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Eaglewood Resort & Spa

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1401 Nordic Road, Itasca, IL 60143
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Eaglewood Resort & Spa
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Eaglewood Resort & Spa
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404 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Itasca, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Clan Macpherson Association (US/Canadian branches) is having a joint Gathering here in October! Those of you who are Scots will know how important the presentation of the haggis is on the night of our Highland Ball! So, as Convener, I decided that a tasting was in order! Chef Billings of the Eaglewood, along with John Santangelo (Food and Beverages Manager),... More 

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Buffalo
Contributor
17 reviews 17 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed for 3 nights on a business trip. Nice rooms, nice facilities. The complimentary (except photo copies) business office is the nicest I have used. Restaurant was a little pricey, though. Definitely would stay again.

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Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We are happy that your business trip led you to Eaglewood Resort & Spa. It is wonderful that you were so impressed with our accommodations and facilities and we appreciate your compliments regarding our business center. Whether you are visiting our area for business or leisure, we hope you'll think of us again. More 

Chicago, Illinois
1 review
4 of 5 stars Reviewed 1 week ago

My family and I stayed last weekend at Eaglewood for a spring break staycation. We had a fantastic time and the staff was amazing. Onsite bowling ally, great pool and spa to boot! You have everything you need in one spot! I highly recommend Eaglewood Resort for families, business and pleasure!

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Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

Thank you for choosing Eaglewood Resort & Spa for your spring break staycation! We are happy to hear that your time with us was so memorable and that our service and facilities met your expectations. We hope you and your family will visit with us again! More 

Salem, Wisconsin
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 weeks ago

The Hotel is under going renovations. We enjoyed our spa visit but the pool, spa and exercise facilities are across a parking lot. Not easily accessible. Run fast in a storm. Staff was very pleasant and accommodating .

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Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We appreciate that you chose to spend your mother-daughter spa getaway at Eaglewood Resort & Spa! As you mentioned, we are updating many parts of our guest rooms to ensure that our guests enjoy the most comfortable stay while with us. While we are happy to learn about the excellent and attentive service you received during your visit, we regret... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed overnight the weekend of Easter 2015. The hotel appears to have undergone some rehab recently. The overall effect is Prairie style/modern. The lobby area was really beautiful. The room was clean and comfortable if a bit small and it felt a little sterile. It didnt make me feel relaxed. I was not impressed with the... More 

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Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

Thank you for spending Easter weekend at Eaglewood Resort & Spa. While we are happy to hear that you were so impressed with our breakfast, staff and the cleanliness of your room, we regret that we did not exceed your expectations in every way. Our goal is to provide a comfortable and relaxing atmosphere for our guests and we are... More 

Tuscola, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 19, 2015

My wife and I stayed here for our anniversary from March 7th to March 8th, 2014. We booked the Romance Package, which included a 30 minute couples massage in the spa and chocolate covered strawberries, truffles, and champagne delivered to our room, and a late 2pm checkout on Sunday. It also included breakfast at the buffet and we purchased a... More 

Was this review helpful? Yes 1
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

Thank you for celebrating your anniversary with us at Eaglewood Resort & Spa. It seems like you really made the most out of your romantic getaway by utilizing most of the amenities that we offer and we're happy to see that you experienced top-notched service throughout your stay. Now that the weather is starting to warm up, we would love... More 

Top Contributor
73 reviews 73 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 10, 2015

What a fantastic place! From the moment you walk in the atmosphere takes you to a peaceful & relaxing spot. The service from check in, the restaurant, bar, golf course staff to the maintenance staff are superb. Super selections in the restaurant, all to your delight. The golf course is not your typical resort track. There are some wonderful holes... More 

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Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

Thank you for taking a moment to share your review. It is nice to read that you had such a relaxing experience at our resort and that we were able to exceed your expectations in many areas of your stay. We appreciate your kind sentiments and will surely pass your compliments along to our team. We hope you will have... More 

Aurora, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 2, 2015

Went there for 3 nights for a corporate event. Enjoyed my stay there very much. Room was very clean, bed comfortable and personnel friendly. Food was really delicious. Nice indoor swimming-pool, quite large for a hotel pool and with warm water (hot tube also available). Only minor minus is the building size and shape - it's quite a walk from... More 

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Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We are glad to hear that you were so impressed with many aspects of your stay including our comfortable accommodations, food and heated, indoor pool area. We regret to learn about the challenges that you encountered and hope any inconveniences were minimal. We are truly delighted that your recent business trip led you to Eaglewood Resort & Spa and we... More 

Clarendon Hills, Illinois
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed March 2, 2015

Upon arrival, I noticed mattresses stacked on the balconies outside in the snow. I believe they're going through a renovation, but that was the first impression I had pulling into the parking lot. I hope those mattresses don't get too wet throughout the winter. Then, after checking in, we had a 3 - 5 minute walk to our room in... More 

Was this review helpful? Yes 1
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

Thank you for your feedback. As you mentioned, we are in the process of updating many parts of our guest rooms to make the guest experience at Eaglewood Resort & Spa even better! As you pointed out, we are adding more doubles and less king mattresses, which will leave more room for our guests. We are always updating our property... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed February 22, 2015

It was awesome! I'm definitely bringing back the family. We arrived around 2. Right from the beginning, the staff gave us a nice welcome. We checked in and headed to our room. The room was super clean with a great view of the golf course, even with snow on it. Then after, we headed to take my 1 1/2 year... More 

Was this review helpful? Yes
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

How wonderful! Thank you for taking the time to let us know how much you and your family enjoyed swimming and dining at our resort. It is nice to learn about the great service you received while with us and we’re glad that you plan to return for another amazing experience. As you pointed out, there are many activities to... More 

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