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All 9 Hoffman Estates hotels

Red Roof Inn Chicago Hoffman Estates

2.0 of 5 Hotel   |   2500 Hassell Road, ,I-90 at Barrington Road South, Hoffman Estates, IL 60195-2004
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Red Roof Inn Chicago Hoffman Estates
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Ranked #7 of 9 Hotels in Hoffman Estates
A recent review
5 of 5 stars Reviewed July 24, 2014
DBJ_12 Hoffman Estates
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100 reviews from our community

Traveler rating
    43
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    17
    7
    12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Red Roof Inn Chicago Hoffman Estates
See the most recent reviews
1 review
1 of 5 stars Reviewed August 3, 2014

I just left this establishment. At check in last night we got our room and was told that alkyl rooms had just been renovated. What a lie! Got to our room and first it was filthy. Grease in the chair. Bathtub was peeking so u couldn't take a bath. Sink was dirty. Bathroom floor was a mess and the back... More

Was this review helpful? Yes
Keyur P, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

We are very sorry to read the comments you shared about your experience at our hotel on Trip Advisor. Our top priority is to ensure the satisfaction of our guests through the product we offer and the service extended by our team. We sincerely apologize if you were not treated with the professionalism and courtesy you deserve. We assure you... More

Hoffman Estates
2 reviews
5 of 5 stars Reviewed July 24, 2014

The Red Roof Inn in Hoffman Estates, IL is much more than meets the eye. From the extremely polite and helpful staff (Emily was the person who helped me) to the extremely clean and newly renovated rooms, Red Roof Inn is an excellent place to stay if you're looking for inexpensive options but safety, cleanliness and relatively close proximity to... More

Was this review helpful? Yes
Keyur P, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent 5 star review. We appreciate positive feed back from our customers. I will surely share the feed back with Emily and congratulate her on the wonderful service she had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to provide you with... More

Paducah, Kentucky
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 23, 2014

I have never reviewed anything before but I couldn't let this one go by. My sister and I went back to Chicago to visit from friends and wound up staying at the Red Roof Inn, let me just say that this was the worst experience we have ever had. The first day we got there there the girl gave us... More

Was this review helpful? Yes 1
Keyur P, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

We are very sorry to read the comments you shared about your experience at our hotel on Trip Advisor. Our top priority is to ensure the satisfaction of our guests through the product we offer and the service extended by our team. We sincerely apologize if you were not treated with the professionalism and courtesy you deserve. We assure you... More

1 review
4 of 5 stars Reviewed June 18, 2014 via mobile

We really enjoyed our stay. About 5 minutes after getting into our room the front desk called to make sure our room was satisfactory and to thank us for staying with them. Such a nice touch. Bhara and the other front desk girl (blonde, her name escapes me) were incredibly nice and very helpful. The couple that cleans the room... More

Was this review helpful? Yes
Keyur P, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent review. We appreciate positive feed back from our customers. I will surely share the feed back with Bhadra ,Elle and the team and congratulate them on there wonderful service. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to provide you with good... More

1 review
5 of 5 stars Reviewed June 3, 2014

In for a funeral and Bhadra at the front desk was very kind and helpful. She let me into my room early, set me up with a iron and board, as well as made sure that I had enough toll money to get into town. Staff was very friendly and accommodating. I would stay there again anytime. Thank you again!

Was this review helpful? Yes
Keyur P, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent 5 star review. We appreciate positive feed back from our customers. I will surely share the feed back with Bhadra and the Staff and congratulate them on there wonderful service. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to provide you with... More

1 review
5 of 5 stars Reviewed May 29, 2014 via mobile

This place was more than I expected. Very well kept. The beds were clean and comfortable. The staff was very welcoming and helpful. I enjoyed my stay. Also located in a great spot to get food!!!!!!!!!!!!!!

Was this review helpful? Yes
Keyur P, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent 5 star review. We appreciate positive feed back from our customers. I will surely share the feed back with Staff and congratulate them on there wonderful service. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to provide you with good service and... More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 28, 2014

Dirty property and dirty/neglected room. What hotel chain would provide a king size bed with one pillow?! Front desk clerk had to check three rooms and finally came up with one more pillow for my stay. I booked a king upgraded room, got into room and discovered no refrigerator and microwave -- which I had paid for. Was moved to... More

Was this review helpful? Yes
Keyur P, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

We are very sorry to read the comments you shared about your experience at our hotel on Trip Advisor. Our top priority is to ensure the satisfaction of our guests through the product we offer and the service extended by our team. We sincerely apologize if you were not treated with the professionalism and courtesy you deserve. We assure you... More

1 review
5 of 5 stars Reviewed May 27, 2014 via mobile

The staff is very friendly and the owner jimmy is always there to help you if you need anything. The rooms are always clean and I have never had any bad experiences here like you do with other hotels.... Very hassle free..I stay here atleast 3 times a week and won't go anywhere else....danny..A#1cabdispatch.com

Was this review helpful? Yes
Keyur P, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent 5 star review. We appreciate positive feed back from our customers. I will surely share the feed back with Jimmy and congratulate them on there wonderful service. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to provide you with good service and... More

Fayette, Iowa
1 review
4 of 5 stars Reviewed May 26, 2014

The hotel is in a very convenient location (close to many places to eat, the freeway, and the local Metra station), and the hotel staff (Emily especially) was very friendly and welcoming. The rooms can be a tad on the small side but is nothing with which to be concerned, especially for a quick overnight stay or if you will... More

Was this review helpful? Yes
Keyur P, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent review. We appreciate positive feed back from our customers. I will surely share the feed back with Emily and the team and congratulate them on there wonderful service. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to provide you with good service... More

Schaumburg, Illinois
1 review
4 of 5 stars Reviewed May 15, 2014 via mobile

Great location,found the manager Jimmy professional and friendly and very helpful....I have stayed a few places and would not hesitate to stay at this location again.....again great location,price,management and very friendly and always helpful and polite staff....

Was this review helpful? Yes
Keyur P, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent review. We appreciate positive feed back from our customers. I will surely share the feed back with Jimmy and the team and congratulate them on there wonderful service. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to provide you with good service... More

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Additional Information about Red Roof Inn Chicago Hoffman Estates

Address: 2500 Hassell Road, ,I-90 at Barrington Road South, Hoffman Estates, IL 60195-2004
Location: United States > Illinois > Hoffman Estates
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Chicago Hoffman Estates 2*
Number of rooms: 119
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Also Known As:
Red Roof Inn Hoffman Estates
Hoffman Estates Red Roof Inn

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