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All 9 Hoffman Estates hotels

Hawthorn Suites by Wyndham Chicago Hoffman Estates

2.5 of 5 Hotel   |   2875 Greenspoint Parkway, Hoffman Estates, IL 60195 (Formerly Candlewood Suites)
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73%
Ranked #6 of 9 hotels in Hoffman Estates
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Matt S Hoffman Estates
  • Overview
  • Reviews (140)
  • Photos (52)
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140 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Las Vegas, Nevada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This property was great to stay at. Andrew at the desk was fabulous, very helpful, accommodating and courteous. The bathroom must have been newly renovated and it was gorgeous. The rates are great and the location is close to the expressway. I will definitely go back.

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes 1
Jennifer G, General Manager at Hawthorn Suites by Wyndham Chicago Hoffman Estates, responded to this review

To Our Valued Guest, If Kathy was happy, management was happy!! Our newly renovated bathrooms are amazing. Great lighting, quartz countertops and great storage space…. I would love to have them at home. We are so happy that we were the great location during your travels and look forward to seeing you again. Your Hawthorn Family More

Hoffman Estates, Illinois
1 review
4 of 5 stars Reviewed 4 weeks ago

The people here are really nice and take great care of you. I was impressed by how willing every employee is to help and most of them even took the effort to remember my name. The food is always delicious. Jay usually makes the food and not only does he cook well but he is one of the friendliest people... More

Was this review helpful? Yes
Jennifer G, General Manager at Hawthorn Suites by Wyndham Chicago Hoffman Estates, responded to this review

Dear Valued Guest, “Tear drop”….. Thank you so much for taking the time to review our property. You touched the hearts of our entire staff and they all appreciate your great review. Having a staff member around every corner you turn truly contributes to a comfortable, never without stay. They pride themselves on “giving them a reason to come back”... More

Prospect Heights
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We absolutely luv it here.Been here since April due to relocation. The staff is excellent. Kristen at desk very professional and great customer service. Very helpful and fast when need assistance. She is definitely promotable can be a great asset as a Supervisor or Mgr for the Company one day :)

Was this review helpful? Yes
Jennifer G, General Manager at Hawthorn Suites by Wyndham Chicago Hoffman Estates, responded to this review

Dear Excellent Guest, Thank you so much for acknowledging Kristen. She is a great member of our team. Our corporate office is delighted to hear that their customer service training (that has high expectations) has such a great rate of return with our guests. We want to thank you for choosing the Hawthorn Suites during your relocation and look forward... More

Hoffman Estates
1 review
1 of 5 stars Reviewed June 18, 2014

stayed the weekend. asked why room wasn't cleaned, they don't clean rooms on weekends. Did not ask for or want a room with kitchen, had one anyway. room seemed to have an odor. Had to ask for clean towels, was definitely not worth $46.00 a night. I left a day early. Am going to call Orbitz and see if any... More

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
Jennifer G, General Manager at Hawthorn Suites by Wyndham Chicago Hoffman Estates, responded to this review

Dear Traveler, PLEASE DON’T GO!!!! Wooow…woooow….. PLEASE DON’T GO!!!! As an all-suites hotel, all of our rooms come with your fully stocked kitchen. We apologize that you weren’t informed by Orbitz and have called our contacts on your behalf. As mentioned on your welcome letter, we are happy to service your room on weekends upon your request. Our front desk... More

Hoffman Estates, Illinois
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 12, 2014

Staying here for quite awhile. Everyone is professional and attentive. The place is clean and well kept. It is located close to anything you may need or want to do. Front desk (KRISTEN, Patrick, Bryan are aces and new hire Jay jerks the continental breakfeast outta the park) From maintenance ( John) to front desk to management this place is... More

Was this review helpful? Yes
Jennifer G, General Manager at Hawthorn Suites by Wyndham Chicago Hoffman Estates, responded to this review

Dear Valued Guest, I just had to look up the headline to your review. Worth it: sufficiently good, enjoyable, or successful. Thank you so much for taking the time to review our little neck of the woods. Close to anything you would want to enjoy in the Chicago area at a price that allows you to enjoy it all, we... More

Hoffman Estates
1 review
5 of 5 stars Reviewed June 8, 2014

Everything was Perfect.. The staff and hotel were the best value for the dollar of anywhere I have ever stayed..

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
Jennifer G, General Manager at Hawthorn Suites by Wyndham Chicago Hoffman Estates, responded to this review

To our Experienced Traveler, Thank you so much for your great review!! Our team is one of the best in the hospitality industry. There motto is “Get the guest in the door and give them a reason to keep coming back!!!” I have to say that they do. From our front desk, room attendants, breakfast staff to our maintenance team,... More

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Additional Information about Hawthorn Suites by Wyndham Chicago Hoffman Estates

Address: 2875 Greenspoint Parkway, Hoffman Estates, IL 60195 (Formerly Candlewood Suites)
Phone Number:
Location: United States > Illinois > Hoffman Estates
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Chicago Hoffman Estates 2.5*
Reservation Options:
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Also Known As:
Candlewood Suites Chicago-Hoffman Estates Hotel Hoffman Estates
Candlewood Suites Hoffman Estates
Candlewood Hoffman Estates
Hoffman Estates Candlewood Suites

52 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Hawthorn Suites by WY Chicago Schaumburg is located in the heart of the Schaumburg Business District. At Hawthorn Suites by WY Chicago Schaumburg, we put amenities where they count: in your room Thanks to the addition of a FREE Hot Buffet Breakfast and a $2 million total hotel renovation completed in October 2013, guests will experience exciting upgrades within our spacious suites including new carpet, fresh paint, updated artwork, improved lighting, modern bed toppings, granite countertops in the full kitchens, flattop stoves, cherry and granite bathroom vanities, oversized back-lit bathroom mirrors, rounded shower rods for extra space, and spa quality soaps and lotions. The property also features a newly added 500 sq. ft. breakfast area and lounge where our enthusiastic staff serve full hot breakfast buffets and evening manager's receptions. Next to the our free guest laundry area is our completely renovated exercise room that features new flooring, lighting, mirrors, equipment and a motivating mural. But before you even check in at the contemporary front desk in our new lobby or visit our fully-equipped business center, you will be welcomed by the upgraded landscaping, resurfaced parking lot, and freshly painted building exterior. Our location is a perfect choice for both business and leisure travelers. We are located near major highways, minutes from O'Hare Airport, Chicago, Woodfield Mall, Ikea, Medieval Times, Schaumburg Flyers and the Willow Creek Church. The area is also home to such businesses as Motorola, Zurich, Texas Instruments, Verizon, IBM and many more. There is no greater place to be for the finest in dining, shopping and entertainment; with all of these minutes away, you can be assured of comfort and access to the best of Schaumburg. Hawthorn Suites by WY Chicago Schaumburg is located near major expressways, downtown Chicago,Sears Tower, Wrigley Field and Navy Pier. ... more   less 
Number of rooms
122

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