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Eaglewood Resort & Spa

3.5 of 5 1401 Nordic Road, Itasca, IL 60143
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Eaglewood Resort & Spa
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Eaglewood Resort & Spa
Eaglewood Resort & Spa
Eaglewood Resort & Spa
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373 reviews from our community

Traveler rating
    176
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    48
    30
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
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    (373)
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Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

The staff at this resort and spa were the best part of this experience. Everyone was incredibly kind, helpful and attentive. The rooms were clean, large, well-heated, beds comfy! The dining room food on the lower level was exceptional.

Was this review helpful? Yes
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

Thank you for your review. Our team is committed to ensuring that our guests’ stays are memorable in every way and we are truly grateful for the kind words that you've shared regarding your experience with us. We are glad that we were able to impress you with our service, food and accommodations. Please visit Eaglewood Resort & Spa again. More

Houston, Texas
1 review
3 of 5 stars Reviewed 3 weeks ago

I was in business at this resort and had a late dinner with a colleague at the restaurant on the lower floor. At this time of the day, you usually expect everything but great service however I have to say that this young lady, Emily W. impressed me and my colleague by her kindness, patience, great attitude and outstanding service... More

Was this review helpful? Yes
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

It is truly wonderful to learn that you received impeccable service while dining in Prairie River. Thank you for taking the time to reach out and share your encouraging remarks, as we will certainly pass your praises along to our team. We are glad that your recent business trip brought you to Eaglewood Resort & Spa and we hope we'll... More

Virginia Beach, Virginia
Contributor
15 reviews 15 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Check in was handled efficiently and with a smile . The room was very clean and the bed was comfy. I was attending a conference. Meeting rooms were nice ... Very comfortable chairs, too! The breakfast buffet was above average and snacks were provided and available all day. I did not have time to take advantage of the spa. My... More

Was this review helpful? Yes
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

Thank you for your review of Eaglewood Resort & Spa. We hope you’ll accept our apologies for any challenges or inconveniences that you experienced while with us. We aim to provide a pleasurable experience for all of our guests and are happy to see that our facilities met your needs. We hope you'll have the opportunity to visit with us... More

1 review
3 of 5 stars Reviewed 4 weeks ago

This is a great meeting facility if you want to wrangle in your people and trap them in the suburbs under the illusion of Chicago. The food is really amazing for a conference hotel. Where I have the problem is paying for a room in a resort that should be priced out more like a budget friendly hotel. However I... More

Was this review helpful? Yes
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

Although we appreciate your feedback, we regret to learn that we were not able to fully meet your expectations on this occasion. We strive to offer each of our guests a memorable experience from arrival to departure and are disappointed to know that your visit fell below your expectations. We are glad that you took advantage of our complimentary shuttle... More

Dearborn, Michigan
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

What a lovely place to visit! The prairie style architecture was welcoming, the staff went out of their way to meet our requests, and the facilities were superb. From a comfortable room to a lovely pool to a superb restaurant, Eaglewood has a bit of something for everyone. We would definitely stay here again.

Was this review helpful? Yes
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

What a wonderful review! We are happy to know that we were able to impress you with our attentive customer service, cozy accommodations and the facilities that we offer. Thank you for choosing Eaglewood Resort & Spa and we look forward to your next visit. More

San Francisco, California
1 review
5 of 5 stars Reviewed 4 weeks ago

it was very nice stay, the guys in the front disk were very helpful especially Safwat, he gave me a lot of rides and he was vey friendly.They accommodated my requests. The on site staff was outstanding! Food was delicious

Was this review helpful? Yes
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We are delighted to hear about your pleasant experience at Eaglewood Resort & Spa. Thank you for taking the time to share your positive stay and for letting us know about the exceptional customer service that you received while with us. We will certainly share your glowing remarks with our team! More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 20, 2014

Feedback: your restaurant needs better options for the common vegetarian, vegan, gluten free... We're out there. Time to embrace it. Shout out to Victor C. for pulling strings to get me something that wasn't a salad or nachos. Veggies need substantial food too! (So we can keep running miles on your beautiful golf course).

Was this review helpful? Yes 1
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We greatly appreciate your feedback and would like to apologize for any inconveniences that you experienced while dining with us. We do our best to accommodate most dietary needs and regret that we did not impress you on this occasion. We are grateful that you've let us know how we can make the guest experience even better and we hope... More

Cockeysville, Maryland
2 reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 20, 2014

Our week long stay at the hotel for a business event was phenomenal! Our organization had many requests & each encounter was met with courtesy, friendliness, helpfulness & professionalism. 230 associates participated in a series of meetings & training sessions at Eaglewood. Staff went out of their way to make this an effortless and smooth undertaking. I could not capture... More

Was this review helpful? Yes
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

Thank you for taking the time to share your experience with us at Eaglewood Resort & Spa. We are very pleased to hear that you found our staff to be friendly and attentive and we appreciate the compliments that you have shared. We are delighted that you enjoyed your week long stay and we hope to see you again soon. More

Chicago
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 16, 2014

My son got married here in June 2014..can't say enough about the staff, food and accommodations. Rob R. who helped them with their planning was awesome. They accommodated our requests that we wanted to surprise the bridal couple with. The on site staff at the wedding was outstanding! Food was delicious and the food staff and bar staff were awesome!!... More

Was this review helpful? Yes
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We can't thank you enough for taking the time to share your beautiful review of our property. We are truly honored that your son chose to celebrate his special day with us at Eaglewood Resort & Spa and we are delighted that our staff went above and beyond to ensure a perfect wedding day. We sincerely appreciate your glowing review... More

1 review
5 of 5 stars Reviewed October 15, 2014

Sara Ann at the front greeting desk was exceptional. Out of the whole stay, she provided the most memorable experience. She gave me the immediate impression she was interested in making my stay the best it can be. The facilities were clean and organized, and I could not find a fault if I tried. Even the doorman/bell hop gave a... More

Was this review helpful? Yes
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We are truly pleased to learn that your stay was so memorable. Thank you for the kind words that you've shared for our staff, as it is rewarding to know that your visit reflected the high standards of service that we've set in place. It is always wonderful to learn when we are able to exceed a guest's expectations. We... More

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Additional Information about Eaglewood Resort & Spa

Address: 1401 Nordic Road, Itasca, IL 60143
Phone Number:
Location: United States > Illinois > DuPage County > Itasca
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Eaglewood Resort & Spa 3.5*
Number of rooms: 295
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Also Known As:
Eaglewood Resort & Spa Chicago Hotel Itasca
Eaglewood Resort And Spa Chicago
Eaglewood Hotel Chicago
Eaglewood Hotel Itasca
Eaglewood Resort And Spa Itasca Il

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