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All 5 Itasca hotels

Extended Stay America - Chicago - Itasca

2.0 of 5 Hotel   |   1181 Rohlwing Rd, Itasca, IL 60143
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Extended Stay America - Chicago - Itasca
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Ranked #5 of 5 Hotels in Itasca
A recent review
5 of 5 stars Reviewed February 26, 2013
Cynthia B Westlake, Ohio
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34 reviews from our community

Traveler rating
    16
    5
    6
    3
    4
See reviews for
6
2
6
14
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Extended Stay America - Chicago - Itasca
See the most recent reviews
Westlake, Ohio
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 26, 2013

closest place to a home like feeling, the staff is very courteous and polite. check in was easy and fast, my room was great, very clean and spacious. Staff was very friendly and willing to help. great location with fast access to highways. Guarantee I will continue to use this location every time I am traveling to Chicago. Great job!... More 

Was this review helpful? Yes 2
HM-ESA, Manager at Extended Stay America - Chicago - Itasca, responded to this review

I appreciate you taking the time to write such a glowing review. I'm thrilled that you enjoyed your stay. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More 

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1 review
5 of 5 stars Reviewed February 10, 2013 via mobile

I'be been staying here since October of 2012, and I couldn't have asked for a better place to stay. The front desk employees are very friendly and will help you in any way they can. The room was clean and put together well when I first started my stay. The once a week cleaning is great, the workers are quick... More 

Was this review helpful? Yes
HM-ESA, Manager at Extended Stay America - Chicago - Itasca, responded to this review

I received a copy of your review and wanted to thank you for taking the time to give us your opinion. I am pleased that you enjoyed your stay with us. Thank you again for sharing your experience with us. We look forward to seeing you in the future! More 

Lorain, Ohio
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 24, 2013

I live in Ohio yet work 2 weeks out of the month near this hotel in Itasca, IL. I wanted a place where I could be close to work, cook my own meals and have shopping close by. This place fits my needs and is very reasonably priced. The staff are friendly, the facility is clean and the location is... More 

Was this review helpful? Yes 1
HM-ESA, Manager at Extended Stay America - Chicago - Itasca, responded to this review

Thank you for your great review of our property. I'm glad that you enjoyed your stays with us. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More 

Itasca, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 17, 2013

This is the best hotel I have stayed at in a long time. Very professional staff team, quiet pleasant location, and free breakfast in the morning. Everyone was always very pleasant and eager to assist you at any hour. We were able to have our little puppy with us in our room. There are even laundry facilities on site. This... More 

Was this review helpful? Yes 1
HM-ESA, Manager at Extended Stay America - Chicago - Itasca, responded to this review

Thank you for your great review of our property. I'm glad that you enjoyed our new grab n' go breakfast. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More 

Schaumburg, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2012

I needed a place to stay while I searched for a new house. It took 5 1/2 months. In that time it became my home and I was sad when it was time to leave. Angelica, Jay, Valerie, and Amy were very helpful and I spent many hours talking to John N & John J at the front desk late... More 

Was this review helpful? Yes 1
HM-ESA, General Manager at Extended Stay America - Chicago - Itasca, responded to this review

Thank you for your great review of our property. I'm glad that you enjoyed your "extended" stay with us. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More 

Itasca, Illinois, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 8, 2012

This place is wonderful. The rooms are very clean and the staff are all very friendly and eager to help you. There is a laundry room in the hotel for long stays. There is plenty to do as well since it is close to several attractions. I had a wonderful time on my visit.

Was this review helpful? Yes 1
HM-ESA, General Manager at Extended Stay America - Chicago - Itasca, responded to this review

Thank you for taking the time to review our property. I am happy that you enjoyed your stay with us. I understand that you have many lodging choices and truly appreciate your choice to stay with Extended Stay America. Thank you again for your review. More 

Itasca, Illinois
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 29, 2012

I have been a guest here for almost a year and there truly is nothing to complain about. The Staff are wonderful and bend over backwards to help you in any way they can. Angelica is the manager here I cannot even express what a wonderful customer service minded person she is. She goes above and beyond the call of... More 

Was this review helpful? Yes 1
john016, Manager at Extended Stay America - Chicago - Itasca, responded to this review

Thank you for taking the time to review our property. I'm glad that you are enjoying your stay with us. We appreciate you choosing Extended Stay Hotels as your home away from home. Thank you again for your review. More 

Itasca, Illinois
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 25, 2012

Angelica,Jay,John N,JohnJ,Valerie, and Amy are examples of the way customer service shuld be in any business. This is the second time I have stayed here and I just truly can not say enough about the staff that works here. Everyone including Hector the maintenance man,Emma,and both of the Marias in Housekeping,the management,and the employees that work the front desk go... More 

Was this review helpful? Yes 1
john016, Manager at Extended Stay America - Chicago - Itasca, responded to this review

Thank you for your great review of our property. I'm glad that you are enjoying your stay with us. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More 

Itasca
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 3, 2012

I just want to say that I havent had the customer service that We received from Angelica.The manager is a very compasionate hardworking and trustworthy person.I wish that more businesses had these types of customer service people. There is no such thing anymore, customer service. I like the fact that you just cant walk in after eleven o clock at... More 

Was this review helpful? Yes 1
ChristopherTM, Manager at Extended Stay America - Chicago - Itasca, responded to this review

Thank you so very much for your glowing review of Extended Stay America Chicago - Itasca. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. We know that our largest asset is our loyal... More 

Glendale Heights, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed July 28, 2011

This place was a dump. They really need to renovate and modernize things. The furniture was from the 60's / 70's. I felt really uncomfortable sleeping there. The manager tells me all the doors are locked at 11 p.m. and you need to call someone to let you in after 11?!? They charge you to use their Wi-Fi and they... More 

Was this review helpful? Yes
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Additional Information about Extended Stay America - Chicago - Itasca

Address: 1181 Rohlwing Rd, Itasca, IL 60143
Phone Number:
Location: United States > Illinois > DuPage County > Itasca
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Chicago - Itasca 2*
Number of rooms: 106
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