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Eaglewood Resort & Spa

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1401 Nordic Road, Itasca, IL 60143
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1 room 1 adult
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Eaglewood Resort & Spa
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494 Reviews from our TripAdvisor Community

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Kankakee, IL
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

Four couples came to enjoy the services of the resort, and enjoy we did. The spa had such a relaxing atmosphere, the pool, hot tub and sauna all added to our relaxation. The room was a good size, two queen size beds, restaurants had good food, the servers could have been a tad more responsive, but all in all it... More 

Helpful?
Thank girlsweekendgetaway
Montreal
Level Contributor
101 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Eaglewood resort is a great venue for large group meetings. Hotel rooms and meeting rooms are ideal , with great service, good food and all the conveniences you would expect. For entertainment, they have a spa, bowling alleys, golf course, etc.

Helpful?
Thank MontrealLouis007
Indiana
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Just spent 3 days at the resort with another 230 couples for a marriage retreat. The facility was very welcoming and peaceful. The food was was excellent. Eddie, Scott and the rest of the staff did an outstanding job accommodating each and every request and went above and beyond. The rooms were very nice and modern. It was a pleasure... More 

Helpful?
Thank matt d
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I tried to book a room for my wife and I plus our four kids and couldn't believe the customer service and policies. We wanted connecting rooms so that it would accommodate the six of us. However, Eaglewood cannot guarantee us that even though the website says to call for this specifically. So, we could potentially get there and be... More 

Helpful?
Thank rick p
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We appreciate you sharing your feedback. We do regret any difficulties you may have experienced with your reservation. We make every effort to provide our guests with the accommodations they request and it is disheartening to read we fell short of ensuring your complete satisfaction. Your comments will be reviewed with our team as we continually refresh our commitment to... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

I loved, loved, loved the spa! The employees were real professionals and my massage and facial I had there were fantastic (well worth the price). It was the hotel I had mixed feelings about. Again, the employees were wonderful and our room/hotel was beautiful but there were enough small issues that added up that made our experience somewhat annoying. First,... More 

Helpful?
Thank Claudia F
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We appreciate you taking the time to share your experiences. We continually strive to provide our guests with the highest level of service and attention to detail, and we regret that we fell short of ensuring your stay was anything less than that. Your comments will be reviewed with our team as we refresh our commitment to our guests. Thank... More 

McKinney, Texas
Level Contributor
121 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Highly recommend this resort for business meetings. The staff is exceptional and the rooms are clean, comfortable and quiet. The meeting rooms are well equipped with a great break area. The business center is fully functional and easy to use.

Helpful?
Thank RoyS783
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

It was great to have had you here and we cannot thank you enough for your wonderful review. Whether you are visiting us for business or pleasure, we are an ideal fit for any traveler. We offer an array of business and leisure activities and amenities to ensure all of our guests can relax or keep in touch with the... More 

East Dundee, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at Eaglewood in October of 2015 with about 100 of our closest family and friends for our daughters wedding. From booking my personal block of rooms to staying the day before and after the wedding, Stevie was beyond helpful. Her attention to detail, and the level of service she provided was like none other. We had such a... More 

Helpful?
Thank Mark H
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

Congratulations again to your daughter on her nuptials. We are delighted to read that our entire team was able to ensure her big day was enjoyed by all and went off without a hitch. We are delighted to read that the attention to detail and level of service you received before, during and after the wedding exceeded your expectations. We... More 

Glen Ellyn, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our ladies church retreat was held at the resort again this year and I worried that they couldn't top last year as far as hospitality in the hotel. They went beyond what they did last year. The food was fantastic. The hotel rooms were clean and the cleaning staff in the hallways were always smiling. I not only loved our... More 

Helpful?
Thank Gapmom
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

Thank you so much for your wonderful review. We are delighted that your church group has continued to book their retreats with us. It warms our hearts to know that our team was instrumental in ensuring your visit this year, exceeded your expectations. We are pleased you were able to feel at home here and had a great time bowling.... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

I took my best friend to the Eaglewood Spa for her birthday and we had a great time! The rooms were nice and clean. We had a great view of the golf course. As soon as I told them it was her birthday they gave her all sorts of freebies! Drinks, deserts, and shots at the bar! Scott at the... More 

Helpful?
Thank Jolie M
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

It was a pleasure to welcome you and your best friend to the Eaglewood Resort & Spa to celebrate her birthday! We couldn't think of a better place to enjoy such a happy occasion. Thank you for your kind remarks regarding the level of service you received. Your kind remarks will be shared with our entire team and we look... More 

Level Contributor
84 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This is my first stay in Chicago at the Eaglewood Resort, I'm here for my company's annual sales conference. Our group numbers around 100 and we've been here since Monday. I have had the opportunity to experience most of the amenities offered by Eaglewood during this stay. The rooms here are quite nice, I'll be posting some pictures of mine.... More 

Helpful?
Thank Pat M
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

It was great to welcome you to the Eaglewood Resort and Spa for your first visit. We are happy to read that you were able to enjoy some of our on-site amenities during your conference and your detailed review of our fitness center is appreciated. We do regret any difficulties with the internet service and we will share your comments... More 

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