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All 9 Hoffman Estates hotels

Red Roof Inn Chicago Hoffman Estates

2.0 of 5 Hotel   |   2500 Hassell Road, ,I-90 at Barrington Road South, Hoffman Estates, IL 60195-2004
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Red Roof Inn Chicago Hoffman Estates
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66%
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed March 10, 2014
Greg M Loves Park, Illinois
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79 people have reviewed this hotel

Traveler rating
    33
    16
    15
    6
    9
See reviews for
13
13
22
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Any
English first
Crossville, Tennessee
Contributor
11 reviews 11 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I stay at a lot of Red Roof Inns and seldom very disappointed but this was one of those times. To be fair the property was under renovation but my room was one of the renovated rooms. It was filthy. The floors were dirty and there was debris under the fridge and around the baseboards that looked like it had... More

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Keyur P, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

We are very sorry to read the comments you shared about your experience at our hotel on Trip Advisor. Our top priority is to ensure the satisfaction of our guests through the product we offer and the service extended by our team. We sincerely apologize if you were not treated with the professionalism and courtesy you deserve. We assure you... More

Loves Park, Illinois
1 review
5 of 5 stars Reviewed March 10, 2014

I stay often at this hotel as it is close to my work location. I live almost 70 miles away and this hotel is very convenient when I stay late at work and making the drive home is not feasible. I stayed 74 times here this past year, so I am happy with this hotel. Also, being a Redicard member... More

Was this review helpful? Yes
Keyur P, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent review. We appreciate positive feed back from our customers. I will surely share the feed back with Jimmy and congratulate him on his wonderful service. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to provide you with good service and accommodation. Thank... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
3 of 5 stars Reviewed February 13, 2014

This Red Roof Inn has been upgraded. Hardwood floors, flatscreen TV. Very limited cable channels, compared to many motels. Coffee available. Small bathroom. No newspaper in lobby or available for sale. Pillows are foam and very difficult to adjust, but that may just be me. Checking in after making a reservation was a breeze, took only a couple of minutes.... More

Was this review helpful? Yes
Keyur P, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

We are very sorry to read the comments you shared about your experience at our hotel on Trip Advisor. Our top priority is to ensure the satisfaction of our guests through the product we offer and the service extended by our team. We sincerely apologize if you were not treated with the professionalism and courtesy you deserve. We assure you... More

Urbana, Illinois
1 review
4 of 5 stars Reviewed February 13, 2014

My first time at a Red Roof - got a coupon from the booklet at rest stop on I57. The room was newly painted and cleaned. It was not the Taj Mahal, but it was a nice, clean room to spend the night. Mostly, Jimmy at the front desk was extremely helpful with my questions of the area, where to... More

Was this review helpful? Yes
Keyur P, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you very much for taking your valuable time to tell others about your experience at our Red Roof Inn. I will certainly share your comments with Jimmy and the rest of our team and commend him for making your stay such an enjoyable one. There is no reason all of us cannot deliver five star service to our valued... More

ishpeming
Top Contributor
58 reviews 58 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 1, 2014

We stayed 2 nights and found it to be an ok place to stay. The lady at the front desk was not rude but not real friendly. The motel was in a very convent location. Although it was not busy and looked like there were only 2 other guests we were still given the 3rd floor which I don't understand.... More

Was this review helpful? Yes
Keyur P, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

We are very sorry to read the comments you shared about your experience at our hotel on Trip Advisor. Our top priority is to ensure the satisfaction of our guests through the product we offer and the service extended by our team. We sincerely apologize if you were not treated with the professionalism and courtesy you deserve. We assure you... More

Honesdale, Pennsylvania
1 review
5 of 5 stars Reviewed January 21, 2014

Overall the place has been very inviting... the people have been kind and competent. I have been here for both business and family health problems. I have not found the internet easy to use however but the manager has been very helpful. The receptionists like Bhadra and others have been super helpful and friendly. I have especially enjoyed the support... More

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Keyur P, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you Mr. Charles for the fantastic 5 Star review. This the type of review that we love to hear and proud of our staff for. We are glad you enjoyed your stay at our hotel and we look forward to having you stay with us even longer.. Thank you for being our guest. More

1 review
1 of 5 stars Reviewed January 16, 2014

I'm a 19 year old worker and student. so even though my money is valuable in the sense I work hard for it, I don't ask for much. just for things to go smoothly. so in need of a room and hearing good things about RRI, me and a few friends wanted to check it out. the receptionist was nice... More

Was this review helpful? Yes
Keyur P, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

We are very sorry to read the comments you shared about your experience at our hotel on Trip Advisor. Our top priority is to ensure the satisfaction of our guests through the product we offer and the service extended by our team. We sincerely apologize if you were not treated with the professionalism and courtesy you deserve. We assure you... More

Chicago, Illinois
1 review
5 of 5 stars Reviewed January 7, 2014

I travelled to the Red Roof Inn in Hoffman Estates for an interview. The room was clean and reasonably priced. When I went to leave in the morning for my interview, my car would not start due to the extremely cold temperature. I was able to catch a cab and go to my interview. After my interview, I returned to... More

Was this review helpful? Yes
Keyur P, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Dear Uiuc08 . Thank you for the comment and five star review. We really appreciate the kind words you have spoken about our customer service,clean rooms and reasonable price. At Red Roof we strive to bring the best experience for our guest. I will make sure to share the comments with Jimmy and the rest of the team. We really... More

New York City, New York
1 review
5 of 5 stars Reviewed December 17, 2013

I flew in to Chicago for a few days to visit my girlfriend. This place was very comfortable, great amenities like a refrigerator, microwave, and flat screen TV. The bed was huge and very soft. There were plenty of great restaurants within 10 minutes drive, 2 malls within 20 minutes, and a movie complex down the road. Highly recommended if... More

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Keyur P, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you so much for your kind words! I speak for the entire staff when I say it has been a pleasure having you as a guest. We hope you will come visit us again in the future. Happy Holidays! Sincerely, Jimmy Patel General Manager More

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed October 24, 2013

I'm on the job hunt trail and I stayed at the property close to a potential emplyer's at which I was interviewing. I expected the worst giving the price point, but it was a lovely stay. The room was clean and the staff was helpful and friendly. I'm even considering an extended stay there until I find permanent living arrangements... More

Was this review helpful? Yes
Keyur P, General Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for completing a review of your stay with us. We strive to go above and beyond for our guests and glad that we could assist you. We love to hear positive story such as yours. Come back and see us again soon! Thanks! Keyur Patel General Manager More

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Additional Information about Red Roof Inn Chicago Hoffman Estates

Also Known As:
Red Roof Inn Hoffman Estates
Hoffman Estates Red Roof Inn
Address: 2500 Hassell Road, ,I-90 at Barrington Road South, Hoffman Estates, IL 60195-2004
Location: United States > Illinois > Hoffman Estates
Amenities:
Business Center with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #7 of 9 hotels in Hoffman Estates
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Chicago Hoffman Estates 2*
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