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Eaglewood Resort & Spa

Certificate of Excellence
GreenLeadersSilver level
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1401 Nordic Road, Itasca, IL 60143
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Eaglewood Resort & Spa
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423 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Crystal Lake, Illinois
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Whenever I am at Eaglewood, I'm always amazed and their high level of customer service and hospitality! I have never stayed at a hotel that employs such friendly and kind staff members. This was one of my first stays during the warmer months and it was lovely to sit out on the patio, what a view! The room was recently... More 

Was this review helpful? Yes
Carol Stream, Illinois
1 review
5 of 5 stars Reviewed 6 days ago NEW

My friend and our daughters stayed at this resort to celebrate my daughter's 15th birthday. The hotel is stunning and very clean! While checking in I mentioned to Katie at the front desk that it was my daughter's birthday. About an hour later Katie sent up a delicious piece of cake and a thoughtful birthday card wishing her a great... More 

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Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We cannot thank you enough for your wonderful review. It is great to read that your daughter was able to celebrate her birthday while here. When choosing to stay at the Eaglewood Resort & Spa, we strive to provide all of our guests with the highest level of customer service and attention to detail they anticipate while staying with us.... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

This was an outstanding place to stay! From the moment we walked in to the moment that we left we were greeted with hospitality and treated as if we were guest in someone's home. This was an absolutely beautiful location and venue. The sweeping this is at the golf course were absolutely breathtaking. The rooms are updated and modern and... More 

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Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

It warms our hearts to read your experiences with us were outstanding! We are delighted to read you felt at home from the moment you arrived. We strive to provide all of our guests with a wonderful experience and your kind remarks will be shared with our team. It was truly a pleasure to welcome you to the Eaglewood Resort... More 

Austin, Texas
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location that has everything you imagined without leaving the property- golf, billards, bowling, spa, pool, and BREATH TAKING views of mother nature. Renovations done early 2015 so things are looking very fresh.

Was this review helpful? Yes 1
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We are delighted to read you enjoyed your stay at the Eaglewood Resort & Spa. It is our goal to provide our guests with the most comfortable stay and lasting memories. Thank you for your kind comments regarding our property updates. We are happy you were able to enjoy so much while here, including the wonderful views. It was our... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

My girlfriends and I had a Girls Weekend at this resort for massages and relaxation. First off the lobby is beautiful and we were greeted by Tiaan at the front desk. He took care of us right away and was completely at our beck and call answering all our questions and concerns. We were a bit early and our room... More 

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Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We are happy you and your girlfriends chose to spend a weekend getaway at the Eaglewood Resort & Spa. We cannot thank you enough for your glowing review and sharing your experiences. We strive to provide all of our guests with experiences like yours and your comments will be shared with our team. It was our pleasure to have had... More 

Edison, New Jersey
Level Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A great place for business meetings, with onsite after-meeting activities and restaurants. Quiet location with nice views of the golf course. Convenient to O'Hare. Not too far from Chicago for an off-site activity. Staff is very friendly. The rooms and lobby were clean. My only complaint is that it seemed to take up to 12 hours before room service trays... More 

Was this review helpful? Yes
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We are delighted to read you were able to enjoy so much while staying at the Eaglewood Resort & Spa. Whether you are here for a business or leisure stay, it is our hope that all of our guests can relax and unwind. Thank you for sharing your feedback regarding the room service trays. We regret any inconvenience and will... More 

Knoxville, Tennessee
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed for 3 nights at Eaglewood for a business conference in early June. The hotel was nice, undergoing some renovations, but the work did not impact me at all, and no issues with noise or construction. The staff was excellent, attentive, and worked to make my visit nice. I did not use the spa or play golf, but the... More 

Was this review helpful? Yes
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

Thank you so much for your wonderful comments. It was great to have had you here and we are delighted to read you were able to enjoy so much during your stay. We offer a wide range of amenities and it is great you had the opportunity to enjoy our bowling alley as well as our fire pit area. Your... More 

Dayton, Ohio
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I had a great stay at this hotel. Upon entering the lobby, I was greeted with beautiful architecture and friendly desk staff. When I arrived at my room, I was pleasantly surprised by the amount of space available and the overall layout of the room was very nice. The housekeeping staff did a phenomenal job of keeping the room up... More 

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Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

It was our pleasure to welcome you and we are delighted to read you enjoyed your visit. The Eaglewood Resort & Spa is the perfect fit for guests visiting the area. We have excellent amenities that will cater to both families and the individual business traveler. We look forward to welcoming you back! More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

My wife and I stayed one night here for our 11th anniversary. We were overly satisfied with the hotel. The staff was very friendly everyone we encountered just seemed really happy to be working there. The pool and hot tub were great very relaxing. The room was perfect size and was very clean with a huge balcony overlooking the first... More 

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Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

Happy Anniversary to you both! We are thrilled you were able to enjoy your anniversary weekend so much that you are planning to spend your daughter's birthday with us as well. It was truly a pleasure to have had you here and we cannot thank you enough for your glowing review. We look forward to welcoming you back to the... More 

holly, mi
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We really really enjoyed our stay here. It was the venue for my son's dance competition. They treated us and everyone else so well. Had the venue set up fantastic and the rooms were nice. It is under renovation so there was a bit of an issue about how far you had to walk. The motel is a little confusing... More 

Was this review helpful? Yes
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We are delighted to read that you were able to enjoy many aspects of your stay with us and we thank you for sharing your perspective. Our team is available to assist throughout your stay and it is great to read that our team was able to ensure you received your room key so your family did not have to... More 

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