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All 9 Hoffman Estates hotels

Hilton Garden Inn Hoffman Estates

3.0 of 5 Hotel   |   2425 Barrington Road, Hoffman Estates, IL 60195
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81%
Ranked #1 of 9 hotels in Hoffman Estates
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
mkg9188 Washington, Illinois
  • Reviews (201)
  • Photos (43)
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  • Room tips (21)
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201 people have reviewed this hotel

Traveler rating
    99
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
Washington, Illinois
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

This hotel was clean and modern with comfortable beds. The breakfast was great! Did not use the pool, but it looked nice. The only complaint was how slow the elevator was. We had to wait 5-10 minutes each time we wanted to use it. We ended up just taking the stairs (the hotel was only 6 floors I believe) but... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kyle B, Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Dear mkg1988, Thank you for taking the time to write a review about your recent stay with us. We are delighted to hear that you enjoyed you stay with us and that our beds were to your liking. I do want to apologize about the problems you experienced with our elevators, we have our chief engineer looking into what that... More

Toronto, Canada
Top Contributor
67 reviews 67 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a really gorgeous hotel. Really nice lobby and guest room. However, I booked this hotel last minute via Hotwire and feel like the level of customer service I received was poor because of it. The check-in process was less than pleasant. However, it was a different staff in the morning and they were incredibly nice. I took advantage... More

Was this review helpful? Yes
Kyle B, Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Dear LadyChisholm, Thank you for taking the time to write some comments about your recent stay with us. I am truly sorry your felt that you received a lower level of service because of the way you chose to book your stay with us. I assure you that this is not the norm and is not acceptable to me. I... More

Mississauga, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

I arrived after a terrible flight more due to personal issues and the staff were so accommodating and very helpful. Without that level of service and care my trip would have been a complete disaster! Thanks again.

Review collected in partnership with Hilton Garden Inn

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Kyle B, Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Dear Alison E, Thank you for taking the time to complete a survey about your recent stay with us. I am so happy to hear that our staff welcomed you with open arms after your terrible flight and were able to turn your day around. I will make sure to let all the staff know how much you appreciated their... More

Las Vegas, Nevada
2 reviews
5 of 5 stars Reviewed 1 week ago

Stayed 1 night for business. Hotel was very clean, furnishings and decor were nice in the lobby, the in-room dining was fast and the food was delicious (you never know with in room dining sometimes). Wi-Fi worked great, the breakfast next morning was really good as well (eggs, bacon, potatoes, fruit). Bed was comfortable, hotel was quiet.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kyle B, Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Dear Amy V, Thank you for taking the time to write a review about your recent stay with us. We are delighted to hear that you enjoyed your time spent with us. I will make sure to let the restaurant staff know how much you like their food and service. Thank you again and we hope to have you as... More

Dallas, Texas
Top Contributor
59 reviews 59 reviews
29 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the hotel for business reasons and appreciate how quiet it is. The rooms are spacious and comfortable. There are plenty of restaurants a short drive away and a movie theatres across the highway. I was a bit surprised that as a Hilton Diamond Member I wasn't offered free breakfast but was given a choice of breakfast or... More

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Kyle B, Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Dear Wyliegal, Thank you so much for taking the time to complete a survey about your recent stay with us. We are happy to hear that you enjoyed your time spent with us. As a Hilton HHonors Diamond member, at Hilton Garden Inn’s, you have a My Way benefit choice of 750 bonus points or a complementary full cooked-to-order breakfast.... More

Wisconsin
Contributor
11 reviews 11 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I was traveling in the Chicago area on business and tried to book a room on short notice. As a Hilton Honors member I always try to stay at a hotel in the Hilton portfolio. My preference was to stay closer to the city but on short notice many hotels were full or not in my per diem price range.... More

Was this review helpful? Yes
Kyle B, Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Dear Badgers2Wisconsin, Thank you for taking the time to write a review about your recent stay with us. I am sorry to hear that you couldn’t find a room closer to where you wanted to be, but am glad you choose to stay with us. We strive for perfection in every opportunity available and are ecstatic to hear that we... More

North Fond du Lac, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Clean, beautiful hotel - friendly staff. Check in and out was easy. Amenities plentiful - frig, coffee maker, hair dryer,etc.. Towels and sheets fresh and soft! had a very nice workout room and great pool. Small hot tub, but again very clean. The restaurant staff was great and the food delicious.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kyle B, Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Dear Ruth K, Thank you for taking the time to complete a review about your stay with us. I am delighted to hear that about enjoyed your time spent with us. We truly hope to have you as a guest again in the near future! More

Chicago, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel served as the host hotel for our daughter's wedding. The wedding coordinators at the hotel, Paula S. and Veronica B. served our family and represented the hotel in an extraordinarily EXCELLEMT manner, beyond our expectations. Accomodations were wonderful, staff super gracious and amenities, food was awesome. Highly recommend!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kyle B, Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Dear Jerry J, Thank you so much for taking the time to write a review of our hotel. All of us are glad to hear that everything went excellent for your daughters’ special day. I will make sure to pass along your comments to our staff. Thank you again for completing a review and we hope to have you as... More

Rowlett, Texas
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I stayed at this Hilton Garden Inn as part of a high school graduation for a nephew. The service was excellent and the room was very nice. Everything about the location was good including easy access to a major highway. I'd recommend this hotel to friends.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kyle B, Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Dear Ron G, Thank you for taking the time to complete a survey via Trip Advisor. I am delighted to hear we exceeded your expectations and will pass your comments on to our staff! We hope to see you again soon! More

Aurora, United States
1 review
5 of 5 stars Reviewed June 5, 2014

Except for a little delay in the breakfast area, this hotel was perfect. Friendly employees. Clean and well kept. Accessibility for our wedding party was great. The shuttle bus driver even took an extra trip to drop us off, after we ran late. So courteous and polite. We would definitley stay here again!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kyle B, Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Dear Susan M, Thank you for taking the time to comment about our hotel on Trip advisor. We are all glad to hear you enjoyed your stay with us. We strive to make sure everyone who stays with us has an experience like yours! Thank you again and we look forward to having you as a guest again. Sincerely, Kyle... More

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Additional Information about Hilton Garden Inn Hoffman Estates

Address: 2425 Barrington Road, Hoffman Estates, IL 60195
Phone Number:
Location: United States > Illinois > Hoffman Estates
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Hoffman Estates 3*
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Also Known As:
Hilton Garden Inn Hoffman Estates Hotel Hoffman Estates
Hilton Hoffman Estates
Hoffman Estates Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style
#1 Business Hotel in Hoffman Estates #2 Romantic Hotel in Hoffman Estates #2 Family Hotel in Hoffman Estates
Hotel Class
Number of rooms
184

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