We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 3 Hillside hotels

Extended Stay America - Chicago - Hillside

2.5 of 5 Hotel   |   4575 Frontage Road, Hillside, IL 60162
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save up to 10% Today!
Save Saved
You added Extended Stay America - Chicago - Hillside to your Saves list
Extended Stay America - Chicago - Hillside
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
51%
Ranked #3 of 3 hotels in Hillside
A recent review
5 of 5 stars reviewed 4 weeks ago
felecia2013 corinth
  • Overview
  • Reviews (43)
  • Photos (50)
  • Amenities
  • Q&A
  • Room tips (9)
  • Location
  • More
true
Write a Review

43 people have reviewed this hotel

Traveler rating
    13
    9
    4
    6
    11
See reviews for
7
8
9
8
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Chicago
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I stayed here one night because my employer booked the room. I could not stick it out. I ended up cancelling the rest of my reservation because of the experience. Rooms were dirty, hallways and rooms had an odd odor. No housekeeping services unless you stay a week. You have to go down to the desk to get dishes, utensils,... More

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 2 weeks ago

Checked into the room was told by young lady at the desk that they removed the dishes out of the room. Up on entering the room checked for dishes and they was still there. Proceeded to undo the bed sheets was clean. I worked in hotel before I know they do not change quilts often. Needed to use restroom and... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Hillside, responded to this review

Thank you for your recent review of your stay. The issues you described are unacceptable, and we sincerely apologize for your experience. We can assure you that we have met with our staff and that we will check all vacant rooms daily to ensure your experience is not repeated. We will also review our cleaning procedures with our housekeeping staff... More

corinth
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I left clarion inn -elmhurst,il after staying 2nights 2 long I regret not booking at extended stay the entire 4 day stay! From entering to check-in to check out neither of us have not 1 gripe! They only had 1 room available the front desk upgraded my room for the same price. This hotel differs a little... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Hillside, responded to this review

We want to thank you for taking the time to post a review of your stay. We are so thrilled to hear that you enjoyed your stay with us and that we will be your go to hotel from now on. We would like to thank you again for your kind words. We look forward to welcoming you back in... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 3, 2014

My wife and I took a trip to Chicago and did not want to stay in the city. The front desk was awesome, they were very friendly and professional. They took care of all of our needs. Thanks for making our stay wonderful!

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Chicago - Hillside, responded to this review

Calvin - Thank you for your wonderful review of our property. It's great to hear that the front desk staff took such great care of you and provided you with such a positive experience. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. More

St. Louis
1 review
1 of 5 stars Reviewed June 3, 2014 via mobile

We are very unhappy with our stay at the hotel from May 31-June 2 in room 336. We reserved a non smoking room with a queen bed. The first room that we were given smelled like marijuana. We were told they didnt have anymore non smoking rooms. We were then given the second room, 336 that had a full bed and... More

Was this review helpful? Yes
Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 21, 2014

I have been staying at ESA in Hillside since mid-April, waiting for the completion of my home rehab. With a 60 lbs German Shepherd, it sur4ely was not easy to find a place! From the very first contact, the staffers at ESA here were most friendly, professional, and accommodating. Believe me, at first I thought, "oh my, these young folks... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Chicago - Hillside, responded to this review

Thank you for taking the time to write such a wonderful review of our hotel. I'm glad that you enjoyed our friendly staff, your spacious room and your fully equipped kitchen. As well, it's great to hear that you were pleased with our free Wi-Fi and our location. I will be sure to share your kind remarks with our team.... More

1 review
1 of 5 stars Reviewed April 10, 2014

The hotel was very dirty. There were food on the ground when I first walked into my room. They do NOT clean your room everyday, which ALL hotels are supposed to do. In order to get new towels you have to walk to the front desk with your old towels. Hairdryer was not provided in the room, you have to... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Chicago - Hillside, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our sincerest apologies for the odors and level of cleanliness in your room. Please know, I am working with our entire staff to improve our cleaning procedures to ensure that your experience is not repeated. Our housekeeping service is provided once a week for guests... More

Elgin
1 review
4 of 5 stars Reviewed March 31, 2014 via mobile

I love this place, one of the cleanest I've been to. The kitchen in room is fabulous. Was overall nice. Will book again. My third time staying there and satisfied each time. I highly recommend this one here

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Chicago - Hillside, responded to this review

Thank you for writing a glowing review of your stay. I’m happy to hear that you enjoyed your time at our hotel including our clean rooms with fully equipped kitchens. Thank you for choosing Extended Stay Hotels. We look forward to providing you with another comfortable stay in the future! More

Rockford, Illinois
Contributor
13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 6, 2014

We booked this hotel because it had a nice rate and a good location to Fitzgerald's nightclub in Berwyn, IL. Newly remodeled rooms were a nice surprise and the grab-and-go breakfast was just right. If you have time, hit Q's Pizzeria - it's about 2 minutes away from the hotel. Would definitely stay there again!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Hillside, responded to this review

Brian – Thank you for taking the time to post a review of our hotel. I am glad that you enjoyed our location and our new renovations. As well, it’s great to hear that our grab-and-go breakfast met your needs. We really appreciate your comments, as they will help us in continuing to provide enjoyable stays to all of our... More

Calumet Park, Illinois
1 review
2 of 5 stars Reviewed February 6, 2014

I purchased this room via Hotwire w/out reading the reviews (terrible mistake). Young people hollering in the hallways after 1:30am and at 7:30am someone in the next room was hammering on the walls. Bad experience overall.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Hillside, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize for the noise disturbances you experienced during your stay with us. Your comments will be considered as we continue to improve our guest experience. If you would like to further discuss this with me, please do not hesitate to contact me... More

Owners: What's your side of the story?
If you own or manage Extended Stay America - Chicago - Hillside, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Extended Stay America - Chicago - Hillside? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Extended Stay America - Chicago - Hillside

Address: 4575 Frontage Road, Hillside, IL 60162
Phone Number:
Location: United States > Illinois > Hillside
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Chicago - Hillside 2.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Extended Stay, Orbitz, Tingo, Hotels.com, Travelocity, TripOnline SA, BookingOdigeoWL and Venere so you can book your Extended Stay America - Chicago - Hillside reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay America Hillside
Extended Stay Hillside
Hillside Extended Stay

50 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (40)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (12)
Viewed
View from room (1)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Bathroom (1)
Viewed
Room/suite (1)
Viewed
Dining (1)
Viewed
Hotel & grounds (2)
Viewed
Other (6)

Amenities

Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
122

Questions & Answers

Questions? Get answers from Extended Stay America - Chicago - Hillside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer