We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 9 Hoffman Estates hotels

Chicago Marriott Northwest

3.5 of 5 Hotel   |   4800 Hoffman Boulevard, Hoffman Estates, IL 60192
Hotel website
Hotel deals
Hotel amenities
Special Offer
Earn Up To 25,000 Points
Save Saved
You added Chicago Marriott Northwest to your Saves list
Chicago Marriott Northwest
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
87%
Ranked #2 of 9 hotels in Hoffman Estates
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
charles847 Chicago, Illinois
  • Overview
  • Reviews (124)
  • Photos (25)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (20)
  • Location
  • More
true
Write a Review

124 people have reviewed this hotel

Traveler rating
    71
    37
    14
    2
    0
See reviews for
20
23
11
59
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Chicago, Illinois
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A little bit dated in terms of room decor. However the room was clean and tidy, as was the property overall. The concierge lounge staff and front desk staff provided very good customer service. Location is quiet and far from the city, but close to a great little upscale mall, the Arboretum which has a great movie theater and restaurants.

Was this review helpful? Yes 1
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Charles, We are glad you enjoyed your overall stay at our hotel, as everything we do is aimed at providing you the best service possible. Thank you for your feedback regarding our facility as well. Product quality is very important to us, thus, while we currently focus on the upkeep of our hotel, we look forward to renovating many of... More

Beach City Texas
Contributor
13 reviews 13 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is within walking distance to the Sears Centre which is why we stayed here. Although it is only about 35 miles from downtown Chicago, it took us TWO hours to drive into town. TAKE THE TRAIN! Barrington Station is only ten minutes away and the cost for a round trip ticket on the weekend was $7. The hotel... More

Was this review helpful? Yes 1
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Thank you for your feedback regarding your stay with us. I have followed up with our Front Office team as well as our Executive Housekeeper regarding the issues you encountered. Please know that your room experience is not our standard and we have followed up with our housekeeping team to ensure such an occurrence does not happen in the future.... More

Gulf Breeze, Florida
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First time in Chicago on company business and this hotel was great. Staff was personable and accommodating. Very large bar that was well staffed. Close to shops and restaurants. Will stay here again! Not far from o'hare. Rooms were very clean and well maintained.

Was this review helpful? Yes 1
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Thank you for taking the time to share your experience. Everything we do is aimed at providing you with the best service and accommodations, so we're delighted you enjoyed your stay. I noticed you stayed here on business. If you predict your company will be staying here more often in the future, please feel free to reach out to us... More

Wisconsin
Top Contributor
60 reviews 60 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 7, 2014

From the moment we checked in throughout our stay we were treated extremely well. Everyone greeted us and also asked us additional questions, provided insights into area festivals and were very friendly. We planned to only stay one night but ended up staying two nights because of the excellent service we received. An added bonus was the Club on the... More

Was this review helpful? Yes 1
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Baidoo, It is so great to hear from guests who have had such a positive and memorable experience at our hotel! We really try to find ways to make each guest's stay special, so I'm happy we were able to make an impact. I look forward to the opportunity of serving you in the future, and encourage you to contact... More

Lehigh Valley, Pennsylvania, USA
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 6, 2014

While driving from NJ to MN we stopped without a reservation. The front desk was very friendly and the room was worth the $99. They must do a lot of conventions because the rate is much more during the week. The lobby was very nice with a small coffee bar and water feature. They have a restaurant / bar also.... More

Was this review helpful? Yes
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Robert, Thank you for your feedback regarding your impromptu stay with us. It sounds like our facility met your needs; however, I would love to know what we might have done differently to bring your stay from a 4 to a 5. With our proximity to the highway, we get a number of guests stopping for the night on their... More

Phoenix, Arizona
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 4, 2014

Stated for one night. Arrived really late due to weather issues at Chicago airport. Instead if arriving at 10:00pm arrived at 3:30am the next day. The front desk person was very accommodating. Gave me a late checkout to ensure I had enough time to sleep. Rooms were clean. Friendly staff. Overall good hotel.

Was this review helpful? Yes
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Xterra, I'm glad our Guest Services Representative was able to make accommodations for you during your stay with us, as I'm sure getting in so late due to delayed flights can be quite frustrating. Though it seems you enjoyed your experience, we want to ensure you have an excellent stay if your travels bring you back to the area. I... More

Nashville, TN
Top Contributor
99 reviews 99 reviews
81 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed June 29, 2014

If you need to stay in Hoffman Estates, this is a great place to be. There are a lot of places to eat and shop within walking distance. The Sears arena, Cabela's, and the Saddle Room Steakhouse and OTB is a mile walk in one direction and the other way is Stone Eagle Tavern, BWW, Target and much more. A... More

Was this review helpful? Yes
Lucas_Laidlaw, General Manager at Chicago Marriott Northwest, responded to this review

Thank you for your excellent review and for recognizing Molly as well as Chris and Katy in the bar! We really feel that at our Hotel it's the people that make the difference and I'm glad you enjoyed your stay. We appreciate you providing some great tips for future traveler's to Hoffman Estates. This is an excellent destination in the... More

Wolfsburg, Germany
Top Contributor
135 reviews 135 reviews
113 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed June 21, 2014

Location was close to the business, this was the reason to stay here. Check in/out fast and friendly staff very friendly in all areas. Room clean and big, but you can´t open the window ! Washroom has no separate shower, nice soap and shampoo. Internet only available for 24 hours and 10 $, room for improvement ! Breakfast and coffee... More

Was this review helpful? Yes
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Frank and Barbara, Thank you for taking the time to voice your experience at our hotel. We appreciate your honesty, as we are always looking at ways to provide the best value to our guests. We will certainly keep your comments regarding pricing and products in mind as we continue to strive to offer the best accommodations and amenities to... More

Swindon
Top Contributor
53 reviews 53 reviews
37 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed June 17, 2014

I recently stayed 3 nights and then a further night a few days later using this as my base to see the city of Chicago and also the Illinois Railway Museum. Check in was fast and efficent. You really do only know how professionally well run a property is when something goes wrong. Well at around 2.00am the fire alarm... More

Was this review helpful? Yes
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Pointscollector, I truly appreciate you taking the time to give your feedback regarding your stay at the Chicago Marriott Northwest. Such an unforeseen circumstance can be quite frustrating to deal with while traveling, so thank you for your patience and understanding in the matter. I am glad we were able to resolve the issue to your satisfaction and our accommodations... More

Saint Louis, Missouri
Top Contributor
70 reviews 70 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed June 13, 2014

We stayed at the Marriott and had superb service and one of the best rooms we have ever had. The staff was all friendly and ready to please. They could not do enough for us. The room was impeccably clean. The bed was extremely comfortable. The breakfast was excellent. We could not have had a better experience.

Was this review helpful? Yes
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Wolfgang37, I am thrilled to read that you had such a positive experience at our hotel. Your response is how we hope every guest feels, so thank you for the feedback; I have shared it with the team. I look forward to the opportunity of serving you in the future and hope we can further exceed your expectations! At your... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
If you own or manage Chicago Marriott Northwest, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Chicago Marriott Northwest? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Chicago Marriott Northwest

Address: 4800 Hoffman Boulevard, Hoffman Estates, IL 60192
Phone Number:
Location: United States > Illinois > Hoffman Estates
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Chicago Marriott Northwest 3.5*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Orbitz, Marriott, Tingo, Hotels.com, Priceline, TripOnline SA, BookingOdigeoWL, Venere and Otel so you can book your Chicago Marriott Northwest reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Chicago Marriott Northwest Hotel Hoffman Estates
Marriott Hoffman Estates
Hoffman Estates Marriott
Marriott Hotel Hoffman Estates

25 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Room/suite (1)
Viewed
Bathroom (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (2)
Viewed
Business center/function rooms (4)
Viewed
Pool/beach area (1)
Viewed
Other (12)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Hoffman Estates with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Questions? Get answers from hotel staff and past guests. Ask a question
Hotel Style
#2 Romantic Hotel in Hoffman Estates #3 Business Hotel in Hoffman Estates #4 Family Hotel in Hoffman Estates
Hotel Class
Official Description (provided by the hotel)
Located in the upscale suburb of Hoffman Estates and near Schaumburg, the Chicago Marriott Northwest makes every stay a pleasure. ... more   less 
Number of rooms
291

Questions & Answers

Questions? Get answers from Chicago Marriott Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer