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Extended Stay America - Chicago - Hillside

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4575 Frontage Road, Hillside, IL 60162
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1 room 1 adult
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Extended Stay America - Chicago - Hillside
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63 Reviews from our TripAdvisor Community

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Hillside
2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Tabitha was trained to work the evening shift, and she has been doing an amazing job. She lets me know that I have mail. She gives me clean linens and towels upon request promptly. Even when her shift is ending, she hands the items to me before closing out her day. Tabitha makes me feel that I can count on... More 

Helpful?
Thank Priscilla W
tulsa
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Completely renovated; bargain price; ideally located for my work in Hillside. Close to the Target super center. Tabitha was especially helpful at checkin. Even for a short stay like mine, having a full kitchen is a great convenience.

Helpful?
Thank scholarjohn
Manager_11525, General Manager at Extended Stay America - Chicago - Hillside, responded to this review

Thank you so much for posting a review of our property. I truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable rooms. I’m thrilled that you found our hotel to be a great value! Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

From the check in to daily needs, everything is comfortable. The people who work here enjoy being in the service industry. Coffee is available early morning to late evening for the cold season. Clean rooms with plenty of space for families. Kitchens have everything you could need to enjoy home cooked meals. The local grocery stores are only minuets away.... More 

Helpful?
1 Thank JKS_Floors
Manager_11525, General Manager at Extended Stay America - Chicago - Hillside, responded to this review

Thank you so much for posting a review of our property. I truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable rooms. I’m thrilled we were able to provide you with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Besides studio-style rooms being super cute and cozy, the hospitality staff (Ms. Redditt) went above and beyond to welcome me, make sure I was comfortable and knew how to get around suburban Chicago. Given that this was my first time in a new city, I truly don't know how I would have gotten through my stay without her. I highly... More 

Helpful?
1 Thank Mateka F
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I have been staying here for five months while searching for an apartment. Having these comfortable and affordable lodgings allowed me to take the time to find just the place I wanted. The monthly rate, which I initially booked on Travelocity, was very reasonable, and once the municipal hotel tax expired, on the 30th day, the rate became downright attractive.... More 

Helpful?
1 Thank geovic999
Sandusky, Ohio
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 18, 2015

We stayed at this hotel for nearly four months as we were in town for a temporary job. We were able to bring our pets, but made sure to clean up after ourselves. It was a great place with great staff that was more than willing to accommodate our needs. We had a first floor room near the door which... More 

Helpful?
2 Thank Lisa J
Manager_11525, General Manager at Extended Stay America - Chicago - Hillside, responded to this review

The staff and I read your review, and would like to thank you for writing such kind things about your stay with us. I'm so pleased to hear that we were able to accommodate your needs and provide you with a home away from home experience! Once more, thank you for posting your review. We look forward to having you... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 17, 2015

The Hotel staff are fantastic, they take care of you needs with a sincere attitude. The room are kept clean and fresh. The overall feeling is that you are part of a family, The hotel is close to downtown and there are mall's close by. You will always fell safe, When you need something the staff is only a phone... More 

Helpful?
1 Thank Vincent S
Manager_11525, General Manager at Extended Stay America - Chicago - Hillside, responded to this review

Thank you for taking the time to write a review of your stay. I’m so pleased to read that you enjoyed our comfortable accommodations as well as our friendly customer service! Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future More 

Level Contributor
1 review
1 of 5 stars Reviewed September 14, 2015 via mobile

This hotel is cheap and gross . It smelled like cat pea and dog poop in my room . My towel had hair on it and it has the biggest spider web I have ever seen in my life ! Apparently nobody has stayed in this room in years . Then he front desk clerk pretty much attempted to insult... More 

Helpful?
Thank Alexis C
Manager_11525, General Manager at Extended Stay America - Chicago - Hillside, responded to this review

Thank you for providing us with details about your stay. It upsets me to hear that your stay was not to your satisfaction. I am sorry for your experience. To uphold our company's high standards, I will use your comments as a training tool to coach our staff to ensure your experience is not repeated. Our team is committed to... More 

Travelers are raving about these Hillside hotels

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 11, 2015 via mobile

I found this place very friendly , nice , very clean !!!! Has kitchen , iron , TV, free wifi with great speed ( enough for Netflix ) ,2 tables ! Soups and shower stuff smells good. But breakfast is nothing ( oatmeal , oranges , muffins , protein bar and coffee)

Helpful?
Thank Ксения Д
Cincinnati, Ohio
Level Contributor
93 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed August 25, 2015

If you have ever stayed at Extended Stay then you will find a general consistency among them. I tend to enjoy staying at them and this location was no exception. Room was clean, staff was friendly. Bed was comfortable but pillows weren't. My room had no bath towels which the front desk fixed immediately. Breakfast is never great here, but... More 

Helpful?
Thank wraithleaderx
Manager_11525, General Manager at Extended Stay America - Chicago - Hillside, responded to this review

I want to thank you for taking the time to post a review of your stay. Please accept our apologies regarding pillows and the missing bath towels. Still, we are excited to know you received towels immediately and were able to enjoy your stay. Thank you again for your review. We look forward to seeing you in the future, should... More 

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