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All 9 Hoffman Estates hotels

Hilton Garden Inn Hoffman Estates

3.0 of 5 Hotel   |   2425 Barrington Road, Hoffman Estates, IL 60195
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Ranked #1 of 9 Hotels in Hoffman Estates
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed April 15, 2014
Michelle K Minneapolis, United States
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233 reviews from our community

Traveler rating
    115
    76
    28
    7
    7
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64
39
17
90
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Hoffman Estates
See the most recent reviews
Minneapolis, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 15, 2014

Lovely Hotel - Lovely welcome -- the breakfast servers could be more attentive and explain the breakfast options. The morning front desk check out clerk was either having a bad morning or just did not care to help her guests.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Kyle B, Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Hello Michelle, Thank you so much for taking the time to complete a survey about your recent stay with us. We are happy to hear you enjoyed your stay with us. I do want to apologize about the restaurant and morning Front Desk staff not being as helpful as they should. We are constantly looking for ways to improve and... More

Indianapolis, Indiana
1 review
4 of 5 stars Reviewed April 1, 2014

We used this hotel because we were with a wedding party. It was pretty slow to check in. It seemed like if you don't make reservations online it takes 10-15 minutes to make a reservation at the desk. The beds were extremely comfortable - which for a hotel is the most important selling point for me. We didn't go to... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kyle B, Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Dear Sec3, Thank you for taking the time to complete a survey about your recent stay with us! We are glad to hear you enjoyed your time spent here! I do apologize that your check-in process was slow and I will look into why that happened as usually we are very proficient at check-in. I am happy to hear you... More

Fairfield, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 28, 2014

Very helpful, always clean and clean smelling. Food is great, comfortable lobby for meeting with others. Rooms are very comfortable, with desk chairs that make working pleasant. The pool and hot tub are nice to have also.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kyle B, Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Hello Robert, Thank you for taking the time to complete a review about your recent stay with us. We strive for excellence and I’m glad to hear you received outstanding service! Thank you again and we look forward to having you as a guest in the future! Sincerely, Kyle Biggs Assistant General Manager More

Denver, CO
Top Contributor
54 reviews 54 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 16, 2014

Our sled hockey team stayed here for two nights--our team includes five athletes in wheelchairs (three other teams stayed here, as well). I was told the accessible rooms were very large. My king room was nicely sized, and included the Hilton Garden Inn's special adjustable mattress bed. The lobby was pleasant and welcoming; the staff was helpful each day. The... More

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Clint D, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Thanks for taking time out to write a review on your stay with us. Were glad you and your team enjoyed all of the hotels amenities! Hope to see you back again soon, Sincerely, Clint DeLee General Manager More

Ontario, Canada
Top Contributor
58 reviews 58 reviews
24 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed March 14, 2014

I stayed one night at this location, and the greeting at the hotel was warm and friendly. The hotel was very clean upon entry and every corner of the hotel. The room was a typical room with king bed, work desk, closet, fridge, coffeemaker. The bathroom was very clean. The only complaint that I had about the room is that... More

Was this review helpful? Yes
Kyle B, Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Hello, Thank you for taking the time to complete a survey about your stay with us. I’m glad to hear that overall you enjoyed your stay. I want you to know that I will have a member of our maintenance team look into why the water in your shower was not as hot as you expected it to be. I... More

Barrington, United States
1 review
5 of 5 stars Reviewed March 1, 2014

I've stayed at this location for both business and pleasure - great proximity to expressway, restaurants and shopping. The staff is first-class, great rooms, nice pool, workout, and dining areas. My kids love going for a weekend staycation to swim. Great overall experience!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kyle B, Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Hello Sandra, Thank you so much for taking the time to complete a survey about your stay with us and for the very high review! We are so glad to hear you love staying with us and that we have exceeded your expectations multiple times! I will pass along all of these wonderful comments to our staff; I know it... More

Bloomington, IN, United States
1 review
5 of 5 stars Reviewed February 28, 2014

Hotel had easy access and check-in was prompt. The room was very clean and stock with good Keurig coffee. The breakfast staff was courteous serving hot food hot with FRESH fruit. This is a great hotel for the business traveler.

Review collected in partnership with Hilton Garden Inn

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Abington, Pennsylvania
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 27, 2014

This hotel is great. Rooms are clean and comfortable. The staff at the front desk was very pleasant and made me feel welcome. They have a good breakfast buffet and there are many restaurants in the area. I highly recommend this hotel.

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south milwaukee, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 15, 2014

I was there for a seminar, loved the hotel, a lot of places to seat in lobby, good open location, very nice room, be sure to use the very small BUT salted water pool and spa. Thank you for all the smiles

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
michigan
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 12, 2014

I live in hotels. And when I have to come "home" to a rude person at the front desk or when I call to ask a simple question at the front desk, I dislike when I receive an attitude on the other end. The hotel has done a great job with keeping everything up to date and clean, however, their... More

Was this review helpful? Yes
Clint D, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Trixy23, Thank you for taking time out to complete a review of your stay with us. Thanks for the kind words regarding the cleanliness and upkeep of the hotel. I apologize for the less than steller service you received from our front desk team. We are constantly training and ensuring we provide great service to all of our guests and... More

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Additional Information about Hilton Garden Inn Hoffman Estates

Address: 2425 Barrington Road, Hoffman Estates, IL 60195
Phone Number:
Location: United States > Illinois > Hoffman Estates
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Hoffman Estates 3*
Number of rooms: 184
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Also Known As:
Hilton Garden Inn Hoffman Estates Hotel Hoffman Estates
Hilton Hoffman Estates
Hoffman Estates Hilton

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