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All 9 Hoffman Estates hotels

Hilton Garden Inn Hoffman Estates

3.0 of 5 Hotel   |   2425 Barrington Road, Hoffman Estates, IL 60195
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Hilton Garden Inn Hoffman Estates
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80%
Certificate of Excellence 2013
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177 people have reviewed this hotel

Traveler rating
    83
    59
    22
    7
    6
See reviews for
42
33
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72
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
Hong Kong, China
Top Contributor
347 reviews 347 reviews
47 hotel reviews
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed yesterday NEW

We have an office in Hoffman Estates and usually stay Hilton so it is always between the Hilton Garden Inn and nearby Hampton. This hotel wins every time as it has been recently redone, has a restaurant/bar, very nice staff and clean rooms. It is also a great value if you need to stay in the area or are looking... More

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Detroit, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

I was a guest at this hotel for two nights and I really enjoyed my stay. The staff was very courteous and helpful. The breakfast buffet was always filled and the servers, especially John, was always there, making sure that my needs were met. Good Job!

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Crystal Lake, United States
1 review
5 of 5 stars Reviewed 1 week ago

I really enjoyed staying at this hotel. The Associates in general were friendly and efficient for the most part. I asked where the nearest church of my preferred denomination was located, and the Front Desk Agent was kind enough to do a Mapquest for me. I found the hotel to be extremely clean and attractive. The only thing that disappointed... More

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Kyle B, Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Dear Mary B, Thank you so much for taking the time to complete a survey about your recent stay with us. We are happy to hear you enjoyed your stay. I have passed along the comments about your server to our restaurant manager. I do apologize about this inconvenience and assure you that this is not the norm and is... More

Minneapolis, United States
1 review
4 of 5 stars Reviewed 1 week ago

Lovely Hotel - Lovely welcome -- the breakfast servers could be more attentive and explain the breakfast options. The morning front desk check out clerk was either having a bad morning or just did not care to help her guests.

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Kyle B, Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Hello Michelle, Thank you so much for taking the time to complete a survey about your recent stay with us. We are happy to hear you enjoyed your stay with us. I do want to apologize about the restaurant and morning Front Desk staff not being as helpful as they should. We are constantly looking for ways to improve and... More

Indianapolis, Indiana
1 review
4 of 5 stars Reviewed 3 weeks ago

We used this hotel because we were with a wedding party. It was pretty slow to check in. It seemed like if you don't make reservations online it takes 10-15 minutes to make a reservation at the desk. The beds were extremely comfortable - which for a hotel is the most important selling point for me. We didn't go to... More

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Kyle B, Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Dear Sec3, Thank you for taking the time to complete a survey about your recent stay with us! We are glad to hear you enjoyed your time spent here! I do apologize that your check-in process was slow and I will look into why that happened as usually we are very proficient at check-in. I am happy to hear you... More

Fairfield, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Very helpful, always clean and clean smelling. Food is great, comfortable lobby for meeting with others. Rooms are very comfortable, with desk chairs that make working pleasant. The pool and hot tub are nice to have also.

Review collected in partnership with Hilton Garden Inn

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Kyle B, Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Hello Robert, Thank you for taking the time to complete a review about your recent stay with us. We strive for excellence and I’m glad to hear you received outstanding service! Thank you again and we look forward to having you as a guest in the future! Sincerely, Kyle Biggs Assistant General Manager More

Denver, CO
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 16, 2014

Our sled hockey team stayed here for two nights--our team includes five athletes in wheelchairs (three other teams stayed here, as well). I was told the accessible rooms were very large. My king room was nicely sized, and included the Hilton Garden Inn's special adjustable mattress bed. The lobby was pleasant and welcoming; the staff was helpful each day. The... More

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Clint D, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Thanks for taking time out to write a review on your stay with us. Were glad you and your team enjoyed all of the hotels amenities! Hope to see you back again soon, Sincerely, Clint DeLee General Manager More

Ontario, Canada
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 14, 2014

I stayed one night at this location, and the greeting at the hotel was warm and friendly. The hotel was very clean upon entry and every corner of the hotel. The room was a typical room with king bed, work desk, closet, fridge, coffeemaker. The bathroom was very clean. The only complaint that I had about the room is that... More

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Kyle B, Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Hello, Thank you for taking the time to complete a survey about your stay with us. I’m glad to hear that overall you enjoyed your stay. I want you to know that I will have a member of our maintenance team look into why the water in your shower was not as hot as you expected it to be. I... More

Barrington, United States
1 review
5 of 5 stars Reviewed March 1, 2014

I've stayed at this location for both business and pleasure - great proximity to expressway, restaurants and shopping. The staff is first-class, great rooms, nice pool, workout, and dining areas. My kids love going for a weekend staycation to swim. Great overall experience!

Review collected in partnership with Hilton Garden Inn

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Kyle B, Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Hello Sandra, Thank you so much for taking the time to complete a survey about your stay with us and for the very high review! We are so glad to hear you love staying with us and that we have exceeded your expectations multiple times! I will pass along all of these wonderful comments to our staff; I know it... More

Bloomington, IN, United States
1 review
5 of 5 stars Reviewed February 28, 2014

Hotel had easy access and check-in was prompt. The room was very clean and stock with good Keurig coffee. The breakfast staff was courteous serving hot food hot with FRESH fruit. This is a great hotel for the business traveler.

Review collected in partnership with Hilton Garden Inn

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Additional Information about Hilton Garden Inn Hoffman Estates

Also Known As:
Hilton Garden Inn Hoffman Estates Hotel
Hilton Garden Inn Hoffman Estates Hotel Hoffman Estates
Hilton Hoffman Estates
Hoffman Estates Hilton
Address: 2425 Barrington Road, Hoffman Estates, IL 60195
Phone Number:
Location: United States > Illinois > Hoffman Estates
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#1 Romantic Hotel in Hoffman Estates
#2 Business Hotel in Hoffman Estates
#4 Family Hotel in Hoffman Estates
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Hoffman Estates 3*
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