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All 9 Hoffman Estates hotels

Red Roof Inn Chicago Hoffman Estates

2.0 of 5 Hotel   |   2500 Hassell Road, ,I-90 at Barrington Road South, Hoffman Estates, IL 60195-2004
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Red Roof Inn Chicago Hoffman Estates
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Ranked #7 of 9 Hotels in Hoffman Estates
A recent review
4 of 5 stars reviewed 1 week ago
Bestha Chicago, Illinois, United States
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95 reviews from our community

Traveler rating
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    15
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Atlanta, Georgia, Usa
Contributor
17 reviews 17 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

There is no doubt that this pet friendly hotel is in a good location for business travellers to Hoffman Estates, IL and South Barrington, IL areas; however, the place needs work! Burnt out vanity lights and exposed electrical wires although promptly fixed after a phone call, did not bode well and the following day, the lights went out again and... More

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Chicago, Illinois, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

I stayed in this hotel for almost 3 months as solo through out my stay i didn't face any issues , the front desk is very good . they were so responsive . AlI want to say about this facility is good at that price. its worthy

Was this review helpful? Yes
Keyur P, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent review. We appreciate positive feed back from our customers. I will surely share the feed back with front desk team and congratulate them on there wonderful service. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to provide you with good service and... More

1 review
5 of 5 stars Reviewed 3 weeks ago

Just wanted to let people know that everyone I met here was polite and accommodating. The room was clean and well kept. The maintenance staff repaired the ac right away. Jimmy, the manager, was very nice to all of my family. Thanks for a comfortable stay!

Was this review helpful? Yes
Keyur P, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent 5 star review. We appreciate positive feed back from our customers. I will surely share the feed back with Jimmy and the entire staff and congratulate them on the wonderful service they had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward... More

1 review
5 of 5 stars Reviewed 4 weeks ago

If you are looking for a check inn to relax this is the place to be. Business or Pleasure family or friends dosen't not matter that staff is wonderful. 100% Non smoke always a plus when you room dosent smell like a bar. GO BOOK YOUR ROOM.

Was this review helpful? Yes
Keyur P, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent 5 star review. We appreciate positive feed back from our customers. I will surely share the feed back with the entire staff and congratulate them on the wonderful service they had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to provide... More

O'Fallon, Missouri
1 review
5 of 5 stars Reviewed August 4, 2014

I was very pleased with my visit. The property has recently been renovated, the staff was great and the location is excellent. I'll stay again when in the area and highly recommend this property for the business traveler or for families.

Was this review helpful? Yes
Keyur P, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent 5 star review. We appreciate positive feed back from our customers. I will surely share the feed back with the entire staff and congratulate them on the wonderful service they had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to provide... More

1 review
1 of 5 stars Reviewed August 3, 2014

I just left this establishment. At check in last night we got our room and was told that alkyl rooms had just been renovated. What a lie! Got to our room and first it was filthy. Grease in the chair. Bathtub was peeking so u couldn't take a bath. Sink was dirty. Bathroom floor was a mess and the back... More

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Keyur P, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

We are very sorry to read the comments you shared about your experience at our hotel on Trip Advisor. Our top priority is to ensure the satisfaction of our guests through the product we offer and the service extended by our team. We sincerely apologize if you were not treated with the professionalism and courtesy you deserve. We assure you... More

Hoffman Estates
2 reviews
5 of 5 stars Reviewed July 24, 2014

The Red Roof Inn in Hoffman Estates, IL is much more than meets the eye. From the extremely polite and helpful staff (Emily was the person who helped me) to the extremely clean and newly renovated rooms, Red Roof Inn is an excellent place to stay if you're looking for inexpensive options but safety, cleanliness and relatively close proximity to... More

Was this review helpful? Yes
Keyur P, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent 5 star review. We appreciate positive feed back from our customers. I will surely share the feed back with Emily and congratulate her on the wonderful service she had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to provide you with... More

Paducah, Kentucky
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 23, 2014

I have never reviewed anything before but I couldn't let this one go by. My sister and I went back to Chicago to visit from friends and wound up staying at the Red Roof Inn, let me just say that this was the worst experience we have ever had. The first day we got there there the girl gave us... More

Was this review helpful? Yes 1
Keyur P, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

We are very sorry to read the comments you shared about your experience at our hotel on Trip Advisor. Our top priority is to ensure the satisfaction of our guests through the product we offer and the service extended by our team. We sincerely apologize if you were not treated with the professionalism and courtesy you deserve. We assure you... More

1 review
4 of 5 stars Reviewed June 18, 2014 via mobile

We really enjoyed our stay. About 5 minutes after getting into our room the front desk called to make sure our room was satisfactory and to thank us for staying with them. Such a nice touch. Bhara and the other front desk girl (blonde, her name escapes me) were incredibly nice and very helpful. The couple that cleans the room... More

Was this review helpful? Yes
Keyur P, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent review. We appreciate positive feed back from our customers. I will surely share the feed back with Bhadra ,Elle and the team and congratulate them on there wonderful service. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to provide you with good... More

1 review
5 of 5 stars Reviewed June 3, 2014

In for a funeral and Bhadra at the front desk was very kind and helpful. She let me into my room early, set me up with a iron and board, as well as made sure that I had enough toll money to get into town. Staff was very friendly and accommodating. I would stay there again anytime. Thank you again!

Was this review helpful? Yes
Keyur P, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent 5 star review. We appreciate positive feed back from our customers. I will surely share the feed back with Bhadra and the Staff and congratulate them on there wonderful service. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to provide you with... More

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Additional Information about Red Roof Inn Chicago Hoffman Estates

Address: 2500 Hassell Road, ,I-90 at Barrington Road South, Hoffman Estates, IL 60195-2004
Location: United States > Illinois > Hoffman Estates
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Chicago Hoffman Estates 2*
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Also Known As:
Red Roof Inn Hoffman Estates
Hoffman Estates Red Roof Inn

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