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All 9 Hoffman Estates hotels

Chicago Marriott Northwest

3.5 of 5 Hotel   |   4800 Hoffman Boulevard, Hoffman Estates, IL 60192
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Chicago Marriott Northwest
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88%
Ranked #2 of 9 hotels in Hoffman Estates
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Baidoo Wisconsin
  • Reviews (121)
  • Photos (25)
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  • Room tips (19)
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121 people have reviewed this hotel

Traveler rating
    70
    36
    13
    2
    0
See reviews for
19
23
10
58
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
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English first
Wisconsin
Top Contributor
57 reviews 57 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the moment we checked in throughout our stay we were treated extremely well. Everyone greeted us and also asked us additional questions, provided insights into area festivals and were very friendly. We planned to only stay one night but ended up staying two nights because of the excellent service we received. An added bonus was the Club on the... More

Was this review helpful? Yes
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Baidoo, It is so great to hear from guests who have had such a positive and memorable experience at our hotel! We really try to find ways to make each guest's stay special, so I'm happy we were able to make an impact. I look forward to the opportunity of serving you in the future, and encourage you to contact... More

Lehigh Valley, Pennsylvania, USA
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

While driving from NJ to MN we stopped without a reservation. The front desk was very friendly and the room was worth the $99. They must do a lot of conventions because the rate is much more during the week. The lobby was very nice with a small coffee bar and water feature. They have a restaurant / bar also.... More

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Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Robert, Thank you for your feedback regarding your impromptu stay with us. It sounds like our facility met your needs; however, I would love to know what we might have done differently to bring your stay from a 4 to a 5. With our proximity to the highway, we get a number of guests stopping for the night on their... More

Phoenix, Arizona
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stated for one night. Arrived really late due to weather issues at Chicago airport. Instead if arriving at 10:00pm arrived at 3:30am the next day. The front desk person was very accommodating. Gave me a late checkout to ensure I had enough time to sleep. Rooms were clean. Friendly staff. Overall good hotel.

Was this review helpful? Yes
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Xterra, I'm glad our Guest Services Representative was able to make accommodations for you during your stay with us, as I'm sure getting in so late due to delayed flights can be quite frustrating. Though it seems you enjoyed your experience, we want to ensure you have an excellent stay if your travels bring you back to the area. I... More

Nashville, TN
Top Contributor
99 reviews 99 reviews
81 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 4 weeks ago

If you need to stay in Hoffman Estates, this is a great place to be. There are a lot of places to eat and shop within walking distance. The Sears arena, Cabela's, and the Saddle Room Steakhouse and OTB is a mile walk in one direction and the other way is Stone Eagle Tavern, BWW, Target and much more. A... More

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Lucas_Laidlaw, General Manager at Chicago Marriott Northwest, responded to this review

Thank you for your excellent review and for recognizing Molly as well as Chris and Katy in the bar! We really feel that at our Hotel it's the people that make the difference and I'm glad you enjoyed your stay. We appreciate you providing some great tips for future traveler's to Hoffman Estates. This is an excellent destination in the... More

Wolfsburg, Germany
Top Contributor
132 reviews 132 reviews
112 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed June 21, 2014

Location was close to the business, this was the reason to stay here. Check in/out fast and friendly staff very friendly in all areas. Room clean and big, but you can´t open the window ! Washroom has no separate shower, nice soap and shampoo. Internet only available for 24 hours and 10 $, room for improvement ! Breakfast and coffee... More

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Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Frank and Barbara, Thank you for taking the time to voice your experience at our hotel. We appreciate your honesty, as we are always looking at ways to provide the best value to our guests. We will certainly keep your comments regarding pricing and products in mind as we continue to strive to offer the best accommodations and amenities to... More

Swindon
Top Contributor
53 reviews 53 reviews
37 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed June 17, 2014

I recently stayed 3 nights and then a further night a few days later using this as my base to see the city of Chicago and also the Illinois Railway Museum. Check in was fast and efficent. You really do only know how professionally well run a property is when something goes wrong. Well at around 2.00am the fire alarm... More

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Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Pointscollector, I truly appreciate you taking the time to give your feedback regarding your stay at the Chicago Marriott Northwest. Such an unforeseen circumstance can be quite frustrating to deal with while traveling, so thank you for your patience and understanding in the matter. I am glad we were able to resolve the issue to your satisfaction and our accommodations... More

Saint Louis, Missouri
Top Contributor
70 reviews 70 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed June 13, 2014

We stayed at the Marriott and had superb service and one of the best rooms we have ever had. The staff was all friendly and ready to please. They could not do enough for us. The room was impeccably clean. The bed was extremely comfortable. The breakfast was excellent. We could not have had a better experience.

Was this review helpful? Yes
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Wolfgang37, I am thrilled to read that you had such a positive experience at our hotel. Your response is how we hope every guest feels, so thank you for the feedback; I have shared it with the team. I look forward to the opportunity of serving you in the future and hope we can further exceed your expectations! At your... More

Birmingham, Alabama
Top Contributor
58 reviews 58 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed May 3, 2014

Very comfortable place to stay in the Northwest suburbs of Chicago. Plenty of restaurants nearby and the area around the hotel is very clean and very safe. If you prefer suburban settings more than the heart of downtown, this is a good place for you.

Was this review helpful? Yes
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Shane, Thank you for filling out a review, I am happy to learn you had a nice and comfortable stay (I love our beds too!). With that said, I noticed you rated our hotel a 4 in a number of categories. As we are always striving for perfection and want each and every guest to leave feeling they had an... More

Atlanta, GA
Contributor
15 reviews 15 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 30, 2014

Came in for one night and had a very pleasant stay. Not much of note more than what others have said. Received a very warm welcome and had an efficient check-in experience. Room was nice, and on a high floor as requested. Would definitely stay here again when work takes me to Hoffman Estates / Schaumburg.

Was this review helpful? Yes
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Jason, Thank you for choosing to stay with us and for the positive remarks; I am glad our staff left a memorable first impression on you. We look forward to serving you when your travels bring you back to the Chicago area (though hopefully that will be in the summer, as I'm sure our March weather was not a pleasant... More

Phnom Penh
Top Contributor
55 reviews 55 reviews
13 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed April 2, 2014

Everything you'd expect from a Marriott, I guess. The front desk staff did a great job, large room with a very comfortable bed. The TV and internet worked (about $10/night for net access, I think) and the pool and gym were clean. They have an in-house Starbucks and offer free copies of The WSJ and USA today. I didn't eat,... More

Was this review helpful? Yes
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Thank you for the review and touching on so many of our amenities; we are delighted you enjoyed your stay with us! We look forward to the opportunity of serving you in the future when your travels bring you back to the area. Kind regards, Molly Matelski More

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Additional Information about Chicago Marriott Northwest

Address: 4800 Hoffman Boulevard, Hoffman Estates, IL 60192
Phone Number:
Location: United States > Illinois > Hoffman Estates
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Chicago Marriott Northwest 3.5*
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Also Known As:
Chicago Marriott Northwest Hotel Hoffman Estates
Marriott Hoffman Estates
Hoffman Estates Marriott
Marriott Hotel Hoffman Estates

25 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Located in the upscale suburb of Hoffman Estates and near Schaumburg, the Chicago Marriott Northwest makes every stay a pleasure. ... more   less 
Number of rooms
291

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