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Hilton Garden Inn Hoffman Estates

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2425 Barrington Road, Hoffman Estates, IL 60195
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Hilton Garden Inn Hoffman Estates
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Hilton Garden Inn Hoffman Estates
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256 reviews from our community

Traveler rating
    128
    82
    30
    9
    7
See reviews for
71
41
19
100
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Janesville, Wisconsin
Top Contributor
50 reviews 50 reviews
30 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Hilton Garden Inn Hoffman Estates is an average Hilton Garden Inn which meant it absolutely met my expectations. The room was very clean and had great added touches like the Keurig coffee maker and refrigerator/microwave. The staff was not overly friendly or memorable but not bad at all. I booked a room that included breakfast and the food was... More 

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Palatine, Illinois
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

HIlton was very good except for the strong smell of smoke in the bathroom. Spray deodorant was brought up by staff to our room. Surprised housekeeping didn't catch it. Not sure why bathroom was so steamy after shower especially on mirror (limited exhaust) in this and many hotels.

Was this review helpful? Yes
Adam M, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Noisy41, Thank you for the online review I truly do appreciate it and will share your feedback with the staff. A lot of hotels like ours have ventilation system that runs up through the hotel to the roof so though you might not hear it the ventilation system is working. I am happy you enjoyed the hotel besides that little... More 

Palatine, Illinois
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Room and amenities were good. The bathroom smelled of smoke from previous customers. As in many hotels, steam is not easily removed from the bathroom after taking a shower although other customers may prefer it.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Adam M, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Noisy41, Thank you for the online review I truly do appreciate it and will share your feedback with the staff. A lot of hotels like ours have ventilation system that runs up through the hotel to the roof so though you might not hear it the ventilation system is working. I am happy you enjoyed the hotel besides that little... More 

ny, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

service is very good...my company cdk global uses this location for associates and recommends it for our clients when they visit...it is a good stay...the staff sees to your needs and is extremely friendly and professional

Review collected in partnership with Hilton Garden Inn

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Adam M, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Michael S, Thank you so much for the kind words I truly do appreciate it and will share your feedback with the staff. We truly do love having CDK Global with us and I am glad you enjoyed your stay. We look forward to having you stay with us again in the near future. Have a wonderful rest of the... More 

Elmhurst, Illinois
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great location and brand - Hilton - to host our family event. Great location easy to travel to and to continue our journey. Food - Breakfast - was first class as well as was the service. Room were large and quite. Staff was helpful with all our requet.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Adam M, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Don and Donna M, Thank you so much for the kind words I truly do appreciate it and will share your feedback with the staff. I am glad we were able to make your stay enjoyable and we look forward to seeing you again in the near future. Have a wonderful rest of the week! Sincerely, Adam Miller More 

Rolling Meadows, Illinois
1 review
5 of 5 stars Reviewed 4 weeks ago

This Hilton property in S. Barrington is just AWESOME if you need a location in the area to hold a business meeting. Jacqui, Veronica, John, and Hector make the experience seamless, easy, and enjoyable. We are already planning our next event!!

Was this review helpful? Yes
Adam M, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Kristina H, Thank you so much for holding your event with us and I can assure you working with you was just as enjoyable. I will share your feedback with the staff and commend them for their efforts. We look forward to having you stay with us in the near future! Sincerely, Adam Miller More 

Oxford, United States
1 review
5 of 5 stars Reviewed February 22, 2015

I've stayed twice at this Hilton Garden Inn and have not been disappointed with either stay. The room is clean and comfortable, as is the hotel in general, including the lobby lounge area. I've used the restaurant for breakfast and dinner and been extremely satisfied with every meal I've eaten. The staff is friendly, courteous, helpful and always cheerful. Even... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Adam M, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Christopher B, Thank you so much for the kind review I truly do appreciate it and will be sure to share your feedback with the staff. We strive to be one of the cleanest and friendliest hotels around and I am happy to see that you saw that. The staff knows that most hotels are alike and offer the same... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed February 21, 2015

I highly recommend the Hilton Garden Inn in Hoffman Estates. I frequently hold meetings on this property, and the level of service and attention my team receives is outstanding. John and Hector are top notch wait staff - they are genuine, attentive, and extremely efficient. Jacqui and Veronica provide a warm and welcoming environment as well. My highest regard to... More 

Was this review helpful? Yes
Adam M, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Jason B, I truly do appreciate the kind words and great review! I will be sure to share your feedback with the staff as well as commend John, Hector, Jacqui, and Veronica for their efforts. We strive to be one of the friendliest and cleanest hotels around and I glad you see it. Thank you once again and we look... More 

1 review
5 of 5 stars Reviewed February 20, 2015

The food and services always quite outstanding!! I was impressed by the waiter John, who is always polite and courteous. I have had many opportunities to stay in S. Harrington, and this hotel is always on my list. I would highly recommend!!

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Adam M, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Dprice_20, Thank you so much for the kind review and recognizing John from the restaurant. John works extremely hard and is always trying to do whatever to ensure all our customers are happy. I will be sure to commend him for his efforts. Thank you again and we look forward to seeing you in the near future. Sincerely, Adam Miller More 

Indianapolis, United States
1 review
2 of 5 stars Reviewed February 18, 2015

This was my first stay at a Hilton Garden Inn and it will likely be my last. They advertise having adjustable beds, but when you get there, they tell you it is only for rooms with a king size bed. Also, they don't have queen size beds, they have double beds... a lot smaller than you think, and the room... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Adam M, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Russell R, Thank you for the online review I truly appreciate it and know the only way we can improve is from hearing guest like you letting us know. We try our best to have the cleanest and friendliest hotel around but know there is always room for improvement. I am sorry you didn't like the size of our beds... More 

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