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All 6 Itasca hotels

Extended Stay America - Chicago - Itasca

2.0 of 5 Hotel   |   1181 Rohlwing Rd, Itasca, IL 60143
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66%
Ranked #5 of 6 hotels in Itasca
A recent review
3 of 5 stars Reviewed June 27, 2013
PPergol Weston, Wisconsin
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  • Reviews (27)
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27 people have reviewed this hotel

Traveler rating
    15
    2
    4
    3
    3
See reviews for
5
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11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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English first
There are newer reviews for Extended Stay America - Chicago - Itasca
See the most recent reviews
Weston, Wisconsin
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 27, 2013

Originally given a room on the second floor, the room was very dirty, example kitchen door handles were black and sticky, bathtub had red marks that with very little effort cleaned off, counter tops not wiped down. The person at the desk was really nice and moved me to an updated room on the first floor. He cleaned it himself... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Chicago - Itasca, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Your comments in regards to the front desk associate are much appreciated; yet, I was disheartened to read that your room was not as clean as it should have been. I discussed your comments with the team, and we are going to be sure... More

Itasca, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 5, 2013

Needed place to stay for 6 months. Very happy with overall experience. Staff wonderful especially John. Very friendly and helpful. Would definitely recommend to others. Very quiet and comfortable. Conveniently located to highway and stores. Would definitly choose this location again if we needed a place to stay.

Was this review helpful? Yes 1
HM-ESA, Manager at Extended Stay America - Chicago - Itasca, responded to this review

Thank you for the great review of our property. I'm glad that you enjoyed your stay. Guest satisfaction is a top priority and we truly appreciate your feedback. I will be sure to pass this along to my staff. Thanks for choosing Extended Stay America and we hope to see you again soon More

Itasca, Illinois
1 review
5 of 5 stars Reviewed March 27, 2013

This hotel is a really nice and inviting. The second you walk through the doors you are greeted with a very warming "Hello" and "How are you doing today?" The room is always cleaned better then I expected it to be.

Was this review helpful? Yes
HM-ESA, Manager at Extended Stay America - Chicago - Itasca, responded to this review

Thank you for taking the time to write a review of your stay. I'm thrilled that you enjoyed your stay. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

Westlake, Ohio
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 26, 2013

closest place to a home like feeling, the staff is very courteous and polite. check in was easy and fast, my room was great, very clean and spacious. Staff was very friendly and willing to help. great location with fast access to highways. Guarantee I will continue to use this location every time I am traveling to Chicago. Great job!... More

Was this review helpful? Yes 2
HM-ESA, Manager at Extended Stay America - Chicago - Itasca, responded to this review

I appreciate you taking the time to write such a glowing review. I'm thrilled that you enjoyed your stay. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

1 review
5 of 5 stars Reviewed February 10, 2013 via mobile

I'be been staying here since October of 2012, and I couldn't have asked for a better place to stay. The front desk employees are very friendly and will help you in any way they can. The room was clean and put together well when I first started my stay. The once a week cleaning is great, the workers are quick... More

Was this review helpful? Yes
HM-ESA, Manager at Extended Stay America - Chicago - Itasca, responded to this review

I received a copy of your review and wanted to thank you for taking the time to give us your opinion. I am pleased that you enjoyed your stay with us. Thank you again for sharing your experience with us. We look forward to seeing you in the future! More

Lorain, Ohio
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 24, 2013

I live in Ohio yet work 2 weeks out of the month near this hotel in Itasca, IL. I wanted a place where I could be close to work, cook my own meals and have shopping close by. This place fits my needs and is very reasonably priced. The staff are friendly, the facility is clean and the location is... More

Was this review helpful? Yes 1
HM-ESA, Manager at Extended Stay America - Chicago - Itasca, responded to this review

Thank you for your great review of our property. I'm glad that you enjoyed your stays with us. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Itasca, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 17, 2013

This is the best hotel I have stayed at in a long time. Very professional staff team, quiet pleasant location, and free breakfast in the morning. Everyone was always very pleasant and eager to assist you at any hour. We were able to have our little puppy with us in our room. There are even laundry facilities on site. This... More

Was this review helpful? Yes 1
HM-ESA, Manager at Extended Stay America - Chicago - Itasca, responded to this review

Thank you for your great review of our property. I'm glad that you enjoyed our new grab n' go breakfast. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Schaumburg, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2012

I needed a place to stay while I searched for a new house. It took 5 1/2 months. In that time it became my home and I was sad when it was time to leave. Angelica, Jay, Valerie, and Amy were very helpful and I spent many hours talking to John N & John J at the front desk late... More

Was this review helpful? Yes 1
HM-ESA, General Manager at Extended Stay America - Chicago - Itasca, responded to this review

Thank you for your great review of our property. I'm glad that you enjoyed your "extended" stay with us. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Itasca, Illinois, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 8, 2012

This place is wonderful. The rooms are very clean and the staff are all very friendly and eager to help you. There is a laundry room in the hotel for long stays. There is plenty to do as well since it is close to several attractions. I had a wonderful time on my visit.

Was this review helpful? Yes 1
HM-ESA, General Manager at Extended Stay America - Chicago - Itasca, responded to this review

Thank you for taking the time to review our property. I am happy that you enjoyed your stay with us. I understand that you have many lodging choices and truly appreciate your choice to stay with Extended Stay America. Thank you again for your review. More

Itasca, Illinois
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 29, 2012

I have been a guest here for almost a year and there truly is nothing to complain about. The Staff are wonderful and bend over backwards to help you in any way they can. Angelica is the manager here I cannot even express what a wonderful customer service minded person she is. She goes above and beyond the call of... More

Was this review helpful? Yes 1
john016, Manager at Extended Stay America - Chicago - Itasca, responded to this review

Thank you for taking the time to review our property. I'm glad that you are enjoying your stay with us. We appreciate you choosing Extended Stay Hotels as your home away from home. Thank you again for your review. More

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Additional Information about Extended Stay America - Chicago - Itasca

Address: 1181 Rohlwing Rd, Itasca, IL 60143
Phone Number:
Location: United States > Illinois > DuPage County > Itasca
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Chicago - Itasca 2*
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Amenities

Free Parking
Hotel Class
Number of rooms
106

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