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Eaglewood Resort & Spa

Certificate of Excellence
GreenLeadersSilver level
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1401 Nordic Road, Itasca, IL 60143
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A Bed & Breakfast Escape
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Eaglewood Resort & Spa
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Eaglewood Resort & Spa
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430 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
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Indianapolis, Indiana
5 of 5 stars Reviewed 3 days ago NEW

We stayed at Eaglewood for a wedding on May 22nd, 2015. Stevie at the front desk went out of her way to find the perfect room location. We had a beautiful view of the golf course and were in a different building from my in-laws. Perfect!

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Indianapolis, Indiana
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

First time staying at Eaglewood resort & spa. The Property is very nice. It appears they do a lot of weddings here. The room was clean and large. The bed was nice, lots of pillows. The bathroom had a musty wet smell to it. We just contributed it to an older hotel smell. The staff were friendly and helpful. We... More 

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South Jordan, Utah
1 review
5 of 5 stars Reviewed 2 weeks ago

I had the privilege of staying at the Eaglewood resort for business. the amenities were up to date and terrific! The hallways were a little small and crowded, but the rooms were great! Although I didn't golf there, the course was in great condition, and the overall property was clean and well maintained. The staff was exceptional. From the night... More 

Was this review helpful? Yes
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

It was our pleasure to welcome you to the Eaglewood Resort & Spa. Whether you are visiting us for business or pleasure, we are an ideal fit for anyone traveling to the area. We have excellent amenities that will cater to both families and the business traveler. It is wonderful to read that our team was able to provide you... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have now stayed here a half dozen times (1 or 2 night stays) in 2015. They are doing some upgrades and updates, all for the positive. Rooms are clean, beds, mattresses, pillows and linens far above average. Clearn throughout. Wifi is blazingly fast. Breakfasts have been top notch (nice fresh seasonal fruit, custom omelettes, tempting pastries. Bit more lukewarm... More 

Was this review helpful? Yes
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

It is great to read that you have continued to stay with us when visiting the area. We are happy you have found our recent improvements a welcomed experience. Your kind remarks are truly appreciated. Experiences like yours are what we strive to provide all of our guests. We look forward to welcoming you back to the Eaglewood Resort &... More 

Fort Myers Beach, Florida
Level Contributor
7 reviews
4 of 5 stars Reviewed 3 weeks ago

It was a pleasant surprise to see the updates in our room. New carpet, light fixtures, mirrors and art work. Our trip was great, as usual, with the added bonus of the fireworks on the 4th of July. They are working on a new Market, a much needed spot for buying that cup of coffee or ice cream, sandwiches and... More 

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Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We are happy to read you were able to enjoy your holiday stay and found our renovations were a pleasant surprise. Thank you for your feedback. While we are glad you were able to enjoy many aspects of your stay, we regret that we missed the mark on ensuring your complete satisfaction. We appreciate your comments regarding your dining experience... More 

Madison, Wisconsin
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I made reservations for this past Fourth of July. I really just wanted to treat my boyfriend to golf and myself to the spa. They had a package deal for two nights and I added golf for one - I later found out that I was overcharged for most of this (he could have played golf in the evening and... More 

Was this review helpful? Yes 1
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

It is disheartening to read comments like yours as this is most certainly not the experience we anticipate for any of our guests. Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the difficulties you may have experienced during your stay. Your feedback will be shared with our team as... More 

Santa Ana, California
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I recently attended a three day meeting at this hotel and found it to be quite beautiful in terms of the facilities and grounds with lots of activities available. My room was spacious and comfortable. My only issue was that for two days in a row the maid did not re-supply in room coffee or empty the trash. Otherwise, the... More 

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Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

When choosing to stay at the Eaglewood Resort & Spa for business or pleasure, it is our goal to provide our guests with an experience that is as they anticipated. We certainly regret the oversight in with housekeeping and your feedback will be shared with the team to ensure we continue to provide our guests with the level of service... More 

Crystal Lake, Illinois
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Whenever I am at Eaglewood, I'm always amazed and their high level of customer service and hospitality! I have never stayed at a hotel that employs such friendly and kind staff members. This was one of my first stays during the warmer months and it was lovely to sit out on the patio, what a view! The room was recently... More 

Was this review helpful? Yes
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

It was our pleasure to welcome you and we cannot thank you enough for your wonderful comments. Our goal is to provide all of our guests with the highest level of customer service and we are delighted to read you were able to experience that first-hand. Your kind remarks regarding our recent renovation are appreciated. We look forward to welcoming... More 

Carol Stream, Illinois
1 review
5 of 5 stars Reviewed 4 weeks ago

My friend and our daughters stayed at this resort to celebrate my daughter's 15th birthday. The hotel is stunning and very clean! While checking in I mentioned to Katie at the front desk that it was my daughter's birthday. About an hour later Katie sent up a delicious piece of cake and a thoughtful birthday card wishing her a great... More 

Was this review helpful? Yes
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We cannot thank you enough for your wonderful review. It is great to read that your daughter was able to celebrate her birthday while here. When choosing to stay at the Eaglewood Resort & Spa, we strive to provide all of our guests with the highest level of customer service and attention to detail they anticipate while staying with us.... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

This was an outstanding place to stay! From the moment we walked in to the moment that we left we were greeted with hospitality and treated as if we were guest in someone's home. This was an absolutely beautiful location and venue. The sweeping this is at the golf course were absolutely breathtaking. The rooms are updated and modern and... More 

Was this review helpful? Yes
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

It warms our hearts to read your experiences with us were outstanding! We are delighted to read you felt at home from the moment you arrived. We strive to provide all of our guests with a wonderful experience and your kind remarks will be shared with our team. It was truly a pleasure to welcome you to the Eaglewood Resort... More 

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