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All 9 Hoffman Estates hotels

Chicago Marriott Northwest

3.5 of 5 Hotel   |   4800 Hoffman Boulevard, Hoffman Estates, IL 60192
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Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 weeks ago
DonBong Phnom Penh
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112 people have reviewed this hotel

Traveler rating
    65
    33
    12
    2
    0
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18
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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English first
Phnom Penh
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Everything you'd expect from a Marriott, I guess. The front desk staff did a great job, large room with a very comfortable bed. The TV and internet worked (about $10/night for net access, I think) and the pool and gym were clean. They have an in-house Starbucks and offer free copies of The WSJ and USA today. I didn't eat,... More

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Okeana, Ohio
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We stayed for 3 nights, fri. thru mon. The room were very clean upon entering. The cleaning staff did an excellent job to keep it looking new through out our stay. The lobby area was relaxing and inviting. We utilized the lobby area twice with groups up to 30 people, and were all very comfortable. Starbucks in the hotel is... More

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Mesquite, Texas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 6, 2014

This hotel was very nice. Definitely Marriott quality. Went for a 2 day business conference. Rooms were great. Restaurant and Bar were good. Staff was extremely friendly both at check in and throughout the stay. Very convenient to restaurants and entertainment venues.

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Lucas_Laidlaw, General Manager at Chicago Marriott Northwest, responded to this review

We appreciate your comments and we're glad you had an excellent stay with us. This is our goal for each and every guest and we hope to be of service for your next trip to our Hotel! Sincerely, Lucas Laidlaw More

Crystal Lake, Illinois
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 3, 2014

Stayed at the hotel with past weekend with my wife. Service at the Front Desk was excellent. Food for Breakfast was Very Good, Host and Server was pretty good and willing to go the extra distance to make your breakfast special. Room was clean - had a King Bed with alot of open space in the room. Easy access to... More

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Lucas_Laidlaw, General Manager at Chicago Marriott Northwest, responded to this review

Thank you for taking the time to recognize the staff at our Hotel. We really feel at our Hotel that it is the people that make the difference; and our team really enjoy taking care of our guests. Safe travels and we hope to see you again at our Hotel. Sincerely, Lucas Laidlaw More

Doylestown, Pennsylvania
Top Contributor
67 reviews 67 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 28, 2014

Nice newer hotel venue. The best part is the close proximity to fast food, family restaurants and major retailers. The price per room night is a bit on the higher side - but it must come with the territory if you decide to stay in a town with the name "Estates" in it!

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Denver, North Carolina
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed February 18, 2014

The front desk team is the best trained and most friendly I have experienced from all the Marriott's I have been to. Concierge level breakfast was excellent and the gym was very clean. A local restaurant you just can't miss was Coopers Hawk... Amazing.

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Lucas_Laidlaw, General Manager at Chicago Marriott Northwest, responded to this review

Thank you very much for your kind words regarding our staff and Hotel! It was a pleasure hosting you at our property and we hope your travels bring you back to our Hotel in the future! Sincerely, Lucas Laidlaw More

Chicago, Illinois
Top Contributor
101 reviews 101 reviews
7 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed January 28, 2014

We stayed here last week because our children's teams were competing down the street at the Sears Center. They did everything they could to make our stay comfortable. The location is great--shopping and restaurants so close as is the Sears Center. Staff was friendly! I liked that they say hello when you walk by. One small negative is the room... More

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Lucas_Laidlaw, General Manager at Chicago Marriott Northwest, responded to this review

Thank you for your positive feedback regarding our Hotel and Staff! We all really enjoyed hosting your group last weekend and we hope to see you al again soon. I do want to apologize for the radio traffic you heard at that late hour. We will look in to this and ensure our Host's are wearing earpieces when utilizing radios... More

USA
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 27, 2013

Standard issue full-service Marriott. No surprises, positively or negatively. We got upgraded to a 2-room suite because we are Platinum with Marriott Rewards, and since the concierge lounge was closed when we were there, they gave us a couple of free drinks and appetizers plus a $10 credit in the restaurant. The breakfast buffet was closed, so we got to... More

Was this review helpful? Yes 1
Dustin K, Manager at Chicago Marriott Northwest, responded to this review

Good afternoon, I would like to thank you for taking the time to fill out a survey regarding your recent stay with us. I am very happy to hear that you had a great stay with us, as everything we do is aimed at having our guests have the best stay possible. I'm glad that you enjoyed the breakfast in... More

Ohio
Contributor
14 reviews 14 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 2, 2013

Stayed at this hotel recently while I went to Chicagoland for a concert. The location was great for the Sears Centre Arena--no traffic worries at all. There are plenty of restaurants and shopping within easy driving distance and Schaumburg is up the road for more shopping. The hotel was well appointed and had a nice lobby. Check-in was quite easy... More

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Dustin K, Manager at Chicago Marriott Northwest, responded to this review

Good evening! I would like to thank you very much for the kind review that you gave us on TripAdvisor regarding your recent stay with us! I am extremely happy to hear that the staff was able to accommodate to your needs and also deliver excellence service every step of the way! I am going to be sure to share... More

Naples, Florida
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 1, 2013

We stayed here and saw Georgia Florida Line next door. it was a great experience. The hotel was fabulous and the front desk was superb. Gave us good suggestions on where to eat also. Would defiantly stay here again.

Was this review helpful? Yes
Dustin K, Manager at Chicago Marriott Northwest, responded to this review

Good evening! Thank you so much for your review on our hotel via TripAdvisor! We very much appreciate your generous and kind comments regarding your stay with us on Halloween! I am delighted to hear of your awesome interactions with the staff, and that we were able to cater to your every need! I will be sure to share the... More

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Additional Information about Chicago Marriott Northwest

Also Known As:
Chicago Marriott Northwest Hotel Hoffman Estates
Chicago Marriott Northwest Hotel
Marriott Hoffman Estates
Hoffman Estates Marriott
Marriott Hotel Hoffman Estates
Address: 4800 Hoffman Boulevard, Hoffman Estates, IL 60192
Phone Number:
Location: United States > Illinois > Hoffman Estates
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 hotels in Hoffman Estates
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Chicago Marriott Northwest 3.5*
Official Description (provided by the hotel):
Located in the upscale suburb of Hoffman Estates and near Schaumburg, the Chicago Marriott Northwest makes every stay a pleasure. ... more   less 
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