at Eaglewood Resort & Spa Chicago, responded to this review

What a wonderful review! We are delighted to learn that you felt so well taken care of during your time here and that you enjoyed many aspects of our resort. Thank you for sharing your positive review regarding our resort and staff members. We will certainly share your kind remarks with our team! We hope to welcome you back to... More

Dunkirk, IN.
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here for 1 night while in town for a wedding. Our room was large, bed was very comfortable, pillows terrific and shower was wonderful! Patrick was in the front lobby upon our arrival and was very helpful, and even shuttled us to the wedding. He was an outstanding ambassador for Eaglewood in that he loves... More

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Tom G, General Manager at Eaglewood Resort & Spa Chicago, responded to this review

We are committed to ensuring that our guests’ time at the hotel is memorable in every way and truly appreciate your glowing review of our staff! We are delighted that you felt so well taken care of and we look forward to sharing your warm remarks. Thank you for taking the time to share your sincere comments and we hope... More

Chicago, Illinois
Top Contributor
52 reviews 52 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I visited this resort for a short getaway from work and home. We were here for two days, June15 to June 17, 2014, with a nice room with a descent view. The breakfast buffet was very good with good service, especially the chef we talked to for both days, the food was really good and plentiful. My... More

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Tom G, General Manager at Eaglewood Resort & Spa Chicago, responded to this review

We are delighted that you and your husband enjoyed everything our resort has to offer. Thank you for choosing Eaglewood Resort & Spa for your mini getaway. We are thrilled that you made the most out of your two-day vacation with us and we hope you will visit again. It would be a pleasure to welcome you back for another... More

Annapolis, Maryland
1 review
5 of 5 stars Reviewed 4 weeks ago

My family and I stayed at Eaglewood for 8 nights and had a fantastic time. Our girls loved the huge pool, and the rooms were really nice. The location and proximity to Chicago could not be much better. You're close enough to the City to reach Downtown attractions within 45 minutes and far enough away to enjoy the more relaxed... More

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Tom G, General Manager at Eaglewood Resort & Spa Chicago, responded to this review

Thank you for your review. We are happy to learn that your family enjoyed our pool and convenient location to downtown Chicago. We are very appreciative of your kind remarks regarding our staff and facilities and will certainly pass along your comments to our team. All of us here are looking forward to your next stay at Eaglewood Resort &... More

Elgin, Illinois
1 review
5 of 5 stars Reviewed 4 weeks ago

This was my first time staying at the Eagle Wood. My first thought walking in was that this was a popular place. There was a line of people waiting to be checked in. When it was my turn I was greeted by a bright smile. Kara Ann made my check in process extremely easy! Even though I was already running... More

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Tom G, General Manager at Eaglewood Resort & Spa Chicago, responded to this review

Thank you for choosing to stay at Eaglewood Resort & Spa. It was a pleasure to welcome you for the first time! We enjoyed reading your review and impressions of our property and look forward to sharing your compliments with our team. We deeply regret if our bowling alley was closed during your visit and we hope you'll have the... More

Chicago, Illinois
2 reviews
3 of 5 stars Reviewed 4 weeks ago

I was impressed with the concierge and shuttle drivers, who were prompt and courteous both times I enlisted their services. In particular, Safwat was very helpful and shared the train schedule with me, which made my trip from downtown Chicago to the resort for corporate training much more pleasant.

Was this review helpful? Yes
Tom G, General Manager at Eaglewood Resort & Spa Chicago, responded to this review

Thank you for taking the time to let us know about your experience at Eaglewood Resort & Spa. We are very happy to learn that we were able to impress you with our prompt and courteous service. The kind words that you've shared for our staff are certainly appreciated and will be passed along to our team! We hope to... More

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Additional Information about Eaglewood Resort & Spa Chicago

Address: 1401 Nordic Road, Itasca, IL 60143
Location: United States > Illinois > DuPage County > Itasca
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Eaglewood Resort & Spa Chicago 3.5*
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Also Known As:
Eaglewood Resort And Spa Chicago
Eaglewood Resort & Spa Chicago Hotel Itasca
Eaglewood Hotel Chicago
Eaglewood Hotel Itasca
Eaglewood Resort And Spa Itasca Il

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Upscale accommodations, luxurious amenities, technologically advanced conference facilities. Golf course and health spa. Spacious, mission style guestrooms with mellow golds, deep reds and rich greens used throughout. ... more   less 
Number of rooms
295

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