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Hyatt Place Chicago/Hoffman Estates

Certificate of Excellence
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2750 Greenspoint Parkway, Hoffman Estates, IL 60169 (Formerly AmeriSuites Chicago Hoffman Estates)
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Hyatt Place Chicago/Hoffman Estates
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Hyatt Place Chicago/Hoffman Estates
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112 reviews from our community

Traveler rating
    56
    43
    4
    7
    2
See reviews for
37
17
11
39
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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West Bend, Wisconsin
Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Large room, 2 double beds, large sofa sleeper, large screen TV, I do wish the beds were queens. Very stylish decor. Nice toiletries, plenty of towels. Breakfast buffet with upscale and a wide variety of choices. Fresh and delicious

Review collected in partnership with Hyatt Hotels

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Negaunee, MI, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel because I was attending a weekend workshop there. The hotel was awesome - beautiful room and great staff. Also, I LOVE that there is a nature preserve just half a block away - I can't even tell you about the fitness room because I was out on the trails in the mornings! :-)

Review collected in partnership with Hyatt Hotels

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Stefanie O, Manager at Hyatt Place Chicago/Hoffman Estates, responded to this review

I'm happy to hear that you enjoyed your stay with us at Hyatt Place Hoffman Estates. I'm glad that you were able to take advantage of the forest preserve while you were in town! Also thank you for your kind words about the staff I will make sure to pass that along. We hope you choose us again during your... More 

Lake in the Hills, Illinois, United States
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel used to be wonderful, I can't believe how much it changed since my last visit. I was very disappointed. At one point I recommended this hotel to very one, but now I wouldn't recommend it to anyone

Review collected in partnership with Hyatt Hotels

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Nikki G, Director of Sales at Hyatt Place Chicago/Hoffman Estates, responded to this review

Hi Aslin, I am so sorry that your last visit here did not meet your expectations. I was not able to pull up a reservation under your name to contact you via phone or email; would you mind sending me an email directly at nikki.gallo@hyatt.com with what you were not satisfied with, as I would like to look further into... More 

Long Beach, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My experience was perfect. The staff was excellent and provided superior service from the moment I arrived until the moment I departed. Was a very relaxing visit. They provide an excellent breakfast, something for everyone.

Review collected in partnership with Hyatt Hotels

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Stefanie O, Manager at Hyatt Place Chicago/Hoffman Estates, responded to this review

Thank you so much for choosing Hyatt Place during your recent trip to Hoffman Estates. We are so happy to hear you enjoyed breakfast and we really appreciate the kind words about the staff. We hope to see again on your next visit! More 

Milton
Contributor
19 reviews 19 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 14, 2015

We have stayed at Hyatt Place for one night but it was a real pleasant stay. We came to Chicago to watch a Game and could not find anything suitable in Downtown core so we decided to look for a Hotel with 3 stars or better on the outskirts. Hyatt came to mind and the images and reviews on TripAdvisor... More 

Was this review helpful? Yes 2
Stefanie O, Manager at Hyatt Place Chicago/Hoffman Estates, responded to this review

Thank you for choosing Hyatt Place Hoffman Estates during your recent trip to Chicago. I am so glad you enjoyed your time here with your kids and we hope you choose us again next time you are in the area! More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 10, 2015

I am regular business traveler and usually look for a place that has all of the standard amenities - WIFI, workout, pool, etc.. However, to keep me coming back it must really stand out. The Hyatt Place Hoffman Estates is very clean and well-serviced. The daily breakfast is very good and they serve Starbucks coffee all included with the room.... More 

Was this review helpful? Yes 2
Stefanie O, Manager at Hyatt Place Chicago/Hoffman Estates, responded to this review

Thank you so much for your kind words about the staff and hotel here in hoffman estates! We always look forward to having you here and hope to see you again soon! Thank you again! More 

Canton, Ohio
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 9, 2015

I was looking for a cheaper hotel in the Chicago suburbs to visit over New Year's for me and my two children. I like the Hoffman Estates area and I've always liked Hyatt properties. We found this hotel for around $70 per night, probably because they were remodeling during our visit. The front desk and staff were awesome. We received... More 

Was this review helpful? Yes 2
Stefanie O, Manager at Hyatt Place Chicago/Hoffman Estates, responded to this review

Thank you so much for choosing Hyatt Place during your recent trip to Hoffman Estates! We really appreciate the kind words and are so happy you enjoyed spending your New Years Eve with us. I will make sure to pass along your comments to the staff! Thank you and hope to see you again soon! More 

Corrales, New Mexico
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 31, 2014

The room at this hotel was wonderful. We actually had a suite with a large sitting area. Beautiful room. We got to check in early and the staff was wonderful and friendly. We were in town visiting my father who lives just down the street. The breakfast was very good. An excellent experience.

Was this review helpful? Yes 1
Stefanie O, Manager at Hyatt Place Chicago/Hoffman Estates, responded to this review

Thank you so much for taking the time to let us know about your recent stay with us! I'm so happy to hear that you enjoyed your time at the Hyatt Place! Thank you for your kind words about the staff, I will make sure I pass along your comments. We hope to see you the next time you are... More 

Ypsilanti
Top Contributor
66 reviews 66 reviews
31 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed October 26, 2014

I was in town to attend Skate America International 2014 at the Sears Centre Arena as a last-minute weekend getaway. I found this hotel online, and the price was the same when I arrived at the hotel as the Hyatt website ($80 + tax). (I did not have a reservation.) It was less than 10 minutes away from the Sears... More 

Was this review helpful? Yes 1
Stefanie O, Manager at Hyatt Place Chicago/Hoffman Estates, responded to this review

Thank you for letting us know about your recent stay at Hyatt Place Hoffman Estates. We let our engineer know about the window issue in the room and he was able to fix it. Thank you for letting us know. We are glad you enjoyed your stay with us while you were attending an event at the Sears Centre and... More 

Senior Contributor
41 reviews 41 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 14, 2014

We stayed at this hotel as it is literally around the corner from Stonegate Banquet and we were attending a wedding. What a great place. They let us check in early so we would have time to get ready with no complaints. Very friendly staff @ front desk. The front desk area was very different but I liked it. It's... More 

Was this review helpful? Yes 1
Stefanie O, Manager at Hyatt Place Chicago/Hoffman Estates, responded to this review

Thank you for choosing Hyatt Place during your recent event at the Stonegate! We really appreciate all the kind words about the staff and I will make sure that I pass it along! We hope to be your hotel of choice next time your in Hoffman Estates! More 

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