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Eaglewood Resort & Spa

Certificate of Excellence
GreenLeadersSilver level
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1401 Nordic Road, Itasca, IL 60143
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Eaglewood Resort & Spa
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Eaglewood Resort & Spa
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412 reviews from our community

Traveler rating
    199
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    51
    32
    17
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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1 review
5 of 5 stars Reviewed yesterday NEW

Traveling to Chicago for Training put on for my company and my flight was delayed 4 hours due to weather. By the time I arrived at Eaglewood at 2am in my taxi, i was totally exhausted. Well my credit card did not work in the cab (chip issues?), nor did it work in the ATM at the hotel. So I... More 

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UK
Top Contributor
142 reviews 142 reviews
46 hotel reviews
201 helpful votes 201 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We didn't stay at the hotel (which did look lovely ) but did play golf and have lunch there. The experience of both was a delight. From the warm welcome from the golf pro who went beyond the call of duty in terms of looking after all our luggage, trying to find my lost glasses through to organizing things for... More 

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Birmingham, MI
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I recently had business to conduct in Chicago, but also knew i would have a little free time during my visit, and this was the perfect place to stay, dine, and relax! The room was spacious, comfortable, and incredibly quiet with a lovely golf course view. The food was FANTASTIC! It was probably the best breakfast buffet i have ever... More 

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Chicago, Illinois
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Very friendly and helpful staff. They went above and beyond in providing excellent service. Their fitness center had lots of exercise equipment and a good variety of machines. They had a huge pool, a very clean locker room, plus a steam, sauna and hot tub. The bowling alley was small but fun.

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Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

When choosing to stay at the Eaglewood Resort & Spa, it is our goal to provide our guests with the highest level of customer service. We are delighted to read you were able to experience that throughout your romantic getaway. It is great that you had the chance to enjoy our amenities and we thank you for sharing our experiences.... More 

Naperville, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

My 3 girlfriends came in for our annual golf weekend and we had a fabulous time. The course was beautiful, the spa was fantastic as were the accommodations. The shuttle took us and picked us up from the train station so we could easily get into Chicago. The entire staff was professional, courteous and helpful. Our experience was first class!

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Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We are thrilled to hear that you enjoyed a first-class experience with us at Eaglewood Resort & Spa. Thank you for taking the time to highlight you and your girlfriends' annual golf getaway. It is wonderful that we were able to exceed your expectations in so many ways. We hope you’ll visit with us again soon! More 

Hamilton, Canada
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I'm going to keep this brief as I'm sure the other reviews will give you a good idea of what the facilities are like. I will add that their breakfast buffet is the best I've seen to date. Excellent presentation and great quality food. In fact all of our meal were great. Two things bugged me. First and foremost, I... More 

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Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

While we are delighted that we were able to impress you with our food quality and presentation, we regret to learn of the frustrations that you experienced with our resort fee. Please know that we do our very best to make all of our charges clear prior to a guest’s arrival and it is never our intent to mislead our... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I have been is this hotel for a one week business course. Perfect location to promote a network environment. Lovely food, the facilities are excellent. I hope to be back with my family to relax and have fun.

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Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We are truly delighted that your recent business trip led you to Eaglewood Resort & Spa. We are happy that our food and facilities met your expectations and we look forward to welcoming you back with your family for a relaxing getaway sometime soon. More 

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

I stayed here while traveling for business and Magdi and Jim were amazing. The hotel/resort is very convenient to the business parks in the area and they had a shuttle service that I heavily utilized during my stay. All the staff were especially nice, courteous and accommodating to my needs I would definitely stay here again. Thanks Magdi and Jim:)

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Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We greatly appreciate you taking the time to share your experience at Eaglewood Resort & Spa. We are thrilled that we were able to provide you with outstanding service and we're happy to learn that you took full advantage of our complimentary shuttle during your stay. We look forward to an opportunity to welcome you back. More 

Itasca, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 22, 2015 via mobile

Clan Macpherson Association (US/Canadian branches) is having a joint Gathering here in October! Those of you who are Scots will know how important the presentation of the haggis is on the night of our Highland Ball! So, as Convener, I decided that a tasting was in order! Chef Billings of the Eaglewood, along with John Santangelo (Food and Beverages Manager),... More 

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Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We are happy to hear that you enjoyed your tasting! Our chefs take pride in our guests' satisfaction and are always delighted to customize your meal to your liking. Thank you for your wonderful compliments and for the opportunity to host your special event in October. We are all looking forward to welcoming you to Eaglewood Resort & Spa this... More 

Buffalo
Contributor
20 reviews 20 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 19, 2015

I stayed for 3 nights on a business trip. Nice rooms, nice facilities. The complimentary (except photo copies) business office is the nicest I have used. Restaurant was a little pricey, though. Definitely would stay again.

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Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We are happy that your business trip led you to Eaglewood Resort & Spa. It is wonderful that you were so impressed with our accommodations and facilities and we appreciate your compliments regarding our business center. Whether you are visiting our area for business or leisure, we hope you'll think of us again. More 

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