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Hampton Inn & Suites Hoffman Estates

2.5 of 5 2825 Greenspoint Parkway, Hoffman Estates, IL 60195
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Certificate of Excellence 2014
Hampton Inn & Suites Hoffman Estates
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Hampton Inn & Suites Hoffman Estates
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221 reviews from our community

Traveler rating
    103
    71
    23
    13
    11
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82
37
18
67
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn & Suites Hoffman Estates
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york, United States
1 review
5 of 5 stars Reviewed January 31, 2014

The staff at this facility is excellent, courteous and helpful. If any issues, do their best to respond quickly and happily. The pool was kept at a comfortable temperature and was clean and easily accessible.

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A TripAdvisor Member
1 of 5 stars Reviewed January 29, 2014

My family and I reserved multiple rooms for a wedding that was occuring in the area. MULTIPLE family members had issues with checking in, for example, wrong type of room was given, notified they were eligible for free upgrade, but charged at the end of stay for the upgrade. The hotel was well aware that our large family was there... More

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Greenfield, United States
1 review
2 of 5 stars Reviewed January 28, 2014

I was givin a dirty room, there was dirty towels and socks on the floor and the bed was not made. Then they switched me from a suit to a standard room when I told them. In the new room the hair dryer was not working and the cable TV was in and out. I also had to wait over... More

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Fairfield, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 12, 2014

This hotel is in a very good location. The staff is great are VERY helpful. Nice business center. Breakfast was fantastic. Lots of rooms, but only 3 floors so it's easy to get around to lobby, pool, etc. I would stay here again.

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Mishawaka, United States
1 review
5 of 5 stars Reviewed January 4, 2014

This hotel is very classy in decor and very comfortable. The staff was nice. During breakfast we enjoyed sitting by a fire during a cold snowy morning. Would stay here again. There aren't a lot of restaurants right next to the hotel but they are in short driving distance. A movie theater is very close also.

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Illinois
Contributor
15 reviews 15 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 2, 2014

Overall, this is a lovely hotel as we had been prior guests, however we had decided to come back for a stay to try the elliptical machine as pictured in their workout room as we are thinking of purchasing one. Also due to a serious back injury several years ago, wanted to use the whirlpool for some pain relief. We... More

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HAMPTON INN H, Manager at Hampton Inn & Suites Hoffman Estates, responded to this review

Thank you for choosing to be our guest on your recent visit to our hotel. Please accept my sincere apologies for the shortcomings you experienced at our hotel regarding the lack for certain amenities and if whirlpool was out of order during your stay. Your business is very important to us and I sincerely hope that you give us another... More

River Falls
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed January 2, 2014

Everything at the hotel was good except the full size beds. They were too small for two average adults to sleep in and I had my two grandsons with and they were crowded too. I think queen size beds should be the standard.

Review collected in partnership with Hampton

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Downingtown, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 28, 2013

I have stayed at the Hampton Inn and Suites in Hoffman Estates twice and each visit has been outstanding. The hotel is clean, the rooms are comfortable and the staff is professional and helpful. The value at this hotel far exceeds the cost of the room.

Review collected in partnership with Hampton

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Orlando, United States
1 review
1 of 5 stars Reviewed December 17, 2013

On day three of staying here I came back to my room to find a used pair of dirty socks on the floor. Ewww....why are someone's socks on the floor near the bed. Nope. Not staying here again. When I approached the front desk clerk they offered a candy bar as recompense. Really? I know chocolate can ease the effects... More

Review collected in partnership with Hampton

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HAMPTON INN H, Manager at Hampton Inn & Suites Hoffman Estates, responded to this review

First of all, thank you for your candid feedback of your stay with us. I appreciate you selecting our hotel. I do understand that you were disappointed with some issues at our hotel and more specifically regarding the cleanliness of our hotel. I am so sorry that you found some dirty socks in your room. I am actively working with... More

Cadillac, Michigan
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 12, 2013 via mobile

First of all the staff was WONDERFUL. The best I've encountered at a hampton. However the rooms were just okay when compared to other hamptons. It looks like they updated 75% of the hotel. Carpet is worn had stains. Our fridge wasn't working in the first room and we had to move everything to a new room..so that kinda stunk... More

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Additional Information about Hampton Inn & Suites Hoffman Estates

Address: 2825 Greenspoint Parkway, Hoffman Estates, IL 60195
Phone Number:
Location: United States > Illinois > Hoffman Estates
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Hoffman Estates 2.5*
Number of rooms: 139
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Also Known As:
Hampton Inn & Suites Hoffman Estates Hotel Hoffman Estates
Hampton Inn And Suites Hoffman Estates
Hampton Inn Hoffman Estates
Hoffman Estates Hampton Inn

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