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Eaglewood Resort & Spa

4.0 of 5 1401 Nordic Road, Itasca, IL 60143
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Eaglewood Resort & Spa
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Eaglewood Resort & Spa
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395 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
1 review
5 of 5 stars Reviewed 6 days ago NEW

It was awesome! I'm definitely bringing back the family. We arrived around 2. Right from the beginning, the staff gave us a nice welcome. We checked in and headed to our room. The room was super clean with a great view of the golf course, even with snow on it. Then after, we headed to take my 1 1/2 year... More 

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Pocasset, Massachusetts
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I joined Trip Advisor strictly so I could write this review. The hotel was nice. The staff was friendly and efficient. They even have a bowling alley to keep you occupied in case you're stranded there for two days due to weather, like I was. So I went to the bar for a Dewars (scotch) one the rocks. It came... More 

Was this review helpful? Yes 1
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

Thank you for taking the time to share your recent experience at our bar. We appreciate your insight and would like to apologize for any inconveniences you experienced. It is regrettable to learn that you left our property not totally happy with your stay and we hope you will someday allow us another chance to win you over during a... More 

Arlington Heights, Illinois
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Once again Eaglewood provided a wonderful experience. Went for the Valentines weekend, great friendly staff, great view from the room, great bartender Eddie makes the best cocktails, love the steam room and the spa was just an added benfit. Was just flatout impressed with everything. If you get a chance, just a great, relaxing place to stay....make sure you visit... More 

Was this review helpful? Yes 1
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We are honored that you chose to spend your Valentine's Day weekend with us and we are thrilled that you were so impressed with everything our resort has to offer! We truly appreciate your kind words and loyalty to Eaglewood Resort & Spa. We will certainly let our bartender know just how much you enjoyed his service. Please think of... More 

Houston, United States
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Visited hotel for a conference last week an unfortunately fell ill day 1. The staff took great care when delivering ginger ale and crackers, collecting ice, and arranging last minute transportation for me to return home. Their kindness and professionalism won't be forgotten. The picture is from my room (458).

Was this review helpful? Yes
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

Although we deeply regret that you weren't feeling well during your visit with us, we are glad that you felt so well taken care of by our staff members. Thank you for sharing the great customer service that you received while staying with us at Eaglewood Resort & Spa. We will certainly pass your kind words along to our staff! More 

Splendora, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Although I was there for business and did not have the oppertunity to utilize all the amenities I did look around and check them out. During my 2 night stay there I met and observed an AWESOME and attentive service TEAM. Every single individual that worked there from the Lady at the recption desk to the floor cleaners had on... More 

Was this review helpful? Yes
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We are flattered by your compliments! We are truly grateful that you've taken the time to share your positive comments, as our team will be happy to know that they helped make your stay so memorable. We are very proud of our staff and the exceptional service they provide and we hope you'll choose to visit Eaglewood Resort & Spa... More 

Santo Domingo, Dominican Republic
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I was very impressed with this hotel. It was beautiful. I went there for United Cargo's Worldwide Cargo Meeting 2015. All the crew was very helpful and nice all the time, have to mention especially Jimmy, really good fella. Unfortunately, my flight got delayed and I was late, I arrived after the scheduled breakfast, but the crew was so nice... More 

Was this review helpful? Yes
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

Thank you for the kind compliments you've shared for Jimmy and our team, as we are delighted we could assist in making your stay so enjoyable! Your wonderful review will be shared with our staff so they know that they made such a positive impact on your stay. The next time you are in our area, we hope you'll return... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

When looking for a romantic weekend getaway from home I have to say Eaglewood Resort & Spa was not our first choice! When we arrived I was very impressed by everything! Great service! I loved our room & the staff was so very helpful! Dinner was excellent! Victor .C was our waiter & he was absolutely wonderful! It has been... More 

Was this review helpful? Yes 3
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

Learning that your recent stay has inspired a return visit is like music to our ears! Thank you for spending your romantic weekend getaway with us at Eaglewood Resort & Spa. We are delighted that we were able to pleasantly surprise you with everything our resort has to offer including our on-site dining and exceptional customer service. I will be... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Have visited Eaglewood over the past few years with friends always enjoying the spa and staying overnight. We gifted our 4 kids with massages and we all stayed overnight. Snow storm hit so we stayed in for dinner. Had so much fun meeting up after massages in hottub and at the bar all in the same building. Then went back... More 

Was this review helpful? Yes
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

Thank you for reaching out and sharing your experience with us, as we always appreciate to know if we are meeting or exceeding our guests' expectations. It seems like you truly made the most out of your stay and were able to take advantage of the many services and amenities that we have available at our resort. We feel honored... More 

Illinois
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I had my 41st Carnival Birthday Celebration in the Penthouse Suite. The front desk staff were so inviting and friendly. Whatever we needed they responded immediately. The rooms were clean and very inviting. All of my guests stated that they would definitely be back. This was a great experience!

Was this review helpful? Yes
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

Many thanks for your review and for the wonderful compliments that you've shared for our staff members. We are grateful that you chose to celebrate your birthday with us at Eaglewood Resort & Spa and we are pleased to learn that we have exceeded you and your guests' expectations. It would be a pleasure to welcome you back again. More 

Chicago, Illinois
Contributor
14 reviews 14 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The location is a clean and inviting property. The gathering that my company provides at this venue is always good food and drink along with entertainment from the hotel lobby bar to the bar downstairs of the location and the spa. Room with king size bed comfortable and many pillows. If just visiting the area I would recommend the Eaglewood... More 

Was this review helpful? Yes
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We loved having your group here and we appreciate that you’ve taken the time to share your positive experience with us. It's always rewarding to learn that we have succeeded in providing our guests with great service and comfortable accommodations. No matter the occasion, we hope to have the privilege of welcoming you back to Eaglewood Resort & Spa. More 

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Additional Information about Eaglewood Resort & Spa

Address: 1401 Nordic Road, Itasca, IL 60143
Phone Number:
Location: United States > Illinois > DuPage County > Itasca
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Eaglewood Resort & Spa 4*
Number of rooms: 295
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Also Known As:
Eaglewood Resort & Spa Chicago Hotel Itasca
Eaglewood Resort And Spa Chicago
Eaglewood Hotel Chicago
Eaglewood Hotel Itasca
Eaglewood Resort And Spa Itasca Il

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