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Eaglewood Resort & Spa

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1401 Nordic Road, Itasca, IL 60143
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Eaglewood Resort & Spa
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Eaglewood Resort & Spa
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399 reviews from our community

Traveler rating
    191
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    50
    32
    17
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
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Tuscola, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here for our anniversary from March 7th to March 8th, 2014. We booked the Romance Package, which included a 30 minute couples massage in the spa and chocolate covered strawberries, truffles, and champagne delivered to our room, and a late 2pm checkout on Sunday. It also included breakfast at the buffet and we purchased a... More 

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Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

Thank you for celebrating your anniversary with us at Eaglewood Resort & Spa. It seems like you really made the most out of your romantic getaway by utilizing most of the amenities that we offer and we're happy to see that you experienced top-notched service throughout your stay. Now that the weather is starting to warm up, we would love... More 

Top Contributor
70 reviews 70 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a fantastic place! From the moment you walk in the atmosphere takes you to a peaceful & relaxing spot. The service from check in, the restaurant, bar, golf course staff to the maintenance staff are superb. Super selections in the restaurant, all to your delight. The golf course is not your typical resort track. There are some wonderful holes... More 

Was this review helpful? Yes
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

Thank you for taking a moment to share your review. It is nice to read that you had such a relaxing experience at our resort and that we were able to exceed your expectations in many areas of your stay. We appreciate your kind sentiments and will surely pass your compliments along to our team. We hope you will have... More 

Aurora, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Went there for 3 nights for a corporate event. Enjoyed my stay there very much. Room was very clean, bed comfortable and personnel friendly. Food was really delicious. Nice indoor swimming-pool, quite large for a hotel pool and with warm water (hot tube also available). Only minor minus is the building size and shape - it's quite a walk from... More 

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Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We are glad to hear that you were so impressed with many aspects of your stay including our comfortable accommodations, food and heated, indoor pool area. We regret to learn about the challenges that you encountered and hope any inconveniences were minimal. We are truly delighted that your recent business trip led you to Eaglewood Resort & Spa and we... More 

Clarendon Hills, Illinois
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Upon arrival, I noticed mattresses stacked on the balconies outside in the snow. I believe they're going through a renovation, but that was the first impression I had pulling into the parking lot. I hope those mattresses don't get too wet throughout the winter. Then, after checking in, we had a 3 - 5 minute walk to our room in... More 

Was this review helpful? Yes 1
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

Thank you for your feedback. As you mentioned, we are in the process of updating many parts of our guest rooms to make the guest experience at Eaglewood Resort & Spa even better! As you pointed out, we are adding more doubles and less king mattresses, which will leave more room for our guests. We are always updating our property... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed February 22, 2015

It was awesome! I'm definitely bringing back the family. We arrived around 2. Right from the beginning, the staff gave us a nice welcome. We checked in and headed to our room. The room was super clean with a great view of the golf course, even with snow on it. Then after, we headed to take my 1 1/2 year... More 

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Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

How wonderful! Thank you for taking the time to let us know how much you and your family enjoyed swimming and dining at our resort. It is nice to learn about the great service you received while with us and we’re glad that you plan to return for another amazing experience. As you pointed out, there are many activities to... More 

Pocasset, Massachusetts
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 19, 2015

I joined Trip Advisor strictly so I could write this review. The hotel was nice. The staff was friendly and efficient. They even have a bowling alley to keep you occupied in case you're stranded there for two days due to weather, like I was. So I went to the bar for a Dewars (scotch) one the rocks. It came... More 

Was this review helpful? Yes 1
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

Thank you for taking the time to share your recent experience at our bar. We appreciate your insight and would like to apologize for any inconveniences you experienced. It is regrettable to learn that you left our property not totally happy with your stay and we hope you will someday allow us another chance to win you over during a... More 

Arlington Heights, Illinois
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 17, 2015

Once again Eaglewood provided a wonderful experience. Went for the Valentines weekend, great friendly staff, great view from the room, great bartender Eddie makes the best cocktails, love the steam room and the spa was just an added benfit. Was just flatout impressed with everything. If you get a chance, just a great, relaxing place to stay....make sure you visit... More 

Was this review helpful? Yes 1
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We are honored that you chose to spend your Valentine's Day weekend with us and we are thrilled that you were so impressed with everything our resort has to offer! We truly appreciate your kind words and loyalty to Eaglewood Resort & Spa. We will certainly let our bartender know just how much you enjoyed his service. Please think of... More 

Houston, United States
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 17, 2015 via mobile

Visited hotel for a conference last week an unfortunately fell ill day 1. The staff took great care when delivering ginger ale and crackers, collecting ice, and arranging last minute transportation for me to return home. Their kindness and professionalism won't be forgotten. The picture is from my room (458).

Was this review helpful? Yes
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

Although we deeply regret that you weren't feeling well during your visit with us, we are glad that you felt so well taken care of by our staff members. Thank you for sharing the great customer service that you received while staying with us at Eaglewood Resort & Spa. We will certainly pass your kind words along to our staff! More 

Splendora, Texas
1 review
5 of 5 stars Reviewed February 16, 2015

Although I was there for business and did not have the oppertunity to utilize all the amenities I did look around and check them out. During my 2 night stay there I met and observed an AWESOME and attentive service TEAM. Every single individual that worked there from the Lady at the recption desk to the floor cleaners had on... More 

Was this review helpful? Yes
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We are flattered by your compliments! We are truly grateful that you've taken the time to share your positive comments, as our team will be happy to know that they helped make your stay so memorable. We are very proud of our staff and the exceptional service they provide and we hope you'll choose to visit Eaglewood Resort & Spa... More 

Santo Domingo, Dominican Republic
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 of 5 stars Reviewed February 13, 2015

I was very impressed with this hotel. It was beautiful. I went there for United Cargo's Worldwide Cargo Meeting 2015. All the crew was very helpful and nice all the time, have to mention especially Jimmy, really good fella. Unfortunately, my flight got delayed and I was late, I arrived after the scheduled breakfast, but the crew was so nice... More 

Was this review helpful? Yes
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

Thank you for the kind compliments you've shared for Jimmy and our team, as we are delighted we could assist in making your stay so enjoyable! Your wonderful review will be shared with our staff so they know that they made such a positive impact on your stay. The next time you are in our area, we hope you'll return... More 

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