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Red Roof Inn Chicago Hoffman Estates

2500 Hassell Road, ,I-90 at Barrington Road South, Hoffman Estates, IL 60195-2004
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Red Roof Inn Chicago Hoffman Estates
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Red Roof Inn Chicago Hoffman Estates
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113 reviews from our community

Traveler rating
    53
    21
    18
    8
    13
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19
17
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33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
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English first
  • All months
    (113)
  • Mar-May only
    (36)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (27)
  • Dec-Feb only
    (23)
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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Services for the hotel was excellent apon checking in nice front desk lady Bhadra who helped me wonderful young lady rooms are clean beds nice and soft and quite at night great place to stay when coming to Chicago thank you 😊 red roof for making me feel like home see ya'll soon and make sure you ask for Bhadra... More 

Was this review helpful? Yes
Keyur P, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent 5 star review. We appreciate positive feed back from our customers. I will surely share the feed back with Bhadra. also congratulate her on the wonderful service she had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to provide you with... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have been coming to Red Roof Inn for the last 2 years the customer service is great the beds are very comfortable very clean even the maids are nice and there is this one employee that works there named Bhadra she is wonderful she makes sure you are satisfied with your stay

Was this review helpful? Yes 2
Keyur P, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent 5 star review. We appreciate positive feed back from our customers. I will surely share the feed back with Bhadra. also congratulate her on the wonderful service she had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to provide you with... More 

Detroit, Michigan
Contributor
16 reviews 16 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Our room was clean upon arrival and would be considered "updated" with the flat screen TV and we had a microwave and mini fridge. For a double, the bathroom was very tiny. Anu at check in was great and even provided a courtesy call right after I was settled in my room. Our first night we had neighbors that were... More 

Was this review helpful? Yes
Keyur P, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

We are very sorry to read the comments you shared about your experience at our hotel on Trip Advisor. Our top priority is to ensure the satisfaction of our guests through the product we offer and the service extended by our team. We assure you that this is not typical of the standards we strive to maintain. Your comments are... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Nice, clean, updated rooms. Super comfortable beds. GREAT customer service. Warm friendly staff. Will go above and beyond to accommodate a guest and make your stay as comfortable as possible. Jimmy and Emily make staying here great. Due to unforseen circumstances, i've had to stay at quite a few hotels lately, and this is by far the best. Great value... More 

Was this review helpful? Yes
Keyur P, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent 5 star review. We appreciate positive feed back from our customers. I will surely share the feed back with Jimmy and Emily. also congratulate them on the wonderful service they had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to provide... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 16, 2015 via mobile

Hotel staff,service, amenities are all excellent! This is far best hotel in Hoffman Estates for the price. We have stayed at most of the name brand hotels, but this is the best!! Always a great deal and outstanding service with clean rooms!!!Ask for Jimmy he is outstanding and will help you out in anyway. Thanx Jimmy see you soon.

Was this review helpful? Yes 1
Keyur P, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent 5 star review. We appreciate positive feed back from our customers. I will surely share the feed back with Jimmy and also congratulate him on the wonderful service he had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to provide you... More 

United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 15, 2015

DO NOT COME TO THIS PROPERTY! YOU DO BETTER STAYING SOMEWHERE ELSE OR IN YOUR CAR. My problems issues: 1. Walking to my room bird or dog poo on the ground 2. Got to stairs then it was some sort of water leak look like Niagara falls no exagerating 3. First room dirty stained smoke holes in comforter. Floor not... More 

Was this review helpful? Yes 1
Keyur P, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for your feedback. We are very pleased you discovered our hotel, maybe it will be under nicer conditions the next time you visit our area. Thank you for being our guest. More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed March 14, 2015

I always stay red roof Inn approximately 4 to 5 days a week as I travel in the Midwest. if you're lucky enough to get a fully remodeled red roof inn they a really nice inside. at this location the rooms are not totally 100% remodeled but they have been greatly updated and are much better than your local lower-level... More 

Was this review helpful? Yes
Keyur P, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for your feedback. We are very pleased you discovered our hotel, maybe it will be under nicer conditions the next time you visit our area. Thank you for being our guest. More 

Hoffman Estates, Illinois
1 review
5 of 5 stars Reviewed March 5, 2015

This Red Roof Inn Is by far the best one I have stayed in and ANU at the front desk is the greatest always smiling friendly and helpful. I stay in Red Roofs all the time for work and If they could all be as good as this one it would be great.

Was this review helpful? Yes
Keyur P, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent 5 star review. We appreciate positive feed back from our customers. I will surely share the feed back with Anu and also congratulate her on the wonderful service she had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to provide you... More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed December 27, 2014

This place is a friendly place I would never go anywhere else cause the price is right for me and it is a great place to get away from all the stress that you get over time I love this place to relax and take my kids so they can have fun all the time

Was this review helpful? Yes
Keyur P, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent 5 star review. We appreciate positive feed back from our customers. I will surely share the feed back with the entire team and congratulate them on the wonderful service. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to provide you with good... More 

1 review
5 of 5 stars Reviewed December 26, 2014 via mobile

This hotel is in a prime location and has very clean and comfortable rooms. The associates who provided the Reservation service at the property are friendly and so efficient. It is always a pleasure to be treated and greeted by this service. The front desk registration was quick and friendly, I have to thank Jimmy and anu for this memorable... More 

Was this review helpful? Yes
Keyur P, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent 5 star review. We appreciate positive feed back from our customers. I will surely share the feed back with Jimmy and anu also will congratulate them on the wonderful service he had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to... More 

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